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Sheraton Ann Arbor Hotel

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Sheraton Ann Arbor Hotel
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317 Reviews from our TripAdvisor Community

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Showing 312: English reviews
New York City, New York
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Close to the wedding we were attending my girlfriend and I were very comfortable, had great sleep, and an enjoyable time at the Sheraton Ann Arbor Hotel. The hotel is also an easy drive to the University of Michigan.

Helpful?
Thank TravelersKnow
Chicago, Illinois
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was clean and the room was a decent size. Beds are large and extremely comfortable. Nothing fancy, but just right for a stop on a road trip. Prompt check in and check out. Pet friendly. Easy and close parking. Easy to access off the highway. No complaints!

Helpful?
Thank Elizabeth S
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "Typical Sheraton" Thank you for taking the time to leave us a review. We look forward to having you as our guest again in the future should you pass though Ann Arbor, MI! Best Regards, Susan More 

Boyne City, Michigan
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in Ann Arbor because of an appointment I had in the nearby city of Ypsilanti - after searching around Ann Arbor and the vicinity, this appeared to be the newest and nicest hotel with availability. The room rate was cheap, being an SPG member I received a Member Discount which saved me an additional few dollars. The rooms... More 

Helpful?
Thank Jack F
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Thank you for leaving us a review regarding your recent stay at the Sheraton Ann Arbor. We value your feedback and hope that you will let us know what we can do better the next time that you visit Ann Arbor. Best Regards, Susan More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The room was updated and very clean. Each member of the staff I interacted with was extremely helpful. Clearly this is a well run property and I'll be back for sure. I also appreciated the food and meal choices.

Helpful?
Thank N200PF
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Thank you for leaving us such a positive review regarding your recent stay with us. We value and appreciate your opinion of our hotel and services. Please look for great changes within our food and beverage department the next time that you visit as we have a brand new chef who will be creating an entirely new menu for you... More 

Portland, Maine
1 review
5 of 5 stars Reviewed 4 weeks ago

The room was nice, new and clean. The indoor/outdoor pool was very nice. The staff was great about accommodating a feather allergy. However, I'm writing this review because of what happened after I left. 24 hours after I checked out, I was back in Chicago, about the board a plane back to Maine. I realized, to my horror, that I... More 

Helpful?
Thank annedalphin
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "My Heroes"; We are always so happy to hear when we have exceeded our guests expectations, thanks for taking the time to let us know. We certainly understand how stressful it can be to lose something so important, we are glad we were able to assist. We look forward to your next visit to Ann Arbor. Have a great... More 

Noblesville
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2016

Our room was very clean with plenty of space. The indoor/outdoor pool was great. We are SPG members and having access to the club lounge was nice. They also accommodated our request for an early check-in.

Helpful?
Thank Dewey S
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Thank you so much for taking the time to let us know that you enjoyed your recent stay with us! It will be my pleasure to share your comments with our team members. We appreciate having you as our guest and are looking forward to your next visit to Ann Arbor. Best Regards, Susan More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 22, 2016 via mobile

We have been coming to Ann Arbor on business the same week for the past seven years. We are SPG members and stay at the Sheraton for a variety of reasons. We occasionally use points to upgrade our room or to gain access to the Club Level Lounge. Usually, our stay meets or exceeds our expectations; however, this time we... More 

Helpful?
Thank LinnyDa
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear recent guest, I am very sorry about the experience that you had with our club lounge, we will work on staffing and training in this area right away. It is because of your honest feedback that we can improve our services. Thank you for kindly letting us know where we need to improve. We hope to have you as... More 

Fort Lauderd
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 21, 2016

Had a good one-night stay at this hotel back in May. The check-in was quick and efficient, the front desk person even offered me some advice about the area since I would be commuting to Detroit from Ann Arbor. The room was great. Comfortable bed, coffee and even a free bottle of water. Just be careful because there are two... More 

Helpful?
Thank vermontflorida
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear guest who left us a very nice review, Thank you very much for your feedback regarding your recent stay with us. We especially appreciate your comments about our front desk and check in experience as our associates have been working very hard to become experts! They will be happy to see your review. Let us know if there is... More 

Baton Rouge, Louisiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 17, 2016

My husband and I booked this hotel for 5 nights to stay for our daughter's Ann Arbor wedding. We had 2 suites as we needed ample room to get dressed for the wedding events and to rest in between. Both our suites had unbelievably LOUD a/c units with the entire unit, including compressors, inside the room. These a/c's kept us... More 

Helpful?
Thank gardenmomma
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "Terrible Experience with LOUD A/C UNITS!"; We are very disappointed that your stay did not meet your expectations or ours, we apologize, sincerely, for your inconvenience!!! We value your feedback and will share it with our team in an effort to improve our services and facility for future guest. Thank you once again for your valuable comments. Best Regards,... More 

Chicago
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 27, 2016

it is a reasonable choice in the area. you'll probably get what you came for - a fairly standard, problem free stay close to your activities in the area. i downrated it a bit because of a couple of avoidable rough edges. we were in the suite, which supplements the bedroom with a sofabed. the sofabed was dirty with cheez... More 

Helpful?
1 Thank sampchicago
Susan S, General Manager at Sheraton Ann Arbor Hotel, responded to this review

Dear "Ok but some rough edges"; Thank you for leaving us a review regarding your recent stay at the Ann Arbor Sheraton. We value your feedback and will share the positive comments with our associates and work on the negative ones. Thanks again for letting us know! Best Regards, Susan More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome! The Sheraton Ann Arbor invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. ... more   less 

Additional Information about Sheraton Ann Arbor Hotel

Address: 3200 Boardwalk St, Ann Arbor, MI 48108-1774 (Formerly Four Points by Sheraton - Ann Arbor)
Location: United States > Michigan > Ann Arbor
Price Range: $152 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Ann Arbor Hotel 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Sheraton Ann Arbor
Four Points Ann Arbor
Ann Arbor Four Points
Ann Arbor Sheraton
Hotel Style:
#1 Green Hotel in Ann Arbor
#10 Family Hotel in Ann Arbor
#12 Business Hotel in Ann Arbor
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