Hilton Garden Inn Dubai Mall Of The Emirates
22nd Street Al Basha, Dubai 393971 United Arab Emirates
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About
#326 of 942 hotels in Dubai
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.4
Travelers' Choice
At Hilton Garden Inn Dubai Mall of the Emirates we offer the modern traveler an upscale experience in an unique location boasting superior products and excellent service standards against a competitive rate. 370 Spacious Rooms and Suites, 132 Interconnecting Rooms, The Garden Grille, The Garden Café, The Garden Bar, Kosher Breakfast, 24-hours Pavilion Pantry, 24-hours Room Service, 24-hours Business Center, Conference and Event Facilities, Free WIFI, Swimming Pool with Children's Pool, 24-hours Complimentary Gym with Fitness by Precor, 2 Treatment Rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Taxi service
Conference facilities
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Bottled water
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish, Arabic and 9 more
Location
94Great for walkers
Grade: 94 out of 100
187Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
22nd Street Al Basha, Dubai 393971 United Arab Emirates
Name/address in local language
Getting there
Sharaf DGDubai Metro8 min
Mall of the EmiratesDubai Metro8 min
Rental CarsSee rental cars from $21/day
1848Reviews174Q+A100Room tips
Reviews
Traveler rating
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Most Recent
I have stayed at the Hilton Garden Inn Mall of the Emirates before and will stay there again when in Dubai. The hotel is not brand new BUT it has everything one needs. My room was huge. It is has everything one could want (including a set of scales) - excellent linen, plenty of lighting, good amenities, etc. My room was serviced very nicely by Rayian (?). The staff at the front desk were very always very helpful - Uzma stood out. It is ideally centrally situated - 4 minute walk to the Mall of the Emirates, which is on the metro and has a bus station, along with lots of excellent shops and eateries. And very reasonably priced. Well done!
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deceree Dy, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded yesterday
Hi ‘Cmn4legs’, we are glad to learn that you have found our location and overall service to your satisfaction and liking as well as for recognizing our Teams Narayian and Uzma for their hospitality. We truly appreciate your overall feedback and we will make sure to share this to our entire team. It was our pleasure to have you and we all look forward to welcoming you back to our hotel. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
It was our first time here in this hotel coz we normally booked in Ras Al Khaimah. It was an Unplanned stay. Late check in around 1AM and it was a very quick check in & the Front Office staff DARREN is so polite & in just 5minutes, all are ready. I have requested a smooking room but I don't expect that the whole 5ft floor is a smooking room. You can smell the smoke from the hallway which is I don't expect. I am expecting that there was a balcony to smoke. All I can suggest is, there should be atleast an automatic Air fresher coz it's really hard to breathe sometimes. All in all, it was a great quick stay. Special thanks to Mr. Darren of FO & Mr. Francis of HK. Hoping to spend a couple of days again in your hotel. Thank you Hilton Garden Inn MOE. 👏🏻👏🏻👍🏼👍🏼
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Date of stay: July 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Nevine Haggar, Owner at Hilton Garden Inn Dubai Mall Of The Emirates
Responded Jul 14, 2021
Dear LancerzPOTTER, We are truly heartened to receive your generous review and for recognizing our team and their efforts. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well looked after. In case of your future visit do let us know in advance and we will try and allocate a room at your convenience. We look forward to having you with us again shortly. Kind Regards, Nevine Haggar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff are welcoming and attentive. Early check in was a breeze, late check out granted since our flight was later in the evening. They stored our baggage till it was time to depart for the airport. We'll definitely go back.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deceree Dy, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 3 days ago
Hello 'Koch A', thank you very much for sharing your feedback. We are truly glad to learn that you have found our overall service to your satisfaction and liking as well as for your preference of coming back to our hotel. It was truly our pleasure to have you and we all look forward to welcome you back again. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location, good food and very good service. Staff are very helpful and friendly. Bar staff were super friendly with very good service. Had to change a couple of things znd reception helped us out. A clean hotel with nice big rooms. Will definitely be back
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Rooms are good, watch the times for breakfast as it gets busy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deceree Dy, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 5 days ago
Dear ‘lyndasmac’, thank you for sharing your feedback. We are glad to learn that you have found our overall service to your great satisfaction and liking as well as for recognizing our team from the bar. We appreciate your feedback very much and we will make sure to share this with all of them. It was truly our pleasure to have you and we cannot wait to have you back to our hotel. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved this place! It’s so friendly and the staff were amazing! Especially Ahed, Stephen and Siddiqur. They were so knowledgeable and so friendly. All are such an asset to the Hilton group and their full understanding of the Hilton Group and it’s future aspirations, delivering this vision to its full potential . I admire their tenacity and their empathy to visitors from all over the world. Their ability to interpret your needs and wishes was second none. In this circumstance as a business owner in the UK. I would have no hesitation to recommend their ability to provide a fantastic and customer focused service.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deceree Dy, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 5 days ago
Dear ‘MichB463’, thank you for sharing your feedback. We are glad to learn that you have found our overall service to your great satisfaction and liking as well as for recognizing our superstars from the bar. We appreciate your feedback very much and we will make sure to share this with all of them. It was truly our pleasure to have you and we all look forward to welcoming you back to our hotel. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great value for money. The staff were very friendly and helpful, the room was clean and comfortable and the breakfast was great. The location close to the mall of the emirates with its metro station meant it was easy to get to other tourist destinations. We would stay there again!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Best to go to breakfast early to avoid the crowds
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deceree Dy, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 1 week ago
Dear ‘D8911GDjohnr’, thank you for sharing your feedback as well as your preference of returning to our hotel. We are truly glad to learn that you have found our overall service and location to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back in the future. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was great stay and have enjoyed it a lot. Rooms are clean, well furnished and specious with great bathroom amenities. The varieties of the breakfast buffet is great and taste was yummy also the staff are super helpful. we will certainly return and recommend this lovely hotel to friends and family
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Date of stay: May 2023
Value
Location
Service
Room Tip: Mall of Emirates is within walking distance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deceree Dy, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 1 week ago
Hi ‘W782LDmustafaa’, thank you for sharing your feedback. We are truly glad to learn that you enjoyed your stay with us. We are glad to learn that you have found our overall service to your satisfaction and liking as well as that you recommend our hotel to your friends and family. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is perfectly fine! My room was airconditioned, clean and comfortable, but I probably wouldn't stay again, and wouldn't recommend it for those holidaying in Dubai. It was very noisy each morning from 7am and all through the day, as there is major construction work going on in front of the hotel. The location is not great for exploring Dubai either, it's in an area with some old cheap take away and electrinic shops, but not much else. It's walking distance from the old Dubai Mall of the Emirates, which feels very dated and unimpressive. I was hoping the pool would be nice, but it's also a bit shabby, and most of the day the pool and decking area are shaded, so it's not a great place if you want to soak up the sun. For those hoping to visit JBR, the souks and the Palm, be prepared to take taxis everywhere. Breakfast options and takeaway deli on the ground floor were very average. …
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deceree Dy, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 1 week ago
Dear ‘CuriousSophia’, Thank you for taking the time to give us your feedback. Whilst we are glad to learn that you have found our overall service to your satisfaction and liking, we are sorry to know that your recent stay with us was affected by the construction in the area, as you know Dubai is a new growing city, therefore you will find construction on every block, corner and road of the city. We would like to assure you that we have no jurisdiction over this matter, as all construction in Dubai is approved by the Dubai Municipality. Despite this, we always strive to minimize the impact of construction on our guests and ensure that everyone is as comfortable as possible. If you had reported any issues during your stay, we would have taken immediate action and arranged a room transfer immediately. We also understand that you were not impressed with our location, which is unfortunate as we are considered to be in a prime location near two metro stations, and we are close to many of Dubai's top tourist attractions, including the Iconic Mall of the Emirates. The mall offers a wide range of shopping options, from high-end to mid-end, as well as Ski Dubai – the first indoor ski slope in the world and other amenities. We are sorry that you feel this Iconic mall is outdated as it has won many rewards for its creativity. We regret that we were unable to meet your expectations with our swimming pool as we are located in the middle of the city with buildings around us. If we may suggest, we do have a complimentary shuttle drop off and pick up to kite beach every day that you might enjoy. We appreciate your feedback and comments as our valued guest. We always strive to ensure that your stay with us is enjoyable and hassle-free, and hope you will consider staying with us on your next visit to Dubai. If there is anything we can do to help you at this time, please do not hesitate to contact us. Thank you and looking forward to welcoming you back. Sincerely, Deceree Dy, Business Support Coordinator On behalf of Nadia Nassar, General Manager Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was great. The hotel is near the Mall of Emirates and metro. In he mall you can find the hop on and hop off bus. Also they have a transfer free service to the beach (9h30 and 15). The rooms where silent. Thanks Lindy from reception she was amazing.
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: The Drop on and drop off bus works very well if you are staying only fell days. If you use the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deceree Dy, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 1 week ago
Hi 'nagadelha', thank you for sharing your feedback. We are very glad to learn that you have found our overall service to your satisfaction and liking and that you have enjoyed your trip here in Dubai. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
georgeday10 wrote a review May 20
Royal Tunbridge Wells, United Kingdom25 contributions11 helpful votes
Really good stay, perfect for 5 days in Dubai. Dilanka was great at reception and was very attentative. Centrally located, would definitely stay here again. Breakfast was good with plenty of options to cater for all different guests. Thank you Hilton!
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Date of stay: May 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deceree Dy, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 1 week ago
Hi 'georgeday10', thank you for sharing your feedback. We are really glad to learn that you have found our overall service to your satisfaction and liking as well as for recognizing Dilanka for his hospitality. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$59 - $105 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
370
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Claim Your ListingHILTON GARDEN INN DUBAI MALL OF THE EMIRATES - Updated 2023 Prices & Hotel Reviews (United Arab Emirates)
Frequently Asked Questions about Hilton Garden Inn Dubai Mall Of The Emirates
Which popular attractions are close to Hilton Garden Inn Dubai Mall Of The Emirates?
Nearby attractions include Dreamscape (0.3 miles), Mall of the Emirates (0.3 miles), and Ski Dubai (0.1 miles).
What are some of the property amenities at Hilton Garden Inn Dubai Mall Of The Emirates?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Dubai Mall Of The Emirates?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Garden Inn Dubai Mall Of The Emirates?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Dubai Mall Of The Emirates?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Dubai Mall Of The Emirates?
Conveniently located restaurants include The Noodle House - Nakheel Mall, Nando's Mall of the Emirates, and Gharana.
Are there opportunities to exercise at Hilton Garden Inn Dubai Mall Of The Emirates?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Garden Inn Dubai Mall Of The Emirates have airport transportation?
Yes, Hilton Garden Inn Dubai Mall Of The Emirates offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Dubai Mall Of The Emirates?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Dubai Mall Of The Emirates offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hilton Garden Inn Dubai Mall Of The Emirates?
The staff speaks multiple languages, including English, Spanish, French, Italian, Hindi, Arabic, and Indonesian.