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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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271 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Layton, Utah
Reviewed May 3, 2014 via mobile

Perfect room! VERY luxurious! Most friendly, courteous, helpful staff I've ever encountered!! Truly a memorable stay. Thank you, Karen, Chris, and Mark! I've stayed in a LOT of hotel rooms in my life, but NONE have approached the pure comfort and family-like atmosphere that we enjoyed here! What a treat!

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Helpful?
2Thank Alan C
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Nothing makes us more happy than to hear that our guests walked out of our doors feeling like you did. So, thank you so much for sharing your experience with us. You put a smile on all our faces! Thank you for choosing our hotel!

Cambridge, Canada
Reviewed April 28, 2014

We were recently at the hotel, as part of a group. I was pleased with the hotel, from the entrance, the room, pool, to breakfast room. It was clean, well kept. All the staff we encountered, smiled, said "have a good day", it was refreshing from some of what I have encountered at other hotels. Our room, was great, the...

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Helpful?
1Thank dsscott
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We're glad to hear you were able to enjoy most of our services and amenities. Hopefully you can come back again in the future for a shopping trip, so you can utilize the shuttle a little more while visiting all the local area shops! Thank you for choosing our hotel!

Stratford
Reviewed April 21, 2014

We are frequent users of the Holiday Inn Express chain. This has to be one of their finer locations. The rooms are spacious, clean, and have all the modern conveniences. We loved that the elevators were in a contained area which eliminated any noise in the hallways. The pool area is clean and bright. Breakfast was typical for a Holiday...

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Helpful?
1Thank travelbugStratford
AmyAl-Katib, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for taking the time to review our hotel and share your experience with the Trip Advisor community. We are so happy to know that you enjoyed your time with us. Thank you for choosing our hotel!

Oregon City, Oregon
Reviewed April 4, 2014

These guys are really focused on customer service. Awesome complimentary breakfast, the rooms are very clean and the toilet seat warmer was an unexpected delightful addition. Shuttle service was quick and friendly. I felt like an important guest my entire week stay. Thanks Mark!

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Helpful?
2Thank Sinnik
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We truly appreciate your review. We’re glad to hear you received friendly and helpful service during your stay. Hope to see you soon!

Reviewed April 2, 2014 via mobile

my family stayed there a couple of weekends ago and it was a nice room but we used my card for the booking of the room and then my husband payed cash right then and i was charged $10.00 dollars off my card for what i dont know.

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Helpful?
Thank pattyjank
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hello Patty, I am glad you enjoyed your stay. I apologize about the mischarged you encountered, if you could please give us a call at 248-322-7000 to further look into this that would be great. Thank you and hope to see you soon.

Barrie, Canada
Reviewed March 18, 2014

My stay here was excellent the rooms were spotless the staff was more then accommodating including Charmaine who exceeded all expectation and stood out from the rest of all hotels I have ever stayed in. She was helpful friendly and very kind and did an absolute excellent job maintaining the breakfast area and kept the breakfast well stock with amazingly...

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Helpful?
Thank Courtney H
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Hello Courtney, I want to thank you for taking the time to review our hotel on Tripadvisor! We love to hear from our guests! We are so glad that you enjoyed the breakfest while staying with us. As for Charmaine, she is one of a kind im glad she helped brighten your morning. Hope to see you soon.

Leon, Mexico
Reviewed March 7, 2014

Hotel is good and one of my options. Rooms are nice, spacious, comfortable and clean. Beds are comfortable and pillows as well. Front desk service is good, check in / check out process is fast. Breakfast included is standard and quick, but is good. Location is good, there is next to the great lakes mall, which is big and you...

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Helpful?
Thank Rodolfo C
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to share your experience at our hotel. We definitely pride ourselves on providing quality, clean rooms with comfortable beds. We appreciate you staying with us and look forward to seeing you in the future!

Pontiac, Michigan
Reviewed March 6, 2014 via mobile

My stay here was about $150 dollars, a bit much for a one night stay. Rooms were clean and comfortable but the covers on the bed were paper thin and our heat seemed to either blow out freezing cold air or jacked up to 90 matter what temp we put it. Someone also kept walking by our room ringing our...

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Helpful?
Thank Abcdefv
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

I want to thank you for taking the time out of your day to write a review regarding your most recent stay with us. We appreciate any reviews we receive from our guests, whether they are good or bad, so we know what we are doing well and where we can improve. I want to apologize for the issues occurred...

Greenville, Michigan
Reviewed March 1, 2014 via mobile

We were in the area for 1 night and needed a place to stay. We didn't have a reservation. We tried the Hampton Inn next door and they were booked up. The Holiday Inn had a few rooms left. The cheapest room we could get was a two queen room at the outrageous price of $179.99/night. I forgot to say...

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Helpful?
Thank Aswarts
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

I want to thank you for taking the time out of your day to write a review regarding your most recent stay with us. We appreciate any reviews we receive from our guests, whether they are good or bad, so we know what we are doing well and where we can improve. I want to apologize for the issues occurred...

Gold Beach
Reviewed February 18, 2014 via mobile

Top notch - from the checkin to checkout every thing was great. During breakfast the manager even was present to inquire how our stay was. Will return again. Great indoor pool and spa. The cookies, coffee and bottled water was a great added feature. Thank you.

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Thank gatorfl
Robert2200, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We would like to thank you for reviewing our hotel on Tripadvisor! We love to hear from our guests. We look forward to seeing you again soon! Robert

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy Variety and Convenience at Our Auburn Hills Hotel The Holiday Inn Express and Suites of Auburn Hills, is 10 miles from Oakland County Int'l Airport (PTK), and offers a free shuttle anywhere within five miles of the hotel, except DTE or The Palace. This suburban Auburn Hills hotel near Metro Detroit, offers activities from shopping at the neighboring Great Lakes Crossing Mall to watching a Detroit Pistons game at The Palace. You'll find something new to do every season, such as splashing away the summer heat at Waterford Oaks Water Park, just three miles away. During the winter you can go skiing at Pine Knob just five miles from our Auburn Hills lodging. Our hotel near Metro Detroit is conveniently located for business travelers, with the corporate headquarters of companies such as Guardian, GM, Continental and Chrysler within five miles of the hotel. Crittenton Hospital is only seven miles from our Auburn Hills hotel. If corporate guests need to host a meeting, we offer two rooms that they can utilize, as well as a 24-hour business center. Our Auburn Hills accommodations offer wonderful amenities such as free high-speed, wired and wireless Internet access, and a complimentary hot breakfast bar. Take time out to relax in our heated, indoor pool and whirlpool or enjoy a workout in the 24-hour fitness center. Our Holiday Inn Express Hotel in Auburn Hills is delighted to meet all of your hospitality needs. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 3990 Baldwin, Auburn Hills, MI 48326
Location: United States > Michigan > Auburn Hills
Price Range: $165 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Auburn Hills
Holiday Inn Express Hotel And Suites
Holiday Inn Auburn Hills
Auburn Hills Holiday Inn
Hotel Style:
#4 Family Hotel in Auburn Hills
#5 Business Hotel in Auburn Hills
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travelers.
7 questions
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Charlotte, Michigan
Eastpointe, Michigan
over a year ago
Athens, Tennessee
over a year ago
Beaver, Pennsyulvania, United States

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just ask for what you want and they will normally accommodate you if they can”
351nigelv, Mar 15, 2017 | Read review
“The suites were nice”
SLP18111, Aug 8, 2016 | Read review
“u can eat pancakes from 8 till midnight so great for ur hunger pains.”
wildbillutter, Jun 8, 2016 | Read review
“I was on the ground floor and did have some noise from the hallway and rooms above so being on a higher floor would probably help.”
sarah0263, May 18, 2016 | Read review
“Rooms at the front are quieter, but I wouldn't say the rooms at the back are particularly noisey as such.”
damoc727, Feb 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question