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Candlewood Suites - Detroit/Ann Arbor

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Traveler (13)
Room & Suite (16)
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About

Location
Cleanliness
Service
Value
The Candlewood Suites® Detroit-Ann Arbor is Your Space to Settle in! Enjoy our fully-appointed, spacious suites with a full kitchen, Comforts of Home bedding, and a flexible work/dining space. All guests enjoy our complimentary on-site laundry, our Candlewood Cupboard, our Lending Locker, and our fantastic on-site gym. Business travelers appreciate our close proximity to local businesses: The University of Michigan, Domino's World Headquarters, Toyota, and the VA Hospital. Leisure travelers love our proximity to UM Stadium, Crisler Arena, and Briarwood Mall. This metro Detroit hotel’s location is just minutes from downtown Ann Arbor shopping, dining, and entertainment. Don't miss the UM Museum of Art, Cobblestone Farm, and Nichols Arboretum. Our hotel in Ann Arbor is a beautiful place to visit!
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Property amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Center with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
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Location

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44Car recommended
Grade: 44 out of 100
50Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
100Reviews
41Photos
1Q+A
10Room tips
Traveler rating
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Popular mentions
Stayed here for 3 days while away for work and I really enjoyed my stay. They have free laundry which was nice. The room was spacious and clean. Having a kitchen with a full size fridge was very nice. I would highly recommend this hotel!!
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Response from AndreaL6820, Director of Sales at Candlewood Suites - Detroit/Ann Arbor
Responded Nov 13, 2018
Thank you for leaving a review, and mentioning all the great amenities we offer. The Candlewood Suites Detroit-Ann Arbor works hard to be the cleanest hotel in Ann Arbor. We truly appreciate any recommendations you give and look forward to seeing you the next time you travel to Ann Arbor!
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We had a very nice suite that had two separate bedrooms. The staff was extremely nice and accommodating. We were able to take a shuttle to the wedding which was great so we could really enjoy ourselves. There is a nice lake behind the hotel that attracts a lot of interesting
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Response from AndreaL6820, Director of Sales at Candlewood Suites - Detroit/Ann Arbor
Responded Nov 9, 2018
Thank you for leaving a review and mentioning our great staff! The team here at Candlewood Suites Detroit-Ann Arbor is thrilled to hear such great feedback, and we're proud to be one of the friendliest hotels in Ann Arbor. We're so glad to hear you also got to bring your furry friend. Did you see our pet wall? Next time you're here, make sure the desk grabs a picture of your beauty so we can add him/her!
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A clean, well maintained property. Know going in that the housekeeping service is provided once per week and in advance of your arrival. The reason you get a lot for a relatively low price is because you look after doing the simple things like making your bed and washing the
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Response from AndreaL6820, Director of Sales at Candlewood Suites - Detroit/Ann Arbor
Responded Oct 18, 2018
Thank you for your review and for mentioning our clean property and comfortable beds! Our housekeeping team here at Candlewood Suites Detroit-Ann Arbor loves hearing such great feedback, and we're proud of our hotel. Are you a member of IHG Rewards Club? If not, sign up with the desk on your next stay and earn points toward free future stays at any IHG property. Thanks again!
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From the check-in to check-out, this was a property I would recommend. The staff was exceptionally friendly. My room was clean and the bed very comfortable. The Watkins Products in the shower are a nice touch--sort of like the feeling of home. After a long day, it was great to
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Response from AndreaL6820, Director of Sales at Candlewood Suites - Detroit/Ann Arbor
Responded Sep 20, 2018
Thank you for leaving such a kind review and for mentioning our new Watkins shower products. The team here at the Candlewood Suites Detroit-Ann Arbor is always thrilled to hear such good feedback, and we're proud to be one of the friendliest and cleanest hotels in the city! We look forward to your next visit and thank you again!
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Housekeeping is done once a week. Gross. You can ask for fresh towels, and for housekeeping, but why should you ask for a service that’s provided by the competing hotels? Do yourself a favor: stay in a clean hotel and spend your money elsewhere!
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Response from Andrea L, Director of Sales at Candlewood Suites - Detroit/Ann Arbor
Responded Jul 27, 2018
I'm so sorry to hear you were unhappy with our weekly housekeeping service! Our hotel is geared toward the extended stay guest, meaning many of them stay with us for weeks or months at a time. Because of this, we offer apartment-style living where the housekeeping is actually included vs. having to pay for a cleaning service. Our guests have told us they love having independence and having someone enter only once per week really helps them feel like they are at home. We are sorry this service did not appeal to you. There are many other IHG properties in the area that offer a more traditional guest room, with daily housekeeping. We hope you check them out the next time you're in the area!
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What is the pet policy?
Pets are allowed with a nonrefundable fee of $15 for the first night and $10 for additional nights up to $150. Each pet must weigh less than 80 lbs. There is a pet agreement that they require you to sign during check-in that basically says that you're responsible for any damage incurred by your pet during your stay.
1 vote
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"Loved my room on the third floor."
"Quiet rooms do not face the parking lot. Black out curtains work very well."
"If you are getting it below $80, its a good deal."
"The top floor works best."
"Rooms are quiet and the ones near the stairway provide great access to exterior exits close to your vehicle for easy load/unload."
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PRICE RANGE
$92 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites - detroit/ann arbor hotel ann arborcandlewood suites ann arborcandlewood ann arborann arbor candlewood suites
LOCATION
United StatesMichiganAnn Arbor
NUMBER OF ROOMS
122
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