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Holiday Inn Ann Arbor / University of Michigan

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Traveler (19)
Room & Suite (22)
Dining (5)
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Overview
  • Excellent24%
  • Very good40%
  • Average25%
  • Poor6%
  • Terrible5%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
May 7May 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (215)
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211 results
Traveler rating
50
83
53
13
12
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LanguageEnglish
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50
83
53
13
12
Show reviews that mention
All reviewsthe indoor outdoor poolnice hoteltypical holiday innhockey tournamentbreakfast buffetfree shuttleattached restaurantconvenient locationfront desk staffvisiting familybusiness centerpleasant staybeds were comfortablefitness centerhospitaluniversitymichigan
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1 - 5 of 211 reviews
Reviewed 2 weeks ago

The short story: -Staff ignored our complaints of a neighbouring room being filthy (see photo), rowdy at our arrival time of 1:30 am, AND two reports of witnessing their illegal behaviour -When we saw there would be no action from the hotel staff, we requested...More

Thank hannahmariephoto
Response from IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of MichiganResponded 2 days ago

Hi hannahmariephoto, Thank you so much for sharing your experience with our hotel. I am so sorry about the unfortunate incident that happened at the hotel during your stay and how the hotel staff handled your concerns. I am also sorry about the issue regarding...More

Hotel's Favorite
Reviewed September 13, 2017 via mobile

I enjoyed my stay at this hotel, and I stayed for 8 days. The staff was helpful. I made use of their business center many times. I needed some business/computer scanning services done, and the business center didn't have a scanner, but the staff went...More

1  Thank John E
Reviewed 3 weeks ago via mobile

Front desk staff seemed very disinterested in their work. They really did not care there was a long line waiting. The driveway into the hotel is very confusing. Trash in the parking lot. Lobby area was disorganized and unkept.More

Thank Laudan525
Response from IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of MichiganResponded 1 week ago

Hi Laudan525! We appreciate you for choosing us among your many lodging options in Ann Arbor! We also welcome your feedback. While I'm thankful for your overall satisfactory rating for us, I'm very sorry about the lapses in our Front Desk staff's service and delay...More

Reviewed 4 weeks ago

On the morning of 13 March I had the buffet breakfast, menu price $9.99. A server asked me if I would like coffee and juice and I said yes. When I got my bill, it turned out that coffee was an extra $2.75 and a...More

Thank Edgar P
Response from IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of MichiganResponded 1 week ago

Hello Edgar P, Thank you for the feedback and for letting us host your visit here in Ann Arbor. Based on what you placed, I'm happy to see the positive ratings towards our rooms, location and our warm hospitality. These are the primary reasons why...More

Reviewed March 3, 2018

We stayed here for a hockey tournament. The rooms were decent, beds were comfortable and the property was clean. Prices were reasonable for our purposes. Would have been nice if there was somewhere that our group could have gathered besides the restaurant and the pool...More

Thank Amy W
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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
$118 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$118 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (19)
Room & Suite (22)
Dining (5)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
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dwardhunt
August 10, 2017|
AnswerShow all 2 answers
Response from mom978 | Reviewed this property |
Call and ask, I had my own car as well but did see a shuttle, if not you can uber over easily
0
Votes
Bob T
June 8, 2017|
AnswerShow all 4 answers
Response from akinney9 | Reviewed this property |
Patrons can take the hotel's shuttle downtown and would assume to U of M. Hotel can be reached at 734-769-9800. If for medical center contact 800-544-8684. Hope this helps :)
1
Vote
Happyvisitor729
October 4, 2015|
AnswerShow all 2 answers
Response from RJZ232 | Reviewed this property |
If you make arrangements ahead of time, it should be no problem. The van took us to downtown Ann Arbor when we arranged earlier the same day.
0
Votes
Room Tips
"Stay anywhere else but here."
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"Try to stay closer to the front of the building. Long walk to breakfast if your in the back."
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"Jetted tub is roomy for one person, not so much for two."
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"away from elevators and facing the courtyard"
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