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Candlewood Suites - Detroit/Ann Arbor

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Candlewood Suites - Detroit\/Ann Arbor
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84 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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ottawa il
Reviewed 5 days ago NEW

I was at this hotel for over 3 months for business and I found it to be very clean and comfortable. My room was spacious, and the bathroom seemed upgraded. The rooms that face the parking lot have smaller closets than the other side of the hallway, if that is important to you. The exercise room was small but adequate...

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2Thank shellyg54250
Grandville, Michigan
Reviewed November 28, 2016 via mobile

Very convenient location close to the freeway with nice room amenities. I love that you can take dogs there with you which is a huge convenience. The room was in great condition just starting to look a bit worn and dated. Our hand towels had a few weird stains on them but no big deal.

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Thank The_GR_Blade
Buffalo, New York
Reviewed November 7, 2016

This was my first time staying in Ann Arbor so I looked to everyone's rating to identify the best place to stay for a weekend. I chose Candlewood for the high ratings and location. Before I start my review, I would like to say that the gentleman who checked us in was there each day, showed curtsy and was welcoming....

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Helpful?
Thank _yassa_nancy
IHGService, Guest Relations Manager at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Dear _yassa_nancy, We are grateful for having you as our valued guest here at the Candlewood Suites Detroit Ann Arbor, MI, and getting out of your way to leave us your feedback. We think highly of your appreciation towards our cordial reception staff and our favorable location. On the other hand, it is disconcerting to know that we fell short...

Chesterfield, Missouri
Reviewed October 11, 2016

Family of 3 stayed two nights in a one bedroom suite. Lots of room, kitchen is a bonus, free laundry room, friendly and accommodating front desk staff (the same guy all weekend!), plenty of parking spots, close to restaurants, grocery, gas, and highway. There is no daily housekeeping (but you can ask for clean towels and coffee at the front...

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Thank Mary R
Canton, Michigan
Reviewed October 2, 2016

Quality of rooms: Above Average- Well furnished. Excellent if you plan to work. Noise Level: Higher than usual- May be due to poor carpeting on floors Location: Excellent-Safe and nearby mall. Kitchen: Good quality- Comparable to Staybridge Suits/Residence Inn. Better than Extended Stay. Customer Service: Good for an extended stay hotel. Less than a typical Holiday Inn but better than...

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Helpful?
Thank sumitchabra
IHGService, Guest Relations Manager at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Dear sumitchabra, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that our rooms and parking condition exceeded you expectations and found our location great and staff service good. Your review is vital for improving the service and quality we offer to our valued guest. It...

Reviewed September 25, 2016

By far the worst hotel experience of my life. An employee took my ID and credit card upon arrival. She then barricaded herself in the hotel office for 45 minutes and would not answer the door. Finally, she returns to say my card was declined, which seemed strange. I gave her another card. She again locks herself in the office...

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Helpful?
Thank Kevin H
IHGService, Guest Relations Manager at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Dear Kevin H , Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from...

Fleet
Reviewed August 6, 2016

Only spent a night here, but given the room had an apartment feel, would have been happy to stay longer. It was only a few miles from the big house, so made getting to and from a game easy...there are a few restaurants within walking distance too...the only strange thing is that reception is rarely manned, there is a phone...

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Thank SPJFleet
Sarah J, Director of Sales at Candlewood Suites - Detroit/Ann Arbor, responded to this review

SPJFleet, Thank you so much for taking the time to review our hotel! We greatly appreciate your business and selecting us to be your home away from home in Ann Arbor. Your review helps us become a better hotel and inspire us to become a better hotel. We hope to see you back at our hotel in the near future....

Centerport, New York
Reviewed July 25, 2016

Have stayed here several times totaling roughly nine months. It truly is a very pleasant and comfortable hotel. The accommodations (one bedroom) are like a small condo...you have all you need. The front desk folks and management are very sweet and friendly, it is a well run hotel.The cleaning staff are equally nice and really do a great job...my room...

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Helpful?
Thank drfred329
Sarah J, Director of Sales at Candlewood Suites - Detroit/Ann Arbor, responded to this review

drfred329, Thank you so much for taking the time to review our hotel! We greatly appreciate your business and selecting us to be your home away from home in Ann Arbor. Your review helps us become a better hotel and inspire us to become a better hotel. We hope to see you back at our hotel in the near future....

Port Huron, Michigan, United States
Reviewed July 25, 2016

Stayed here during the Ann Arbor Art Fair. I have never stayed at a Candlewood Suites prior to this. I was surprised to find that they didn't have breakfast available at such a high cost for a room. We also never had any kind of housekeeping for our 4 day stay. In much less expensive hotels you get continental breakfast...

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1Thank Cindy L
Sarah J, Director of Sales at Candlewood Suites - Detroit/Ann Arbor, responded to this review

Cindy L, Thank you so much for taking the time to review our hotel! We greatly appreciate your business and selecting us to be your home away from home in Ann Arbor. We apologize for the lack of communication during your check-in process to inform you about our housekeeping schedule. Please know that your review has been taken seriously and...

Howell, Michigan
Reviewed July 9, 2016 via mobile

My husband and I needed a place to stay as close to Saline, Mi. as possible during the Saline Celtic Festival. After reading all the reviews and not wanting to stay at Hampton Inn like we did last year due to the noise level in the Mall parking lot. To say we are very happy with our decision. The front...

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Helpful?
Thank tiredmomoftwo
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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection.The Candlewood Suites Detroit Ann Arbor is nestled in the city of Ann Arbor, the home of the Ann Arbor Art Festival. The hotel is located only 40 miles west of Detroit and close to I-94. Only a hop, skip and jump away you may visit the University of Michigan, Cabela's and Lake Forest Golf Course. Concordia and Eastern Michigan Universities are 10 minutes away. Shop until you drop at Briarwood Mall within mile and enjoy 10 excellent restaurants & Whole Foods Market directly across the street. The moment you enter the hotel you will enjoy the warm comforts of home. Everything from an executive desk to home entertainment helps guests work smart and relax. With two separate phone lines and free high-speed Internet access, you can relax and enjoy the amenities we have to offer. Each room offers a full kitchen, DVD/VCR, and a CD player. Visit our Candlewood Cupboard to purchase meals, snacks and sundry items at value prices. You may also borrow from our video & CD library. If you here for the night or a month, take advantage of our comforts. Complimentary on-site fitness and laundry facility are always available. Domino's World Headquarters, VA Hospital, General Motors, Henry Ford Museum and Purple Rose Theatre are all in proximity. This is life on the road at its best.Pet friendly restrictions and fees apply. ... more   less 

Additional Information about Candlewood Suites - Detroit/Ann Arbor

Address: 701 Waymarket Way, Ann Arbor, MI 48103
Location: United States > Michigan > Ann Arbor
Price Range: $82 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Detroit/Ann Arbor 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites - Detroit/Ann Arbor Hotel Ann Arbor
Candlewood Suites Ann Arbor
Candlewood Ann Arbor
Ann Arbor Candlewood Suites
Hotel Style:
#6 Romantic Hotel in Ann Arbor
#8 Business Hotel in Ann Arbor
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites - Detroit/Ann Arbor staff and other travelers.
1 question
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Elgin, Illinois
over a year ago

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Questions? Get answers from Candlewood Suites - Detroit/Ann Arbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quiet rooms do not face the parking lot. Black out curtains work very well.”
 of 5 bubbles shellyg54250, 5 days ago | Read review
“If you are getting it below $80, its a good deal.”
 of 5 bubbles sumitchabra, Oct 2, 2016 | Read review
“The top floor works best.”
 of 5 bubbles drfred329, Jul 25, 2016 | Read review
“Rooms are quiet and the ones near the stairway provide great access to exterior exits close to your vehicle for easy load/unload.”
 of 5 bubbles Twohappytravelers15, Apr 10, 2016 | Read review
“If not traveling with pets, ask for a room away from where they place pet-owners!”
 of 5 bubbles ty6rrl, Sep 10, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question