Pullman Dubai Downtown
3,114 reviews
#207 of 754 Hotels in Dubai
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Marasi Drive, Business Bay, Dubai 413311 United Arab Emirates
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Room & Suite (289)
Dining (128)
About
#207 of 754 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice
Pullman Dubai Downtown is a cosmopolitan 5star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area, with convenient access to and from Sheikh Zayed Road and Al Khail Road. Elegant contemporary interior design with stunning views of the Dubai Skyline and Dubai Water Canal
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
River View
Languages Spoken
Arabic
Location
Full view
86Good for walkers
Grade: 86 out of 100
46Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Marasi Drive, Business Bay, Dubai 413311 United Arab Emirates
Name/address in local language
Getting there
Business BayDubai Metro16 min
Burj Khalifa/Dubai MallDubai Metro20 min
Rental CarsSee rental cars from $21/day
3,114Reviews69Q+A100Room tips
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Popular mentions
This was a terrible experience Booked few days before New Years Eve with Accor as a gold member. Went to the hotel the day before new year eve to check the terrace for the fireworks, could find my booking after 30min The day of the checkin (31st Dec), the front staff refused my booking with points although Accor website enabled it, did not give any benefits associated to Accor gold member and forced me to pay the full price by credit card. Not a way to treat any customers especially when you reopen your hotel. The staff was not trained, did not know Accor loyalty program although Pullman is well inside it, could barely speak english, and the hotel is not that close from the burj khalifa, nor from the metro, in an area under construction, no pavement etc I will never put back a foot in this hotel…
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Date of stay: December 2020
Value
Service
Sleep Quality
Helpful
Great edition to Pullman Branches in UAE, Pullman Dubai Downtown gladly surprised me as a regular guest in Pullman JLT. Place is great unfortunately Music is not pleasant for lounge bar. Staff highlight is Julie! Great engagement!
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Date of stay: January 2021Trip type: Traveled solo
1 Helpful vote
Helpful
Disappointed with this hotel. The greeting was outstanding and so were a few of the staff members but overall, it just wasn't up to the standards we were expecting. The breakfast was pricy but absolutely abysmal, especially for a hotel of this standard, the room had a stale smell and needs to be renovated. Due to COVID everything was closed but not to the fault of the hotel's. On the plus side, it's in a good location not too far from the main city centre. I'd like to give a big thanks to KALUME - who was outstanding throughout our whole stay. Helpful and a real benefit to this hotel. Unfortunately I do not recommend this hotel and will not be coming back.
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Date of stay: March 2020
Location
Cleanliness
Service
Helpful
Everything turned out to be beautiful, except for the smell of aromatic aerosol in the room, too obsessive. This situation was quickly and kindly helped by an employee named Ayaz (Russian-speaking), bribed by his sincerity in the desire to help. Friendly staff, delicious breakfasts, good location, within walking distance to the fountains/ Таксистам сложно произнести название, зовут Стингербургер=))
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Date of stay: March 2020
Helpful
Response from Steigenberger_Dubai, Manager at Pullman Dubai Downtown
Responded Mar 24, 2020
Dear T6691FW, Thank you for taking the time to share your experience and for choosing to stay at the Steigenberger Hotel Business Bay - Dubai! We are pleased to read your positive detailed review and we are glad to know that you had a great experience. We will certainly share your feedback with the team and they will be delighted to see your valuable positive comments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Torsten Obermann General Manager
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A great hotel with facilities that you and family would expect to have, in order to enjoy the overall experience starting from the reception to the room and the associated restaurant and cafe, coupled with easy to access walkways for healthy treatment and counter balancing your delicious food at the Hotel or the many nearby places to choose from. It’s quite and positioned in a manner that makes this choice a must repeat, as confirmed by the family members. Thanks to the Hotel Leadership, Management Team and the support staff.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Steigenberger_Dubai, Manager at Pullman Dubai Downtown
Responded Mar 24, 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Steigenberger Hotel Business Bay-Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Looking forward having the pleasure of welcoming you again in the near future for another memorable stay. Kind regards Torsten Obermann General Manager
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PRICE RANGE
$96 - $249 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Steigenberger Hotel Business Bay
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBusiness Bay
NUMBER OF ROOMS
350
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Claim Your Listing Frequently Asked Questions about Pullman Dubai Downtown
Which popular attractions are close to Pullman Dubai Downtown?
Nearby attractions include Lux Crawl (0.2 miles), Real Smart Limousine (0.3 miles), and Gotha Club Dubai (0.3 miles).
What are some of the property amenities at Pullman Dubai Downtown?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Pullman Dubai Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Dubai Downtown?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Pullman Dubai Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Dubai Downtown?
Conveniently located restaurants include Brothaus Bakery, Bayside Restaurant and Terrace, and Bleu Blanc Oysters & Grill.
Are there opportunities to exercise at Pullman Dubai Downtown?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Pullman Dubai Downtown have an airport shuttle?
Yes, Pullman Dubai Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Dubai Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Dubai Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Pullman Dubai Downtown?
Many travelers enjoy visiting Jumeirah Archaeological Site (2.0 miles).