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Holiday Inn Express & Suites Ann Arbor

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Holiday Inn Express & Suites Ann Arbor
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173 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Cleveland, Ohio
Reviewed 2 days ago NEWvia mobile

Friendly nice service! Lobby was bright and open. The breakfast was fresh and good! Internet was easy to hook up to and great for streaming Netflix. Close to briarwood mall and 94. Would recommend this Holiday Inn over others in the area just based on the staff.

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Helpful?
Thank waywordtraveler
Ann Arbor, Michigan
Reviewed 4 days ago NEW

I slept great and no real issues other than it took a long time (four minutes) to get hot water in the bathroom. The bathroom's are tiny, no sink area to speak of. Old appliances and the hallways always smell musty.

Review collected in partnership with this hotel
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Helpful?
Thank larnab802
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

We appreciate your feedback and I truly apologize your experience during your stay was less than satisfactory. Our rooms are designed to accommodate any basic needs whereas the issues you encountered will be addressed in order to make our hotel better and prevent future guests from experiencing the issues you stated. I hope you will give us another opportunity to...

Cleveland, Ohio
Reviewed 4 days ago NEW

Very clean and comfortable. Staff was very helpful and friendly. Enjoyed the complimentary breakfast although there could have been a larger selection but what was offered was very tasty. Check in and out was very efficient. My son and his family live in Ann Arbor and do to limited space at his home, we choose to stay in a hotel....

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Helpful?
Thank jmarino58
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

We really appreciate your time, choice and visit with us here at our hotel. The holidays are always a wonderful time to spend with loved ones and it sounds like you were able to enjoy your time while visiting our area. The next time you come back, we will make sure to prepare some breakfast items to go for you...

Livonia, Michigan
Reviewed 5 days ago NEW

Was a nice quiet place for me and my family! Very nice pool area! We had fun! Loved the staff they were very friendly and helpful if we needed anything and helpful tips for when we wanted to go out to dinner! Lots of things to do around there!

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Helpful?
Thank Jacki B
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you for your kind response! We strive every day to make sure our guests feel comfortable and leave totally satisfied. Our pool is an awesome feature and we are pleased to know you were able to enjoy it. We hope your visit will inspire you to come back again and explore more of our area. We will be here...

Reviewed 2 weeks ago

Enjoyed our stay very much,extremely friendly and helpful front desk staff.. Hotel very clean, and well supplied with towels, shampoo, and coffee and tea supplies . We enjoyed a very nice breakfast,good selection of breakfast foods available. Everyone got to enjoy their favorite breakfast !😋

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Helpful?
Thank Joyce A
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Wow! You described everything that visitors love to hear when staying at a hotel and we truly appreciate your kind remarks. We take pride in our breakfast which is complimentary for our guests with a good selection to choose from. It's always a pleasure knowing that guest like yourself were able to enjoy all of the features we have to...

Reviewed 3 weeks ago via mobile

I stayed at a suite at the Holiday Inn Express the weekend before Christmas. I was in town for the winter commencement at the University of Michigan. The room was spacious and clean. Enjoyed the breakfast. Only a 5 minute drive to the university.

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Helpful?
Thank David S
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Your kind words are truly wonderful and we are delighted to have served you. We love the fact that our location is ideal for you and you enjoyed your room space with breakfast options. If you are in the area again, please stop by and visit us. Thank you, Elshawn M

Chicago, Illinois
Reviewed 5 weeks ago

Nice hotel with great service. Breakfast was delicious and replenished on time. That's our hotel of choice when visiting the town. The suite was spacious and well finished. Clean and comfortable. Fast check in but friendly.

Review collected in partnership with this hotel
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Helpful?
Thank claudiotS8685MC
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

We are truly thankful for your honest and responsive feedback. Our staff strive to make an impact with every guest and it appears we made a good impression with you. It's good to hear you were able to enjoy our complimentary breakfast and your room selection met your overall needs. When you come back to visit, please let us know...

Mattawan, Michigan
Reviewed December 16, 2016

The room was very clean. Our sink was clogged and a light near the door burned out. We contacted the front desk and maintenance was notified and repaired the problem immediately. The people at the front desk were friendly and very customer oriented. They quickly located a taxi service in bad weather after the first service suspended operation.

Review collected in partnership with this hotel
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Helpful?
Thank roberthD5482UX
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you for your sharing your experience from your recent stay with us. I am glad to hear that our staff resolved any issues you had quickly and efficiently. Most importantly, we are delighted to know your overall visit in the Ann Arbor area was well worth it. We hope to see you again and look forward to serving you...

Detroit, Michigan
Reviewed December 9, 2016

Had a nice stay here. Was welcomed as a Spire member and given a nice, quiet room on the top floor. The hotel had several bus loads of teenagers staying at the same time but I swear I never noticed them except for the fact that they tore thru breakfast like locusts, leaving toast and cereal for the late risers....

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Helpful?
Thank wrmerkel
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you were welcomed and acknowledged upon arrival as well as placed in a room meeting your satisfaction. While our property has seen it's share of big groups along with busy weekends we strive to accommodate the guests experience each and every time. We are delighted...

Saguenay, Canada
Reviewed November 26, 2016

Upon arrival the hotel staff was very nice and friendly. The room was clean and neat and contained all the necessary amenities. During check out rge clerk was helpful and courteous. We really enjoyed the free breakfast and it was fresh with various options.

Review collected in partnership with this hotel
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Helpful?
Thank clareetaw
GrahamHotelSystems, Front Office Manager at Holiday Inn Express & Suites Ann Arbor, responded to this review

Thank you for sharing your experience and expressing your kind remarks. We pride ourselves in delivering a friendly, caring, and gracious service to all our guests. Your checkout experience is our last chance to say farewell and to make sure your stay was enjoyable with no worries. I am please to know you enjoyed a great breakfast and had a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just two miles South of the University of Michigan, near I-94, the Holiday Inn Express Hotel & Suites Ann Arbor offers a convenient location for Ann Arbor's visitors. Whether visiting Ann Arbor's growing campus or city center, the Holiday Inn Express Hotel & Suites Ann Arbor is only 5 minutes away from most destinations including athletic and performing arts venues. We are located next door to a major regional shopping mall and an easy 22 mile drive West from the Detroit Metropolitan Airport. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Ann Arbor, MI and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Ann Arbor

Address: 600 Briarwood Circle, Ann Arbor, MI 48108
Location: United States > Michigan > Ann Arbor
Price Range: $106 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Ann Arbor 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Holiday Inn Express Ann Arbor Hotel Ann Arbor
Holiday Inn Ann Arbor
Ann Arbor Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express & Suites Ann Arbor staff and other travelers.
4 questions
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Questions? Get answers from Holiday Inn Express & Suites Ann Arbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Customer service is great”
 of 5 bubbles larnab802, 4 days ago | Read review
“The only tip would be to get a bigger trash can.”
 of 5 bubbles clareetaw, Nov 26, 2016 | Read review
“Room away from elevators and ice machine.”
 of 5 bubbles WaltA879, Oct 20, 2016 | Read review
“Ask for a room facing the parking lot (away from the interstate).”
 of 5 bubbles EnjoyTravelAlways, Oct 15, 2016 | Read review
“Close to University of Michigan.”
 of 5 bubbles sollemds, Jul 13, 2016 | Read review
5 of 5
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