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El Hostal de Su Merced

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El Hostal de Su Merced
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502 Reviews from our TripAdvisor Community

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Showing 240: English reviews
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Reviewed 1 week ago via mobile

Our time in Sucre was memorable mostly due to our stay at Hotel de Su Merced. We sadly only had two nights there but I would have been happy to sty much longer. The decor is beautiful and comfortable and the many terraces and seating areas including a roof top terrace make for a perfect place to enjoy at cerveza...

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Helpful?
Thank Rosemary P
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Rosemary, Thank you for your time and visit, lastly to share your experience with our travelling community. We are most grateful for you choosing us and hope to receive you anytime soon back. Our best wishes and regards. Raúl Espíndola desumerced.com

Reviewed 2 weeks ago via mobile

This hostal is very good located in a just few minut walking from Plaza 25 de Mayo. Ee could go walking to all mainly tourist points in Sucre. The rooms are confortable e very clean. Excelent breakfast.

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Helpful?
Thank Gloria T
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Gloria, thank you very much for your nice review, it's delightful to hear about your staying in our hotel, as always the most rewarding is to know you are pleased with our services. Once again, thank you for giving us the chance of being part of your journey. Be welcome any time you want to visit our city. Raúl...

Reviewed 3 weeks ago via mobile

Top notch. Beautiful decorated rooms the hotel has an impressive colonial design with great view of the city rooftops and is located 2 blocks from the main square. staff is very kind and helpful. they went out of their way to accommodate my 6 month old baby. tasty buffet breakfast. And then it is really good price. I wish I...

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Helpful?
Thank Alexander_ccc
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Alexander, It is not enough to thank you so much for such a kind and lovely, get our greatest appreciation. Accomplishing customer satisfaction is the best reward we have. We know for sure we have succeded whe our guests are happy with what our house and city has to offer. Receive our best wishes and regards, it will be...

London, United Kingdom
Reviewed February 11, 2017

We stayed here for three nights in late January. The hotel is characterful and set around a central atrium. There is a roof terrace with views out over Sucre. It is well located near the centre of town. The staff were all friendly and helpful; the room was comfortable, clean and well equipped and the breakfast excellent. Would thoroughly recommend...

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Helpful?
Thank AndrewBrand
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Andrew! Thank you very much for your comments and sharing your experience with us. We really appreciate your kind visit and would like to invite you anytime you get bakc to Sucre. Our best wishes for you and good journey home. Raúl Espíndola desumerced.com

Liverpool, United Kingdom
Reviewed February 10, 2017 via mobile

What a lovely hotel with impressive rooms. Each room is individually decorated with antique furnishings. My room had a small balcony overlooking the street. The room was very clean and dared for. Breakfast was very enjoyable: fresh juices, scrambled eggs, pancakes and plenty of sweet things. All of this with classical music in the background. Well worth the money for...

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Helpful?
Thank Ian M
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Ian, Thank you so much for your review and sharing your opinion with us, we do appreciate your kind remarks about our services.Please contact us and share your valuable ideas with us. It was the most pleasant to have you and it will be lovely to receive you anytime soon. At your service. Raúl Espíndola desumerced.com

Amsterdam, The Netherlands
Reviewed January 21, 2017

We stayed 2 nights in this hotel in December 2016. Great choice, good value for money. The staff was very helpful, the rooms were clean and the hotel itself very nice. I can surely recommend this hotel for everyone.

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Helpful?
Thank byallmeanss
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Guest, Thank you very much for taking a few minutes of your time and writing an opinion about us. Your message is very motivating for all of us and knowing that you had a very pleasant experience is our greatest reward. Remember that this will always be your HOME and we will gladly provide you with a warm welcome...

Reviewed December 11, 2016 via mobile

We loved our stay at this beautiful colonial mansion turned hotel. Service was excellent and super efficient especially at reception: they were good at providing recommendations of all sorts (buses, tours, etc.). We were able to launder all our clothes and have them air dried for a very decent price - a nice change for a hotel. Our room, located...

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1Thank Hélène D
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Helene, We really appreciate your words and the time for sharing your ideas with our travelling community. We thank you for your nice outlook about your staying in our house and specially for your comments about your experience in the breakfast service. Please get our most sincere apologizes for the noises above your room. We want you to know...

london
Reviewed November 28, 2016 via mobile

Large comfortable room and bed. Bathroom clean and tidy. Good quality bed linen and towels, also a decent size. If TV important, they need upgrading, dont expect any English channels. Very nice staff. Perhaps a bit noisy for some people early morning, staff moving about, squeaking doors, early guests leaving. Breakfast was very nice, plenty of choice. Enjoyed our stay...

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Helpful?
Thank LJWLONDON
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Friends, Thank you very much for staying with us and sharing your reviews with our community, we have paid special attention to your feedback and suggestions in order to upgrade more our services quality, please feel free to get in touch with us and share any ideas, they are truly valuable; we will feel delighted if you contact us...

Istanbul, Turkey
Reviewed November 27, 2016

Su Merced was a beautiful white colonial style hotel located ten minutes walk to the main plaza. The rooftop terrace was amazing. The room was nicely decorated and it was very clean.The bathroom was large.The receptionist was very kind, a lovely lady who spent 30 minutes to call our tour company in Tupiza to arrange our transfer.The breakfast was the...

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Helpful?
Thank ISMETCENGIC
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Friends, What a lovely feedback you shared with us, we will share it with the rest of the staff, this is what inspire and encourage to keep up the job, this one we truly love. Certainly your satisfaction is our greatest reward and your memorye about us and our house is also so. Be welcome anytime you get to...

canada
Reviewed November 17, 2016

We stayed for 3 nights. Two rooms in 2nd floor. One room in ground floor. All the rooms were tastefully decorated and clean, with comfortable bed, large bathroom and great shower, but we all agreed that the rooms on the 2nd floor were nicer. Drinking water available in each floor. Plenty of flowers and plants. Beautiful courtyard. Lovely cookies in...

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Helpful?
Thank fatmuimui
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Friends, Such a wonderful, rewarding, inspiring and cheeringreview you are giving us! we really appreciate it. Your satisfaction is what makes everything worth it! to make special this little bit of yot journey! It all comes to this. Be certain we will never leave the path of learning, improving and upgrading our services for you. Thank you so much...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Hotel de Su Merced, a house of XVII century that has been restored very carefully for creating an original place with character and charm.It’s a place where our guests can dream about the past and expect a warm and familiar service.We offer clean and spacious rooms decorated with special details.Our helpful and friendly staff will assure you a pleasant stay. ... more   less 

Additional Information about El Hostal de Su Merced

Address: Azurduy 16 | Between N. Ortiz and Bolívar, Around Town, Sucre 12345, Bolivia
Location: Bolivia > Chuquisaca Department > Sucre
Price Range: $47 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Hostal de Su Merced 3.5*
Number of rooms: 16
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Questions & Answers

Here's what travelers have asked, with answers from El Hostal de Su Merced staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms not backing on to the street are quieter”
 of 5 bubbles AndrewBrand, Feb 11, 2017 | Read review
“Rooftop Room”
 of 5 bubbles ISMETCENGIC, Nov 27, 2016 | Read review
“The best view is from Room 21 (a junior suite) and it is truly wonderful. However you have to climb 3 flights of stairs to get there.”
 of 5 bubbles Jirecarol, Sep 21, 2016 | Read review
“Get a room on the upper floors”
 of 5 bubbles legrand3114, Jul 31, 2016 | Read review
“Ask for a room with a good view and some particularly flashy antiques!”
  • Other view of room
  • View from outside our little door patio
  • View of suit
 of 5 bubbles JosephMcGhee, Jul 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question