Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to Flora Al Barsha Hotel, the perfect blend of luxury and convenience in the heart of Dubai. Ideally located on Sheikh Zayed Road in the vibrant Al Barsha district, our hotel is just steps away from the renowned Mall of the Emirates. Choose from 186 spacious, fully serviced guest rooms, each thoughtfully designed with modern interiors and soothing colors for your ultimate comfort. Indulge in a range of international cuisines at our on-site restaurant, relax by the pool, or rejuvenate with our signature spa services. With convenient Metro access, Flora Al Barsha Hotel provides easy connections to Dubai’s top attractions. Discover Ski Dubai, explore the iconic Palm Island and Bluewaters Island, unwind at Kite Beach, or soak in the lively atmosphere of Dubai Marina—all within a short ride. The Dubai World Trade Centre is just a 15-minute drive away. At Flora Al Barsha Hotel, we ensure a seamless and memorable stay with world-class amenities and exceptional service
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Arabic, Hindi
Location
Sheikh Zayed Road Near Mall Of The Emirates, Dubai 8088 United Arab Emirates
Name/address in local language
Flora Al Barsha Mall Of The Emirates
4.5 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Flora Al Barsha Mall of the Emirates Hotel emerges as a top choice for its strategic location near the metro and shopping options, according to guests. The service garners high marks for the staff's warmth and efficiency, enhancing visitor experiences.
The hotel's amenities, including a rooftop pool and shuttle service, are frequently lauded, as is the hotel's cleanliness. Guests enjoy a welcoming atmosphere and modern accommodations that offer substantial value, with the spacious and pristine rooms often being a highlight for those planning a return stay.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Helpful
Amenities
Well-appointed
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Detailed Reviews
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I liked the hotel for its location. Near the metro, Mall, many grocery stores and cafes. The room is standard, but very spacious. Cleaning every day. You need to turn it on near the door (should it be removed or not). The room has a minibar (for a fee). I was glad that there was an iron, ironing board, kettle and tea and coffee. Drinking water is added every day. Breakfast is decent - oatmeal, scrambled eggs, vegetables, olives, sausages, cheeses and fruits. Tea and coffee, juices. There is a swimming pool on the roof, who is too lazy to go to the sea. It's not big, but you can sunbathe. There are sunbeds and towels provided. Open until 21.00. A bus runs to the sea at 9.00 and picks you up at 13.00. If you go a little further to the left (looking at the sea), there is a bar, a toilet and a shower with fresh water. Therefore, it is comfortable at sea. Sunbeds are paid. But we never used it because the sand is fine and it’s comfortable to lie down on. The farther from the bus stop the prices for sunbeds are cheaper. You need to ask.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this elegant and well-maintained hotel in Dubai for around a month, and it exceeded my expectations. The beautiful environment made for a comfortable stay, and the convenient location near the metro station made getting around Dubai a breeze. The staff—Amit, Avinash, Bheem, Samiksha, Rabea, Vineet, Chef Manoj, and the entire housekeeping team—was incredibly kind and friendly, always going the extra mile to ensure a pleasant experience. The housekeeping team, in particular, was excellent, with daily room cleanups that kept everything spotless. Overall, my experience living here was exceptional.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jikku John, General Manager at Flora Al Barsha Mall Of The Emirates
Responded Aug 21, 2024
Dear Guest, We are delighted you had a memorable experience with us and we were able to exceed your expectations. We are truly grateful for the wonderful things you have said about the hotel, location, team and the services provided. At Flora Hospitality, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Thank you so much for appreciating each and every team member in our hotel. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests, we are truly fortunate to have such an amazing team. We have shared your feedback with everyone at the hotel, your appreciation means the world to our people and will inspire and encourage them in their continuous pursuit of excellence. We are extremely delighted to have you as an “ambassador” for Flora Hospitality and look forward to welcoming you back. Thanks & Regards Jikku John Mathew Cluster Director of Operations
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Everything was comfortable, the service was always great. Sauraph , The cleaning guy was very friendly and always helped us with our room, we brought our bikes and they were really helpful keeping them in the luggage room and taking them out every time we needed them. Would definitely recommend! Room 302. Lakshmi from the reception was also great.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jikku John, General Manager at Flora Al Barsha Mall Of The Emirates
Responded Dec 20, 2022
Dear Guest, Thank you for staying with Flora Al Barsha Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for them. We look forward to welcome you back soon with us. Thanks & Regards, Jikku John Mathew Cluster Director of Operations
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The hotel has an excellent location. Nearby metro and Mall of the Emirates. The rooms are good sizes. The reception staff is responsive. There is a transfer to kite beach. They take you there at 9:00 and back at 13:00 (you need to reserve a day in advance). The rooftop pool is small, but there are usually no people there. Room cleaning leaves much to be desired. It feels like they are just making the bed and that’s it. There were 3 of us, when we checked in the room was not ready for three, we had to wait a long time for an extra bed to be installed (despite the fact that we arrived late in the evening and were tired). There were also no supplies for 3 people. There are no mugs in the bathroom. Instead of spoons, there are just wooden chopsticks, so if you decide to buy food in the supermarket and eat in your room, you won’t be able to. There were always only 2 towels for 3 people. Once they didn’t put it in at all, I had to constantly ask. Tea/coffee/water is constantly replenished without any complaints. The staff is friendly and welcoming. We only took breakfast, you definitely won’t leave hungry, but there is no variety at all. The hotel is already a little worn out, of course. I was left with a mixed impression, I’m not sure I would come back again
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Date of stay: May 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of this hotel adjacent to the Mall of the Emirates makes it a worthwhile place to stay. There are superior hotels nearby but they tend to be significantly more expensive. Unfortunately we were not informed until we arrived at the pool area that small children are not allowed to swim due to "chemicals in the pool". While large in size the room was relatively dated and seemed to be a converted apartment. The breakfast was good and there is a small cafe in the lobby.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:The train runs adjacent to the hotel which can be bothersome until it stops running in the night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jikku John, General Manager at Flora Al Barsha Mall Of The Emirates
Responded 3 days ago
Dear Guest, Thank you for staying with Flora Al Barsha Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. As per the directives from Dubai Municipality the kids who under 05 years are not allowed to use the adult swimming pool and we have displayed it clearly next to the pool. Even though they are with their parents this is a strict measure imposed as a safety standard. We are bound to follow that strictly as any deviations can lead to imposing hefty penalties on the hotel during random inspections. We request your understanding and look forward to welcome you back on your next trip. Thanks & Regards, Jikku John Mathew Cluster Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Day 1, 8th February 2024: Upon arrival at the hotel, I had booked a double room and requested a quiet location away from the lift, as is my custom. However, the initial room assigned to me had a noisy Aircon, reminiscent of a helicopter. Despite a technician's attempt to resolve the issue, it persisted, leading to a relocation to another floor. Unfortunately, this room also overlooked the lift, contrary to my initial request. Another wait ensued as we hoped for a suitable room allocation, but the ordeal was far from over.
The newly allocated room had a bed that appeared to be a double but was, in fact, two twin beds pushed together. We returned to the manager and requested a mattress change to eliminate the gap between the beds, to which the manager agreed. However, upon returning to the room later that night, we discovered that no action had been taken.
Day 2: In the morning, we once again requested the manager to change the mattress. However, he informed us that changing the mattress would require changing rooms again. Frustrated with the ongoing issues, we decided to leave for the day and signalled for the room to be cleaned by placing the blue light outside. Upon our return at night, we were shocked to find the room untouched and the cleaning staff seemingly unaware.
Angered by the poor service, we called the manager, who deflected responsibility to housekeeping. Growing increasingly furious, I demanded to speak with the GM, only to learn that the GM had already left for the night, as it was Friday. Left with no choice, the manager and the housekeeping manager reluctantly came to our room to apologize and offered yet another room change, this time with a true double bed.
With no alternative, we reluctantly began packing our bags to relocate to another room. Despite the challenges, the manager, Mr. Ajay remained steadfastly proud of his efforts with no empathy to our suffering. I demanded a refund for at least one night's stay to hold the hotel accountable and compensate for our inconvenience which was meant to prompt a change in their behaviour through a financial consequence, but the manager adamantly declined.
I will be checking out tomorrow, the 11th. To anyone reading, I strongly advise against staying at this hotel. It is a complete waste of money, as it clearly lacks a focus on quality or customer satisfaction. The only they have is their location.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jikku John, General Manager at Flora Al Barsha Mall Of The Emirates
Responded Jul 11, 2024
Dear Guest, Thank you for your recent stay with Flora Al Barsha Hotel and for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We sincerely apologize for the inconvenience caused with regards to the room allocation, services from the team. We have already taken up the concerns very seriously and corrective action will be taken for sure. I personally assure you of our best services in the future and the entire team at Flora Al Barsha request you to give us another chance to serve you better. Thanks & Regards Jikku John Mathew Cluster Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a week to prepare for immigration. Despite it being a 4-star hotel, I was able to stay there for about 12,000 yen per night because it was the off-season in May. Vinej, the Indian man at the front desk, is a fan of Japanese anime. It's a very good hotel and I recommend it.
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Date of stay: May 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service is the best, you can see them carrying cleaning tools in the hallway or cleaning each room the entire day. I guess that's why it's always really clean inside. Also the food is DELICIOUS, i tried almost every single dish here and i have no complaints, i even felt like i didn't pay enough because of how big and tasty it was. And the staff workers are really nice, for example mr.Lakshmi.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jikku John, General Manager at Flora Al Barsha Mall Of The Emirates
Responded Jan 2, 2023
Dear Guest, Thank you so much for taking the time to share your review on Tripadvisor. We are delighted to hear that you had an enjoyable stay with us and everything went excellently. We have shared your wonderful compliments to the entire team and we are happy to have you as our guest as well. Thank you again for choosing to stay with us and look forward to welcoming you back in near future. Best Regards Jikku John Mathew Cluster Director of Operations
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Love the hotel, friendly staff we took the executive suite clean room 👍🏼 Great location next to mall of emirate 2 mins on foot Definitely I’m coming back and book with them
There’s one time on 12/7 the house keeping outdone themselves they cleaned the room so well they even arranged my clothes 🤣
There’s just couple of things I didn’t like First the refrigerator wasn’t cold although we told them to fix it but it still the same.
Second The parking is so tight you could hit one car or two even the ram to exit the parking is so narrow so be careful.
Third Didn’t like the way they put the Soap, shampoo & shower Gel They put it in a dispenser but if you ask for a soap they’ll bring it to you 👍🏼
Last but not least the Room service was terrible we ordered a club sandwich and they said there’s no Eggs, really? No eggs? You can just buy some from Carrefour it’s behind the hotel they said Only chicken and it was dry, the orange juice was a disaster there’s no taste it was like water
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jikku John, General Manager at Flora Al Barsha Mall Of The Emirates
Responded Dec 23, 2022
Dear Guest, Thank you for your recent stay with Flora Al Barsha Hotel and for taking your valuable time to highlight your comments, as it is only with guest feedback that we can improve upon our services. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We sincerely apologize for the inconvenience caused with regards to the concerns addressed. We have already taken up the feedback very seriously and corrective action will be taken for sure. I personally assure you of our best services in the future and the entire team at Flora Al Barsha request you to give us another chance to serve you better. Thanks & Regards Jikku John Mathew Cluster Director of Operations
Read more
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 10days with my family. We arrived early morning at the hotel, tired and sleepy. Completely forgot to book the hotel one day earlier so that we can check in early. Laxmi helped us to book the room and manage to check in. Laxmi was every helpful and friendly during our stay. He attended to all our requests. Since Laxmi is on the night shift, Pranjal was there to assist us during day time. He printed our vaccination, PCR and Home quarantine documents for our travel. Even gave me advice on where to shop for souvenirs.
The breakfast was good, with a lot of variety. Close to the Mall of Emirates and the Metro station. The shuttle bus provided by the hotel to Expo 2020 was very convenient. We saved a lot of money on transport because our visit was mainly to Expo 2020.
The hotel needs to improve on giving us better quality toiletries, the bath soap and shampoo was so bad that I need to purchase one. Other than that I will surely recommend it to others.
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Date of stay: January 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jikku John, General Manager at Flora Al Barsha Mall Of The Emirates
Responded Feb 8, 2022
Dear Guest, Thank you for your great comments and appreciation after your recent stay with us. My team and I deem it a privilege to have served you and we are delighted to read such a wonderful review from you. We are happy to learn from your feedback that you had one of the best hotel experience at Flora Al Barsha. Along with that we have noted the feedback on where we need to improve further. Rest assured that it will be taken with its due importance and you will experience the changes on your future visits. We thank you for sharing it with us and we look forward to welcome you back on your next trip. Thanks & Regards Jikku John Mathew Cluster Director of Operations
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There are more places to choose from in the Dubai area.
PRICE RANGE
$92 - $161 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
186
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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