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Extended Stay America - Detroit - Ann Arbor - University South

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Extended Stay America - Detroit - Ann Arbor - University South
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64 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Seattle, Washington
Reviewed 4 weeks ago

They charged me $400/night to stay here. Yes, it was a football weekend in Ann Arbor, so I can understand prices will get high. However, the service we received was sub-standard to say the least. If you are going to charge $400/night, you better provide some basics. No maid service to make up the room. No new towels each day....

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Helpful?
Thank BlueScotch
Littleton, Colorado
Reviewed September 21, 2016

Visiting for football games make their prices seem extremely high for a very basic extended stay hotel room. Room was large, it had all the appliances. But the AC was loud and the non-smoking room, still smelled smoky.

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Thank JacksonRose
Ypsilanti, Michigan
Reviewed July 28, 2016

The room was clean and comfortable. I used the guest laundry and the detergent machine was empty. The front desk clerk gave me a box much larger than the machine offered. Washed all my clothes and had some detergent left over...sometimes the little things make a difference.

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Thank D'ette W
Manager_11525, Manager at Extended Stay America - Detroit - Ann Arbor - University South, responded to this review

We appreciate you taking the time to write a review of your stay. I am happy to know you found the accommodations and that the staff were attentive. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed July 17, 2016 via mobile

My family and I were traveling through on our annual trip to northern Michigan. I chose this hotel because it had rooms large enough to fit our family of five and it allowed dogs (for a reasonable $25/night fee). Upon arriving there was no one at the front desk. I rang the "doorbell" sitting on the front desk twice as...

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Thank Emmac05
Rockford, Illinois
Reviewed April 7, 2016

This is an extended stay hotel where trash cans are in the stairwells for the residents to use , because of waste from kitchens, etc.. I have been here 2 days, they have not been emptied, they are overflowing. I told the front desk about it. They said their maintenance man hasn't been in for two days, and they can't...

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Thank Daniel B
East Jordan, Michigan
Reviewed December 1, 2015

We stayed for 9 days while a family member was in the hospital. The room was spacious and comfortable, but the cleanliness level needed an upgrade. There is no room service; hence, you have to go to the front desk for everything from cups to toiler paper. The front desk staff were awesome, though! The location is fairly convenient as...

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1Thank Mary W
Santa Barbara, California
Reviewed October 25, 2015

My husband and I have stayed here for the past five or six years to attend football games, usually for 2 -3 weeks. This year the rooms had been painted, there were new furnishings (couch, chairs, dining stools in kitchen, sink and countertop in bathroom, and carpet). As a result, it was cleaner than usual. Instead of leaving kitchen items...

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1Thank sharonannie22
Buffalo, New York
Reviewed October 13, 2015

Stayed here with my family for university of Michigan homecoming. The hotel was decent room looked great. Except...the pull out sofa was covered in...I don't know what...powder? dead skin? I don't know what that mess was but it was covered in it..my kids had to sleep in the bed with us. Then there was the moldy shower curtin...yuk. they had...

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2Thank Methodluv
San Antonio, TX
Reviewed August 26, 2015

Stayed here for a quick business trip. Location was close to highway and close to a few places to eat. Upon check in I was upgraded, which was nice. Overall the place was fairly clean and everything seemed to be in its place. Very comfortable layout with a small living area and kitchen. It was a bit odd that the...

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Thank Bigrey6306
Indianapolis, Indiana
Reviewed July 28, 2015

This was an okay place to stay. The rooms are big with a full kitchen. The floor was dirty like it wasn't swept. The continental breakfast is coffee, muffin, granola bar and an apple or orange. The air conditioner was really noisy and there was no way to turn it on so it just ran constantly so you got woke...

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1Thank Mike12345abcd
Manager_11525, General Manager at Extended Stay America - Detroit - Ann Arbor - University South, responded to this review

The feedback provided in your review is much appreciated. I was disheartened to about the cleanliness and maintenance issues you experienced. Please accept our apologies. Your comments were reviewed by the staff, and we will work to make sure we are thoroughly inspecting rooms prior to guest arrivals to ensure your experience is not repeated. Thanks to your feedback, we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Dry Cleaning

Additional Information about Extended Stay America - Detroit - Ann Arbor - University South

Address: 3265 Boardwalk St, Ann Arbor, MI 48108-1773 (Formerly Extended Stay Deluxe)
Location: United States > Michigan > Ann Arbor
Price Range: $78 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Ann Arbor - University South 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Extended Stay Deluxe Detroit - Ann Arbor Hotel Ann Arbor
Extended Stay Ann Arbor
Ann Arbor Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Detroit - Ann Arbor - University South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from the outside gathering/sitting/drinking/smoking area”
 of 5 bubbles JacksonRose, Sep 21, 2016 | Read review
“Set well back from the road, rooms are all pretty quiet. Those in the rear hear trash pickup noise once a week.”
 of 5 bubbles sharonannie22, Oct 25, 2015 | Read review
“Our room was located on the second floor, it was very quiet, spacious and close to the elevator.”
 of 5 bubbles WendyM3, Nov 3, 2014 | Read review
“Find another hotel or sleep in your car...or the bus stop.”
 of 5 bubbles MJE312, Oct 28, 2014 | Read review
“Stay somewhere else!”
 of 5 bubbles LONEMOON79, Aug 1, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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