HOLIDAY INN EXPRESS & SUITES ANN ARBOR $103 ($̶1̶2̶8̶) - Updated 2019 Prices & Hotel Reviews - MI

4.0

Location

Cleanliness

Service

Value

Certificate of Excellence

Just two miles South of the University of Michigan, near I-94, the Holiday Inn Express Hotel & Suites Ann Arbor offers a convenient location for Ann Arbor's visitors. Whether visiting Ann Arbor's growing campus or city center, the Holiday Inn Express Hotel & Suites Ann Arbor is only 5 minutes away from most destinations including athletic and performing arts venues. We are located next door to a major regional shopping mall and an easy 22 mile drive West from the Detroit Metropolitan Airport. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Ann Arbor, MI and stay smart at the Holiday Inn Express Hotel.

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Property amenities

Free High Speed Internet (WiFi)

Pool

Free Parking

Breakfast included

Fitness Center with Gym / Workout Room

Banquet Room

Breakfast Available

Business Center with Internet Access

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Pets Allowed ( Dog / Pet Friendly )

Self-Serve Laundry

Wheelchair access

Room features

Air Conditioning

Family Rooms

Microwave

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Quiet

Family

HOTEL CLASS

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247Reviews

52Photos

8Q+A

35Room tips

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Average hotel

The room was comfortable and clean. We had an easy time checking in and out. The breakfast was sadly not up to par with what we normally expect. In fact one of us found it to be inedible. Here's hoping the construction is completed soon.

Date of stay: December 2018

Fix the breakfast, please.

High noise level from outside, as the exterior of the hotel is being redone. Staff is very nice, hotel is clean. But the breakfast - come on! I've only seen bacon once in 11 days. Never any biscuits or gravy, nor the circular ham slices. Sausage patties and the little…

Date of stay: January 2019

Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Ann Arbor

Responded 2 weeks ago

Hello Porkloin, Thank you for leaving us your review and for making us a part your visit here in Ann Arbor. We are grateful that you've chosen the Holiday Inn Express to host you. As Holiday Inn Express' frequent guest, we wanted nothing more but to deliver the good experience you are used to having with our brand. Though it made me smile that we've not let you down with our service and how we keep things clean, I'm sorry that you felt this experience was not among your bests. I regard your thoughts about the noise, the ongoing renovation, but most of all, the breakfast options. I understand this started your day off to a rough start, Porkloin. I'm sorry that this stay didn't go as perfectly as planned. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We hope that you will give us another chance to show you the Holiday Inn Brand you know and love. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService

Avoid Until Remodel Complete

Stayed overnight as I was in town on business. Hotel is undergoing renovation so outside is covered in scaffolding; even road sign was plywood, didn't appear to impact sleep though as they only worked during the day. The remodel is clearly needed, low ceilings, outdated room,…

Date of stay: January 2019

Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Ann Arbor

Responded 2 weeks ago

Hi traviskensil, Thank you for taking the time to share your experience while staying at our hotel. It is good to know you appreciate our clean room. I am sorry the room you received and dining experience you encountered was less than impressive. We want all of our guests to have an enjoyable stay and pleasant experience while visiting our hotel. Your feedback has been forwarded to the upper management and I assure you that this will not go unheard. I have faith in our hotel that they will continue to do their best to improve the services and accommodation they offer. Once again, thank you for sharing your feedback. Know that everything we do is designed at providing you, an impeccable hotel experience. We hope to continue to be your hotel of choice on your next visit to the area. Best, Zel N. Case Manager IHGService

It was just okay

Hotel is under construction and nearby road was closed so it was a little hard to get into. Once I arrived, I was greeted with scaffolding and a makeshift plywood sign out front to indicate the location. The front desk staff was pleasant and the room itself was fine. Where…

Date of stay: January 2019

Response from CollinP117, Front Office Manager at Holiday Inn Express & Suites Ann Arbor

Responded 3 weeks ago

Phil R, Thank you for sharing your feedback with us. We take guest reviews seriously so that we can improve the experience for our guests. I'm happy to hear that you enjoyed the room and the staff although I apologize breakfast did not live up to your expectations. We'd love to see you after the renovation at our new restaurant to enjoy a new meal! We hope to see you again! Collin Price Front Office Manager Holiday Inn Express Ann Arbor 734-761-2929

excellent

stayed at the holiday inn express while on a college visit to the university of michigan with my son. check inn staff extremely friendly. room was very clean, and spacious. beds very comfortable. breakfast was all you could ask for. short 10 minute drive to u mich. would…

Date of stay: November 2018

Response from CollinP117, Front Office Manager at Holiday Inn Express & Suites Ann Arbor

Responded Nov 18, 2018

njtripdad, Thank you for sharing your thoughts with us! We appreciate your words and are very glad to make your experience great. I will make sure to share your comments with the staff as well! Should you be in need of a place to stay in Ann Arbor in the future please be sure to give us a call! Collin Price Front Office Manager 734-761-2929 cprice@kcourtaa.com

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