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Room & Suite (183)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#356 of 926 hotels in Dubai
Location
3.9
Cleanliness
4.5
Service
4.4
Value
4.3
Travelers' Choice
Hilton Garden Inn Dubai Al Mina is an upscale focused service hotel - a combination of best-in-class customer service together with affordable comfort and convenience.The 181-rooms HGI, located between Bur Dubai and the upscale Jumeirah, provides access to Port Rashid, WTC, Dubai Mall and Burj Khalifa for your shopping and entertainment enjoyment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Center with Internet Access
Conference facilities
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
Arabic, Hindi
Hotel links
Location
57Somewhat walkable
Grade: 57 out of 100
161Restaurantswithin 0.75 miles
14Attractionswithin 0.75 miles
Contact
Al Mina Rd, Dubai 50831 United Arab Emirates
Name/address in local language
Getting there
ADCBDubai Metro15 min
Rental CarsSee rental cars from $21/day
979Reviews70Q+A69Room tips
Reviews
Traveler rating
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Most Recent
We stayed at the Hilton Garden Al Mina hotel from January 21 - 28 , 2023. Very clean hotel and amazing service. Very friendly staff. Nitin and Poonam and Dheeraj and Omar at the front desk reception gave us amazing service. The staff at the Breakfast restaurant including Brian, Nadeesha, Shan gave us superb service. Farook in the rooms cleaning department took very good care of us and gave us excellent service.
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Review collected in partnership with Hilton Garden Inn
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We only had two nights at this amazing hotel. The staff is super friendly. Room The rooms are huge with floor to window ceilings and amazing views of downtown. You can see the Burj Khalifa from the room. We took the shuttle to and from the mall which was really easy and convenient. It’s a really good location and near to La Mer beach as well. Pool The pool area is really nice and there are lounge chairs and umbrellas. The pool is a really great temperature and isn’t too deep. It was really nice to go and cool off. We didn’t have a chance to but we heard there are some events and specials for meals on the rooftop pool. Breakfast I can’t say enough good things about the breakfast and the staff in the morning. They’re all so friendly and make sure that you are taken care of. The food was delicious and there’s even an omelet bar. I 10/10 recommend coming to stay here. Lalit really went out of his way to make sure we had everything we needed. He even made us up a little surprise going away gift. We were so sad to leave. Will for sure stay here again if we are back in Dubai. Thank you Hilton Garden Inn!!! :))))))…
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Date of stay: May 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hgi Al Mina, General Manager at Hilton Garden Inn Dubai Al Mina
Responded May 26, 2021
Dear nadeenq, Thank you for taking time to post a positive review about our hotel and It is a pleasure for us to note that you had an great stay with us and found our hotel, location and facilities to your satisfaction, as this is what we always strive to achieve and provide our valued guests. I’m also very delighted to hear that you have found our hotel team especially Lalit to be very helpful and efficient. I will personally pass your kind compliments to them as your feedback will be an encouragement for them to continue delivering excellent service. Thank you again for staying with us and looking forward to welcoming you back. Best Regards Tamer Tantawi Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I keep travelling to Dubai every now and then, but this time it was different. I tried staying in Hilton this time & entire team made my stay experience mesmerising! Right from the check in to departure it was Soo seamless. I do remember few names of expertise team, Poonam who helped me planning a weekend in Dubai to giving me a room with a beautiful view. Jesse was very polite and approachable. I must say front desk team lead by Poonam is highly approachable and welcoming. Thank you entire team of Hilton. I will surely visit soon. :)
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Date of stay: January 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Higher floor rooms
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hgi Al Mina, General Manager at Hilton Garden Inn Dubai Al Mina
Responded 1 week ago
Dear 996anantb, Thank you for taking time to review our hotel and I’m glad that you have enjoyed your stay with us. I’m also very delighted to hear that you experienced high regards for customer service from our team which is my pride and joy. Thank you again for recommending us and looking forward to your next visit to Hilton Garden Inn Dubai Al Mina. Best Regards Tamer Tantawi Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear team, I had the most phenomenal stay at the hotel during my visit in December. Poonam was awesome and was helpful with assisting with my queries. Being a patron from the same industry, Poonam took me through the values well reserved with Hilton as a brand. Thank you so much for the wonderful stay and thank you Poonam for your service. Kudos team!!!
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hgi Al Mina, General Manager at Hilton Garden Inn Dubai Al Mina
Responded 1 week ago
Dear 996anantb, Thank you for taking time to post a positive review about our hotel and I’m glad that you have enjoyed your stay with us. I’m very delighted to hear that you have found our hotel team to be very helpful and efficient. I will personally pass your kind compliments to them as your feedback will be an encouragement for them to continue delivering excellent service. Best Regards Tamer Tantawi Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great staff and great team of people, always willing to help, especially there are 2 staff who are extremely helpful Mr Arpan and Ms Sampada Kadam! The highlight of the building is the staff and as a travel consultant will always recommend this property!
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hgi Al Mina, General Manager at Hilton Garden Inn Dubai Al Mina
Responded 3 weeks ago
Dear riyazikram81, I wish to express my appreciation for your efforts to send such gratifying feedback regarding your recent stay at The Hilton Garden Inn Dubai Al Mina. There is no higher compliment than learning that we completely met your expectations, as that is our utmost goal! Certainly, it was equally rewarding to read that you thoroughly enjoyed your guest experience, and your kind words were meaningful to all of us here. I look forward to a future opportunity to welcome you back to our hotel with anticipation. Best Regards Tamer Tantawi Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bed and the room was clean . very good amenities except if you are travelling from India do not forget to take your multi plug converter ie India to Singapore/China (2 pin ) Also do be aware the hotel gives you limited food breakfast options and very restrictive in terms of choices of gluten free, vegan. carbs free diets. It not friendly in that terms.I found some of the restaurant staff to be polite but some were uncaring for your needs. The reception staff was very helpful they gave us the multi charger but after a day as there was a shortage. The shuttle bus is very useful for drops and pick ups from Dubai Mall and La Mer beach and return . Very useful. They also helped us with information. One can receive local calls into the Hotel that is one more feature.The gym was probably unused so we found it dusty and yoga mats dusty also. …
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hgi Al Mina, General Manager at Hilton Garden Inn Dubai Al Mina
Responded Dec 8, 2022
Dear ranjinir2013, Thank you for taking time to post a positive review about our hotel and I’m glad that you have enjoyed your stay with us. I’m very delighted to hear that you have found our hotel team to be very helpful and efficient. I will personally pass your kind compliments to them as your feedback will be an encouragement for them to continue delivering excellent service. Thank you again for staying with us and looking forward to welcoming you back. Best Regards Tamer Tantawi Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had mixed feelings about our stay here. The lobby/dining room decor is very dated and the front desk staff is not overly welcoming. However, our room was spacious, well appointed and clean. The dinner and breakfast buffets were excellent. The location by the cruise ships/airport was good. With a few tweaks and attention to detail, this could be a property I could recommend.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hgi Al Mina, General Manager at Hilton Garden Inn Dubai Al Mina
Responded Dec 8, 2022
Dear Jane W, Thank you for taking time to post a positive review about our hotel and I’m glad that you have enjoyed your stay with us. Moreover, we regret to note your dissatisfaction with regards one of team members not being courteous enough. I can assure you that positive remedial action has been put into place to ensure there is no further recurrence. I look forward to a future opportunity to welcome you back to our hotel with anticipation. Best Regards Tamer Tantawi Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is so nice, safe & clean with great staff. I want to thank Mr. Nithin Prem ( front desk manager ) for his great efforts & hospitality to make our stay comfortable & enjoyable each time we stayed, we really felt like it’s our second home. Also, i want to thank Ms. Jessica & Mr. Dhiray from the front desk for all there assistance, they’re really great.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hgi Al Mina, General Manager at Hilton Garden Inn Dubai Al Mina
Responded Dec 8, 2022
Dear almulahasan , Thank you for sharing your experience on Trip advisor about your recent stay with us. It is a pleasure for us to note that you had an great stay with us and found our hotel, location and facilities to your satisfaction, as this is what we always strive to achieve and provide our valued guests. I’m very delighted to hear that you have found our hotel team to be very helpful and efficient. I will personally pass your kind compliments to them as your feedback will be an encouragement for them to continue delivering excellent service. Thank you for choosing to stay with us and we look forward to welcome you in near future for even better experience. Best Regards Tamer Tantawi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have used Hilton lot of times and this is the first time , I have lost cash . Twice first we thought we had misplaced some 100$ in cash and the second day we missed a 50$ note from wallet which confirmed it . The hotel management was not responsible enough , but I wanted to warn future occupants This is not good reputation for sure
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hgi Al Mina, General Manager at Hilton Garden Inn Dubai Al Mina
Responded Dec 8, 2022
Dear kalijana, Thank you for taking the time to post your review and we are sorry to hear that your most recent visit to Hilton Garden Inn Dubai Al Mina was not up to your expectations. The issues you have highlighted will not go unnoticed and we will certainly review the situation with the respective teams as we always strive to better ourselves, the service, and hospitality offered. Hilton Garden Inn Dubai Al Mina continues to strive and deliver efficient service standards and we are saddened to know that we have not achieved this during your stay with us. We would like to thank you for choosing to stay with us at Hilton Garden Inn Dubai Al Mina and despite the instances you have mentioned, we do hope that you will give us another opportunity to serve and enhance your visit. Kind Regards Tamer Tantawi Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love this hotel. Everyone was very friendly and helpful. The dining staff were accommodating and had really good recommendations. The cleaning staff was top notch. Dilshan cleaned our room everyday while we were here and as the days went by he was more and more helpful and creative. After the first time I asked him for face towels, he made sure there were always fresh ones available and even went so far as to make pretty swans with them. He also made sure we had enough water for the both of us. The service staff by the pool were friendly and fun. The DJ took our request and shared some of his own with us. The bartenders and servers ensured we enjoyed ourselves with great food and drinks and amazing service. I will definitely be staying here again. Thank you Hilton staff for an amazing experience and stay. And a special thank you to Dilshan for making our room feel like home for the 2 weeks we were here.…
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hgi Al Mina, General Manager at Hilton Garden Inn Dubai Al Mina
Responded Dec 8, 2022
Dear Cynbell, I wish to express my appreciation for your efforts to send such gratifying feedback regarding your recent stay at The Hilton Garden Inn Dubai Al Mina. There is no higher compliment than learning that we completely met your expectations, as that is our utmost goal! Certainly, it was equally rewarding to read that you thoroughly enjoyed your guest experience, and your kind words were meaningful to all of us here. I look forward to a future opportunity to welcome you back to our hotel with anticipation. Best Regards Tamer Tantawi Cluster General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$69 - $120 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Mina
NUMBER OF ROOMS
181
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Claim Your ListingHILTON GARDEN INN DUBAI AL MINA $68 ($̶2̶6̶9̶) - Updated 2023 Prices & Hotel Reviews - United Arab Emirates
Frequently Asked Questions about Hilton Garden Inn Dubai Al Mina
Which popular attractions are close to Hilton Garden Inn Dubai Al Mina?
Nearby attractions include Etihad Museum (0.7 miles), Magnum Dubai (0.5 miles), and Last Resort (0.5 miles).
What are some of the property amenities at Hilton Garden Inn Dubai Al Mina?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hilton Garden Inn Dubai Al Mina?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Garden Inn Dubai Al Mina?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Garden Inn Dubai Al Mina?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Dubai Al Mina?
Conveniently located restaurants include High Note Pool And Sky Lounge, Ginger Restaurant, and Estrellas Rooftop Lounge.
Are there opportunities to exercise at Hilton Garden Inn Dubai Al Mina?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Garden Inn Dubai Al Mina have an airport shuttle?
Yes, Hilton Garden Inn Dubai Al Mina offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Dubai Al Mina?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Dubai Al Mina offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Dubai Al Mina?
The staff speaks multiple languages, including Hindi and Arabic.