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Sheraton Miramar Hotel & Convention Center

Travelers' Choice award winner
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Sheraton Miramar Hotel & Convention Center
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1,088 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Brooklyn, New York
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My room had a stunning view of the ocean and the coast. It was a real highlight, however, the hotel is kind of stranded on the edge of the coast, miles from historic Valparaiso and cut off from the rest of town by a highway. The food at the hotel restaurant was kind of lackluster and I felt like to... More 

Helpful?
Thank Jason S
sydney
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel, first class service, food and drinks. The place to be, right next to the sea side, lovely to seat, relax and enjoy your cocktail. Be aware if you planning to be in February in this Hotel, must book way in advance as all the famous stars stay here, this is due to the famous Viña del Mar Festival.... More 

Helpful?
Thank Angelica T
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your visit and for taking the time to share your experience with us. Your feedback is very important to keep improving our services. We will make our best effort to provide the best service in Viña del Mar everytime you come to visit us. We certainly hope to see you soon. Kind regards, Roberta Vallejo More 

Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2016

Fantastic hotel great service from the front desk all the way through. As a club member was upgraded to a suit great view and very well appointed Well positioned for Valparaiso and Vina del Mare. Restaurant catering for US and European tastes

Helpful?
Thank Tony B
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for the important feedback. We are very happy to know that we have met your expectations. We will keeping making our best effort to provide an excellent service every time you come back to Sheraton Miramar. We certainly hope to see you soon. Best regards. Roberta Vallejo More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2016

Stayed here for two business trips of three weeks total. Great hotel with amazing views from all the rooms. Very friendly and helpful staff. Highly recommended. Being able to listen to the waves crash onto the rocks is very nice too. No complaints whatsoever.

Helpful?
Thank Aaron W
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your visit and for taking the time to share your experience with us. It is a pleasure to know that we have met your expectations. We certainly hope to see you soon. Kind regards. Roberta Vallejo More 

Santiago, Chile
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2016 via mobile

The hotel provide a great retreat for company meetings with a nice array of large, medium and small conference rooms. Great restaurant with a breathtaking view of the Valparaiso Bahia , with spectacular view of Viña and a nice place to enjoy the sunset. It has a nice spa and at night you rest with a muffled sound of waves.... More 

Helpful?
Thank Claudioski8
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for the important feedback. Your comments encourage us to keep making our best effort to improve our services always. It will be a pleasure for us to have you here any other time. Kind regards. Roberta Vallejo More 

London, United Kingdom
Level Contributor
117 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed May 24, 2016

This hotel is beautiful with the most stunning views, with the amazing beautiful ocean & sunset views. The staff were very accommodating (and food was great also), The breakfast was very good and included 3 night pre cruise stay. Although the views are great, the location isn't exactly the best - a bit of a walk to get to shops... More 

Helpful?
2 Thank keltoshe
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for taking the time to share your experience with us. Your feedback is very important to keep improving and personalizing our services. We will always make our best effort to provide an excellent service as you deserve every time you come back to Sheraton Miramar. We certainly hope to see you soon. Kind regards. Roberta Vallejo More 

1 review
5 of 5 stars Reviewed May 15, 2016 via mobile

This hotel is beautiful with the most stunning views. The staff were very accommodating (I only speak English) and food was great also. I will definitely stay at this location when visiting Vina Del Mar again! I have stayed in many Sheraton hotels but this by far is the best yet.

Helpful?
Thank Melinda D
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for choosing Sheraton Miramar during your visit to Vina del Mar. It is a pleasure to know that we have met your expectations. We will keep making our best effort to provide an excellent service as you deserve every time you come back to our hotel. We are looking forward to see you soon. Kind regards. Roberta Vallejo More 

Chile
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 9, 2016

Sheraton Miramar might be a beautiful choice in Viña del Mar, but I rated as regular because its a bit aged and the service has never reached the basic Sharaton Standard. Rooms: Amazing view. Spacious. Nice furniture, but getting time-worned. Lobby and terrace: Generous spaces, but soulless. Restaurants: this is the worst part of the experience. 40 minutes to get... More 

Helpful?
Thank CFChile
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for taking the time to share your experience with us. It is very important for us to know our guests experiences because it help us to keep improving and personalizing our services. We will certainly work on all the topics mentioned. We hope to see you again soon. Best regards. Roberta Vallejo More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 7, 2016 via mobile

This is a lovely hotel with very courteous service. Our room had a great view of the ocean. The breakfast was amazing although it would have been nice to know it wasn't free as in most hotels in Chile. We would definitely stay here again on our next visit to Viña.

Helpful?
1 Thank ilovechile
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for your visit and for sending your comments to us. It is very important for our team to know our guests experience to keep improving our services. We are looking foward to see you very son. Kind regards. Roberta Vallejo More 

Los Angeles, California
Level Contributor
181 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 5, 2016

Being a platinum member, I was being upgraded to a corner suite which has a circular outdoor patio. All glass window with a sweeping view of the coast and ocean. I love the room, it was spacious, comfortable and homey, I didn't want to leave if I did not had a tight schedule. The beds were comfortable and waking up... More 

Helpful?
Thank itcheetam
Roberta V, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for taking the time to share your experience with us. It is a pleasure to know that we have met your expectations. We will keep making our best effort to provide excellent service every time you visit us. We certainly hope to see you again as soon as posible. Kind regards. Roberta Vallejo More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Rising above the sea, the hotel features unique ocean views and the most beautiful setting to enjoy an unforgettable getaway. Vina del Mar is located a little over an hour from Santiago and its combination of stunning architecture, breathtaking coastline, vibrant culture, delicious cuisine and dynamic nightlife offers entertainment alternatives all year long. ... more   less 

Additional Information about Sheraton Miramar Hotel & Convention Center

Address: Avenida Marina N 15, Vina del Mar 99999, Chile
Location: Chile > Valparaiso Region > Vina del Mar
Price Range: $203 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Miramar Hotel & Convention Center 4.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Sheraton Miramar Hotel And Convention Center
Sheraton Miramar Hotel Vina Del Mar
Sheraton Vina Del Mar
Vina Del Mar Sheraton
Hotel Style:
#1 Romantic Hotel in Vina del Mar
#1 Family Hotel in Vina del Mar
#1 Luxury Hotel in Vina del Mar
#1 Business Hotel in Vina del Mar
#2 On the Beach Hotel in Vina del Mar
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