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Sheraton Ann Arbor Hotel

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3200 Boardwalk Street, Ann Arbor, MI 48108-1774
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (46)
Room & Suite (48)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Ann Arbor Hotel
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 36 hotels in Ann Arbor
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Welcome! Sheraton Ann Arbor Hotel invites you to experience unparalleled service and accommodations while exploring Ann Arbor, Michigan. Our hotel features comfort just minutes from shopping on Main Street, the Michigan Theatre and University of Michigan.
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Room & Suite (48)48
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Car hire
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Hotel links
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464Reviews2Q+A97Room tips
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Popular mentions
liban0214 wrote a review May 4
dearborn58 contributions146 helpful votes
Great service. Clean hotel and room. Thank you Blair for your great customer service skills, professionalism and positive attitude. Thank you Susan for being accommodating. Hope the restaurant opens soon!
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Date of stay: May 2021Trip type: Traveled on business
1 Helpful vote
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AHM wrote a review Apr 2021
California177 contributions122 helpful votes
Stayed for 2-3 nights. Everything was Very clean. Looked like it was recently renovated. staff were very friendly and helpful. Not walking distance to the University or hospital etc so you need a car. Oddly, there is a Hertz desk in the hotel. Highly recommend if staying in Ann Arbor for university reasons.
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Date of stay: March 2021
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New York traveller wrote a review Oct 2020
1 contribution1 helpful vote
We had a terrible experience regarding Covid and health safety while staying at this hotel during a family medical emergency the weekend of October 16. Before and at check-in on October 15 the hotel assured us that guests had to wear masks and follow social distancing rules. But on October 16 a local youth hockey tournament arrived, and we returned from 11 hours at the hospital to find people without masks (presumably parents) standing in the hallway five feet from our door drinking beer and talking loudly. We waited about 30 minutes before calling the desk. But when after 30 more minutes that had no effect, we went to the lobby which was worse!!! There was a large crowd (at least thirty people) milling and sitting around drinking, eating, not distancing and NOT WEARING MASKS. The ONE clerk on duty at the lobby desk was clearly overwhelmed and could offer no help. The party outside our door eventually broke up after WE asked them if they could go elsewhere. After complaining via e-mail and phone message, the hotel manager informed us the next day (October 17) via e-mail (so these are in fact DIRECT quotes) that "we are not able to control the actions of an unruly group...[and] we do not have enough staff due to Covid." She also noted that if we were concerned about possible exposure to a superspreader because of her staff’s inability to control the crowd "we advise you to check out for your own safety." She did comp our stay when we did leave, but that seems small recompense for our possible Covid exposure. We notified local health officials; they contacted us before 9:00 am on Monday, assuring us they understood our concerns and would investigate the situation. However, local and national Sheraton management have not substantively responded to requests to clarify their policy. We would consider this unacceptable in any circumstances, but right now it seems unconscionable. Anyone concerned with health and safety issues may want to avoid this hotel. We wish we had.
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Date of stay: October 2020
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Response from Susan Sereno, General Manager at Sheraton Ann Arbor Hotel
Responded Oct 23, 2020
Thank you for being our guests and for your kind gift of feedback. We wish you all the best with your future travels to Ann Arbor. Susan - GM
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Nicholas D wrote a review Aug 2020
Swartz Creek, Michigan3 contributions
My girlfriend and I stayed here in early-August for a weekend in Ann Arbor. While this isn't in downtown, it is a quick 5-10 minute drive. Prices at this hotel were about $100 lower than any of the other Marriott properties, which is why I booked a room here ($96). Check-in was fast and smooth. We were upgraded to a room with a sofabed (thank you!) on the club level (6th floor). Due to COVID, restaurant was closed and so was the club lounge. It was disappointing but understandable given that occupancy was very low (there were about 20 cars in the lot per night.) They have a small market with food and drinks (alcoholic included). The indoor pool and whirlpool were closed but the outdoor pool was open. Room furnishings were in excellent condition. Bed was pretty comfortable. Shower was very nice and the showerhead had excellent water pressure (I'm actually looking into purchasing one identical to the one used in this bathroom.) All-in-all, it was an excellent visit. When in the area, I would stay here again.
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Date of stay: August 2020
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im_dawn wrote a review Jan 2020
Petoskey, Michigan386 contributions113 helpful votes
Really nice hotel-bed super comfortable, had a tub, microwave, mini fridge and well lit bathroom with one of those magnifying mirrors I keep telling myself I need to buy 😊 Tesla Chargers right outside front door to lobby.
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Date of stay: January 2020Trip type: Traveled as a couple
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PRICE RANGE
$143 - $243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton ann arbor, four points ann arbor, ann arbor four points, ann arbor sheraton
FORMERLY KNOWN AS
Four Points by Sheraton - Ann Arbor
LOCATION
United StatesMichiganAnn Arbor
NUMBER OF ROOMS
197
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Frequently Asked Questions about Sheraton Ann Arbor Hotel
Which popular attractions are close to Sheraton Ann Arbor Hotel?
Nearby attractions include Briarwood Mall (0.5 miles), Kidopolis (0.5 miles), and Dreamgate VR (0.5 miles).
What are some of the property amenities at Sheraton Ann Arbor Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Ann Arbor Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Ann Arbor Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Ann Arbor Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Ann Arbor Hotel?
Conveniently located restaurants include Mediterrano, Red Robin Gourmet Burgers, and Seoul Garden.
Are there opportunities to exercise at Sheraton Ann Arbor Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Sheraton Ann Arbor Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Ann Arbor Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton Ann Arbor Hotel?
Many travelers enjoy visiting Kempf House (2.7 miles) and Detroit Observatory (2.9 miles).
Is Sheraton Ann Arbor Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.