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Hilton Dubai Al Habtoor City

Traveler (3622)
Room & Suite (783)
Videos (1)

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About

#121 of 1,160 hotels in Dubai
Location
4.6
Cleanliness
4.4
Service
4.6
Value
4.5
Soaring 44 floors above the city, the Hilton Dubai Al Habtoor City offers an upscale oasis on the banks of the Dubai Water Canal, near Downtown Dubai and World Trade Center. The location off Sheikh Zayed Road, near Dubai Metro station, puts you just minutes from wherever you want to go. Enjoy an indulgent host of family-friendly amenities including complimentary WiFi, expansive spa with views of Burj Khalifa, 3 rooftop pools, Kids’ Club, or pay a visit to La Perle, Dubai's #1 show.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Nightclub / DJ
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Swimup bar
Poolside bar
Rooftop bar
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Head massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Additional bathroom
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
River View
Languages Spoken
English, Arabic, Filipino, Hindi
Hotel links
Special Offer:Hilton Honors Discount

Location

Sheikh Zayed Road Al Habtoor City, Dubai 124405 United Arab Emirates
Name/address in local language
Hilton Dubai Al Habtoor City
Traveler Insights
This summary was created by AI, based on 500 recent English reviews.
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The Hilton Dubai Al Habtoor City garners praise from many travelers for its quiet, serene atmosphere and variety of amenities, including a praised diverse breakfast and kosher food options. The hotel's location is appreciated for its convenience and proximity to main attractions. Many guests applaud the high level of cleanliness and the excellent service provided by the friendly, attentive staff. The hotel's rooms are described as spacious and comfortable with superb views, however, a few guests had issues with room service. While most reviewers find it offers good value, a few considered it pricey.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Affordable
Cleanliness
Immaculate
Service
Attentive
Amenities
Abundant
Location
Convenient
Travelers appreciate the hotel's location for its convenience, accessibility to main attractions, and beautiful views.
  • Maria H
    Maria H
    Aug 2023 3 contributions
    ...The location is perfect, a bit quieter than other hotel areas, with easy transport links to major attractions...
  • raytrace
    raytrace
    Jun 2023 1 contribution
    Location is in between Burj Khalifa and the dubai marina area so a taxi or a car are suggested...
  • Connector35253894252
    Connector35253894252
    May 2023 1 contribution
    ...The location of this particular hotel was perfect very closed to the visiting place...
  • Sabina M
    Sabina M
    Apr 2023 1 contribution
    Hilton hotel at the habtoor city is one of the finest, location is perfect (you are in the middle of the city.)...
  • Richard C
    Richard C
    Mar 2023 1 contribution
    ...The location on the canal is great and the beach was accessible by bike...
  • Rushabh81
    Rushabh81
    Mar 2023 1 contribution
    ...The hotel is situated at a very convenient location which is just 10 mins in Taxi from Dubai Mall and other attraction's...
  • Jamaica L
    Jamaica L
    Mar 2023 6 contributions
    ...Great hotel to stay at and very convenient location would recommend to anyone coming to Dubai...
  • RGB67
    RGB67
    Mar 2023 20 contributions
    ...The location is good and is close enough to get affordable taxis to the main attractions in Dubai...
  • Anirban Sarkar
    Anirban Sarkar
    Mar 2023 10 contributions
    ...Hotel location is great for a evening walk near canal, many options for wine and dine nearby...
  • joshua b
    joshua b
    Jan 2023
    ...Also great location, right in a busy place where you can get lots of food (restaurants and street food) or go shopping nearby...
  • sashasen
    sashasen
    Dec 2022 101 contributions
    ...The location was on the creek and the room had breathtaking views of the downtown and the Butj Khalifa (especially after dusk)...
  • Manuela
    Manuela
    Dec 2022 2 contributions
    We have booked the hotel as a hilton honors gold member because of the good reviews and convenient location...
  • Alharith Aloufi
    Alharith Aloufi
    Nov 2022 3 contributions
    ...The hotel has a great view of the bay and the location is very nice with a lot of Ubers nearby...
  • Socorro majirel
    Socorro majirel
    Nov 2022 4 contributions
    We had a great experience with my friend in this Hotel, the location is near to the metro and the view of the water canal is amazing especially in the night,many restaurants of your choice, the service in their In Room Dining is great especially from Janitha, she is kind and professional , thank you for your service...
  • dm2161
    dm2161
    Oct 2022 46 contributions
    ...The hotel is in an excellent location and our room had fantastic views, although it had a few decor issues, eg chipped furniture and cracked tiles...
  • Annette T
    Annette T
    Oct 2022 1 contribution
    ...Great location close to all visiting sites.. make sure you check out the free transport to certain sights...
  • Natasha K
    Natasha K
    Sep 2022 2 contributions
    ...Hailing taxis in this central location was very easy to go all around Dubai...
  • majed 4300
    majed 4300
    Sep 2022 2 contributions
    ...Every weekend we spend time in this hotel due to its best location, you can get the main streets easily...
  • Angela D
    Angela D
    May 2022 4 contributions
    ...We enjoyed the location which you could enjoy a walk along the Creek Walkway, and were roughly halfway between Old Dubai and Downtown Dubai, so easily accessible to go either way...
  • Manan Desai
    Manan Desai
    May 2022 30 contributions
    ...Let me explain why, Staff: 5/5 (extremely committed) Service: 5/5 (perfect) Breakfast: 5/5 (many items for Indian guests, even for Vegetarians) Location: 5/5 (in heart of city at Business Bay) Rooms: 5/5 (42 sq meter, super spacious and luxurious) View from Room: 4.5/5 (Canal view or City view and some with distant Burj Khalifa view) Activities within hotel: 6/5 (simply perfect, large pool, Jacuzzi, kids play area, lounge, bar etc) We sincerely loved staying here and can't wait to be back...
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Atmosphere
Welcoming
Travelers describe the hotel's atmosphere as welcoming, clean, and comfortable, with a touch of luxury and elegance. Many appreciate the superb views, spacious rooms, and stylish decor, alongside the friendly staff.
  • Ameena Alvarado
    Ameena Alvarado
    Sep 2023 8 contributions
    ...They made my husband 's birthday memorable, During our dinner the staff made an effort to celebrate my husband's birthday they brought cake and the staff sing a happy birthday song...
  • Mohamed M
    Mohamed M
    Aug 2023 4 contributions
    ...His ability to create a welcoming and enjoyable atmosphere truly enhanced my experience at the hotel... Her attention to detail and dedication to ensuring a clean and comfortable environment truly stood out... My room was always meticulously cleaned and tidied, creating a welcoming atmosphere after a long day... His ability to create a welcoming and enjoyable atmosphere truly enhanced my experience at the hotel...
  • Passport30060592501
    Passport30060592501
    Aug 2023 4 contributions
    Actually this is my first visit to Dubai and it's a very enjoyable outing, the environment is cool, the building and the rooms are accessible for persons with disability...
  • Amanda S
    Amanda S
    Aug 2023 1 contribution
    ...We had complementary tickets to see the La Perle , what a fantastic show well worth the money if you have to pay so definitely go and see, children welcome...
  • Louisa C
    Louisa C
    Apr 2023 9 contributions
    ...The Perle show is situated within the 3 hotels grounds (Hilton, Habtoor Palace and V hotel) and we received complimentary tickets through Emirates holidays so we went to that...
  • destroyar2023
    destroyar2023
    Mar 2023 1 contribution
    ...Loud music from nightclub meant sleep was disturbed 4...
  • Emmerich B
    Emmerich B
    Feb 2023 1 contribution
    ...The atmosphere is quiet and understated, in a city where everything is about showing off or loud noise it it important to take some time with friends or family and enjoy what you have and not what you want to acquire...
  • Abdulaziz b
    Abdulaziz b
    Feb 2023 5 contributions
    ...The hotel is eye catching and is located in a great area with relatively short distances from major city landmarks...
  • Olga B
    Olga B
    Jan 2023
    ...I want to point out, that all the staff is very helpful and polite, that creates an atmosphere perfect for a great vacation...
  • sashasen
    sashasen
    Dec 2022 101 contributions
    ...The rooms were spacious and tastefully designed and so were the washroom with a lively bathtub, separate enclosures for the shower area and the commode...
  • JlmMommy
    JlmMommy
    Dec 2022 2 contributions
    ...It was the perfect choice -- elegant lobby and rooms, close to many attractions, and totally worth it for kosher travelers as there is a lovely kosher breakfast buffet including hot dishes as well as salads, breads, pastries, etc...
  • Kenneth
    Kenneth
    Dec 2022 1 contribution
    ...Great ambience and they were able to handle our request well and fast, especially Ashish who was serving our family PS: They have free wifi...
  • Audrey M
    Audrey M
    Dec 2022 30 contributions
    ...But ambiance was however not very good at the restaurant a bit cold as there were barely any people there only waiters...
  • Faraz
    Faraz
    Nov 2022 1 contribution
    ...She along with the night duty manager named Haitham went the extra mile to switch my room to the king bed and top it off with a great view as well...
  • Shelley560
    Shelley560
    Oct 2022 24 contributions
    ...They also provided me with flowers and a bithday cake nothing was too much trouble...
  • dm2161
    dm2161
    Oct 2022 46 contributions
    ...The hotel is in an excellent location and our room had fantastic views, although it had a few decor issues, eg chipped furniture and cracked tiles...
  • marcel B
    marcel B
    Oct 2022 2 contributions
    ...He also liked my music and gave helpful tips for a night out...
  • Joy0215
    Joy0215
    Oct 2022 8 contributions
    ...Details like this are what make a difference in the hospitality industry and I hope to come back to this hotel on my next trip to Dubai...
  • Nora A
    Nora A
    Sep 2022 68 contributions
    ...Rakibul, dulshani, zaid always do a fabulous job , and Shrivel is always attentive to guests...
  • Angela D
    Angela D
    May 2022 4 contributions
    ...We were checked into our lovely hotel by a wonderful gentleman by the name of Rap... The friendly atmosphere continued throughout our weeks stay from the restaurant staff, concierge, executive lounge, cleaning and pool staff...
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Rooms
Spacious
Guests appreciate the spacious, comfortable and clean rooms with good views. Some faced issues with room service and availability.
  • Tomer B
    Tomer B
    Sep 2023 1 contribution
    Filthy rooms Unorganized reception and customer service Travel service gave misleading information that made me lose a whole day and spend money My room had no wifi so the entire cellular pack ended in 1 day...
  • Akil P
    Akil P
    Aug 2023 1 contribution
    ...Rooms are extremely cosy and comfortable. Great views can be viewed from the rooms staff at reception were very kind and friendly...
  • Mohamed M
    Mohamed M
    Aug 2023 4 contributions
    ...Her attention to detail and dedication to ensuring a clean and comfortable environment truly stood out. Every time I returned to my room, it was impeccably organized and spotless... My room was always meticulously cleaned and tidied, creating a welcoming atmosphere after a long day...
  • Piera B
    Piera B
    Jun 2023 1 contribution
    ...This hotel was also the key hotel for the World Wheelchair Championship, so I'm guessing a full house, with multiple handicapped people from around the world...
  • Omar N
    Omar N
    May 2023 1 contribution
    ...Rooms had good soundproofing so there were no noise complaints...
  • Hend H
    Hend H
    Apr 2023 1 contribution
    It was a fun stay there clean room and good service specially Shady was very helpful... My room got cleaned on a daily basis and water was always renewed along with coffee pods and other necessities...
  • Louisa C
    Louisa C
    Apr 2023 9 contributions
    ...It was perfectly situated for everything we wanted to do and see and we had paid for an upgrade to city view rooms which was well worth it... Our teenage boys (16 and 14) were unfortunately on a different floor to us in their twin room as there wasn't a king room and twin next to each other with the view... The rooms were spacious and extremely well equipped with bottled water, tea and coffee restocked every day... We stayed half board and the breakfast was amazing...
  • Abdulaziz b
    Abdulaziz b
    Feb 2023 5 contributions
    ...She was very generous and was able to get us a nicely located room facing the city which had a great view... Of note, we faced a few adversaries initially on our arrival to the hotel room and we immediately informed the concierge who were prompt and helpful overall...
  • Gast-September2018
    Gast-September2018
    Jan 2023 1 contribution
    ...During 9-10:30 o'clock the brakfast room is full and crowded! The rooms were clean and Ashfazali from the housekeeping was very nice and polite...
  • Maya T
    Maya T
    Jan 2023 1 contribution
    ...They accommodated our timing when requested, organized the room swiftly and provided us with extra water bottles, towels and robes. Additionally, an extra bed was added in the room free of charge... Room was spacious and the staff was accommodating...
  • Manuela
    Manuela
    Dec 2022 2 contributions
    ...2 adults and 2 teen daughters, king one bedroom suite. On arrival around 4:00am we only found 3 beds despite being 4 guests and were told they do not have any extra beds left and cannot provide another one... After returning to the front desk and speaking to the manager on duty, a miracle happened and another bed was found… what a stressful arrival... After discussing with manager on duty at front desk to find a solution for this when hotel is heavily booked, he made notes and promised to get back to us... We are still waiting for that… and finally used Starbucks hospitality instead of Hilton‘s mismanagement… No minibar in room... This hotel has a lack of customer service, management seems totally overstrained and cannot cope with high seasonal bookings during festive season...
  • sashasen
    sashasen
    Dec 2022 101 contributions
    ...The rooms were spacious and tastefully designed and so were the washroom with a lively bathtub, separate enclosures for the shower area and the commode...
  • JlmMommy
    JlmMommy
    Dec 2022 2 contributions
    We stayed here with our family over the Chanukah holiday, chose the hotel because it offers a kosher breakfast and even has a synagogue. It was the perfect choice -- elegant lobby and rooms, close to many attractions, and totally worth it for kosher travelers as there is a lovely kosher breakfast buffet including hot dishes as well as salads, breads, pastries, etc...
  • Audrey M
    Audrey M
    Dec 2022 30 contributions
    I stayed at Hilton last December... The rooms were okayish a bit old because a few things weren’t functional; remote for TV wasn’t working, a smell of cigarette in the room, the clock wasn’t working...
  • Guide59709358405
    Guide59709358405
    Nov 2022
    ...Room was serviced between 5:30-6:30pm, when I was usually in the room, breakfast staff was too keen to clear your table with people queuing outside to get in...
  • Mr Nigel
    Mr Nigel
    Oct 2022 4 contributions
    ...This hotel has a selection of rooms and suites to suite everyone's requirements, all three hotel pools are available for use and would also recommend a trip to La Perle which is just next door 8n the V Hotel...
  • Lidor
    Lidor
    Oct 2022 1 contribution
    ...The room is very big and has a feeling of a suite, very big shower and it includes a bath, the high floors have great view...
  • Angela D
    Angela D
    May 2022 4 contributions
    ...We were checked into our lovely hotel by a wonderful gentleman by the name of Rap... We had a beautiful room overlooking the Creek and also the Burj Khalifa and we enjoyed our stay so much, we will be returning in April for 10 nights and so cannot wait...
  • dmerkle
    dmerkle
    Mar 2022 3 contributions
    ...I however wanted to commend the work of Kiran and the whole in-room dining team on their attention detail, kindness and work-ethic...
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Value
Affordable
Most travelers found the hotel to offer good value for money, with some calling it affordable and cost-effective. A few however, found it expensive.
  • Viviana L
    Viviana L
    Aug 2023 2 contributions
    ...Everything parve, same thing every day, not as various as we expected... For the room service: we didn’t order from the restaurant because we found it expensive, so can not tell about the food...
  • Piera B
    Piera B
    Jun 2023 1 contribution
    ...As I had no luggage the concierge directed me to a store, where I didn't have to spend an arm or leg to find some clothing to get me through until luggage arrived (luggage never did)... Whilst it had a plethora of things to eat, I thought the price was over the top...$40US plus, needless to say, I only ate there on the first morning...
  • Scenic30770399046
    Scenic30770399046
    Jun 2023 2 contributions
    ...The best value for your bucks in Dubai, pay it a visit and you wouldn’t be disappointed...
  • Jun 2023 3 contributions
    Such a lovely Hotel close to everything and eat to hope on to a taxi outside the hotel for a reasonable price...
  • sk b
    sk b
    May 2023 1 contribution
    ...I stay in this hotel at 812 room for 3 days...
  • T0niCh
    T0niCh
    Apr 2023 56 contributions
    ...The main problem is breakfast in which you have to wait in line to get in, a hard time finding a table and then wait for more than 20 minutes in line for an omelet... Prices for coffee in the loby is outrageous 35 dirham!!!...
  • Louisa C
    Louisa C
    Apr 2023 9 contributions
    ...It was perfectly situated for everything we wanted to do and see and we had paid for an upgrade to city view rooms which was well worth it... We stayed half board and the breakfast was amazing... It was good and worth paying for tickets if time allows...
  • keeyaus003
    keeyaus003
    Apr 2023 1 contribution
    Best price for standard room, all amenities could be accessed...
  • Navigate38934895803
    Navigate38934895803
    Apr 2023 1 contribution
    The Hotel pool was perfect waiters superb...
  • Davies_Family_1
    Davies_Family_1
    Feb 2023 52 contributions
    ...Used one hotel taxi but mostly local and Uber as they were a third cheaper and we had to use a lot of them in our itinerary...
  • Mooche S
    Mooche S
    Dec 2022 1 contribution
    ...Yogest (I hope I spelled his name correctly)saved me money by suggesting taking a cab to AbuDhabi vs other modes of transportation...
  • Audrey M
    Audrey M
    Dec 2022 30 contributions
    ...We tried the buffet restaurant, however it wasn’t really that tasty but its ok we managed to have a good diner facing the canal...
  • Amit K
    Amit K
    Dec 2022 1 contribution
    ...Very good stuff and big room...
  • Mufaddal
    Mufaddal
    Nov 2022 2 contributions
    ...The worst I’ve seen in Dubai... I actually skipped the breakfast because it was too much of a hassle it wasn’t worth it...
  • Ezequiel D
    Ezequiel D
    Nov 2022 3 contributions
    ...Big room and ultra confort bed and pillow...
  • Mohammad H
    Mohammad H
    Oct 2022 10 contributions
    ...Uber is expensive Taxi is cheaper ( I booked using Careem or by stoping a taxi ) Enjoy your staying:)...
  • Shelley560
    Shelley560
    Oct 2022 24 contributions
    ...the pool was nice and warm and the changing rooms very clean The executive lounge at night was very good with nice canape's and attentive staff This hotel is very good value for money and you can use the beach at he Autograph Now the negatives the room does not have a shaving mirror in the bathroom and no real place to be able as a woman to dry your hair...
  • Khalid R
    Khalid R
    Oct 2022 29 contributions
    ...Fairly priced, and five star service...
  • antmeister
    antmeister
    Oct 2022 110 contributions
    ...Definitely stay here again due to its value for money location and excellent staff...
  • Nadežda Mäki
    Nadežda Mäki
    Sep 2022 126 contributions
    ...Laundry cost is calculated for each item so it is quite expensive...
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Cleanliness
Immaculate
The hotel's cleanliness is highly praised by guests, who frequently mention the spotless rooms, well-maintained amenities, and excellent housekeeping service.
  • Mohamed M
    Mohamed M
    Aug 2023 4 contributions
    ...Her attention to detail and dedication to ensuring a clean and comfortable environment truly stood out. Every time I returned to my room, it was impeccably organized and spotless... Roderick (Housekeeping): I am truly impressed by Roderick's exceptional work within the housekeeping team... My room was always meticulously cleaned and tidied, creating a welcoming atmosphere after a long day...
  • GrandTour16664351660
    GrandTour16664351660
    Aug 2023 1 contribution
    MD.MUCHA did a really good job keeping our rooms clean and hygienic, Also was there to tend to all our needs, he had a very pleading and friendly behaviour and always served our need with a big and innocent smile...
  • Qaz S
    Qaz S
    Aug 2023 1 contribution
    ...The housekeeping is excellent especially Kalpa what a lovely man he is taking bestest care of all the customers...
  • Rumaysah E
    Rumaysah E
    Jul 2023 7 contributions
    ...We love how clean it is and the breakfast is always fantastic... I didn’t get everyone’s names but a special thanks to the breakfast staff, to housekeeping on 22nd floor and all the reception staff, appreciate all the help...
  • Hend H
    Hend H
    Apr 2023 1 contribution
    It was a fun stay there clean room and good service specially Shady was very helpful... My room got cleaned on a daily basis and water was always renewed along with coffee pods and other necessities...
  • Louisa C
    Louisa C
    Apr 2023 9 contributions
    ...The rooms were spacious and extremely well equipped with bottled water, tea and coffee restocked every day...
  • qusai h
    qusai h
    Apr 2023 3 contributions
    ...Heptilar and Maria Cruz were onsite for event and they took good care of our event...
  • Thomas R
    Thomas R
    Apr 2023 1 contribution
    ...For this time thank you very much to all the employees - especially Sufun’s excellent housekeeping - of the Al Habtoor City Hotel and all the other places of the Al Habtoor group for unforgettable time...
  • dorinacalin
    dorinacalin
    Apr 2023 7 contributions
    ...Thank you to the cleaners who cleaned our room on floor 16...
  • Ash
    Ash
    Mar 2023 92 contributions
    ...It's gone from good to excellent within the last year since I've visited... The rooms are in outstanding conditions, a big improvement to both care and quality as opposed to previous years... The management has upped that area for sure... Particular credit for the constant checking from housekeeping including James Ejeke (Housekeeping assist... Manager) and Suraj (and others) who did an excellent job in daily cleaning...
  • J&J Guthrie
    J&J Guthrie
    Jan 2023 9 contributions
    ...Stayed at the Hilton Dubai Al Habtoor City the last week in January, Very clean and comfortable room with all the amenities. My wife particularly enjoyed the huge bath which filled very quickly and I had a rain shower so all happy... There was water, coffee/tea and a kettle in the room and everything worked fine... The cleanliness and quality of the hotel, the huge variety of food in the buffet and the friendliness and efficiency of the staff all added up to a wonderful experience for us both...
  • Thelma E
    Thelma E
    Dec 2022 3 contributions
    Great location and very clean hotel. Zaid and Lal Babu from housekeeping were so helpful and the room was always impecable and smelling amazing...
  • Ada H
    Ada H
    Dec 2022 14 contributions
    ...For the rooms i must say they are very spacious and clean... The housekeeping team ( madhusan, supun and ajah) are really kind and they did a very good job with cleaning the room...
  • G v Aravind R
    G v Aravind R
    Dec 2022 1 contribution
    ...Overall a nice stay Buffet spread is amazing and very tasty The cleaning staffs are doing an amazing job in making the rooms clean and doing their jobs very fast .!...
  • L0928
    L0928
    Nov 2022 23 contributions
    ...The room was carefully cleaned daily by both Arshad and Uma who made sure all my needs were addressed...
  • Nev
    Nev
    Nov 2022 2 contributions
    ...Good housekeeping, special mention to Abdulla who always cleaned my room really well and was extra attentive to my needs during my stay, much appreciated...
  • Ahmed
    Ahmed
    Oct 2022 18 contributions
    ...I want to especially thank from housekeeping Prashant, Bishal and Komang. Since I spend most of my time in my room working from here - I am thankful at how you are able to enter and make the room perfectly clean, tidy, organized and in a shape that makes me comfortable to be here -- all while I am still in meetings...
  • Ivy M
    Ivy M
    Oct 2022 1 contribution
    ...Housekeeping team was very approachable helpfull...
  • Mariusz
    Mariusz
    Sep 2022 91 contributions
    ...Very clean, spacious and we were welcome with cake, macaroons and fresh fruits platter... The room was cleaned everyday and it was done very well... Folded new towels, all surface cleaned and carpet was hoovered everytime... Moving to facilities - pool was kept nice and clean, as the hotel is more like bussiness hotel, wasn't too crowded... Special thank you for: Concierge team: Nay, Haider, Katrina, Aaron and Joseph House keeping team: Abdulla all maman, Zaid and Kiran...
  • Rut Rachel I
    Rut Rachel I
    Aug 2022 3 contributions
    It's excellent hotel, to stay with family, room cleaning is excellent , lagage assist is perfect , operator assist in high level , when do you need something they bring in a few time to your room what you need with heat please...
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Service
Attentive
Guests unanimously praised the hotel's service, highlighting the staff's attentiveness, friendliness, and professionalism in ensuring an excellent stay.
  • ale r
    ale r
    Jan 2023
    The stay was great especially buffet breakfast where we were greeted with a warm smile and always remembering what juices and coffees we had... Hope to come back and be served by him...
  • Mooche S
    Mooche S
    Dec 2022 1 contribution
    ...Yogest (I hope I spelled his name correctly)saved me money by suggesting taking a cab to AbuDhabi vs other modes of transportation...
  • Ridzal S
    Ridzal S
    Dec 2022 3 contributions
    ...I would like to thank the wait staff at breakfast who looked after me every morning especially Gurpreet who always provided service with a smile and was very professional. I would like to commend his colleagues Iqtiar, Ali, Irsyad, Suayed and Lalan for their attention to their guests... I would recommend a stay here and especially not to Miss your breakfast...
  • Manuela
    Manuela
    Dec 2022 2 contributions
    ...After returning to the front desk and speaking to the manager on duty, a miracle happened and another bed was found… what a stressful arrival... After discussing with manager on duty at front desk to find a solution for this when hotel is heavily booked, he made notes and promised to get back to us... This hotel has a lack of customer service, management seems totally overstrained and cannot cope with high seasonal bookings during festive season...
  • Guide59709358405
    Guide59709358405
    Nov 2022
    It felt the hotel was a bit understaffed. Room was serviced between 5:30-6:30pm, when I was usually in the room, breakfast staff was too keen to clear your table with people queuing outside to get in... Long wait times at the reception...
  • Joy0215
    Joy0215
    Oct 2022 8 contributions
    I would like to thank the hotel and all the in-room dining team, specially Indika for the beautiful and personalized surprise that was arranged for my sister's birthday. The team was very sweet, quick and efficient in planning a surprise gift with a beautiful framed picture signed by all the in-room dining team... Details like this are what make a difference in the hospitality industry and I hope to come back to this hotel on my next trip to Dubai... Thank you for making this a very special day and surprise ;) we are really grateful and happy to have chose your hotel to celebrate my sister's birthday...
  • Khier Cedrick E
    Khier Cedrick E
    Oct 2022 1 contribution
    The crew was acommodating, overall was a pleasant stay. There was a slight problem with air quality, we smelled smoke from the ac duct but the crew immediately took care of the issue...
  • Shelley560
    Shelley560
    Oct 2022 24 contributions
    ...First of all a big thankyou to all the staff at the hotel -Joyce Sandeep Ahmez Mohamed Zid Jefry and anyone else who I may have forgotten There were a few issues in our Executive room when we arrived but the staff went out of their way to resolve the matters quickly. They also provided me with flowers and a bithday cake nothing was too much trouble... The management provided me with a mirror and an extention lead but this is something the owners need to address , As the bath is free standing we had to drape our washing and swim wear over the bath - not ideal The food in the Market was average and breakfast was crowded with buisness men walking around eating as they gathered food and on the only two occasions I wanted to eat at night found at 8 30 there was nothing really available... We travel to Dubai twice a year and will continue to do so...
  • Nicholas D
    Nicholas D
    Oct 2022 3 contributions
    ...I had extraordinary experience at the the Hilton in Al Habtoor City Dubai. From the onset, I can tell the staff had pride in the service they provided... Our bags did not arrive with our inbound plane and the staff routinely called the baggage services at the airport and organized my bag delivery all the way to my room with little to no effort on my part... I received excellent service at all three venues during my stay, but routinely received exquisite from Mr. Haider Suraj in the executive lounge and The Café...
  • Eurofuntrips
    Eurofuntrips
    Oct 2022 24 contributions
    ...As a diamond Hilton member, they acknowledged me with every interaction. From the moment of check in and every moment during my stay the professionalism of the staff was evident... Part of my benefits was an upgrade to a beautiful suite and a special gift dessert to celebrate our special event... The selection is plenty and the service amazing... The complimentary executive lounge, which included small bites and a happy hour was superb, again service and selection amazing... The pool and gym very well kept... Taxis are easily accesible and they can take you to all major attractions... Thank you Hilton Dubai Al Habtoor city for making room 3126 feel like a far away home and a magical escape …thanks for making our 20th anniversary a memorable one...
  • אילנית מ
    אילנית מ
    Oct 2022 3 contributions
    ...The staff is very helpful in the reception Shaihah and vinston helped us a lot and Sajid the concierge also helped us a ton in ordering tickets to even ordering food online. The sheff at the market was also amazing helped us to find vegan options at dinner and even prepered food specially for us... The only critisizm for me is that the vegan option were limited especciallly at room service... They even upgraded our room and gave us cake for our honey moon...
  • Janine F
    Janine F
    Oct 2022
    hotel rooms are very nice, breakfast has a lot of options and staff is very friendly. i like to compliment Katrina who is the concierge is very helpful and knowledgable in assisting excursions and the map... Joseph Mukisa, likewise, was our bellboy for our bag was also very helpful...
  • SAM I AM
    SAM I AM
    Sep 2022 2 contributions
    Terrific experience at the Hilton in Dubai Al Habtoor City!... It was kept up beautifully but Abdulla, who always made sure it was sparkling clean and neat just as when we first saw it... The buffet at The Market has everything you can think of and more, with one of our favorite parts being the coffee station, where the baristas will make you any kind of coffee you can think of... A special shout-out to our attendants Gurpreet and Manya who made sure we were well taken care of, took pride in their work, and were incredibly generous of spirit; and to Cheigaryin who prepared the most flavorful food daily... Everywhere you go in this hotel you are bound to find the hardest working staff, including Hana and Mousta at the front desk who made sure we had everything we needed and that our stay was perfect; and Andre, our bellhop, who was super friendly and went the extra mile for us... And we need to single out our driver, Abdul Majid... He picked us up from the airport and took us back, drove us to different places in style, and also gave us an INCREDIBLE tour of Dubai, describing everything we were seeing, stopping at all the great spots for us to take in the different attractions, and even offering to take photos of us wherever we went...
  • Widad S
    Widad S
    Sep 2022 1 contribution
    I stay regularly to this hotel for business purpose and the employees are very attentive to us... The waiters are here to make this moment very pleasant especially a waiter named Lal who is very very helpful... I recommand this hotel if you come to Dubai...
  • Natasha K
    Natasha K
    Sep 2022 2 contributions
    My family and I stayed in this Hilton while we were touring Dubai and visiting family. The reception and concierge were so nice for our entire stay... Hailing taxis in this central location was very easy to go all around Dubai... I would like to give a special shout-out to Yogesh for his hospitality during our stay...
  • Nora A
    Nora A
    Sep 2022 68 contributions
    ...We continued to stay here due to the hospitality and services offered. A warm thank you this time to concierge staff for always assisting us and bellboys for being prompt and polite... Breakfast : the market offers various stations and chefs the staff at all the stations are very accommodating especially the Chinese section... Service from the breakfast staff is always attentive and they remember which drinks you would like ... Thankyou Iqitar, Ronu and recently Aneta!... Kids club: Staff has recently changed and I feel they are more interactive with the children , in particular Janet ... Pool staff are very friendly, Thank you Sainath and team... In room dining was fabulous especially during Ramadan , thank you Shashank... Room and Housekeeping : lovely canal and Burj Khalifa views ... Rakibul, dulshani, zaid always do a fabulous job , and Shrivel is always attentive to guests... Regardless the staff are what makes it , Jeffrey has a great team , Matloob makes a great coffee, Myleene and Hazel and very friendly, Ram is very attentive and well spoken... Shuttle services to beach and mall is a bonus...
  • Mariusz
    Mariusz
    Sep 2022 91 contributions
    ...From very first steps it everythings was excellent or at least very good. Reception and check-in was easy and quick... A lot of staff in lobby to help you with everything all the time... Very clean, spacious and we were welcome with cake, macaroons and fresh fruits platter... As we request high floor with Burj Khalifa view, it was no problem to get it and it was amazing... The room was cleaned everyday and it was done very well... Folded new towels, all surface cleaned and carpet was hoovered everytime... If you like going to Dubai Mall or Jumeirah Beach you have a free shuttle bus from the hotel and pick up from locations... Overall we were very happy about hotel, staff, food and location... Everybody was very helpuf and always go this extra mile... Special thank you for: Concierge team: Nay, Haider, Katrina, Aaron and Joseph House keeping team: Abdulla all maman, Zaid and Kiran... We definetly reccomend this hotel for couples, bussines trips and singles...
  • Rob W
    Rob W
    Sep 2022 5 contributions
    ...Excellent service in the Club Lounge from George & Ram and the rest of the Lounge crew. We were looked after from start to finish and totally spoilt... Ram was an added bonus to the team as we had not met him before, however he more than proved his worth to the team and his service and attention to detail was second to none... These young men are so eager to please that that make the whole experience pleasurable... If you are staying at this hotel, look them up in the Club Lounge, they will not disappoint and will always go the extra mile to accommodate you no matter what your requirements... These two guys as well as the rest of the team make a visit to this hotel worth while...
  • Zoe
    Zoe
    Sep 2022 2 contributions
    I stayed at this hotel with my family and had a wonderful time. The hotel was beautiful and clean as well as this the service from Annet, Malick, Chef Abudalla and Chinna in The Market Restaurant was amazing... Also every morning in the restaurant we were greeted wonderfully by Gurpreet who was very accommodating and friendly... Ismoil was also very helpful and provided wonderful service... All the staff at the hotel were amazing but a very special thanks to all mentioned above!...
  • dmerkle
    dmerkle
    Mar 2022 3 contributions
    I always have an enjoyable stay at the Hilton Al Habtoor City, when I am in Dubai for work. I however wanted to commend the work of Kiran and the whole in-room dining team on their attention detail, kindness and work-ethic... They go above and beyond and make my stays much more enjoyable than it would otherwise have been... This particular stay was most exceptional because they always remember my name and what I do, but they welcomed me with a wonderful fruit basket and were very kind and courteous throughout... I would like to commend the whole team: Kiran, Akash, Toni, Shobina, and Meherose...
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Amenities
Abundant
Guests have praised the Hilton Dubai Al Habtoor City for its variety of amenities, including a diverse breakfast offering, spacious rooms with great views, and friendly, attentive staff. Some guests also appreciated the kosher food options.
  • Stephen C
    Stephen C
    Feb 2023 1 contribution
    ...Concierge team is tops from hailing taxis and organizing cars to getting a replacement TV remote device to our rooms within minutes...
  • ale r
    ale r
    Jan 2023
    The stay was great especially buffet breakfast where we were greeted with a warm smile and always remembering what juices and coffees we had... Hope to come back and be served by him...
  • Ridzal S
    Ridzal S
    Dec 2022 3 contributions
    ...The hotel had great options in terms of restaurants and swimming pools. The daily breakfast had so many choices that I skipped lunch almost daily as the spread was delicious... I would like to thank the wait staff at breakfast who looked after me every morning especially Gurpreet who always provided service with a smile and was very professional... I would recommend a stay here and especially not to Miss your breakfast...
  • sashasen
    sashasen
    Dec 2022 101 contributions
    ...The location was on the creek and the room had breathtaking views of the downtown and the Butj Khalifa (especially after dusk). The rooms were spacious and tastefully designed and so were the washroom with a lively bathtub, separate enclosures for the shower area and the commode... The toileteries by Evelyn and Crabtree were lovely... The breakfast spread was pretty lavish though a bit congested (the hotel itself was too crowded for the festive season)... The reception, conceirge and other desks were more or less efficient... Overall a pretty good experience!...
  • JlmMommy
    JlmMommy
    Dec 2022 2 contributions
    We stayed here with our family over the Chanukah holiday, chose the hotel because it offers a kosher breakfast and even has a synagogue. It was the perfect choice -- elegant lobby and rooms, close to many attractions, and totally worth it for kosher travelers as there is a lovely kosher breakfast buffet including hot dishes as well as salads, breads, pastries, etc... (and room service option) for an additional fee , right next to the room used as a synagogue which is were we lit our menorahs... The staff at the breakfast area could not have been nicer or more helpful even packaging up a meal for my elderly mother when she was not feeling well enough to come down one morning of our stay... Special thanks to Deepak, Ana's, Harish, Aman, and Asief for their excellent service...
  • Guide59709358405
    Guide59709358405
    Nov 2022
    ...Room was serviced between 5:30-6:30pm, when I was usually in the room, breakfast staff was too keen to clear your table with people queuing outside to get in...
  • Omi Narayan
    Omi Narayan
    Nov 2022 8 contributions
    ...You can not only use the swimming pools / kids area but also have variety of options for food. Plenty of eateries around the area too and good walk around Dubai canal...
  • Shelley560
    Shelley560
    Oct 2022 24 contributions
    ...They also provided me with flowers and a bithday cake nothing was too much trouble. The bed was a little hard however The pool area was good comfortable and plenty of seating... the pool was nice and warm and the changing rooms very clean The executive lounge at night was very good with nice canape's and attentive staff This hotel is very good value for money and you can use the beach at he Autograph Now the negatives the room does not have a shaving mirror in the bathroom and no real place to be able as a woman to dry your hair... The management provided me with a mirror and an extention lead but this is something the owners need to address , As the bath is free standing we had to drape our washing and swim wear over the bath - not ideal The food in the Market was average and breakfast was crowded with buisness men walking around eating as they gathered food and on the only two occasions I wanted to eat at night found at 8 30 there was nothing really available...
  • Eurofuntrips
    Eurofuntrips
    Oct 2022 24 contributions
    ...As a diamond Hilton member, they acknowledged me with every interaction... Part of my benefits was an upgrade to a beautiful suite and a special gift dessert to celebrate our special event... The selection is plenty and the service amazing... The complimentary executive lounge, which included small bites and a happy hour was superb, again service and selection amazing... The pool and gym very well kept... Taxis are easily accesible and they can take you to all major attractions... There is a supermarket around the corner to get quick snacks... Thank you Hilton Dubai Al Habtoor city for making room 3126 feel like a far away home and a magical escape …thanks for making our 20th anniversary a memorable one...
  • אילנית מ
    אילנית מ
    Oct 2022 3 contributions
    ...The staff is very helpful in the reception Shaihah and vinston helped us a lot and Sajid the concierge also helped us a ton in ordering tickets to even ordering food online. The sheff at the market was also amazing helped us to find vegan options at dinner and even prepered food specially for us... They even upgraded our room and gave us cake for our honey moon...
  • Asher Tapiro
    Asher Tapiro
    Oct 2022 17 contributions
    ...The dining room is on the 5th floor and overlooks the "Canal River" and the "Infinity Bridge". Sitting here and eating feels like you are on top of the world...
  • Kareem E
    Kareem E
    Oct 2022 1 contribution
    Very clean spacious room equipped with everything. The front desk receptionist "Shaimah" was very friendly and helpful in checking us in and selecting the rooms... The breakfast buffet was nice in quality and quantity but may be missing a little on varaity of items...
  • antmeister
    antmeister
    Oct 2022 110 contributions
    ...We arrived late on Friday night to a very busy reception check in took some time but it was the weekend, we got upgraded to a Khalifa/canal view on a high floor which was an amazing view. We had access to the executive lounge which was in fact very good and staff there were excellent, evening canapés were excellent and they kept refreshing them... Pool was excellent also but the Sun only appeared at 11 o’clock due to the high buildings around the hotel all three pools were all joined on the same level which took in the V hotel and Habtoor palace plenty of sunbeds so no problem there... We received a free show tickets to see La Perle which was a nice gesture... An easy place to stay close to everything and managed to do a Horse Stable visit which are situated behind the hotel a short walk away... Definitely stay here again due to its value for money location and excellent staff...
  • SAM I AM
    SAM I AM
    Sep 2022 2 contributions
    Terrific experience at the Hilton in Dubai Al Habtoor City! Our room was gorgeous and spacious with a great view, and it amazed us every time we walked in... The buffet at The Market has everything you can think of and more, with one of our favorite parts being the coffee station, where the baristas will make you any kind of coffee you can think of... A special shout-out to our attendants Gurpreet and Manya who made sure we were well taken care of, took pride in their work, and were incredibly generous of spirit; and to Cheigaryin who prepared the most flavorful food daily... Everywhere you go in this hotel you are bound to find the hardest working staff, including Hana and Mousta at the front desk who made sure we had everything we needed and that our stay was perfect; and Andre, our bellhop, who was super friendly and went the extra mile for us... He picked us up from the airport and took us back, drove us to different places in style, and also gave us an INCREDIBLE tour of Dubai, describing everything we were seeing, stopping at all the great spots for us to take in the different attractions, and even offering to take photos of us wherever we went... There are so many things we didn't even have time to try, given our excursions, but we look forward to coming back - for the amenities, yes, but also for the people...
  • Shalva S
    Shalva S
    Sep 2022 1 contribution
    ...Had a great kosher breakfast at the Hilton Dubai. Deepak, Aman, Ana's and Asief were gracious and helpful... The food was plentiful and delicious So convenient to be able to have a fresh kosher breakfast in Dubai...
  • Widad S
    Widad S
    Sep 2022 1 contribution
    ...I stay regularly to this hotel for business purpose and the employees are very attentive to us. The buffet is incredible with lots of choice and top quality... The waiters are here to make this moment very pleasant especially a waiter named Lal who is very very helpful... The rooms are very spacious with an incredible view... I recommand this hotel if you come to Dubai...
  • Natasha K
    Natasha K
    Sep 2022 2 contributions
    My family and I stayed in this Hilton while we were touring Dubai and visiting family. The reception and concierge were so nice for our entire stay... Hailing taxis in this central location was very easy to go all around Dubai... I would like to give a special shout-out to Yogesh for his hospitality during our stay...
  • Nora A
    Nora A
    Sep 2022 68 contributions
    ...We continued to stay here due to the hospitality and services offered. A warm thank you this time to concierge staff for always assisting us and bellboys for being prompt and polite... Breakfast : the market offers various stations and chefs the staff at all the stations are very accommodating especially the Chinese section... Service from the breakfast staff is always attentive and they remember which drinks you would like ... The pool areas: lovely cabanas and plenty of space ... Pool staff are very friendly, Thank you Sainath and team... In room dining was fabulous especially during Ramadan , thank you Shashank... Room and Housekeeping : lovely canal and Burj Khalifa views ... Rakibul, dulshani, zaid always do a fabulous job , and Shrivel is always attentive to guests... The hallways are clean and smell nice too... Executive lounge : We enjoy the lounge facilities and hope they return to a more fully functional Hilton standard lounge in the near future... This a a great hotel option for families or bussiness in Dubai offering facilities for all ... Plenty if restaurants onsite and nearby... Shuttle services to beach and mall is a bonus...
  • Mariusz
    Mariusz
    Sep 2022 91 contributions
    ...From very first steps it everythings was excellent or at least very good. Reception and check-in was easy and quick... A lot of staff in lobby to help you with everything all the time... Very clean, spacious and we were welcome with cake, macaroons and fresh fruits platter... As we request high floor with Burj Khalifa view, it was no problem to get it and it was amazing... The room was cleaned everyday and it was done very well... Folded new towels, all surface cleaned and carpet was hoovered everytime... Moving to facilities - pool was kept nice and clean, as the hotel is more like bussiness hotel, wasn't too crowded... Pool was a quiet place which we prefere... If you like going to Dubai Mall or Jumeirah Beach you have a free shuttle bus from the hotel and pick up from locations... Also you have a few cooking station (pasta, omlette, noodle)... Overall we were very happy about hotel, staff, food and location... Everybody was very helpuf and always go this extra mile... Special thank you for: Concierge team: Nay, Haider, Katrina, Aaron and Joseph House keeping team: Abdulla all maman, Zaid and Kiran... We definetly reccomend this hotel for couples, bussines trips and singles...
  • Zoe
    Zoe
    Sep 2022 2 contributions
    I stayed at this hotel with my family and had a wonderful time. The hotel was beautiful and clean as well as this the service from Annet, Malick, Chef Abudalla and Chinna in The Market Restaurant was amazing... Also every morning in the restaurant we were greeted wonderfully by Gurpreet who was very accommodating and friendly... Ismoil was also very helpful and provided wonderful service...
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MooDy B wrote a review Yesterday
1 contribution
Thanking to all the staff from lobby enam,Mark, masaud, sahed ,andre, Ibrahim ali, insallall i will coming back dubai it was nice stayed hilton and dubai clean city's and Thanking to hk clean my room foysal ,raqibul,
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Date of stay: November 2023
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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deborahauguste wrote a review Jun 2023
3 contributions
Hotel's Favorite
We received excellent dinner service and care from Gurpreet, Kent, Emiley and Nora, under the turtorlege of Marwan, on our Market dining experience. The food was incredible. We sampled some Mexican food which was so delicious, we had to seriously restrain ourselves from a second helping. We decided to go for a Indian for our main course, and what a choice. There is not a lot to say really, except it was probably the best Indian food we have has in a long time. Thank you very much for the excellent food and even better service.
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Date of stay: June 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Saeid Heidari, General Manager at Hilton Dubai Al Habtoor City
Responded Jun 22, 2023
Dear deborahauguste It was wonderful having you visit Hilton Dubai Al Habtoor City! I am very happy to read your kind comments and details you have enjoyed the most especially appreciating the comfortable room, delicious food, and nice location. I am also pleased to learn of your experience with all the staff's amazing service especially Gurpreet, Kent, Emiley, Nora and Marwan who provided you a perfect customer service. Our hotel team members constantly strive to provide the most exceptional world-class service to all who stay with us, and it seems that it has not gone unnoticed during your time here. I will be happy to share your kind comments and feedback with the team. We look forward to welcoming you back and impressing you even more upon your future visit. Best Regards. Mr. Saeid Heidari -- General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DWAYNE W wrote a review Yesterday
1 contribution
The upkeep of the hotel and staff in general were all amazing. It was always clean and room service was always courteous. Breakfast in the morning was a delight in particular Riphan, Iqiaar and Manish were extremely helpful and attentive. It was a wonderful experience. Thank you
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Date of stay: November 2023Trip type: Traveled with family
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John B wrote a review Yesterday
2 contributions
The restaurant on the first floor is buffet style & has a variety of food and there is always something to please your individual taste. The seafood night was fantastic and the Lobster was amazing. The food |& service is very good. The manager, Shine and all the staff can't do enough to make you happy.
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Date of stay: November 2023
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Trip type: Traveled as a couple
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Victor A wrote a review Yesterday
1 contribution
Great experience, The room is clean and tidy, Thanks to Thaslim and Suvael for the extra care and attention to my room. Every area of the hotel is tidy and always with a placenta smell. Breakfast All good but nothing exceptional to be mentioned. Other dining experiences are unremarkable food is nothing out of ordinary, one bad thing was the quality of the coffee, at the room, breakfast or any location you won't encounter a good coffee luckily there is a nearby coffee shop that will take care of that problem.
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Date of stay: November 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Saeid Heidari, General Manager at Hilton Dubai Al Habtoor City
Responded yesterday
Dear victoraV6880FM, Kindly let me begin by thanking you for taking the time on writing us a review about your recent stay in our lovely hotel. We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride. I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again. Best regards, Saeid Heidari General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natasha Gupta wrote a review Nov 27
6 contributions
Our experience away from him has been amazing at Hilton. Especially staff took really good care including cleaning, housekeeping, restaurant ,.. everyone! I would like to mention Iqtiar who took care really well for food requirements. Marwah and Riphan too has been great! Kudos to you guys
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Date of stay: November 2023Trip type: Traveled with friends
Room Tip: No tips! Everything is good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Saeid Heidari, General Manager at Hilton Dubai Al Habtoor City
Responded 2 days ago
Dear 587natashag, Greetings from Hilton Dubai Al Habtoor City. Please let me begin by telling you how grateful I am for your lovely review of the Hilton Dubai Al Habtoor City Hotel. It is marvelous to learn from your feedback that you had such a great time in our hotel. Also, it is amazing that you found our team members helpful and efficient, they always do their very best to make our Guests stay unforgettable. It would be our greatest pleasure to welcome you back, please do not hesitate to contact us directly, should your travel plans bring you back to the area Best regards, Saeid Heidari - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ibrahim M wrote a review Nov 27
1 contribution
Memory stayed at hilton very nice location and nice staffs very nice service thank you to Enam ,hassan, masud, always taking care of my stayed hilton what guest needs from the staffs also thank hk staffs foysal, zaid,raqibul ,iqbal from lobby mark ,saved, insalla I will coming back again soom
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Date of stay: November 2023
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Trip type: Traveled on business
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Response from Saeid Heidari, General Manager at Hilton Dubai Al Habtoor City
Responded 2 days ago
Dear ibrahimmM7592TR, Greetings from Hilton Dubai Al Habtoor City. Please let me begin by telling you how grateful I am for your lovely review of the Hilton Dubai Al Habtoor City Hotel. It is marvelous to learn from your feedback that you had such a great time in our hotel. Also, it is amazing that you found our team members helpful and efficient, they always do their very best to make our Guests stay unforgettable. It would be our greatest pleasure to welcome you back, please do not hesitate to contact us directly, should your travel plans bring you back to the area Best regards, Saeid Heidari - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Iamspclientele wrote a review Nov 27
Columbus, Ohio4 contributions
My stay at the Hilton Al Habtoor City was amazing. Friendly staff at all around. One example, I needed an HDMI cable and the concierge desk called around to find the cable. It was not an easy find but they were able to get me the cable. Katherine, Sayed and Amil we my point of contacts at the Market restaurant. The made sure I had everything and more. Keith at the front desk held me down and answered all my questions upon arrival. I can go on and on about my stay and the amazing ggroup of people I had the opportunity to meet.
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: Please, please please tip everybody, you'll thank me later. They deserve it!
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Response from Saeid Heidari, General Manager at Hilton Dubai Al Habtoor City
Responded 2 days ago
Iamspclientele, Greetings from Hilton Dubai Al Habtoor City. Please let me begin by telling you how grateful I am for your lovely review of the Hilton Dubai Al Habtoor City Hotel. It is marvelous to learn from your feedback that you had such a great time in our hotel. Also, it is amazing that you found our team members helpful and efficient, they always do their very best to make our Guests stay unforgettable. It would be our greatest pleasure to welcome you back, please do not hesitate to contact us directly, should your travel plans bring you back to the area Best regards, Saeid Heidari - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruby C wrote a review Nov 27
1 contribution
Good experience about housekeeping. Especially thanks Lovkush. Very clean room. Amazing stay in Hilton all staff very friendly and very helpful with me.Location also so beautiful And water canals river front views is very nice. Thank U lovkush
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Saeid Heidari, General Manager at Hilton Dubai Al Habtoor City
Responded 2 days ago
Dear K6274CWrubyc, Greetings from Hilton Dubai Al Habtoor City. Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel. We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours, I will ensure that this feedback is shared with our teams with great pride. I sincerely hope we will be honored to welcome you back to Hilton Al Habtoor City, whenever you visit Dubai again. Best regards, Saeid Heidari - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FEmmeFranc wrote a review Nov 27
London, United Kingdom5 contributions
Great gym. Shariff was very kind and helpful. You will find almost any machine you could need plus a great selection of free weights, yoga mats, towels and bottles of water also freely available. Women’s facilities are lovely, great changing area with a jacuzzi, steam room and sauna. All in all, very clean and well managed hotel. The staff were the highlight for me - everyone very polite and ready to assist. For me, Ashura, Judit and Mohamed were very helpful when I left some items in my room after checking out. They made the process of getting my things back very smooth and painless and did so with professionalism and kindness. Those qualities are extremely important for me.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Saeid Heidari, General Manager at Hilton Dubai Al Habtoor City
Responded 2 days ago
Dear FEmmeFranc, Thank you for sharing such a wonderful review, I am glad that you enjoyed your stay here at Hilton Dubai Al Habtoor City. I have personally shared your feedback with our team here and truly, they couldn’t have been prouder. It was an absolute pleasure to have you as our guest and we look forward to seeing you again in the near future. Best regards, Saeid Heidari– General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$189 - $368 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Westin Dubai, Al Habtoor City
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBusiness Bay
NUMBER OF ROOMS
1004
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HILTON DUBAI AL HABTOOR CITY $162 ($̶2̶2̶2̶) - Updated 2023 Prices & Hotel Reviews - United Arab Emirates

Frequently Asked Questions about Hilton Dubai Al Habtoor City
Which popular attractions are close to Hilton Dubai Al Habtoor City?
Nearby attractions include Nargui Five Dubai (0.05 miles), 1 OAK (0.1 miles), and BLU Dubai (0.1 miles).
What are some of the property amenities at Hilton Dubai Al Habtoor City?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hilton Dubai Al Habtoor City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Dubai Al Habtoor City?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hilton Dubai Al Habtoor City?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hilton Dubai Al Habtoor City?
Conveniently located restaurants include BLU Skylounge Dubai, Rang Mahal, and Summer Place Dubai.
Are there opportunities to exercise at Hilton Dubai Al Habtoor City?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hilton Dubai Al Habtoor City have an airport shuttle?
Yes, Hilton Dubai Al Habtoor City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Dubai Al Habtoor City have airport transportation?
Yes, Hilton Dubai Al Habtoor City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Dubai Al Habtoor City?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Dubai Al Habtoor City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.