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Hampton Inn Detroit/Auburn Hills South

500 reviews
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Overview
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“front desk”(45 reviews)
“clean rooms”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
3.0 Star Hotel
All hotel details
Offers from Hampton Inn Detroit/Auburn Hills South
Special Offer: Double Points, Every Stay
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Rooms
Feb 25Feb 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (500)Write a Review
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All reviewsfront deskroad constructionclean roomsgreat hotelrecommend this hotelwould definitely stay here againshort drivegreat staythe breakfast areacomplimentary breakfastthe entire staffbreakfast staffhot tubwafflesdesk stafffitness centerup to date
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31 - 35 of 489 reviews
Reviewed September 12, 2017

This is a good Hampton Inn (usually). We have stayed several times at this location without an issue. On this trip the breakfast was absolutely horrible. It was cold or either not there. The staff, while friendly, did nothing about it. The front desk clerk...More

Review collected in partnership with Hampton
Thank Habsfan12
Response from Jyllian S, Front Office Manager at Hampton Inn Detroit/Auburn Hills SouthResponded September 13, 2017

Good Afternoon! We thank you for being such loyal guests and consistently staying with us, when in the area. We were disappointed to read your review-- as you know, this is certainly not our norm. We can not apologize enough for the issues you faced...More

Reviewed September 11, 2017

Had business trip to Pontiac Mi. and booked this hotel as less then 5 miles from where I needed to be, Very clean hotel, room was clean, quiet we stayed on the 4th floor, staff was nice, easy in & out, breakfast was good, nice...More

Thank williamsW2951YD
Response from Jyllian S, Front Office Manager at Hampton Inn Detroit/Auburn Hills SouthResponded September 13, 2017

Good Afternoon! We are so happy to hear you had a "Perfect 10 Experience" when staying with us. Our staff strives for a superior guest experience, so we were very excited to receive your review. We are lucky enough to be centrally located and offer...More

Reviewed September 6, 2017

We were welcomed by Fred at the front deak and the visit continued to be terrific. The room was clean and comfortable and quiet. Breakfast was slightly disapointing...the "cheese omelet" was not very nice. The selection of breads was good as was the cereal selection.More

Review collected in partnership with Hampton
Thank R7833GQwendys
Response from Jyllian S, Front Office Manager at Hampton Inn Detroit/Auburn Hills SouthResponded September 13, 2017

Good Afternoon! We are so happy, Fred, could be so friendly and helpful at time of your check-in. Our staff strives for 100% guest satisfaction-- so we are truly happy we could leave a lasting impression. We apologize for breakfast; we have informed breakfast and...More

Reviewed September 6, 2017

My family really enjoyed our stay at Hampton Inn Auburn Hills South in Michigan. The entire staff-front desk, housekeeping, breakfast-made that possible. We received such pleasant hospitality. You can see the pride the staff has in the hotel as soon as you come in the...More

Review collected in partnership with Hampton
Thank L2973YBstephaniew
Response from Jyllian S, Front Office Manager at Hampton Inn Detroit/Auburn Hills SouthResponded September 9, 2017

Good Afternoon! We are ecstatic to see you had such an excellent stay. Our staff strives for a "Perfect 10 Experience" so we are truly happy you could experience that throughout the hotel! We can not thank you enough for your generous review and we...More

Reviewed September 2, 2017

Clean, well-priced, great value. Just don't think a customer should have to beg/negotiate for housekeeping service. Staff said we left our room too late at 11:45am, & housekeeping was too busy. Also, door lock was broken. Both issues were resolved, but required more negotiations &...More

Review collected in partnership with Hampton
Thank Living L
Response from Jyllian S, Front Office Manager at Hampton Inn Detroit/Auburn Hills SouthResponded September 9, 2017

Good morning! Thank you for your honest feedback of your recent stay. We want to truly apologize for any inconveniences you experienced with our staff. Our staff strives for a "Perfect 10 Experience" so as you can imagine we were disappointed to receive your review....More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Breakfast included
Laundry Service
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Room amenities
Refrigerator in room
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
$96 - $174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Auburn Hills
#2 Family Hotel in Auburn Hills
#3 Romantic Hotel in Auburn Hills
#3 Green Hotel in Auburn Hills
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$96 - $174 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Auburn Hills
#2 Family Hotel in Auburn Hills
#3 Romantic Hotel in Auburn Hills
#3 Green Hotel in Auburn Hills
Room types
Non-Smoking Rooms, Family Rooms
Questions & Answers
Ask a question
Liz S
November 21, 2016|
AnswerShow all 3 answers
Response from Jyllian S | Property representative |
Unfortunately we are not. We do however allow service dogs with the proper paperwork!
0
Votes
Lisa O
September 27, 2016|
AnswerShow all 5 answers
Response from Andrew B | Property representative |
Hi Lisa Yes it is a heated indoor pool. Thank you for reaching out to us
0
Votes
D A
September 9, 2016|
AnswerShow all 2 answers
Response from Tunsis | Reviewed this property |
Sorry, can't find an email address. If you search the Hampton Inn website, make sure you choose Auburn Hills South location. Have a good trip
0
Votes
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12
Room Tips
"The best views of what's there, which isn't much anyway, would be the rooms facing West."
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"maybe not a ground floor room in the cold of winter - cold floors"
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"We stayed on the 4th floor front side, was very quiet."
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"We had a room by the mechanical room and you couldn't hear a thing!!"
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