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The Kensington Hotel

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The Kensington Hotel
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314 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Chalfont, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Very nice hotel, staff was excellent, helpful and friendly. Would recommend checking it out if you are going to Ann Arbor. My only issue was the weekend brunch. It was good but a little pricey for $13 per person. Rooms were clean, plenty of towels at the pool. Pool was warm even in November.

Review collected in partnership with this hotel

Helpful?
1 Thank joecM4576VV
Lexington MA
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 days ago NEW

I was here for a conference in November. Everything was convenient and the staff was quite courteous throughout my stay. The hotel is quite large and the hallways are long. The facilities were clean, the room spacious and quiet. My room had a few quirks--the closet door was stuck, and there was a strange leak from the toilet. All was... More 

Review collected in partnership with this hotel

Helpful?
1 Thank LilMe7
Ann Arbor, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Wonderful Hotel! The renovations are absolutely beautiful. And the holiday decorations gave it a cozy feel. The staff was very helpful and cheerful. Great stay! I would definitely recommend staying here!

Review collected in partnership with this hotel

Helpful?
1 Thank 435my
Ann Arbor, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

Clean beautiful room, comfortable beds, amazingly quiet. The staff was friendly and helpful. My kids loved the huge pool. The coffee in the room was delish and I enjoyed the Beekman 1801 products. We look forward to returning. Highly recommend!

Helpful?
1 Thank Bowersjk
Ann Arbor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

The remodeled hotel is gorgeous. The pool is huge, rooms are lovely, lobby and staff were great. The food and service were excellent. I'd never been before but this hotel is a gem. It was a perfect spot for a quick family getaway.

Review collected in partnership with this hotel

Helpful?
1 Thank agentb0b
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear agentb0b, Thank you for your lovely review of your recent stay at The Kensington Hotel on State Street. We are very glad you enjoyed our new look and had a great family getaway. Thank you again for choosing to stay with us and we hope to see you again very soon. Kate Shrosbree Front Office Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

Thanksgiving weekend stay-cation was fantastic. Kids used the big, clean pool for hours. Room was comfortable, clean and spacious. The lobby and common areas of the hotel were beautifully decorated! Will definitely be coming back.

Helpful?
1 Thank Julie P
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Julie P, Thank you for giving us a review of your recent stay at The Kensington Hotel on State Street. I'm glad you enjoyed our festive holiday decorations and pool! We will look forward to seeing you again very soon! Kate Shrosbree Front Office Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

Best gem of a hotel. This hotel has a beautiful lobby and an enormous pool with sauna! I had such a peaceful stay with family this weekend. They greeted me by name and handed me a glass of champagne. Everyone should travel this way.

Helpful?
2 Thank Melanie R
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Melanie R, We are so very appreciative of your very kind review. Thank you for choosing to stay with us during your recent family getaway! I'm so glad you enjoyed our all of our hotel amenities during your family visit. As always we will look forward to seeing you again and will have a glass of champange for you... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

Amazing pool, beautiful renovations. A great mini-vacation for our family. We would highly recommend it! The beds were comfortable, great breakfast, helpful staff. Convenient location, so close to downtown. Loved playing cards in the communal area.

Helpful?
2 Thank Karen L
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Karen L, Thank you for all of your compliments about your recent stay at The Kensington Hotel on State Street. We are very glad you enjoyed our renovations, we are very proud of them. I will pass along your kind words to our staff members. Thank you again for your review and we will look forward to seeing you... More 

Arlington Heights, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Stayed at this hotel for a business trip and was very impressed. Clean Rooms, great character and wonderful customer service! The restaurant attached to the hotel has very good food and great service.

Review collected in partnership with this hotel

Helpful?
1 Thank 871sunny
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear 871sunny, Thank you for sharing with us your review of your recent stay at The Kensington Hotel on State Street. I'm glad you enjoyed our restaurant Grahams and the hospitality of our team members. We strive to be the best in the Ann Arbor area and we appreciate your kind remarks. Thank you again for your review and we... More 

Ann Arbor, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

My stay was absolutely amazing! First, the renovation are awesome! The overall look and feel of the hotel is 5 stars! Being offered the complimentary champagne upon my check-in was the topping on the cake! My children loved the pool, and the extra shower amenities was a super plus! I will be returning very soon!

Review collected in partnership with this hotel

Helpful?
1 Thank laticewilson_lw
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear laticewilson_lw, Thank you very much for your great review of your stay at The Kensington Hotel on State Street. We are always here to welcome our guest with the best hospitality in Ann Arbor and I'm glad you chose to stay with us for your recent visit. Thank you additionally for your compliments to our renovation. We are very... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more   less 

Additional Information about The Kensington Hotel

Address: 3500 South State Street, Ann Arbor, MI 48108-1620 (Formerly Kensington Court)
Location: United States > Michigan > Ann Arbor
Price Range: $92 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kensington Hotel 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Kensington Court Ann Arbor
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Questions & Answers

Here's what travelers have asked, with answers from The Kensington Hotel staff and other travelers.
1 question
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Detroit, Michigan

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Questions? Get answers from The Kensington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Concierge floor is an inexpensive and nice upgrade that is worth the cost”
 of 5 bubbles jswATL, 3 weeks ago | Read review
“Terribly expensive room rate for a very poor experience. Very disappointed.”
 of 5 bubbles SallyB44555, 3 weeks ago | Read review
“My room looked out on the courtyard and at night they have strings of lights that are lit up and its SO nice and relaxing to look at.”
 of 5 bubbles NYUMICHMOM, 4 weeks ago | Read review
“A/C was not working properly. It was over 80* all night”
 of 5 bubbles SWMarsh, Oct 24, 2016 | Read review
“Make sure your 'window' isn't a sliding glass door to the hallway that leads to the pool...unless you have kids!”
 of 5 bubbles 290cindys, Oct 24, 2016 | Read review
5 of 5
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