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Lotus Grand Hotel Apartments

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Lotus Grand Hotel Apartments
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93 Reviews from our TripAdvisor Community

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Showing 80: English reviews
1 review
1 of 5 stars Reviewed 1 week ago

very poor customer service...no coffee....tissues ...bad client coordination of managers and other staffs. worse hotel apartelle I had been with for my years of stay in Dubai..I do not recommend the kind of service they give

Helpful?
Thank Melinda G
Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Worst service. Absolutely rude manager, security and staff. Lack of hotel supplies. Dirty rooms. Worst experience- will never recommend this hotel to anyone. The security acts as "manager" after 6pm. Room smells like cigarettes. No tissue papers, tea and coffee in the room. The manager talks inappropriately to people and is not hospitable to any guest. This is not a... More 

Helpful?
Thank joannavillena09

Travelers are raving about these Dubai hotels

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Worst service ever.... "WORST".... before we used to book this hotel and find it very accomodating.. but now the manager there is the worst ..the "WORST"... i don't know if its only us who experience this kind of service but we never felt welcome at all... tissues are not new, it was used and limited, no coffee is ready nor... More 

Helpful?
Thank Nichz G
A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

Very good service, clean, friendly. We arrived a couple of hours before the check in time but they let us go to our room earlier. Breakfast was very good as well & the chef made very good omelettes. Excellent location 400m from metro station. We had a couple of problems (microwave not working) but once we informed reception, they sorted... More 

Helpful?
Thank A TripAdvisor Member
Dubai, United Arab Emirates
Level Contributor
2 reviews
4 of 5 stars Reviewed July 25, 2016

Cool Location and calm Atmosphere. Easy online booking felicity. neat and lean, excellent room services. well equipped kitchen. free pick and drop services. services well explained. nice reception. nice felicities

Helpful?
Thank jofy007
Karachi, Pakistan
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 18, 2016

The property is placed in the business district right next to the Canadian hospital in Abu Hail. The property is good as it has a lot of spots to eat and also has a lot of rental car companies near by - their apartments are clean and stylish and very spacy - so if you get a good value for... More 

Helpful?
Thank AMYN-TRIPAXIS
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2016

OUR STAY WAS A NIGHTMARE! We booked here for the second time to celebrate my friend's birthday. We invited famiy and friends to come over and to enjoy dinner together. We were not hesitant to invite friends as this was the second time we used the apartment for this kind of gathering. During the first visit, we were politely accommodated... More 

Helpful?
1 Thank lottielegh
Bishops Stortford, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 22, 2016

We are a family of 5 and booked a 2 bedroom suite, unfortunately this was not available but luckily my eldest son was old enough to stay in his own room. We were on 2 different floors but apart from this we were happy with the hotel. Staff were friendly, hotel was clean. Great having the free airport pick up... More 

Helpful?
Thank FamilyBSH
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 14, 2016 via mobile

Internet in hotel is disaster. I was complaining more than 10 times, they didn't do anything! Receptionist just don't care. Room service also very bad. Housekeeping = 0 . If they don't have time to clean your room today, they simply will not come. Guy wich working on swimming pool is more busy checking his phone, then to give some... More 

Helpful?
3 Thank RadeRakic
Port Louis
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2016

The 2-bedroom apartment was well appointed in terms of comfort of room and bathrooms etc. Extremely spacious comfortable lounge/dining room allowed us to work and watch TV without stepping on each other's toes. The breakfast buffet downstairs offered a great choice and the omelette was delicious. The main disappointment was the kitchen in the apartment which contains nothing useful of... More 

Helpful?
Thank BW57MAUR
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious 1, 2 and 3 bedroom apartments with full facilities consisting of a spacious living room with 34 inches flat-screened, satellite television, DVD player, music system and high-speed internet connectivity with a complete ambiance of relaxation and functionality will captivate you at Lotus Grand Hotel Apartments. Enjoy a spectacular view of the city while taking a few laps in the hotel’s rooftop swimming pool. Enjoy the Jacuzzi, sauna, steam & gymnasium together with our open-air poolside barbecue area for a family get-together. Exhausted from the day's activities, Bite Rite, our multi cuisine Coffee Shop is the place to settle for a quick meal or just walk in for a quiet dinner with your family. Lotus Grand Apartment is more than just a venue, it is a meeting and events destination in its own right. The Apartment is perfectly designed to meet the requirements of any event or conference, from company business meetings to banquets, social functions and weddings. It can even organise the outdoor catering to any destination in Dubai. Located 3 kilometers from Dubai International Airport and about 15 minutes drive to World Trade Center, Dubai Creek, famous gold souks, shopping malls and golf clubs around the city, the Lotus Grand Hotel Apartments offers convenience and accessibility. Business Centre working Hours from 0900 am to 1800 pm, Swimming Pool & Gymnasium Open from 0900 am to 2100 pm ... more   less 

Additional Information about Lotus Grand Hotel Apartments

Address: Abu Hail Hor Al Anz East, Deira | 24 Street, 9/1, Deira, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $76 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lotus Grand Hotel Apartments 4*
Number of rooms: 130
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