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Hilton Garden Inn Dubai Mall Of The Emirates

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Traveler (956)
Room & Suite (280)
Dining (127)
What is Travelers’ Choice?
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About

#347 of 1,166 hotels in Dubai
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.5
Travelers' Choice
At Hilton Garden Inn Dubai Mall of the Emirates we offer the modern traveler an upscale experience in an unique location boasting superior products and excellent service standards against a competitive rate. 370 Spacious Rooms and Suites, 132 Interconnecting Rooms, The Garden Grille, The Garden Café, The Garden Bar, Kosher Breakfast, 24-hours Pavilion Pantry, 24-hours Room Service, 24-hours Business Center, Conference and Event Facilities, Free WIFI, Swimming Pool with Children's Pool, 24-hours Complimentary Gym with Fitness by Precor, 2 Treatment Rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Air conditioning
Room service
Safe
Bottled water
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, French, Spanish, Arabic and 9 more
Hotel links
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Location

22nd Street Al Basha, Dubai 393971 United Arab Emirates
Name/address in local language
Hilton Garden Inn Dubai Mall Of The Emirates
Traveler Insights
This summary was created by AI, based on 60 recent English reviews.
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The Hilton Garden Inn Dubai Mall Of The Emirates has been praised by many guests for its welcoming atmosphere and top-notch service. Its convenient location near the Mall of the Emirates and metro station is popular among travelers, although some found it less suitable for city exploration. The hotel's amenities, including its pool and breakfast, receive positive reviews despite some criticisms of the pool's size. Guests commend the cleanliness and comfort of the rooms, and find the hotel to be of excellent value.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Affordable
Cleanliness
Immaculate
Service
Professional
Amenities
Comprehensive
Location
Convenient
Many travelers praised the hotel’s location, citing its proximity to the Mall of the Emirates, metro station, and various attractions as a major advantage. However, a few guests found the location unsatisfactory for exploring Dubai.
  • Smitty841
    Smitty841
    Jun 2023 42 contributions
    This is a great place to stay in Dubai due to affordability & the location is very good especially when you realise that shopping malls are a big deal in this part of the world...
  • John R
    John R
    May 2023 4 contributions
    ...The location close to the mall of the emirates with its metro station meant it was easy to get to other tourist destinations...
  • Sonia O
    Sonia O
    May 2023 1 contribution
    Very central location with good access to the metro, mall...
  • BC
    BC
    Apr 2023 37 contributions
    ...It’s a central location which is great for visiting attractions with everything within a 15-20min Uber/taxi ride...
  • priyakbhat
    priyakbhat
    Apr 2023 32 contributions
    The location is awesome - close to the metro station...
  • CuriousSophia
    CuriousSophia
    Mar 2023 1392 contributions
    ...The location is not great for exploring Dubai either, it's in an area with some old cheap take away and electrinic shops, but not much else...
  • Maddie M
    Maddie M
    Mar 2023 3 contributions
    ...The breakfast buffet was awesome and the location was great...
  • Georg F
    Georg F
    Feb 2023 9 contributions
    Great location as it's just a few minutes from the Mall of the Emirates...
  • vacatonmissy
    vacatonmissy
    Feb 2023 24 contributions
    ...The location was excellent we took the metro from the airport to the mall and walked to our hotel...
  • Thorsten B
    Thorsten B
    Jan 2023 54 contributions
    ...The location is perfect for us because the Hotel next to the Metro and many golf courses...
  • BusyBeeVA
    BusyBeeVA
    Dec 2022 3 contributions
    Very nice hotel in a great central location...
  • danitravels16
    danitravels16
    Oct 2022 150 contributions
    ...20 mins to the Burj Khalifa and Dubai Mall, 15 minutes to the Burj Al Arab and Jumeirah Beach, 10-15 minutes to the mono rail which takes you to the Atlantis Hotel on The Palm, over the road from the Emirates Mall (about a 5 minute walk) The location is perfect...
  • mahvash a
    mahvash a
    Oct 2022
    ...The location is amazing….10 mins walk to mall of emarits….u can find nice street food nearby the hotel...
  • ismail k
    ismail k
    Sep 2022 16 contributions
    ...When we arrived at our hotel we were given an early check-in (always subject to availability) which was great after a long flight, rooms were cleaned to a very high standard and breakfast had a lot of options to choose from, location is perfect and close to mall of the Emirates and the metro...
  • AndyHaitch
    AndyHaitch
    Sep 2022 645 contributions
    We booked as part of a BA package based on previous reviews and the location (10 min walk to Mall and to Mashreq Metro station)...
  • Tati Fajngold
    Tati Fajngold
    Sep 2022 106 contributions
    Nice hotel and ok location - next to the emirates mall and metro (10 mins walk)...
  • -$@j0
    -$@j0
    Aug 2022 182 contributions
    ...Great location, close to many attractions of dubai and 2 minute walk away from the Mall of Emirates...
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Atmosphere
Welcoming
Reviewers appreciate the hotel's welcoming and cozy atmosphere, often complimenting the friendly staff, comfortable rooms, and modern amenities.
  • Dapo F
    Dapo F
    Aug 2023 2 contributions
    ...The rooms were spotless, very comfortable and climate controlled...
  • Jay
    Jay
    Jun 2023 3 contributions
    Modern rooms (good natural lights, outlets, and bathroom space)...
  • Christine
    Christine
    May 2023 3 contributions
    ...It is has everything one could want (including a set of scales) - excellent linen, plenty of lighting, good amenities, etc...
  • Mirtha R
    Mirtha R
    May 2023 2 contributions
    ...Rooms were clean, common areas looked good and the breakfast was amazing...
  • Jos E
    Jos E
    Apr 2023 3 contributions
    ...The Garden bar was a cozy space where you could enjoy a beer and a glass of wine in a cozy atmosphere...
  • CPE O
    CPE O
    Apr 2023 1 contribution
    ...The customer service is amazing, staff extremely polite and helpful, and very welcoming environment!...
  • serene_lee25
    serene_lee25
    Mar 2023 5 contributions
    I loved the hotel, the room is very clean, bright and spacious...
  • BusyBeeVA
    BusyBeeVA
    Dec 2022 3 contributions
    ...Room very clean and well appointed...
  • mahvash a
    mahvash a
    Oct 2022
    I’ve been there for 4 nights… I must say ,the staff is so friendly and helpful… the ambiance is so good...
  • Love2travel167
    Love2travel167
    Oct 2022 66 contributions
    ...Lovely rooms, the twin-rooms have a bath...
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Rooms
Comfortable
Travelers generally praise the rooms for their cleanliness, comfort, and size. Some guests appreciated the amenities and the quality of housekeeping.
  • Dapo F
    Dapo F
    Aug 2023 2 contributions
    ...We had a lovely family room -two rooms with a connecting door and this was the first time I’ve had that in a hotel. The rooms were spotless, very comfortable and climate controlled... We had a varied schedule but the room was already cleaned by the time we returned every single time almost like magic...
  • Sunil S
    Sunil S
    Jul 2023 2 contributions
    ...Housekeeping staff are really friendly and the rooms were cleaned everyday...
  • Jay
    Jay
    Jun 2023 3 contributions
    Modern rooms (good natural lights, outlets, and bathroom space)...
  • Christine
    Christine
    May 2023 3 contributions
    ...The hotel is not brand new BUT it has everything one needs... It is has everything one could want (including a set of scales) - excellent linen, plenty of lighting, good amenities, etc... My room was serviced very nicely by Rayian (?)...
  • John R
    John R
    May 2023 4 contributions
    ...The staff were very friendly and helpful, the room was clean and comfortable and the breakfast was great...
  • Rik
    Rik
    May 2023 2 contributions
    ...Clean rooms, very friendly people and good food...
  • Mohamed Soliman
    Mohamed Soliman
    Apr 2023 4 contributions
    This not the first time to be a guest at Hilton Garden Inn and not the first time also to write such great review about them, really everything about the stay was very good, the rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable...
  • Jos E
    Jos E
    Apr 2023 3 contributions
    ...the hotel was cleaned very well and our hotel room was in good hands with Thameed. Every evening when we came back the room looked fantastic... This is very good Hotel and is definitely recommended...
  • CPE O
    CPE O
    Apr 2023 1 contribution
    ...The hotel rooms were very clean and the pool area was nice as well!...
  • BC
    BC
    Apr 2023 37 contributions
    ...The rooms are spacious and clean and a perfect base for families not spending their holiday on their room...
  • DW
    DW
    Mar 2023 14 contributions
    ...Very comfortable beds and a huge powerful shower... We were on the first floor at the front so probably had one of the worst rooms for the noise - ask for a high floor at the back...
  • serene_lee25
    serene_lee25
    Mar 2023 5 contributions
    I loved the hotel, the room is very clean, bright and spacious...
  • Georg F
    Georg F
    Feb 2023 9 contributions
    ...Had to do some work while I was there and really appreciate the comfortable Hermann Miller chairs in their rooms...
  • llockecarpenter
    llockecarpenter
    Feb 2023 8 contributions
    The hotel room was clean and surprisingly spacious...
  • BusyBeeVA
    BusyBeeVA
    Dec 2022 3 contributions
    ...Room very clean and well appointed...
  • danitravels16
    danitravels16
    Oct 2022 150 contributions
    ...Our hotel room was clean, tidy and a great size... A brilliant hotel for a few nights stay!...
  • Love2travel167
    Love2travel167
    Oct 2022 66 contributions
    ...Lovely rooms, the twin-rooms have a bath...
  • ismail k
    ismail k
    Sep 2022 16 contributions
    Stayed in Hilton Garden Inn Dubai mall of the Emirates for 5 nights,it was our anniversary so they surprised us with an anniversary cake which was very nice of them... Also I would like to give a special thank you to Durga who cleaned our room and was always so polite and Courteous, also the manager was kind enough to introduce herself at breakfast, had good chat, thank you Nadia...
  • Tati Fajngold
    Tati Fajngold
    Sep 2022 106 contributions
    ...I liked the room and the service of the staff...
  • AndyHaitch
    AndyHaitch
    Sep 2022 645 contributions
    ...Large clean rooms and very friendly staff...
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Value
Affordable
Travelers find the hotel to be a good value for money, offering reasonable prices, and worth the payment.
  • Tamim T
    Tamim T
    Sep 2023 2 contributions
    I’ve booked the hotel for a trip with my wife and baby through booking.com for a week, it wasn’t my first experience in the hotel so I already knew I’d get value for my money...
  • Yiga F
    Yiga F
    Aug 2023 1 contribution
    ...Winnie who doubles as receptionist and Telephone operator was very excellent...
  • Chop House Africa
    Chop House Africa
    Jul 2023 3 contributions
    Best experience and worth the money!!...
  • Sunil S
    Sunil S
    Jul 2023 2 contributions
    ...Thanks very much guys,much appreciated...
  • Smitty841
    Smitty841
    Jun 2023 42 contributions
    This is a great place to stay in Dubai due to affordability & the location is very good especially when you realise that shopping malls are a big deal in this part of the world...
  • Jay
    Jay
    Jun 2023 3 contributions
    ...Swimming pool, and spa with reasonable prices...
  • HASAN Y
    HASAN Y
    Jun 2023 299 contributions
    ...Again, while I would like to personally thank our chef and the manager, I think that I should not choose Hilton Garden Inns unless I have to...
  • BC
    BC
    Apr 2023 37 contributions
    ...Spa treatments next to the pool are also great and incredible value for money... For the price you pay compared to other hotels it really should be somewhere families who like to explore consider for their break...
  • FredPoquiz
    FredPoquiz
    Apr 2023 22 contributions
    This is my first time checking-in on this hotel and the experience is worth the money i paid...
  • provoshane
    provoshane
    Apr 2023 119 contributions
    ...Because the reservation she booked was non-refundable, I was unable to cancel it online... I am a Hilton Diamond member and believe that the goodwill generated would have been worth more than a one night reservation that I cannot use...
  • CPE O
    CPE O
    Apr 2023 1 contribution
    Hilton Garden Inn is the best!!!...
  • CuriousSophia
    CuriousSophia
    Mar 2023 1392 contributions
    ...My room was airconditioned, clean and comfortable, but I probably wouldn't stay again, and wouldn't recommend it for those holidaying in Dubai... The location is not great for exploring Dubai either, it's in an area with some old cheap take away and electrinic shops, but not much else...
  • Varun B
    Varun B
    Mar 2023 1 contribution
    ...Shuttle only to kite beach that too at such bad time that we didn't catch it even once. There is no other shuttle and honestly be ready to shell a lot on taxi money...
  • serene_lee25
    serene_lee25
    Mar 2023 5 contributions
    ...Mr Siddiqur is really friendly and cheerful...
  • llockecarpenter
    llockecarpenter
    Feb 2023 8 contributions
    ...It's considerably cheaper than staying at a beach side Hilton and I think it's worth staying a bit further out for the all the service you get...
  • vacatonmissy
    vacatonmissy
    Feb 2023 24 contributions
    ...We used our Hilton honors points for our stay and with breakfast included it was worth it...
  • aabunijem
    aabunijem
    Feb 2023 2 contributions
    ...However, recently they became on of the worst hotels...
  • danitravels16
    danitravels16
    Oct 2022 150 contributions
    ...We booked this hotel with breakfast included and the breakfast was very good...
  • AndyHaitch
    AndyHaitch
    Sep 2022 645 contributions
    ...Priced at 65aed p/person it seemed okay for a buffet, but the range of food was limited...
  • -$@j0
    -$@j0
    Aug 2022 182 contributions
    Pretty decent stay with basic amenities in the room...
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Cleanliness
Immaculate
Reviewers consistently commend the hotel for its cleanliness, noting that rooms were regularly cleaned to a high standard, and public areas were well maintained.
  • Dapo F
    Dapo F
    Aug 2023 2 contributions
    ...The rooms were spotless, very comfortable and climate controlled... We had a varied schedule but the room was already cleaned by the time we returned every single time almost like magic...
  • Sana P
    Sana P
    Aug 2023 1 contribution
    ...Housekeeping, room service, reception and the Garden restaurant all members of staff were great... Hilton Garden Inn is doing a fantastic job...
  • Yiga F
    Yiga F
    Aug 2023 1 contribution
    ...The hotel was conveniently located next to the mall and I got an early check in ...
  • Sunil S
    Sunil S
    Jul 2023 2 contributions
    ...Housekeeping staff are really friendly and the rooms were cleaned everyday...
  • Lovely Rose D
    Lovely Rose D
    Jun 2023 2 contributions
    ...Housekeeping lady's in charge in 6th is very kind and fast to delivered our request...
  • John R
    John R
    May 2023 4 contributions
    ...The staff were very friendly and helpful, the room was clean and comfortable and the breakfast was great...
  • Mirtha R
    Mirtha R
    May 2023 2 contributions
    ...Rooms were clean, common areas looked good and the breakfast was amazing...
  • Rik
    Rik
    May 2023 2 contributions
    ...Clean rooms, very friendly people and good food...
  • Mohamed Soliman
    Mohamed Soliman
    Apr 2023 4 contributions
    This not the first time to be a guest at Hilton Garden Inn and not the first time also to write such great review about them, really everything about the stay was very good, the rooms were clean, very comfortable, and the staff was amazing...
  • Jos E
    Jos E
    Apr 2023 3 contributions
    ...the hotel was cleaned very well and our hotel room was in good hands with Thameed. Every evening when we came back the room looked fantastic...
  • CPE O
    CPE O
    Apr 2023 1 contribution
    ...The hotel rooms were very clean and the pool area was nice as well!...
  • BC
    BC
    Apr 2023 37 contributions
    ...The rooms are spacious and clean and a perfect base for families not spending their holiday on their room...
  • DW
    DW
    Mar 2023 14 contributions
    ...Very comfortable beds and a huge powerful shower. The pool is small and clean but sufficient for a few lengths in the morning or evening...
  • serene_lee25
    serene_lee25
    Mar 2023 5 contributions
    I loved the hotel, the room is very clean, bright and spacious...
  • vacatonmissy
    vacatonmissy
    Feb 2023 24 contributions
    ...We also used the free laundry service which was unique and great to take home clean clothes...
  • llockecarpenter
    llockecarpenter
    Feb 2023 8 contributions
    The hotel room was clean and surprisingly spacious... Waiting and kitchen staff were all really friendly and helpful... There are washing machines and dryers which are free - a nice touch...
  • BusyBeeVA
    BusyBeeVA
    Dec 2022 3 contributions
    ...Room very clean and well appointed...
  • danitravels16
    danitravels16
    Oct 2022 150 contributions
    ...Our hotel room was clean, tidy and a great size...
  • ismail k
    ismail k
    Sep 2022 16 contributions
    ...When we arrived at our hotel we were given an early check-in (always subject to availability) which was great after a long flight, rooms were cleaned to a very high standard and breakfast had a lot of options to choose from, location is perfect and close to mall of the Emirates and the metro... Also I would like to give a special thank you to Durga who cleaned our room and was always so polite and Courteous, also the manager was kind enough to introduce herself at breakfast, had good chat, thank you Nadia...
  • AndyHaitch
    AndyHaitch
    Sep 2022 645 contributions
    ...Large clean rooms and very friendly staff...
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Service
Professional
Guests commend the hotel's service, particularly praising the staff's professionalism, friendliness, efficiency and helpfulness.
  • George
    George
    Sep 2023 1 contribution
    We had come down for a few days for a business trip, and the stay was excellent. We had a great time at the breakfast buffet as well... Special shout-out to Hanisha and Wulan who took extra effort, was very sweet, and were quite considerate to some of our dietary restrictions as well and ensured the consistency in quality and delivery...
  • Tamim T
    Tamim T
    Sep 2023 2 contributions
    I’ve booked the hotel for a trip with my wife and baby through booking.com for a week, it wasn’t my first experience in the hotel so I already knew I’d get value for my money... Our surprise was when we got informed that the pool was closed for maintenance throughout our stay!... We complained that this was never mentioned prior the booking and that the pool availability was one of the reasons we chose the hotel, the response we got from the community manager was very… UNPROFESSIONAL... I had to take it through the booking manager to get a satisfactory response and continue enjoying our stay... Special thanks to the restaurant team, especially Hanisha who was very helpful and kind to our little baby...
  • Dapo F
    Dapo F
    Aug 2023 2 contributions
    My family and I had an absolutely wonderful stay at Hilton Garden Inn, Dubai... The rooms were spotless, very comfortable and climate controlled... The bed was Uber comfortable and we slept well... We had a varied schedule but the room was already cleaned by the time we returned every single time almost like magic... I’m still not sure how the staff pulled that off and they earned my highest respect for that level of professionalism... The staff were friendly and the responded swiftly to requests... The Mall of the Emirates was about 10mins walk away which was quite convenient... It was the best hotel experience we have ever had period...
  • Jay
    Jay
    Jun 2023 3 contributions
    ...Good continental breakfast buffet option. Swimming pool, and spa with reasonable prices... Walking distance (8-10 mins) to the Mall of Emirates (and train station access inside the mall)...
  • Chenaida H
    Chenaida H
    Jun 2023 1 contribution
    The hotel was ok, but staff was not very nice with the check in. We needed tot wait 3 hours before we can go in the room... The lady at the desk wasn’t helpful and very rude... But Hanisa was very nice and helpful to make our expierince...
  • Rik
    Rik
    May 2023 2 contributions
    ...Clean rooms, very friendly people and good food... Staff of this hotel knows how to welcome people from different cultures with their warm harts...
  • provoshane
    provoshane
    Apr 2023 119 contributions
    ...My assistant booked a one night reservation for this property and was not aware that I had already booked a 3 night reservation for another Hilton property that overlapped. Because the reservation she booked was non-refundable, I was unable to cancel it online... I contacted the hotel property directly to explain my situation and the local reservation desk refused to cancel this reservation... I am a Hilton Diamond member and believe that the goodwill generated would have been worth more than a one night reservation that I cannot use...
  • Louise T
    Louise T
    Apr 2023 2 contributions
    ...The bar tender Siddiqur was exemplary and very attentive, making sure myself and all his other guests had exactly what they needed Drinks wise, I sampled the prosecco - was a great compliment to the lovely risotto...
  • BC
    BC
    Apr 2023 37 contributions
    Fantastic base for Dubai stay… the hotel and facilities are just what you need for a visit to Dubai... It’s a central location which is great for visiting attractions with everything within a 15-20min Uber/taxi ride... The breakfast is plentiful offering a range of things and staff are always on hand to help... The rooms are spacious and clean and a perfect base for families not spending their holiday on their room... Get out at 9am to secure your spot, but never too busy... The staff around the pool cannot do enough for you/children soo friendly and helpful... Spa treatments next to the pool are also great and incredible value for money...
  • Maddie M
    Maddie M
    Mar 2023 3 contributions
    ...I had to switch up the dates I was staying until I bunch of times and the concierges were always SO sweet and helped me figure out accommodations quickly and easily. I really enjoyed the service here, it was excellent!... It had soccer games on every TV and the bartenders were so nice and gave amazing service!... I was traveling alone so I really appreciated the friendly service... I got my bartender’s name, Siddiqur, because he gave me such excellent service I wanted to specifically mention him in my review... I was traveling alone so I always appreciate a bartender that makes conversation, shows interest, etc!... Siddiqur was super busy and still gave me prompt service and some entertaining conversation and jokes!... I was *really* happy they had a shuttle twice a day to the beach, Ubers are a fair price in Dubaï but you find at the end of the trip you spend a lot of $ of them just because of the quantity, so any free rides you can get, I would take advantage of!...
  • serene_lee25
    serene_lee25
    Mar 2023 5 contributions
    ...I would like to express my sincere thanks to MR MUBEEN (the security), he is always ready to help, friendly, patient and cheerful too. I was trying to get a taxi to customer's office on 7 March morning but could not find any help even after I approached the receptionist... I then saw Mr Mubeen who was on duty and asked for his help, he told me about Careem app which is popular in Dubai, he even volunteered to book for me using his app... He can't find too and explained probably due to peak hour, and the destination I wanted to go is quite a distance which is located at Ras Al Khaimah, he then saw one taxi driver outside and helped to approach him... I would also like to send my sincere thanks and warmest regards to the bartender MR SIDDIQUR... Mr Siddiqur is really friendly and cheerful... Without his great service, I would not have gone for 3 nights... Thumbs up for Mr Mubeen and Mr Siddiqur!... 2 of you have made it a wonderful place to stay too...
  • CuriousSophia
    CuriousSophia
    Mar 2023 1392 contributions
    ...My room was airconditioned, clean and comfortable, but I probably wouldn't stay again, and wouldn't recommend it for those holidaying in Dubai... For those hoping to visit JBR, the souks and the Palm, be prepared to take taxis everywhere... Breakfast options and takeaway deli on the ground floor were very average...
  • Varun B
    Varun B
    Mar 2023 1 contribution
    ...Shuttle only to kite beach that too at such bad time that we didn't catch it even once. There is no other shuttle and honestly be ready to shell a lot on taxi money... Have stayed earlier in other hotels in Dubai which have shuttles to atleast 3 locations...
  • llockecarpenter
    llockecarpenter
    Feb 2023 8 contributions
    ...The pool staff were particularly friendly and made our children feel very happy and safe. Special mention to Robert and Atif who we saw every day... Waiting and kitchen staff were all really friendly and helpful... They have a stash of Nutella if you ask - shhh!... The gym is well stocked and open 24 hours... There are washing machines and dryers which are free - a nice touch... The pool staff offered for us to take hotel towels to the beach which is great as it meant we didn't need to try and dry our towels... The metro goes from the Mall of the Emirates which is just over the road... It's considerably cheaper than staying at a beach side Hilton and I think it's worth staying a bit further out for the all the service you get...
  • vacatonmissy
    vacatonmissy
    Feb 2023 24 contributions
    We had an excellent experience at HGI Dubai Mall of the Emirates... The breakfast was great and we had made to order eggs each morning... We also used the free laundry service which was unique and great to take home clean clothes... We used our Hilton honors points for our stay and with breakfast included it was worth it...
  • Shirley catheri... M
    Shirley catheri... M
    Jan 2023 2 contributions
    ...The staff are amazing, professional and very helpful!... Massive big laundry room to wash your clothes... Literally a 5 min walk to the mall of emirates... Hotel provides a bus each day to kite beach free of charge and collects you also...
  • Thorsten B
    Thorsten B
    Jan 2023 54 contributions
    Every year we stay in the Hilton Garden Inn Mall of the Emirates because we are happy with the service and the quality... The team is extremely friendly, and we always feel welcome.. We will come again...
  • danitravels16
    danitravels16
    Oct 2022 150 contributions
    ...We booked this hotel for our 4 day trip to Dubai and it was perfect for what we needed it for. We booked this hotel with breakfast included and the breakfast was very good... Our hotel room was clean, tidy and a great size... We did have an issue with our safe but the hotel security were up to our room within minutes to sort this out for us... There was a swimming pool at the hotel but we didn’t have time to use this and there was a shuttle bus that went to the beach but unfortunately we didn’t have time for this either... Taxis usually sit outside the hotel or you can usually flag one down pretty quickly making it easy to get to wherever you what to go...
  • ismail k
    ismail k
    Sep 2022 16 contributions
    Stayed in Hilton Garden Inn Dubai mall of the Emirates for 5 nights,it was our anniversary so they surprised us with an anniversary cake which was very nice of them. We have been going to this hotel with my family for a number of years and they never disappoint... When we arrived at our hotel we were given an early check-in (always subject to availability) which was great after a long flight, rooms were cleaned to a very high standard and breakfast had a lot of options to choose from, location is perfect and close to mall of the Emirates and the metro... I would like to give a big thank you to all the staff who made our holiday special... Also I would like to give a special thank you to Durga who cleaned our room and was always so polite and Courteous, also the manager was kind enough to introduce herself at breakfast, had good chat, thank you Nadia...
  • AndyHaitch
    AndyHaitch
    Sep 2022 645 contributions
    We booked as part of a BA package based on previous reviews and the location (10 min walk to Mall and to Mashreq Metro station)... Large clean rooms and very friendly staff... Good local amenities (including 24hr grocery & a pharmacy)... Given its very easy to order breakfast via Uber, hotel option needs to up their game...
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Amenities
Comprehensive
Guests appreciated the hotel's numerous amenities, especially the proximity to the Mall of the Emirates, the pool, the breakfast, and the bar. However, some guests found the pool too shaded and small.
  • George
    George
    Sep 2023 1 contribution
    We had come down for a few days for a business trip, and the stay was excellent. We had a great time at the breakfast buffet as well... Special shout-out to Hanisha and Wulan who took extra effort, was very sweet, and were quite considerate to some of our dietary restrictions as well and ensured the consistency in quality and delivery...
  • Tamim T
    Tamim T
    Sep 2023 2 contributions
    I’ve booked the hotel for a trip with my wife and baby through booking.com for a week, it wasn’t my first experience in the hotel so I already knew I’d get value for my money. The hotel is ideally located, 5 minutes walk to mall of the Emirates and in an area with plenty of restaurants and shops... Our surprise was when we got informed that the pool was closed for maintenance throughout our stay!... We complained that this was never mentioned prior the booking and that the pool availability was one of the reasons we chose the hotel, the response we got from the community manager was very… UNPROFESSIONAL...
  • Mariane I
    Mariane I
    Sep 2023 1 contribution
    ...The Pool is closed right now, but will be reopened at the 16th of september. Good size bedroom, a little bit warm at nicht... In the bar Siddiqur is serving nice beers and cocktails... The mall of the Emerates is nearby just as the metrostation...
  • Dapo F
    Dapo F
    Aug 2023 2 contributions
    My family and I had an absolutely wonderful stay at Hilton Garden Inn, Dubai. We had a lovely family room -two rooms with a connecting door and this was the first time I’ve had that in a hotel... The rooms were spotless, very comfortable and climate controlled... The bed was Uber comfortable and we slept well... We had a varied schedule but the room was already cleaned by the time we returned every single time almost like magic... The breakfast buffet was simply delicious with a wide variation and table seating was excellent... The staff were friendly and the responded swiftly to requests... The Mall of the Emirates was about 10mins walk away which was quite convenient...
  • Mirtha R
    Mirtha R
    May 2023 2 contributions
    ...The front desk personnel Uzma and Nour were very accommodating to our every request and made the stay very pleasant... Rooms were clean, common areas looked good and the breakfast was amazing...
  • John R
    John R
    May 2023 4 contributions
    ...The staff were very friendly and helpful, the room was clean and comfortable and the breakfast was great. The location close to the mall of the emirates with its metro station meant it was easy to get to other tourist destinations...
  • Jos E
    Jos E
    Apr 2023 3 contributions
    ...very nice hotel with good service. the hotel was cleaned very well and our hotel room was in good hands with Thameed... Every evening when we came back the room looked fantastic... The Garden bar was a cozy space where you could enjoy a beer and a glass of wine in a cozy atmosphere... This is very good Hotel and is definitely recommended...
  • Louise T
    Louise T
    Apr 2023 2 contributions
    Had a wonderful evening at the garden bar... The bar tender Siddiqur was exemplary and very attentive, making sure myself and all his other guests had exactly what they needed Drinks wise, I sampled the prosecco - was a great compliment to the lovely risotto...
  • BC
    BC
    Apr 2023 37 contributions
    Fantastic base for Dubai stay… the hotel and facilities are just what you need for a visit to Dubai... We found the Hilton Eremites Mall hotel to have everything you could possibly need for your stay... It’s a central location which is great for visiting attractions with everything within a 15-20min Uber/taxi ride... The breakfast is plentiful offering a range of things and staff are always on hand to help... The rooms are spacious and clean and a perfect base for families not spending their holiday on their room... Get out at 9am to secure your spot, but never too busy... The staff around the pool cannot do enough for you/children soo friendly and helpful... Great sunshine spot from 10-4... Spa treatments next to the pool are also great and incredible value for money...
  • Etern G
    Etern G
    Apr 2023 2220 contributions
    ...Easy to access, has spacious parking, lobby and waiting area. Hotel has quite ok facilities... Mini Mart Prayer Room Gym Pool Visited many times for Ramadan Iftar, unfortunately the menu and food is not for Ramadan, first day there were even Ramadan drinks, starters (cold or hot mezze) the main courses far from Ramadan Iftar menu, the rest of the days was but still the quality is up and down, there is no consistency...
  • Maddie M
    Maddie M
    Mar 2023 3 contributions
    ...The breakfast buffet was awesome and the location was great. I had to switch up the dates I was staying until I bunch of times and the concierges were always SO sweet and helped me figure out accommodations quickly and easily... I really enjoyed the service here, it was excellent!... There’s an awesome little bar downstairs, I only checked it out on my last night but I wish I had stopped by it a couple more times!!... It had soccer games on every TV and the bartenders were so nice and gave amazing service!... I was traveling alone so I really appreciated the friendly service... I was traveling alone so I always appreciate a bartender that makes conversation, shows interest, etc!... Siddiqur was super busy and still gave me prompt service and some entertaining conversation and jokes!... I was *really* happy they had a shuttle twice a day to the beach, Ubers are a fair price in Dubaï but you find at the end of the trip you spend a lot of $ of them just because of the quantity, so any free rides you can get, I would take advantage of!...
  • CuriousSophia
    CuriousSophia
    Mar 2023 1392 contributions
    ...My room was airconditioned, clean and comfortable, but I probably wouldn't stay again, and wouldn't recommend it for those holidaying in Dubai... I was hoping the pool would be nice, but it's also a bit shabby, and most of the day the pool and decking area are shaded, so it's not a great place if you want to soak up the sun... Breakfast options and takeaway deli on the ground floor were very average...
  • DW
    DW
    Mar 2023 14 contributions
    ...A very comfortable hotel with a great base for exploring the downtown area. We used it as a base and stocked the room fridge with our own breakfast, and there are many options nearby for lunch and dinner - especially in the Mall... We used the nearby Metro station to get around... Very comfortable beds and a huge powerful shower... The pool is small and clean but sufficient for a few lengths in the morning or evening...
  • llockecarpenter
    llockecarpenter
    Feb 2023 8 contributions
    The hotel room was clean and surprisingly spacious. We opted for a suite with a pull out sofa bed for our children and even this was comfy... The pool staff were particularly friendly and made our children feel very happy and safe... Waiting and kitchen staff were all really friendly and helpful... They have a stash of Nutella if you ask - shhh!... The gym is well stocked and open 24 hours... There are washing machines and dryers which are free - a nice touch... The pool staff offered for us to take hotel towels to the beach which is great as it meant we didn't need to try and dry our towels... The metro goes from the Mall of the Emirates which is just over the road... The only downside is that the pool (which is lovely) is in the shadow of the hotel so there is only sun for about 3 hours... Have a late breakfast, use the pool until early afternoon and then head out to explore Dubai... It's considerably cheaper than staying at a beach side Hilton and I think it's worth staying a bit further out for the all the service you get...
  • vacatonmissy
    vacatonmissy
    Feb 2023 24 contributions
    We had an excellent experience at HGI Dubai Mall of the Emirates... The location was excellent we took the metro from the airport to the mall and walked to our hotel... Plenty of shops and restaurants nearby especially with the mall so close... The breakfast was great and we had made to order eggs each morning... We also used the free laundry service which was unique and great to take home clean clothes... There was also a spa on the same floor as the laundry but we didn’t know until the last night, they were open late so a good option to relax anytime of day... We used our Hilton honors points for our stay and with breakfast included it was worth it... Otherwise we enjoyed our stay and I have posted videos of the room, laundry, pool and bar on my YouTube channel...
  • Shirley catheri... M
    Shirley catheri... M
    Jan 2023 2 contributions
    ...The staff are amazing, professional and very helpful!... Massive big laundry room to wash your clothes... Loads of lovely local restaurants near by... Literally a 5 min walk to the mall of emirates... Hotel provides a bus each day to kite beach free of charge and collects you also...
  • Thorsten B
    Thorsten B
    Jan 2023 54 contributions
    ...Every year we stay in the Hilton Garden Inn Mall of the Emirates because we are happy with the service and the quality. The location is perfect for us because the Hotel next to the Metro and many golf courses... The team is extremely friendly, and we always feel welcome.. We will come again...
  • danitravels16
    danitravels16
    Oct 2022 150 contributions
    ...We booked this hotel with breakfast included and the breakfast was very good. So much variety from pastries, to omelettes, to waffles, fresh fruit and yoghurt... It was a perfect breakfast to start the day... Our hotel room was clean, tidy and a great size... I’d recommend this hotel if you are visiting the sites around Dubai as it’s central to most attractions... 20 mins to the Burj Khalifa and Dubai Mall, 15 minutes to the Burj Al Arab and Jumeirah Beach, 10-15 minutes to the mono rail which takes you to the Atlantis Hotel on The Palm, over the road from the Emirates Mall (about a 5 minute walk) The location is perfect... There was a swimming pool at the hotel but we didn’t have time to use this and there was a shuttle bus that went to the beach but unfortunately we didn’t have time for this either... There is a little shop in the hotel, selling snacks, drinks, toiletries and gifts... A brilliant hotel for a few nights stay!...
  • AndyHaitch
    AndyHaitch
    Sep 2022 645 contributions
    We booked as part of a BA package based on previous reviews and the location (10 min walk to Mall and to Mashreq Metro station)... Large clean rooms and very friendly staff... Good local amenities (including 24hr grocery & a pharmacy)... Good coffee and great bread options, but hot food was not very good and fruit seemed to consist of watermelon & pineapple plus two large bowls of yoghurt (plain and fruit)... Given its very easy to order breakfast via Uber, hotel option needs to up their game... There was also fresh salad…but salad for breakfast??...
  • ismail k
    ismail k
    Sep 2022 16 contributions
    Stayed in Hilton Garden Inn Dubai mall of the Emirates for 5 nights,it was our anniversary so they surprised us with an anniversary cake which was very nice of them. We have been going to this hotel with my family for a number of years and they never disappoint... When we arrived at our hotel we were given an early check-in (always subject to availability) which was great after a long flight, rooms were cleaned to a very high standard and breakfast had a lot of options to choose from, location is perfect and close to mall of the Emirates and the metro... Also I would like to give a special thank you to Durga who cleaned our room and was always so polite and Courteous, also the manager was kind enough to introduce herself at breakfast, had good chat, thank you Nadia...
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Giorgio d wrote a review Dec 8
5 contributions
Good service. Careful when booking a room, as there are many smooking rooms. Excellent breakfast service. Special thanks to Leli (buffet) and Thazin (omelettes) for their attention throughout our stay.
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Date of stay: December 2023
Value
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Service
Trip type: Traveled as a couple
Room Tip: Make sure to book a non-smoking room if you do not smoke.
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Tiger1869 wrote a review Jun 2023
Abu Dhabi, United Arab Emirates2 contributions
Hotel's Favorite
The service and staff, Joy in particular, was amazing. Though I brought a lot of luggage with me at arrival to check-in yesterday, The staff were so kind to help me to complete my checkin process. Hope to come back again soon!
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Date of stay: June 2023
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Trip type: Traveled solo
Room Tip: Dinner is also available on the ground floor restaurant along with beverages from the Atmosphere...
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Response from Hilton Garden Inn Dubai, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded Jun 30, 2023
Hi 'Tiger1869', thank you for sharing your feedback. We are glad to learn that you have found our overall service to your satisfaction and liking as well as for recognizing Joy. Please allow us to share with you that due to the number of check out particularly on the busy timing, our Guest Assistance Team Member might not be able to assist you however, we appreciate your feedback and understanding on this matter. It was our pleasure to have you and we all look forward to welcoming you back in our hotel in the future. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Srikanth T wrote a review Nov 2023
1 contribution
Hotel very beautiful and I love the breakfast and staff was very nice and friendly and specially LELI is very good and she very friendly I will be back soon , thank you so much leli see you soon .....
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Date of stay: November 2023
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Location
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Trip type: Traveled on business
Room Tip: All good
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Response from Hilton Garden Inn Dubai, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 5 days ago
Hi ‘403srikantht’, Thank you for sharing your feedback. We are truly glad to learn that you have found our overall service to your satisfaction and liking as well as for recognizing Leli. We appreciate your feedback very much and we all look forward to welcoming you back to our hotel. Best regards, Hilton Garden Inn Dubai Mall of the Emirates Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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flyeasy wrote a review Nov 2023
Worldwide10 contributions
Our stay at the Hilton Garden Inn was very pleasant. The staff were very courteous and easy to work with. Rooms were very clean and spacious. I really liked the underground parking that was included. Made for a convenient stay. Breakfast buffet had a lots of options to make a good meal out off. No concerns here at all. Recommend for folks looking for an alternative to the high priced hotels in the heart of Dubai, though it’s a short 10-15 min drive from down town and the palm.
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: Underground parking, 2blocks from mall, great spot for people with teenage kids
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Response from Hilton Garden Inn Dubai, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 1 week ago
Dear 'flyeasier', thank you for sharing your feedback. We are glad to learn that you have found our overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back to our hotel. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tessy W wrote a review Nov 2023
1 contribution
I would like to appreciate Hardeep and team in the breakfast buffet section. He is very helpful and courteous, going out of his way to provide a pleasant dining experience to all of us. The breakfast has a variety of options and we loved them all. Excellent experience for us all.
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Date of stay: November 2023
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Trip type: Traveled with family
Room Tip: Change the food items.
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Response from Hilton Garden Inn Dubai, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 2 weeks ago
Hi '900tessyw', thank you for sharing your feedback. We are glad to learn that you have found our breakfast service to your satisfaction and liking as well as for recognizing Hardeep. We appreciate your feedback very much and we all look forward to welcoming you back to our hotel. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scott B wrote a review Nov 2023
1 contribution
Very lovely staff and great service at the Hilton bar from siddiqur. Very quick and friendly with all of the family. Attends to all of our needs during the our stay at the Hilton in Dubai. ……………………….,.,,..,.,….,.,,.,.,,,,,.,,,,,,,,,,,,,
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Date of stay: November 2023Trip type: Traveled with family
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Response from Hilton Garden Inn Dubai, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 2 weeks ago
Hi Scott, thank you for sharing your feedback. We are glad to learn that you have found our overall service to your satisfaction and liking as well as for recognizing our superstar Siddiqur. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jonna K wrote a review Nov 2023
1 contribution
Did not stay ar the hotel this time but only visited sport bar. Food was good, the service was great and the overall atmosphere was nice. Siddiqur provided excellent service. Have stayed in the hotel in the past and came back for the bar. I will visit for sure again.
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Date of stay: November 2023Trip type: Traveled on business
Room Tip: Alcohol served and smoking allowed, if that is what you look for.
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Response from Hilton Garden Inn Dubai, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 3 weeks ago
Hi Jonna, thank you for sharing your feedback. We are glad to learn that you have found our bar service to your liking as well as for recognizing Siddiqur. We appreciate it very much and we all look forward to welcoming you back to our hotel. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ahmed M wrote a review Nov 2023
1 contribution
Very relaxing and comfortable, the staff are really good and helpful, the hospitality is amazing! The location in Barsha area is perfect, very close to metro station, mall of the emirates, supermarkets and coffee shops!
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Date of stay: November 2023Trip type: Traveled solo
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Response from Hilton Garden Inn Dubai, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded 4 weeks ago
Dear ‘ahmedm284’, thank you for sharing your feedback. We are truly glad to learn that you have found our location and overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pete H wrote a review Oct 2023
1 contribution
Great service in bar from Siddiqur, always friendly and have great service. We had a great stay for 5 nights, albeit the hotel rooms are relatively basic, parking was easy and the service from front desk was also very good. I’d stay again if in the area.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Garden Inn Dubai, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded Oct 30, 2023
Hi Pete H, thank you for sharing your feedback. We are really glad to learn that you have found our location and overall service to your satisfaction and liking as well as for recognizing Siddiqur for his friendliness and hospitality. We will make sure to share your feedback to our entire team. It was our pleasure to have you and we all look forward to welcoming you back. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Francessca H wrote a review Oct 2023
3 contributions
Very spacious and clean room. Breakfast was excellent with a great selection of hot and cold foods, they even have a waffle maker! Staff are friendly, welcoming and helpful I would definitely recommend to all my friends and family.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton Garden Inn Dubai, Marketing at Hilton Garden Inn Dubai Mall Of The Emirates
Responded Oct 19, 2023
Hi '689francesscah' thank you for sharing your feedback. We are glad to learn that you have found our overall service to your satisfaction and liking. We appreciate your feedback very much and we all look forward to welcoming you back to our hotel. Best regards, Hilton Garden Inn Dubai Mall of the Emirates team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$111 - $244 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
370
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HILTON GARDEN INN DUBAI MALL OF THE EMIRATES - Updated 2023 Prices & Hotel Reviews (United Arab Emirates)

Frequently Asked Questions about Hilton Garden Inn Dubai Mall Of The Emirates
Which popular attractions are close to Hilton Garden Inn Dubai Mall Of The Emirates?
Nearby attractions include Dreamscape (0.3 miles), Mall of the Emirates (0.3 miles), and Ski Dubai (0.1 miles).
What are some of the property amenities at Hilton Garden Inn Dubai Mall Of The Emirates?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Dubai Mall Of The Emirates?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Garden Inn Dubai Mall Of The Emirates?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Dubai Mall Of The Emirates?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Dubai Mall Of The Emirates?
Conveniently located restaurants include The Noodle House - Nakheel Mall, Nando's Mall of the Emirates, and Tribes.
Are there opportunities to exercise at Hilton Garden Inn Dubai Mall Of The Emirates?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Garden Inn Dubai Mall Of The Emirates have airport transportation?
Yes, Hilton Garden Inn Dubai Mall Of The Emirates offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Dubai Mall Of The Emirates?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Dubai Mall Of The Emirates offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Dubai Mall Of The Emirates?
The staff speaks multiple languages, including English, Spanish, French, Italian, Hindi, Arabic, and Indonesian.