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All reviewsfront deskroom was cleannice hotelkorean restauranthotel restaurantstayed here for nightsnice poolking suitebusiness tripwould highly recommend this hotelcoffee makerpool and hot tubuniversitymichiganpillowsmicrowavehighway
We don’t understand all the great reviews of this place. We felt it was sub-par for the price we paid. The bathroom floor was outright dirty. Previous guest’s hair in a wad under the sink. Someone’s boarding pass in the closet. The housekeeping was nonexistent...More
Stayed three nights while visiting family. Everything was clean, comfortable, in good working order, and quiet.
Every member of the staff I encountered was thoughtful, kind, and unfailingly friendly.
I would happily stay here again.
Hotel was very clean, room was clean although bed was a little uncomfortable ( i felt like i sat an edge of bed and took a dip inward). I was in a room next to the exit door which would slam (it didn't have a...More
We were staying here for a college visit for my high schooler. At check in, I was told I was the "Guest of the Day" which meant I got a free room upgrade and a special parking spot. We got a larger room, which was...More
Really terrible experience on a 2 day visit
Room was not cleaned even once! Reminded housekeeping several times. Finally they went home leaving us with dirty linen and towels
Room internet was not working
Gym was dirty
There was construction going on, pool closed
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Ann Arbor Univ. Michigan AreaResponded April 15, 2018
I realize that you have many options when it comes to lodging, and I appreciate you choosing our property. Getting your absolute fulfillment has always been our goal. I am sorry to learn that this was not met this time because you were...More