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Sheraton Miramar Hotel & Convention Center

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Sheraton Miramar Hotel & Convention Center
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1,229 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Vina del Mar, Chile
Reviewed 2 days ago NEW

My expat friends told me that I had to visit the Sheraton's restaurant for Sunday breakfast, because it was similar to a North American breakfast---very uncommon in Chile. So to be clear, I am only reviewing the breakfast, and not the hotel, which looks very nice. The service was good, no issues. My problem was with the food. It was...

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Helpful?
Thank Kevin M
Rockford
Reviewed 1 week ago

My wife and I arrived on Christmas Day for a 3 day stay. The staff was very friendly and welcoming. The pool was beautiful and well maintained. You should not miss the breakfasts! The buffet, and especially the fresh fruit, was delicious! Make sure you try the fresh squeezed cherry juice. The hotel is an easy walk along the coast...

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Helpful?
Thank Carl K
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for visiting Sheraton Miramar. It is very important for us to know our guests experience. We are glad to know that you had a great time with us. We certainly hope to have another opportunity to see you again. Kind regards. Daniela Díaz M.

Cleveland, OH
Reviewed 2 weeks ago

We had several days at this hotel while on a tour of the area. The views of the ocean cannot be topped. The location is an easy and interesting walk to the center of Vina del Mar which itself is an interesting place to visit. The room was fine. Very clean. The staff were excellent. That said, there was a...

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Helpful?
Thank Grahamarb
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for taking the time to share your experience with us. Your feedback is very important and helps us to keep improving our services. We certainly hope to see you again. Kind regards Daniela Díaz Massicot

Australian Capital Territory, Australia
Reviewed 2 weeks ago via mobile

Fantastic staff, amazing views from every angle. Fabulous luxury room, superior food in the restaurant- we will be back- thank you to all the helpful staff (including the conceriege) unfortunately I've lost my piece of paper with names of staff! Best gym and fitness area in any hotel in the world with breathtaking views and the spa and pool are...

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Helpful?
Thank StudioQ
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your visit and for taking the time to share your experience with us. Your feedback is very important to keep improving our services. We will make our best effort to provide the best service in Viña del Mar everytime you come to visit us. We certainly hope to see you soon. Kind regards, Daniela Díaz...

London, United Kingdom
Reviewed 3 weeks ago

A lovely location with the pacific ocean waves pounding the rocks by the large and well kept pool, which has bar service. The hotel backs directly onto large granite formations and the sea, giving a splendid setting for cocktails and enjoying the sun on comfortable chairs and loungers. The staff are very attentive. Sometimes there is quality live music at...

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Helpful?
Thank AndreaSalgadoReyes
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your important feedback. We are very happy to know your experience in Sheraton Miramar. We hope you chose our hotel in your next visit to Viña del Mar Best regards Daniela Díaz Massicot

Buenos Aires, Argentina
Reviewed 3 weeks ago

Great luxurious hotel with spa, pools, spacious rooms overlooking the ocean, BUT: on Christmas Eve, many hotel guests couldn't enjoy a festive dinner in the restaurant and had to go to the hotel bar where only bar food was served (salads, sandwiches). As if Christmas arrived all of a sudden...poor planning!

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Helpful?
Thank Bubblechoc
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for sharing your experience with us. We are really sorry for not meeting your expectations. Your comments were transferred to our managers to evaluate the situation and take action to avoid this to happen again. We certainly hope to have another opportunity to show you how much we care for our guest. Kind regards. Daniela Díaz...

Reviewed 3 weeks ago

It is a top and luxurious hotel at viña del mar. It is in the middle among valparaiso, viña del mar and vineyards. I had a great moment with my family. Room service, waiters and all people that work at Sheraton Hotel are wonderful hosts.

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Helpful?
Thank Jorge A
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

We really appreciate your important feedback. We are very happy to know that you spent a nice time with us. We hope to see you back soon. Best regards Daniela Díaz Massicot

Roanoke, Virginia
Reviewed 3 weeks ago

Cannot recommend this hotel enough for the location, staff and amenities. Easy check-in and out (staff spoke wonderful English), the BEST bed in a hotel ever, clean rooms, fantastic views, great showers in short, almost perfect. Now the downside, the restaurant service is painfully slow. If you are in a hurry to eat, this is not the place. When the...

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Helpful?
Thank Richard T
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

On behalf of Sheraton Miramar's staff, we would like to thank you for choosing us. We are very happy to read that you spent a wonderful time with us. We certainly hope to see you back son. Best regards Daniela Díaz Massicot

Victoria, Canada
Reviewed December 11, 2016

Stayed here a couple of nights and thoroughly enjoyed the location and the views. All rooms have ocean views. The room was clean, the staff is fantastic. Breakfast was your typical hotel buffet. Wonderful stay.

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1Thank KitRaetsen
Management response:

Dear guest Thank you very much for your important opinion. We will keep working the best way we could to meet all our guests expectations. We hope to see you back very son Best regards

Santiago, Chile
Reviewed December 10, 2016 via mobile

Stayed for one night with my wife and one year old daughter. The attention of the staff was impeccable. The common areas impressive. The location is almost perfect for anyone, close to the center, with balconies overlooking the ocean. Rooms very spaceous. Gymnasium better equiped than most. The only reason I'm not giving the fifth star is the cleanliness and...

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Helpful?
1Thank EirikLorentsen
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for taking the time to share your experience with us. Your feedback is very important and helps us to keep improving our services. We certainly hope to see you again. Kind regards.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rising above the sea, the hotel features unique ocean views and the most beautiful setting to enjoy an unforgettable getaway. Vina del Mar is located a little over an hour from Santiago and its combination of stunning architecture, breathtaking coastline, vibrant culture, delicious cuisine and dynamic nightlife offers entertainment alternatives all year long. ... more   less 

Additional Information about Sheraton Miramar Hotel & Convention Center

Address: Avenida Marina N 15, Vina del Mar 99999, Chile
Location: Chile > Valparaiso Region > Vina del Mar
Price Range: $204 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Miramar Hotel & Convention Center 4.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Sheraton Miramar Hotel Vina Del Mar
Sheraton Miramar Hotel And Convention Center
Sheraton Vina Del Mar
Vina Del Mar Sheraton
Hotel Style:
#1 Business Hotel in Vina del Mar
#1 Luxury Hotel in Vina del Mar
#1 Romantic Hotel in Vina del Mar
#1 Family Hotel in Vina del Mar
#2 On the Beach Hotel in Vina del Mar
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Miramar Hotel & Convention Center staff and other travelers.
14 questions
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phoenix
Las Vegas, Nevada

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Questions? Get answers from Sheraton Miramar Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a corner ocean front room”
 of 5 bubbles 727carlk, 1 week ago | Read review
“Ask for a room with a balcony...totally worth it...”
 of 5 bubbles richardtK6862CK, 3 weeks ago | Read review
“All rooms face the ocean. For a sunset view it's better to go with the view of Valparaíso rather than the view of Viña.”
  • The view from bed.
  • Looks artificial.  It isn't.  That's the view from your elliptical.
 of 5 bubbles joelwakefield, Dec 7, 2016 | Read review
“get a ocean view AND get up early to get a picture of the sun as it shines on the city across the bay”
 of 5 bubbles smatthews8473, Oct 30, 2016 | Read review
“High floor”
  • View from room.
  • View
  • View from room with pool area downstairs.
 of 5 bubbles JeffreyMatthewCohen, Oct 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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