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Holiday Inn Express & Suites Ann Arbor

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Traveler (17)
Room & Suite (28)
Dining (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Just two miles South of the University of Michigan, near I-94, the Holiday Inn Express Hotel & Suites Ann Arbor offers a convenient location for Ann Arbor's visitors. Whether visiting Ann Arbor's growing campus or city center, the Holiday Inn Express Hotel & Suites Ann Arbor is only 5 minutes away from most destinations including athletic and performing arts venues. We are located next door to a major regional shopping mall and an easy 22 mile drive West from the Detroit Metropolitan Airport. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Ann Arbor, MI and stay smart at the Holiday Inn Express Hotel.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS
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Special Offer:Book Direct and Save
Hotel deals
247Reviews
52Photos
8Q+A
35Room tips
Traveler rating
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Popular mentions
The room was comfortable and clean. We had an easy time checking in and out. The breakfast was sadly not up to par with what we normally expect. In fact one of us found it to be inedible. Here's hoping the construction is completed soon.
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High noise level from outside, as the exterior of the hotel is being redone. Staff is very nice, hotel is clean. But the breakfast - come on! I've only seen bacon once in 11 days. Never any biscuits or gravy, nor the circular ham slices. Sausage patties and the little
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Ann Arbor
Responded 2 weeks ago
Hello Porkloin, Thank you for leaving us your review and for making us a part your visit here in Ann Arbor. We are grateful that you've chosen the Holiday Inn Express to host you. As Holiday Inn Express' frequent guest, we wanted nothing more but to deliver the good experience you are used to having with our brand. Though it made me smile that we've not let you down with our service and how we keep things clean, I'm sorry that you felt this experience was not among your bests. I regard your thoughts about the noise, the ongoing renovation, but most of all, the breakfast options. I understand this started your day off to a rough start, Porkloin. I'm sorry that this stay didn't go as perfectly as planned. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We hope that you will give us another chance to show you the Holiday Inn Brand you know and love. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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Stayed overnight as I was in town on business. Hotel is undergoing renovation so outside is covered in scaffolding; even road sign was plywood, didn't appear to impact sleep though as they only worked during the day. The remodel is clearly needed, low ceilings, outdated room,
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Ann Arbor
Responded 2 weeks ago
Hi traviskensil, Thank you for taking the time to share your experience while staying at our hotel. It is good to know you appreciate our clean room. I am sorry the room you received and dining experience you encountered was less than impressive. We want all of our guests to have an enjoyable stay and pleasant experience while visiting our hotel. Your feedback has been forwarded to the upper management and I assure you that this will not go unheard. I have faith in our hotel that they will continue to do their best to improve the services and accommodation they offer. Once again, thank you for sharing your feedback. Know that everything we do is designed at providing you, an impeccable hotel experience. We hope to continue to be your hotel of choice on your next visit to the area. Best, Zel N. Case Manager IHGService
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Hotel is under construction and nearby road was closed so it was a little hard to get into. Once I arrived, I was greeted with scaffolding and a makeshift plywood sign out front to indicate the location. The front desk staff was pleasant and the room itself was fine. Where
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Response from CollinP117, Front Office Manager at Holiday Inn Express & Suites Ann Arbor
Responded 3 weeks ago
Phil R, Thank you for sharing your feedback with us. We take guest reviews seriously so that we can improve the experience for our guests. I'm happy to hear that you enjoyed the room and the staff although I apologize breakfast did not live up to your expectations. We'd love to see you after the renovation at our new restaurant to enjoy a new meal! We hope to see you again! Collin Price Front Office Manager Holiday Inn Express Ann Arbor 734-761-2929
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stayed at the holiday inn express while on a college visit to the university of michigan with my son. check inn staff extremely friendly. room was very clean, and spacious. beds very comfortable. breakfast was all you could ask for. short 10 minute drive to u mich. would
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Response from CollinP117, Front Office Manager at Holiday Inn Express & Suites Ann Arbor
Responded Nov 18, 2018
njtripdad, Thank you for sharing your thoughts with us! We appreciate your words and are very glad to make your experience great. I will make sure to share your comments with the staff as well! Should you be in need of a place to stay in Ann Arbor in the future please be sure to give us a call! Collin Price Front Office Manager 734-761-2929 cprice@kcourtaa.com
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123456
No, there are no grills available.
0 votes
Sorry, i didn't notice. I'm sure a quick call or email to them would work.
0 votes
Yes, it picks up at the Kensington Hotel next door to us. Tickets are $1.50 each way. Starts picking people up 2 hours before game time.
0 votes
When was it built?
no idea...I do know it was remodeled two years ago when we were up there for my daughter's college graduation...
0 votes
Yes. The pool is heated very well. We visited in May and the weather outside was cool, the pool was warm. Enjoy!
0 votes
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12
"As of January, 2019 the outside of the hotel is being redone - noise everywhere."
"Try and get rooms facing the mall rather than highway"
"Just don't stay here."
"Rooms at the end of the hall are quieter. Not all rooms have kitchenettes."
"See Notes Above"
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1234567
PRICE RANGE
$100 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express ann arbor hotel ann arborholiday inn ann arborann arbor holiday inn
LOCATION
United StatesMichiganAnn Arbor
NUMBER OF ROOMS
107
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