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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

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Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.
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88 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Auburn Hills, Michigan
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed July 16, 2016 via mobile

We always enjoying staying here. My son celebrated his birthday with family and friends. Fred is the greatest. The hospitality he display is awesome. I can really say he and Matt have gone up and beyond to ensure my family is well taken care of... Kudos!!!!@🤗🤗🤗🤗

Helpful?
Thank Hallelujah66
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for posting a review of our hotel. I am so glad to hear that you were pleased with the service you received during your visit. I will certainly share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

1 review
1 of 5 stars Reviewed June 21, 2016

When I checked in the first room had crumbs, rubberband and toe nails on the floor. The lights on the lamps didn't work. I called the desk, they changed my room. This room was not very clean either. The sink was stopping up. There was spider webs in the window seal. I woke up Sunday morning, and found over 50... More 

Helpful?
Thank Angela W
Kitchener, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2016

My girlfriend and I stayed at the hotel for one night June 18 to attend a Jimmy Buffett concert. We arrived early and Lisa at the front desk was very accommodating in getting us in right away. I have pet allergies so I was a bit concerned about the fact that this is a pet friendly hotel. My concerns were... More 

Helpful?
Thank KitchenerScott
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I appreciate you taking the time to write such a kind review. I am proud of our team for accommodating you and provided a clean place for you to rest. Lisa will be informed on what an excellent job she did. Thank you again for your review. It would be our pleasure for you to repeat your experience with us... More 

Rochester, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 9, 2016

Like all Extended Stay America properties, the place was dirty, the staff was uninterested and the experience was particularly underwhelming. They are always my last resort if absolutely nothing else is available. I regularly stay (weekly) at the Sonesta Suites next door. That place is fantastic compared to this property.

Helpful?
Thank 31262MikeG
Manager_11525, Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear about the cleanliness issues that you observed. I will certainly discuss your housekeeping issues with my team. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you would like to discuss... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 26, 2016 via mobile

Everything is nice and clean. Somewhat newly renovated and guess services is friendly. Continental breakfast is ready every day on time great for a long stay. Visit this location often due to good sevice

Helpful?
Thank Andrea E
Toronto, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed January 18, 2016

Awful, awful hotel. My sister and I stayed here for a shopping weekend and got a great deal through Hotwire. We spent a good 3+ hours on the first night trying to get a set of spare bedding for our pullout couch since there was none in the room. The hotel turned into a ghost town after 10pm. Nobody mans... More 

Helpful?
1 Thank Nicki M
myrtle beach
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed January 14, 2016

I stayed one night there last night. I'm Local but there was a Water Main issue where I live. My first Choice was the Hampton Inn next door but I did not think to make reservations, and due to the Auto Show in Detroit, many properties even far from there are Sold Out. It was cold and snowing out so... More 

Helpful?
Thank drpoundsign
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that we failed to meet your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. To uphold our company's high standards, we will make sure we are clearly communicating... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 11, 2016

1. Automatic Door at the entrance are not working. 2. Hotel was okay; my room design was bit odd. Working Desk was in corner right next to fridge with empty wall to stare at. Flooring was new but something (wiring I guess) was running underneath due to which floor was popping out. 3. Worst of all - Internet sucks! Free... More 

Helpful?
Thank Ali D
Manager_11525, General Manager at Extended Stay America - Detroit - Auburn Hills - Featherstone Rd., responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we failed to meet your expectations. In response to your feedback, I will review our Internet services to ensure your experience is not repeated. Your feedback is very important to us, so thank you for sharing. If you would like to discuss... More 

Michigan
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 16, 2015 via mobile

This is an average hotel with take away breakfast but there is a Grill lounge just in front which provides good breakfast and lunch menus. The rooms are average but clean. Ample Parking but sometimes no lights and parked in dark. As per standard extended stay policy, they clean up the room once a week only. All in all, an... More 

Helpful?
Thank szshrivastava
Toledo, Ohio, United States
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 27, 2015

Reading some of the reviews I was a little nervous to stay here. Got there and check in went good..got to our room, when we opened the door it smelled like cleaner (always a good thing). Room was clean everything looked great! we were really not in the hotel much, just to sleep, and have no complaints!

Helpful?
Thank hiashley1987
Questions? Get answers from hotel staff and past guests. Ask a question

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Near Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Extended Stay America - Detroit - Auburn Hills - Featherstone Rd.

Address: 2100 Featherstone Rd, Auburn Hills, MI 48326-2804 (Formerly Extended Stay Deluxe )
Location: United States > Michigan > Auburn Hills
Price Range: $81 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Auburn Hills - Featherstone Rd. 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Extended Stay Deluxe Auburn Hills/Featherstone Hotel Auburn Hills
Auburn Hills Extended Stay
Extended Stay Auburn Hills
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