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Ramada Alpena

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Ramada Alpena
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116 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Hale, Michigan
Reviewed 3 days ago NEW

The hotel and the staff were very nice and understanding even worked with us on late checkout because we were at the mercy of the Doctor's at the hospital

Review collected in partnership with Ramada
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Helpful?
Thank E6523LTrobertw
Management response:

Thank you so much for your feedback! I wish you would have been staying with us under better circumstances, but I'm so happy to know that you were satisfied with your stay. We look forward to seeing you again in the future! Thank you!!

Muskegon, Michigan
Reviewed 4 days ago NEW

FYI if you are planning a stay in Alpena do not do so in the winter as their boiler cannot keep up with keeping all the room heated. This was very unacceptable. Terrible stay.

Review collected in partnership with Ramada
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Helpful?
Thank Lisa S
Kennesaw, Georgia
Reviewed 1 week ago

Review collected in partnership with Ramada
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Helpful?
Thank Sharal B
ramadaalpenami, Webmaster at Ramada Alpena, responded to this review

Grand Rapids, Michigan
Reviewed 1 week ago

We came for a youth tournament and the hotel is possibly going through a transition. The rooms were definitely in need of thorough cleaning. There were some stains on the ceiling, the carpets were a moderately dirty and the bathroom was in need of some thorough refreshing. The continental breakfast was below average with no fresh fruit (disappointing given we...

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Helpful?
Thank Alicia R
Management response:

Thank you so much for your valuable feedback! I do wish to apologize for the inconveniences that you experienced during your stay. I will address each of your concerns with the proper departments and I appreciate that you took the time to let us know.

Deposit, New York
Reviewed 1 week ago

Review collected in partnership with Ramada
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Helpful?
Thank davidmB6767AE
Management response:

Round Lake, Illinois
Reviewed 1 week ago via mobile

Came in that night on business. After a long drive it was nice to make it there. The staff was friendly. The hotel is VERY dated and some parts pretty run down. I wasn't feeling the best but I was very hungry. I just couldn't bring myself to eat at the buffet restaurant in the hotel. The rooms are very...

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Helpful?
Thank KMCKYCarlson
Management response:

Thank you for your feedback! Our hotel is 100% non smoking, and we take that matter very seriously. Often times during these cold winter months, we find ourselves struggling to keep our smoking guests all the way outside. I assure you that I will look further into this matter and I appreciate you bringing it to my attention.

Reviewed 1 week ago via mobile

Check in was easy and the room was clean. We didn't get a chance to check out the pool area but at a glance it seemed nice and they gave vouchers for breakfast in the morning. Happy with our stay and would return if in the area.

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Helpful?
1Thank vacayyy
Management response:

Thank you so much for your valuable feedback! I am so glad that you enjoyed with us! We hope to see you back in the future.

Michigan
Reviewed 3 weeks ago via mobile

Weekend stay with the kids. Saw the pool staff cleaning the pool every morning at 6am. That's always a good sign :). Pool was warm. Hot tub hot :). This hotel has a huge open area around the pool - games include ping pong, bumper pool, pool table, mini golf course. Fun for the kids. We also ate pizza from...

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Helpful?
1Thank freedomtrvler
Alpena, Michigan
Reviewed 4 weeks ago

Review collected in partnership with Ramada
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Helpful?
Thank U6139QEjohns
ramadaalpenami, Webmaster at Ramada Alpena, responded to this review

Kalamazoo, Michigan
Reviewed 4 weeks ago

The hallway in which I entered to get to my room, wreaked of heavy cigarette smoke stench, as did the entire hallway my room was in. The room itself smelled like someone sprayed an entire bottle of febreeze to mask some type of odor. They offer only small, square pillows for the bed. The free breakfast buffet was more than...

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Helpful?
Thank Heather G
Management response:

Thank you for your feedback. I am sorry that you were unsatisfied with your stay and with breakfast. We are a non smoking hotel and take that matter very seriously. I will make certain to pass your comments on to our Food and Beverage Director for further review. Again, thank you for taking the time to let us know!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Sanctuary Inn, offers the most amenities of any Alpena, Michigan Hotel. Wireless Internet Access is only one of the free services to our guests. Our 15,000 square foot Indoor Recreation area offers the traveler the chance to relax in our indoor pool,whirlpool and sauna, to golf on our miniature golf course or apply their gaming skills in our video arcade. Our exercise room lets the traveler keep their workout regimens while on the road. The only Alpena, Michigan hotel with a restaurant and lounge on property, the traveler needs only to step down from their room to enjoy C.W.'s Restaurant serving everything from burgers to prime rib, or the Sneakers Lounge. Business travellers searching for an Alpena, Michigan hotel are unlikely to find lodging closer to their destination than the Sanctuary Inn. Ideally located in the city only minutes away from Besser Company, Lafarge Corporation, the Alpena Regional Medical Center, and Omni MetalCraft. We are the nearest to the country's newest(and only freshwater) national marine sanctuary- The Thunder Bay National Marine Sanctuary. The Thunder Bay National Marine Sanctuary highlights Alpena's rich maritime heritage and the greatest concentration of shipwrecks in the Great Lakes. Historic lighthouses dot the lake Huron coast. ... more   less 

Additional Information about Ramada Alpena

Address: 1000 US Highway 23 N, Alpena, MI 49707-1250 (Formerly Sanctuary Inn & Conference Center)
Location: United States > Michigan > Alpena
Price Range: $55 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Alpena 3*
Number of rooms: 146
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Also Known As:
Holiday Inn Alpena Hotel Alpena
Alpena Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Ramada Alpena staff and other travelers.
3 questions
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Questions? Get answers from Ramada Alpena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not go here but there better place down the high way”
 of 5 bubbles Arrelle_2014, Aug 12, 2016 | Read review
“There is only one elevator. If you have difficulty walking you might want to ask for a room close to the lobby or elevator,”
 of 5 bubbles SherryG305, Jul 14, 2016 | Read review
“Do not stay at this unit in the summer if you might want heat in the room.”
 of 5 bubbles 271alank, Jul 8, 2016 | Read review
“Choose an outer room away from the pool if you would like peace and quiet.”
 of 5 bubbles KB9TEK, May 20, 2016 | Read review
“Inside on the pool is a little less quiet”
 of 5 bubbles suesX8407KQ, Feb 14, 2016 | Read review
5 of 5
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