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Palazzo Versace Dubai

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Traveler (3544)
Room & Suite (443)
Videos (7)
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About

#235 of 1,166 hotels in Dubai
Location
4.2
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
Palazzo Versace Dubai is a neoclassical masterpiece with subtle traces of Arabian architecture. Featuring a striking entrance, high ceilings, landscaped gardens, and a range of well-crafted Italian furnishings, the hotel is truly symbolic of the Versace lifestyle. Every single piece of furniture and fabric that adorns the hotel's 215 hotel rooms and suites, and 169 residences, is designed and tailor-made by Versace. Each of the hotel's 8 restaurants and bars is designed to have an al fresco terrace to reflect the heritage of Palazzos. The hotel is 15 minutes away from the Airport and within 10 minutes of proximity to Downtown / Burj Khalifa, Dubai International Financial Center, Festival City Mall, and Dubai Mall. The beautifully landscaped gardens and the unobstructed views of the Dubai Creek and skyline make the hotel an ideal venue for weddings and social events.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Water sport equipment rentals
Aerobics offsite
Kids stay free
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Special diet menus
Swimup bar
Poolside bar
Archery offsite
Bowling offsite
Canoeing offsite
Evening entertainment
Raquetball offsite
Tennis court offsite
Water park offsite
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Private balcony
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Laptop safe
Refrigerator
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
River View
Languages Spoken
Russian, Arabic, Chinese, Afrikaans and 2 more
Hotel links
Special Offer:Sparkling Nights at La Vita

Location

Al Jaddaf Jaddaf Waterfront, Dubai United Arab Emirates
Name/address in local language
Palazzo Versace Dubai
Getting there
Somewhat walkable
Grade: 69 out of 100
69
Dubai Airport
Sharjah Airport
Al Jadaf
12 minDubai Metro
Traveler Insights
This summary was created by AI, based on 204 recent English reviews.
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Palazzo Versace Dubai is a luxurious, elegant hotel, according to many guests. Its location is lauded for being near the airport, city center, and local attractions, with some guests enjoying the distant hustle and bustle of Dubai. The hotel's amenities - spacious rooms, prompt room service, excellent cuisine, and various pools - often earn rave reviews. However, the noise level and value for money receive mixed feedback. Reviewers love the clean, comfortable rooms and commend the diligent housekeeping staff. The service is usually top-notch though some travelers have reported occasional lapses.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Overpriced
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Lavish
Location
Convenient
The location of the hotel is generally admired by the guests for its proximity to the airport, city center, and local attractions. Some guests also appreciated the views from the hotel.
  • Maria
    Maria
    Jul 2023 1 contribution
    ...Big pool and great location...
  • rinel263
    rinel263
    Jul 2023 21 contributions
    ...Location is a bit of a distance to downtown Dubai but it seems the norm for Dubai...
  • Wendy D
    Wendy D
    May 2023 3 contributions
    ...We asked for a change of location to another aspect but after two attempts to of alternatives all overlooking the exact same view we were told we had to pay more...
  • Peter B
    Peter B
    Apr 2023 1 contribution
    Excellent Service, spacious Bathroom and really Fine Breakfest, the Location is good for Business and Holiday Travel...
  • Kruthivas Panneerselvam
    Kruthivas Panneerselvam
    Mar 2023 154 contributions
    ...The property is location is close to the airport ( 10 mins max ) and also close to The Dubai Mall ( 10 mins max )...
  • mzakaria88
    mzakaria88
    Mar 2023 1 contribution
    ...The location is amazing, close to almost everything in Dubai...
  • Paul B
    Paul B
    Mar 2023 2 contributions
    ...We were two companies and they placed us in the same floor on a nice location...
  • Hasan H
    Hasan H
    Feb 2023 2 contributions
    ...Also location is very tactical an highly recommended...
  • Aaron S
    Aaron S
    Dec 2022 10 contributions
    ...The location is good, cloase to airport and downtown...
  • Fiorella
    Fiorella
    Nov 2022 41 contributions
    ...The location is superb, the food exquisite and the services provided of high standard...
  • Ryan I
    Ryan I
    Oct 2022 2 contributions
    One of the best experiences i have ever had in hotels…they really go out of their way to make you feel comfortable and important at the same time..i had a suite and they were really nice with a perfect creek view.. their location was good, quiet away from the crowded city...
  • GlynD27
    GlynD27
    Oct 2022 44 contributions
    Just left the Versace hotel after 5 wonderful nights, great location and less travel time to the city etc than when I have stayed on the palm...
  • Kil Geo
    Kil Geo
    Oct 2022 88 contributions
    ...The location is perfect with amazing view...
  • Sadhbh N
    Sadhbh N
    Sep 2022 1 contribution
    ...In summary, the hotel's location in Al Jaddaf was prime for airport access and also city access due to its close proximity to the metro and also the availability of taxis...
  • R Lim
    R Lim
    Sep 2022 2 contributions
    Great location in the heart of the city...
  • Jin
    Jin
    Jun 2022 65 contributions
    ...The location is a short taxi ride to the Dubai mall and Burj...
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Atmosphere
Luxurious
Travelers describe the hotel atmosphere as luxurious, special and elegant with great attention to detail. Some highlight the lively atmosphere provided by a DJ, while appreciating the tranquil, comfortable rooms.
  • suchie
    suchie
    Sep 2023 9 contributions
    Had an amazing time at the pool and the Dj is amazing best way to spend your Friday afternoon !... The Dj played a lot of good music mix between Rnb and Arabic...
  • Ruxandra I
    Ruxandra I
    Sep 2023 1 contribution
    ...The design of the room is very elegant and luxurious... He paid keen attention to detail when it came to the state of our room which was always on point...
  • 曳 柳
    曳 柳
    Jun 2023 1 contribution
    ...The hotel is very nice, very beautiful, the lobby is comfortable, there is a light aromatic smell is very nice, the lighting is warm, check-in with coffee and tea, make all the way running people feel more warm, very like this hotel...
  • Mark A
    Mark A
    May 2023 1 contribution
    ...Staff at front desk allowed to give me some time to play the piano downstairs next to the convention center to propose to my wife, and I am very appreciative of that...
  • Anna F
    Anna F
    Apr 2023 8 contributions
    ...Classical atmosphere of Versace !My favourite place to go to the pool, have fun, meet new people, have tasty food and drinks!...
  • 914timothya1356
    914timothya1356
    Mar 2023 3 contributions
    ...In a cozy corner, tucked away, A haven of comfort, where I'll stay, A room so lovely, so nice and bright, A peaceful retreat, a true delight... The walls adorned, with art so fine, A calming influence, so divine, The curtains drawn, with light streaming in, A tranquil abode, a peaceful din... The amenities, so thoughtfully placed, A kettle for tea, with cups and plates, A fridge for snacks, a TV for shows, All the comforts, that one could suppose... Oh, how nice this room, I must say, A treasure to cherish, all the way, A space to rejuvenate and rest, A gem of a haven, that's simply the best...
  • PhantomTraveler79
    PhantomTraveler79
    Mar 2023 133 contributions
    ...However, if you are looking for palatial rooms, incredible restaurants, and the bext jazz clubs in town, Q's, then do come here...
  • Adam D
    Adam D
    Feb 2023 1 contribution
    ...5 stars for Sanaa 5 stars for Subash Shah he was very courteous and great attention to details, it was valentines and he dressed the room accordingly...
  • Наталья н
    Наталья н
    Jan 2023 2 contributions
    ...Everything in the hotel is made to feel special... delicious branded cake, sweets and fruits, flowers, balloons, a bathroom with rose petals, spa treatments, a photo shoot in luxurious interiors - what could be better to create a festive mood?...
  • Debbie N
    Debbie N
    Jan 2023 859 contributions
    ...The hotel itself makes you feel like royalty, with gorgeous decor, replete with, off course, well known Versace logos & patterns...
  • rebeccarobinson
    rebeccarobinson
    Dec 2022 2 contributions
    I had a lovely dinner in vanitas restaurant it was a very elegant and intimate atmosphere...
  • KarinEspenida
    KarinEspenida
    Nov 2022 28 contributions
    Absolutely Amazing experience in a luxury hotel in dubai while watching FIFA 2022,This is my first time to visit this place i feel the luxurious vibes amazing decor and ambience,I enjoyed also with their food items while watchin my favorite team " Portugal" yey they won.!!...
  • albraikilubna
    albraikilubna
    Nov 2022 7 contributions
    Though the note has aged, it still has a great feel and is well maintained...
  • Frost H
    Frost H
    Oct 2022 2 contributions
    ...The presentation, the dessert garnished with gold flakes, Versace tea cups are all too pretty to believe... We thoroughly enjoyed everything including our beautiful room, the pool and our meal...
  • Kei M
    Kei M
    Oct 2022 1 contribution
    ...We just dropped and fix our luggages inside the room and go for the dessert tour and as we came back they made a very special greetings for our baby and designed our room like magic! We’re in a wow everytime coming back in our room... We’ve heard that everything was made by the butler supervisor Mr.Dhakal and the rest of the house keeping staffs those days of november 20 to 22 our room was beautifully designed with balloons,flowers,a towel turned to a dog which my baby got amazed about and a cake with greetings for yeji as well… everything was perfect and neat... 💕 100 stars for the palazzo versace dubai!...
  • Karina V
    Karina V
    Oct 2022 63 contributions
    ...Very good football atmosphere,good and tasty food ... Очень вкусная еда ,хороший кальян ,сервис на высоте...
  • Helga F
    Helga F
    Oct 2022 1 contribution
    Excellent service in an amazing environment, a wide range facilities and a lot of options for the food... Room very well equipped and proper...
  • VanessaCalifornia
    VanessaCalifornia
    Sep 2022 73 contributions
    ...My room on the 7th floor was sparkling clean, spacious and lovely. Upon arrival, I was welcomed by a delicious box of chocolates and a yellow rose in my room... There is live music nightly centrally located on the ground floor... Jameel Arts Center is a five minute walk away...
  • Sadhbh N
    Sadhbh N
    Sep 2022 1 contribution
    From the moment we arrived at Palazzo Versace Dubai were totally overwhelmed by the ambiance and the amazing staff...
  • Maha-alshamisi
    Maha-alshamisi
    Jun 2022 2 contributions
    ...Its sense like your room at your parent's house. Everything invites you to stay and enjoy each corner... I love the details of its design and how you can move around, the dressing room with its mirrors and its near to the bathroom and its luxurious design...
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Rooms
Spacious
Rooms are generally praised for their spaciousness, comfort, cleanliness, and luxurious design, although some guests had issues with service and room preparation.
  • Ruxandra I
    Ruxandra I
    Sep 2023 1 contribution
    ...I must say that the room we had was absolutely impressive... The design of the room is very elegant and luxurious... He paid keen attention to detail when it came to the state of our room which was always on point...
  • Arman
    Arman
    Aug 2023 2 contributions
    ...Hotel room is excellent, The guy who kept my room comfortable entire my stay his name is Mr. Titan from Housekeeping service. He is extremely knowledgeable and professional about speaking, he always keep asking my preference about the room and cleanliness...
  • Morgan M
    Morgan M
    Mar 2023 1 contribution
    ...Room service is 24 hours so if you get to the room late from a day of excursions, no worries, you will have food... The beds are super comfortable and the customer service is all you want and more... Come stay at the Versace dream stay...
  • emma g
    emma g
    Mar 2023 11 contributions
    ...The room to be fair was nice but it makes a big difference when you are a taxi ride from everywhere and you can’t eat here...
  • Paul B
    Paul B
    Mar 2023 2 contributions
    ...The Checkin was the best ever, they even let us see the rooms before checkin to ensure our happiness...
  • Roy C
    Roy C
    Mar 2023 120 contributions
    ...The rooms and facilities are sublime and the staff are exceptional but there is a feeling that everything is slightly superficial...
  • alex_morelis
    alex_morelis
    Feb 2023 5 contributions
    Very expensive, be prepared to pay extortionate amounts, ask for what’s not included...
  • sunnyjoneja
    sunnyjoneja
    Feb 2023 1 contribution
    ...No one answered the call at reception, in room dining and not even guest services. At 6 am someone from staff opened the room’s door with master key asking for luggage when I was sleeping...
  • Hamda A
    Hamda A
    Feb 2023 2 contributions
    First we have reserved the wedding hall with the team manager (Khadija) her name, she was the responsible for the whole event, she was supposed to prepare the suit for our bride, when we reached the hotel non of our rooms were ready and she have not informed the hotel to prepare the bride suit and our rooms as well. She have told us that our rooms will be ready at 12 but until 1 pm nothing was ready and the reservation team does not have any information that there is a suit for the bride has to be prepared, we have tried to contact her at the moments we knew but she was off that day, and no one else was in charge to help us...
  • Adam D
    Adam D
    Feb 2023 1 contribution
    ...5 stars for Sanaa 5 stars for Subash Shah he was very courteous and great attention to details, it was valentines and he dressed the room accordingly...
  • Melina A
    Melina A
    Feb 2023 1 contribution
    The hotel is a nice hotel, with very aesthetic decoration, the rooms are big and very clean, the staff is very friendly, especially the receptionist and the supervisor in the restaurant (I think Filipino origin), except for the boss (blonde, Soviet origin ), who didn't even bother to hear us out, it's definitely not professional behavior to roll your eyes and take a deep breath...
  • gamzegurdal35
    gamzegurdal35
    Feb 2023 1 contribution
    ...After guest relation is escorted me to the room she was fine. when I entered to the room I didn't like I want to change it because it was noisy that’s why I want to go high floor... Room was clean but the only thing in the Wc there is some hair it’s mean room clean but not inspected... We said it’s okay we will use before leave the hotel... I asked room attendant where is crowded I think that really fully booked and she said because of corona situation:) so I feel that for facilities use only they are not happy.And also when we are leaving I was looking her face but she is even not saying good day...
  • Sab X
    Sab X
    Feb 2023 3 contributions
    We really enjoyed our luxury 2 nights stay at Palazzo Versace Dubai... Also, we have received a great customer service from Ahmed who was very helpful to show us our room prior to our check in day...
  • Diana Amin
    Diana Amin
    Nov 2022 16 contributions
    We initially booked a residence with 2 rooms and i mentioned to Ahmed at reception that i am hosting a bachelorette gathering for my best friend and that Palazzo is her favorite hotel. Ahmed was soo kind that he upgraded us to a royal villa with a private swimming pool just so we have more room and enjoy our time!...
  • GlynD27
    GlynD27
    Oct 2022 44 contributions
    ...We had a really lovely club room on the 9th floor which also gave access to the executive lounge which served complimentary food and drink at certain times of the day...
  • Kei M
    Kei M
    Oct 2022 1 contribution
    ...We just dropped and fix our luggages inside the room and go for the dessert tour and as we came back they made a very special greetings for our baby and designed our room like magic! We’re in a wow everytime coming back in our room... We’ve heard that everything was made by the butler supervisor Mr.Dhakal and the rest of the house keeping staffs those days of november 20 to 22 our room was beautifully designed with balloons,flowers,a towel turned to a dog which my baby got amazed about and a cake with greetings for yeji as well… everything was perfect and neat...
  • Ik
    Ik
    Oct 2022 57 contributions
    ...Palazzo versace has one of the biggest and most luxurious rooms in the city that is why I keep returning to this hotel with my family.it is a child friendly hotel with extremely beautiful spacious and luxurious rooms. My stay was made very comfortable by the staff of the hotel, My only complain would be they downgraded their service a little from the past few visits of mine earlier for the suite rooms during my first few visits when the hotel had just opened they provided a butler who would help us out at any hour which they have stopped,apart from that I have all praises for this beautiful property...
  • Lisa D
    Lisa D
    Sep 2022 1 contribution
    ...Our first stay in this hotel did not disappoint... Rooms beautiful and cleaned so well ... We had executive rooms where every staff member made our stay perfect lvly drinks coffees and snacks and very large vodkas !...
  • Leena saeed
    Leena saeed
    Sep 2022 3 contributions
    ...Nothing was uo to standard from the rooms to the food and beverages. Room was dirty and set up as not done... I booked for 2 adults plus a kid ans aneneties were for 1 and when asking for extra they just replied rudly rhat I already have... Was changed room at one 1am ...
  • Maha-alshamisi
    Maha-alshamisi
    Jun 2022 2 contributions
    The place was excellent although the room is small for a couple. It was fine for me since I was alone in the room... Its sense like your room at your parent's house... I love the details of its design and how you can move around, the dressing room with its mirrors and its near to the bathroom and its luxurious design...
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Value
Overpriced
Travelers found the hotel's value to be inconsistent, with many considering it overpriced and expensive, but some finding it worth the cost.
  • DayTrip10671657671
    DayTrip10671657671
    Aug 2023 1 contribution
    ...Versace brand value can be witnessed...
  • Brandon Y
    Brandon Y
    Aug 2023 1 contribution
    luxury and very good decorations, quite and clean, good facilities, overall speaking, a cost and pleasant place ...
  • Maria
    Maria
    Jul 2023 1 contribution
    ...Rest is guaranteed and expensive mood...
  • Wendy D
    Wendy D
    May 2023 3 contributions
    ...We asked for a change of location to another aspect but after two attempts to of alternatives all overlooking the exact same view we were told we had to pay more. The hotel was not even full and this seemed very unreasonable given the sell of luxurious accommodation they claim... Noisy and building site for $500+ night?... Later in our stay we left our beach bag at the restaurant we had lunch at ( $300 for two COURSES)...
  • Roy C
    Roy C
    Mar 2023 120 contributions
    While I stayed here during a conference and the service and facilities were excellent the bill was picked up by my Company as I would not pick this venue if I was paying the tab!...
  • emma g
    emma g
    Mar 2023 11 contributions
    ...The service is awful and it’s super expensive ... Honestly, save your money and do not stay here ...
  • alex_morelis
    alex_morelis
    Feb 2023 5 contributions
    Very expensive, be prepared to pay extortionate amounts, ask for what’s not included...
  • ruby d
    ruby d
    Feb 2023 4 contributions
    ...As I spoke to the staff when checking out the following: We are travelling for more than 40 years all over the world, most of the time in 5 star hotels... So we cancelled our reservation in the restaurant and went to Atlantis the Palm, where we got what we paid for...
  • Fa T
    Fa T
    Feb 2023 1 contribution
    ...I got a great rate but the price change easy ...
  • kamini p
    kamini p
    Jan 2023 2 contributions
    I recently had the displeasure of staying at the Palazzo Versace Hotel in Dubai... Upon our arrival at 4am, we were paying the whole day rate of approximately £800, yet the staff at check-in couldn't be bothered to show us to our room but instead directed us to the lifts... I do not recommend anyone to stay at this hotel... It's just a massive hype because of the name and there is no quality in the service...
  • 928oladipoo238
    928oladipoo238
    Jan 2023 1 contribution
    ...I will suggest you stay at the hotel and look for breakfast elsewhere ...
  • ranashakir23
    ranashakir23
    Dec 2022 1 contribution
    Honestly a terrible way to start the new year, it was my dream to come to the Versace hotel and spend new years with my mom and i was extremely disappointed. All the restaurants had a minimum charge of 1800 per person and they were all fully booked, the lady at the reception told us that even though we didn’t have a reservation that we could still go outside and see the fireworks at 12am... It was a terrible and sad way to spend new years and I wouldn’t come here again... You basically need to pay to breathe... We paid around 3600aed for one night and we weren’t even allowed outside which is absurd and everything was closed...
  • mike_ninaLj
    mike_ninaLj
    Dec 2022 86 contributions
    When cehecking out from the hotel, staff had no idea how to pay WITH DISCOVERY DOLLARS... Which is unacceptable, especially if you are in a hurry to get to the airport... My wife and I visited Versace hotel several times, unfortunately the standard is declining...
  • Maliheh K
    Maliheh K
    Nov 2022
    ...No one can sleep in this hotel or nearby... This hotel is just good for pure headache for kids and adults!...
  • Growle
    Growle
    Nov 2022 19 contributions
    ...we took the upgrade to a club room which was really worth the extra cost ...
  • bbradeyau
    bbradeyau
    Oct 2022 1 contribution
    ...We found the standard pricing for food, drinks and spa treatments quite expensive but there were some offers available that made it more affordable. The Spa hamman treatment was excellent and reasonable price with the 50% Gentlemen’s Day discount... A shuttle to Dubai Mall was not available - we were offered a hotel car which was twice the price of the taxi we took when returning...
  • Discover30635438329
    Discover30635438329
    Oct 2022 1 contribution
    ...On the day we signed the contract the lady responsible promised us heaven and earth... One month prior to the wedding I had to physically go and make a scene for them to wake up and start doing their job which is a shame considering how much we were paying... It was extremely disappointing since they are INFORMED that there is a wedding on the day, and this is the bridal suite, not a guest suite...
  • Leena saeed
    Leena saeed
    Sep 2022 3 contributions
    ...I booked for 2 adults plus a kid ans aneneties were for 1 and when asking for extra they just replied rudly rhat I already have... Restaurant,s staff not groomed as standard and was served egg Benedict with boiled eggs......so many other things to say but I would never recommend this place..really it is fare away for what they advertise...
  • Fawad Aly
    Fawad Aly
    Sep 2022 33 contributions
    ...Highly Recommended total value of money...
  • Jin
    Jin
    Jun 2022 65 contributions
    Great 5 night stay at this hotel... The breakfast buffet that was included with my reservation was really good!... Taxis are easy to come by and pretty inexpensive... Access was complimentary as a hotel guest...
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Cleanliness
Immaculate
Guests appreciated the hotel's cleanliness, often highlighting the housekeeping staff's attentiveness, diligence and detail-oriented service.
  • Ruxandra I
    Ruxandra I
    Sep 2023 1 contribution
    ...He paid keen attention to detail when it came to the state of our room which was always on point. He also assissted us when we needed some help with the laundry and thus our problem was quickly solved...
  • Hagop B
    Hagop B
    Sep 2023 1 contribution
    ...He done a very good job with cleaning tidying which was excellent job everything was extremely perfect ...
  • Arman
    Arman
    Aug 2023 2 contributions
    ...Hotel room is excellent, The guy who kept my room comfortable entire my stay his name is Mr. Titan from Housekeeping service. He is extremely knowledgeable and professional about speaking, he always keep asking my preference about the room and cleanliness...
  • Brandon Y
    Brandon Y
    Aug 2023 1 contribution
    luxury and very good decorations, quite and clean, good facilities, overall speaking, a cost and pleasant place . Titan who is the cleaning boy keeps my room in a very clean and tidy manner...
  • Khalid A
    Khalid A
    Jul 2023 1 contribution
    ...Especially Mr. Titan from Housekeeping is Excellent, he kept my room everyday clean and comfortable during my entire stay at palazzo...
  • Annette A
    Annette A
    Jul 2023 2 contributions
    Exceptional room service & clean by Titan , friendly & accommodating to our every need...
  • praheen p
    praheen p
    Apr 2023 1 contribution
    Everything was nice and clean and classy... The hotel smelled great everywhere...
  • Elena E
    Elena E
    Mar 2023 1 contribution
    ...the most polite, cleanest room cleaning man is Titan! will always help, perfectly clean the room and meet with a smile...
  • Souheir A
    Souheir A
    Mar 2023 9 contributions
    ...Luxury Hotel , Very Clean , Amazing Pool , specially room views , I want to thanks all the team , specially Mr. Atef who Take care of my reservation , Thanks For Dana , Thanks For Mahmoud Folla for the nice welcoming and For asking me always if all is ok ! Thanks for Utami for cleaning my room everyday so well !...
  • Fady Shawky
    Fady Shawky
    Mar 2023 11 contributions
    ...The check and the operation were smooth, the cleaning is top-notch, and the friendly team was special thanks to '' A. Attia'', the Italian restaurant is nice, special thanks to '' Ben'' Overall great experience!...
  • Melina A
    Melina A
    Feb 2023 1 contribution
    The hotel is a nice hotel, with very aesthetic decoration, the rooms are big and very clean, the staff is very friendly, especially the receptionist and the supervisor in the restaurant (I think Filipino origin), except for the boss (blonde, Soviet origin ), who didn't even bother to hear us out, it's definitely not professional behavior to roll your eyes and take a deep breath...
  • gamzegurdal35
    gamzegurdal35
    Feb 2023 1 contribution
    ...Room was clean but the only thing in the Wc there is some hair it’s mean room clean but not inspected. Tissue box was also empty but when I call housekeeping bring immediately... We said it’s okay we will use before leave the hotel... By the way I want to thanks Patrick and Arslan in the door they are very good during leaving the hotel...
  • Amin A
    Amin A
    Feb 2023 5 contributions
    ...The hotel itself is well laid out and absolutely spotless from check in to my departure, it was smooth and wonderful experience...
  • Andrew G
    Andrew G
    Dec 2022 3 contributions
    ...The service, attention to detail, cleanliness throughout the hotel, highest quality of food in Vanitas and Giardino truly surpassed our expectations...
  • Christina B
    Christina B
    Nov 2022 1 contribution
    Every staff member here is top-notch, from the check-in team, concierge, bell team, cleaning staff, and everyone in between...
  • Olivier
    Olivier
    Nov 2022 1 contribution
    ...Clean and always a nice perfume in the hotel. Very soecial care from the staff, I suggest you benefit from the exclusive lounge if you have a suite...
  • Maarja Ve
    Maarja Ve
    Nov 2022 3 contributions
    ...Special thanks to Sandeep for keeping our room spotless and being very helpful...
  • Kei M
    Kei M
    Oct 2022 1 contribution
    ...We just dropped and fix our luggages inside the room and go for the dessert tour and as we came back they made a very special greetings for our baby and designed our room like magic! We’re in a wow everytime coming back in our room... We’ve heard that everything was made by the butler supervisor Mr.Dhakal and the rest of the house keeping staffs those days of november 20 to 22 our room was beautifully designed with balloons,flowers,a towel turned to a dog which my baby got amazed about and a cake with greetings for yeji as well… everything was perfect and neat...
  • Sadhbh N
    Sadhbh N
    Sep 2022 1 contribution
    ...The housekeeping team was wonderful, we were visited daily by Sandeep and Kedar who went out of their way to make sure we had everything we needed...
  • Anthony S
    Anthony S
    Sep 2022 2 contributions
    ...Very clean and staff is very accomodating and respectful...
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Service
Inconsistent
Service at the hotel largely receives high praise for being attentive, friendly and professional, with staff often going the extra mile. However, several guests reported instances of unresponsiveness and neglect.
  • Morgan M
    Morgan M
    Mar 2023 1 contribution
    Zain was a great assistant with our luggage. During checkout, he will make sure you rest in the lobby while he looks out for your ride... Room service is 24 hours so if you get to the room late from a day of excursions, no worries, you will have food... The beds are super comfortable and the customer service is all you want and more...
  • emma g
    emma g
    Mar 2023 11 contributions
    ...The service is awful and it’s super expensive ... I’m fact if you complain at reception they get really angry ... The breakfast staff ok the sale buffet and fruit buffet are always on their phone and then they serve your food as it’s all covered ...
  • gamzegurdal35
    gamzegurdal35
    Feb 2023 1 contribution
    ...First experience was very good that’s why I choose again Palazzo Versace but this time disappointed about service. During check in I didn't feel warm welcoming... After guest relation is escorted me to the room she was fine... I called reception and informed that I want to speak with who make my check in they say okay she will call you no one didn't call me after sometime I call again and remind them and than I mentioned that I’m not happy what is wrong this time I told them okay no need anymore I will not wait anymore she need to call me but actually I was expecting that’s call!... Tissue box was also empty but when I call housekeeping bring immediately... After I realized also that The sink was clogged I called again technical service technician came also and fixed... But only one thing make me upset when we entered the spa receptionist before welcoming directly said that spa fully booked very crowded you want to use... We said it’s okay we will use before leave the hotel... And Spa attended assisted us after when we enter the area I was shocked because sauna, steam room , Jakuzi, area was empty only one guest was in the relaxing area... I asked room attendant where is crowded I think that really fully booked and she said because of corona situation:) so I feel that for facilities use only they are not happy.And also when we are leaving I was looking her face but she is even not saying good day... Maybe expecting from guest first greeting... By the way I want to thanks Patrick and Arslan in the door they are very good during leaving the hotel...
  • Adam D
    Adam D
    Feb 2023 1 contribution
    ...We have previously stayed at the Versace, and the service is always fantastic Whenever an issue occurs it is always resolved. Sanna Elbakali is a duty manager who resolved a issue we had at the spa, she immediately responded in a professional manner and ensured we were happy... 5 stars for Sanaa 5 stars for Subash Shah he was very courteous and great attention to details, it was valentines and he dressed the room accordingly...
  • kamini p
    kamini p
    Jan 2023 2 contributions
    ...Upon our arrival at 4am, we were paying the whole day rate of approximately £800, yet the staff at check-in couldn't be bothered to show us to our room but instead directed us to the lifts... When we called reception to ask why, we were told to put down a deposit and somebody would come and fill the mini bar... It's just a massive hype because of the name and there is no quality in the service...
  • Shalini777
    Shalini777
    Jan 2023 91 contributions
    We booked the “into the jungle” brunch for the 1st of Jan and had the worst experience ever... The lady assisting us was supposed to come back with a better option but she never showed up... The table he offered was right next to the speaker when there was a 6 year old child with us... And someone walks in an gets the table... I complained to guest relations and she was sweet enough to assist immediately bringing in Mr. Asad who was sweet too and assured me someone from higher management will get in touch with us and it's been 3 days since we have received any call...
  • AntoineM-W
    AntoineM-W
    Jan 2023 117 contributions
    ...Conveniently located 10 minutes away from the airport the Palazzo keeps its promise of delivering world-class service from start to finish. The staff is immaculately presented and polite... What made the difference for us really was the staff: waiters, valet, concierge, housekeeping... They all cared so much about the quality of our stay...
  • LSStar_21
    LSStar_21
    Jan 2023 1 contribution
    From the moment we arrived, we were treated to exceptional service, delicious food, and beautiful surroundings. Our family had an excellent time staying at the beautiful Palazzo Versace Dubai and enjoyed extremely comfortable beds and unmatched customer service by attentive staff...
  • Humaid A
    Humaid A
    Dec 2022 2 contributions
    Such a nice and wonderful place to spend with your family, cousins and friends, the staff are so kind and generous. What make this hotel so special is the gifts they keep offering you everytime you visit and also the services they provide... Without a doubt it’s the best hotel for me in dubai and one of the best... A big thanks to everyone who works there for showing their generous and kind and also their respect to all people and their care to let you live best days there... I would like to take the chance to thanks Mr. ~Allwyn D’Cunha Who was with me all the time to make sure if I needed something and also his kind generous, which mean a lot to me and my family... Over all thanks to all Palazzo Versace hotel family for their kind and wonderful hospitality during my time there...
  • ranashakir23
    ranashakir23
    Dec 2022 1 contribution
    ...All the restaurants had a minimum charge of 1800 per person and they were all fully booked, the lady at the reception told us that even though we didn’t have a reservation that we could still go outside and see the fireworks at 12am... Most of the reception staff didn’t even want to talk it out with me and explain and it was very poor service... You basically need to pay to breathe...
  • albraikilubna
    albraikilubna
    Nov 2022 7 contributions
    ...The welcome hosts (ladies) were rude at the hotel patio restaurant but other staff were very friendly...
  • Christina B
    Christina B
    Nov 2022 1 contribution
    Every staff member here is top-notch, from the check-in team, concierge, bell team, cleaning staff, and everyone in between. Ahmed greeted us with an extremely warm welcome... The valet/bell team helped my husband and me load and unload our kids' car seats multiple times a day... Hilton helped me retrieve my daughter after she accidentally locked herself in the ladies' room stall...
  • Diana Amin
    Diana Amin
    Nov 2022 16 contributions
    We initially booked a residence with 2 rooms and i mentioned to Ahmed at reception that i am hosting a bachelorette gathering for my best friend and that Palazzo is her favorite hotel. Ahmed was soo kind that he upgraded us to a royal villa with a private swimming pool just so we have more room and enjoy our time!... The villa was INCREDIBLE and beyond mesmerizing that we wished we could extend an extra night❤️ so thank you Ahmed for giving us the experience of our lives 😍 I also want to thank Abdo, who personally and carefully took care of my car and of the things that i got for the bachelorette... He put the things himself on the trolley and made sure it arrived to the villa safe and sound 🥹 So thank you Palazzo for hiring the best people who are the reason why we come back every single time 😍...
  • bbradeyau
    bbradeyau
    Oct 2022 1 contribution
    ...The Spa hamman treatment was excellent and reasonable price with the 50% Gentlemen’s Day discount... A shuttle to Dubai Mall was not available - we were offered a hotel car which was twice the price of the taxi we took when returning... As a male couple we were asked at check in if we prefer twin or king bed... When dropping off the bags, the porter asked if we would prefer a twin room...
  • GlynD27
    GlynD27
    Oct 2022 44 contributions
    ...We had a really lovely club room on the 9th floor which also gave access to the executive lounge which served complimentary food and drink at certain times of the day. Special mention to Everton who looked after us at the main pool, nothing was too much trouble and he really did go the extra mile...
  • IevaBK
    IevaBK
    Oct 2022 4 contributions
    Had a great time at Palazzo Versace, in particular was very impressed by concierge service, who made our trip much easier and helped us with every enquiry possible. Even organised tickets to Future museum, which was completely sold out... Thank you Mr. Allwyn x...
  • Discover30635438329
    Discover30635438329
    Oct 2022 1 contribution
    ...On the day we signed the contract the lady responsible promised us heaven and earth... Two gentlemen, Mohammed Saki and Mohammed (apologies for missing his last name) kindly stepped up and rectified everything in terms of arrangements, changing my contact person and providing support for the time left before the party plus arranging rooms for me and my personal guests, so I must give great credit to these two gentlemen... Prior to the day I asked the hotel quite frequently to ensure that our suite would be ready early in the day as my wife needs to get ready... When I went to check-in at around 1:30 PM they said the suite was not ready and will not be ready before 3PM... Luckily the Egyptian gentleman on the check-in desk (apologies for forgetting your name, but you know who you are) kept his cool and managed the situation by offering me a different suite after he went to talk to one of his managers... I would also like to give kudos to a lady called Basma for her amazing support to my wife throughout the day of the wedding (this is how it was supposed to be from day 1, I shouldn't hav had to go through all of this just to get the appropriate service)...
  • Kei M
    Kei M
    Oct 2022 1 contribution
    ...The hotel its self to the staffs are all perfectly managed and trained. As they knew that its our baby yeji’s bday from the time we checked in,they spoiled us especially our baby with the best services... We just dropped and fix our luggages inside the room and go for the dessert tour and as we came back they made a very special greetings for our baby and designed our room like magic!... We’re in a wow everytime coming back in our room... We’ve heard that everything was made by the butler supervisor Mr.Dhakal and the rest of the house keeping staffs those days of november 20 to 22 our room was beautifully designed with balloons,flowers,a towel turned to a dog which my baby got amazed about and a cake with greetings for yeji as well… everything was perfect and neat... We’ve been to the executive lounge for an afternoon tea of our last day and when they knew we we’re there, the said butler supervisor Mr.Dhakal even meet us in person to greet Ye-ji a happy birthday with a balloon... My husband was so touched with everything on staying at versace hotel... You made our princess really feel like a princess with everything you and your crew made...
  • Kcee88
    Kcee88
    Sep 2022 91 contributions
    ...We arrived very early and was checked in straight away. Room was a lot smaller than we expected but they rectified this with an upgrade instantly... Fresh flowers were delivered to us a few times during our stay which was a lovely touch... The servers were always quick to offer to cook fresh hot food though even though it should be hot to begin with... Clearly catering to all the people dressed in robes while people dressed any other way froze!... Stunning hotel, extremely comfortable stay, smells amazing with wonderful staff who can’t do enough for you but food hit and miss...
  • Lisa D
    Lisa D
    Sep 2022 1 contribution
    ...Our first stay in this hotel did not disappoint... Pool lvly 3 to choose from we stayed around central pool where Everton and all pool staff looked after us making sure we needed nothing ... We had executive rooms where every staff member made our stay perfect lvly drinks coffees and snacks and very large vodkas !... Buffet excellent as well service going above and beyond including nipping out to buy our HP sauce … it’s the small things ... If you like good service beautiful surroundings stay here !...
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Amenities
Lavish
Guests praise the hotel's luxurious and varied amenities, including spacious rooms, prompt room service, excellent food, and multiple pools.
  • Morgan M
    Morgan M
    Mar 2023 1 contribution
    ...During checkout, he will make sure you rest in the lobby while he looks out for your ride... Room service is 24 hours so if you get to the room late from a day of excursions, no worries, you will have food... The beds are super comfortable and the customer service is all you want and more... Come stay at the Versace dream stay... From linens to the wall designs, you will be in Versace heaven...
  • Debbie N
    Debbie N
    Jan 2023 859 contributions
    ...The hotel itself makes you feel like royalty, with gorgeous decor, replete with, off course, well known Versace logos & patterns. Since we had specially requested, we were given one of the best tables with lovely view of Jaddaf waterfront... With the weather being chilly at this time of the year all outdoor seating has heaters installed... Pre starter is complimentary course of fresh garden greens, with freshly baked breads, cow cheese with olive oil, beetroot & pumpkin paste soaked in olive oil & olives... A huge bouquet of applause to Linda, Muhammad, Ritwick & Vijay for being so gracious n taking such good care of us...
  • Наталья н
    Наталья н
    Jan 2023 2 contributions
    I chose this wonderful hotel to celebrate my birthday and it was the best choice... Everything in the hotel is made to feel special... every employee of the hotel tries to take into account all your wishes and make your every day unforgettable... delicious branded cake, sweets and fruits, flowers, balloons, a bathroom with rose petals, spa treatments, a photo shoot in luxurious interiors - what could be better to create a festive mood?...
  • kamini p
    kamini p
    Jan 2023 2 contributions
    ...We were not given a tour of the room, nor informed about the hotel's guest services and restaurants... We've stayed at 5-star or more hotels all over the world, and never encountered an empty mini bar... When we called reception to ask why, we were told to put down a deposit and somebody would come and fill the mini bar...
  • Shalini777
    Shalini777
    Jan 2023 91 contributions
    ...The table he offered was right next to the speaker when there was a 6 year old child with us... And someone walks in an gets the table...
  • LSStar_21
    LSStar_21
    Jan 2023 1 contribution
    From the moment we arrived, we were treated to exceptional service, delicious food, and beautiful surroundings. Our family had an excellent time staying at the beautiful Palazzo Versace Dubai and enjoyed extremely comfortable beds and unmatched customer service by attentive staff... Would highly recommend dining at the hotel - the chicken biryani is a must-try, and is even available for late night in-room dining...
  • Humaid A
    Humaid A
    Dec 2022 2 contributions
    Such a nice and wonderful place to spend with your family, cousins and friends, the staff are so kind and generous. What make this hotel so special is the gifts they keep offering you everytime you visit and also the services they provide...
  • Christina B
    Christina B
    Nov 2022 1 contribution
    Every staff member here is top-notch, from the check-in team, concierge, bell team, cleaning staff, and everyone in between. Ahmed greeted us with an extremely warm welcome... The valet/bell team helped my husband and me load and unload our kids' car seats multiple times a day...
  • Petko Lazarov
    Petko Lazarov
    Nov 2022 1 contribution
    ...The beauty and comfort of the rooms, the friendly and accommodating staff, from all levels of employees. The facilities are top notch and they provide you with a relaxing and yet young, modern vibe... The hotel as a whole is a 5* experience and they think how they can facilitate more for their customers, MMA events in the pool, Football and World Cup Events and many more...
  • Frost H
    Frost H
    Oct 2022 2 contributions
    ...Everyone want to come here having high tea. The presentation, the dessert garnished with gold flakes, Versace tea cups are all too pretty to believe... We thoroughly enjoyed everything including our beautiful room, the pool and our meal... If we go to Dubai again, we will come here again for sure...
  • bbradeyau
    bbradeyau
    Oct 2022 1 contribution
    A good place to spend a few days relaxing as a stop-over. We found the standard pricing for food, drinks and spa treatments quite expensive but there were some offers available that made it more affordable... The Spa hamman treatment was excellent and reasonable price with the 50% Gentlemen’s Day discount... As a male couple we were asked at check in if we prefer twin or king bed... When dropping off the bags, the porter asked if we would prefer a twin room...
  • GlynD27
    GlynD27
    Oct 2022 44 contributions
    Just left the Versace hotel after 5 wonderful nights, great location and less travel time to the city etc than when I have stayed on the palm. We had a really lovely club room on the 9th floor which also gave access to the executive lounge which served complimentary food and drink at certain times of the day... Special mention to Everton who looked after us at the main pool, nothing was too much trouble and he really did go the extra mile...
  • IevaBK
    IevaBK
    Oct 2022 4 contributions
    Had a great time at Palazzo Versace, in particular was very impressed by concierge service, who made our trip much easier and helped us with every enquiry possible. Even organised tickets to Future museum, which was completely sold out...
  • Discover30635438329
    Discover30635438329
    Oct 2022 1 contribution
    ...On the day we signed the contract the lady responsible promised us heaven and earth... Two gentlemen, Mohammed Saki and Mohammed (apologies for missing his last name) kindly stepped up and rectified everything in terms of arrangements, changing my contact person and providing support for the time left before the party plus arranging rooms for me and my personal guests, so I must give great credit to these two gentlemen... Prior to the day I asked the hotel quite frequently to ensure that our suite would be ready early in the day as my wife needs to get ready... It makes me sad to write this review especially since all the restaurants and facilities in the hotel are really fantastic...
  • Kei M
    Kei M
    Oct 2022 1 contribution
    ...As they knew that its our baby yeji’s bday from the time we checked in,they spoiled us especially our baby with the best services. We just dropped and fix our luggages inside the room and go for the dessert tour and as we came back they made a very special greetings for our baby and designed our room like magic!... We’re in a wow everytime coming back in our room... We’ve heard that everything was made by the butler supervisor Mr.Dhakal and the rest of the house keeping staffs those days of november 20 to 22 our room was beautifully designed with balloons,flowers,a towel turned to a dog which my baby got amazed about and a cake with greetings for yeji as well… everything was perfect and neat... We’ve been to the executive lounge for an afternoon tea of our last day and when they knew we we’re there, the said butler supervisor Mr.Dhakal even meet us in person to greet Ye-ji a happy birthday with a balloon... My husband was so touched with everything on staying at versace hotel... We will definitely come back to dubai and this hotel is one of the reasons for coming back,its really a luxurious experience staying there!... You made our princess really feel like a princess with everything you and your crew made...
  • Kcee88
    Kcee88
    Sep 2022 91 contributions
    ...This hotel was stunningly classic with wonderful staff but a few things let it down. We arrived very early and was checked in straight away... Room was beautiful with a huge balcony... Fresh flowers were delivered to us a few times during our stay which was a lovely touch... The servers were always quick to offer to cook fresh hot food though even though it should be hot to begin with... Clearly catering to all the people dressed in robes while people dressed any other way froze!... Stunning hotel, extremely comfortable stay, smells amazing with wonderful staff who can’t do enough for you but food hit and miss...
  • Lisa D
    Lisa D
    Sep 2022 1 contribution
    ...Our first stay in this hotel did not disappoint... Pool lvly 3 to choose from we stayed around central pool where Everton and all pool staff looked after us making sure we needed nothing ... Rooms beautiful and cleaned so well ... We had executive rooms where every staff member made our stay perfect lvly drinks coffees and snacks and very large vodkas !... Buffet excellent as well service going above and beyond including nipping out to buy our HP sauce … it’s the small things ... If you like good service beautiful surroundings stay here !...
  • VanessaCalifornia
    VanessaCalifornia
    Sep 2022 73 contributions
    My stay at this pretty hotel was fabulous. My room on the 7th floor was sparkling clean, spacious and lovely... Upon arrival, I was welcomed by a delicious box of chocolates and a yellow rose in my room... There are three swimming pools at the hotel and plenty of available lounge chairs and space at each... I preferred the vibe and Creek view at the Central pool... Mosaico quickly became my favorite for beverages and relaxing in the evenings... Staff at the hotel were professional, friendly and very helpful... There is live music nightly centrally located on the ground floor... Jameel Arts Center is a five minute walk away...
  • soa309
    soa309
    Sep 2022 9 contributions
    ...Not only in the Versace style unique but it is coupled with genuine hospitality and great service. Great time to burn the calories you consume in the various restaurants or at the pool...
  • Jin
    Jin
    Jun 2022 65 contributions
    Great 5 night stay at this hotel. We stayed in a premier Versace club room with city view... The room was beautifully furnished and clean... I loved the amount of space in the bathroom and walk-in closet with dressing area and vanity... This room came with access to the executive lounge... We were so busy exploring Dubai that we only got to enjoy the complimentary afternoon tea once but it fabulous... I wish I could remember the name of our server at the lounge, he was so nice and accommodating with my food allergy... The breakfast buffet that was included with my reservation was really good!... Plenty of choice and the fresh, quality ingredients... Definitely one of the better hotel breakfasts I’ve had... The location is a short taxi ride to the Dubai mall and Burj... It’s a bit further away from other areas like the palm but that didn’t stop us from visiting attractions there... Taxis are easy to come by and pretty inexpensive... We also enjoyed a pool party at the hotel main pool one afternoon... Access was complimentary as a hotel guest... There was a dj and a performer with bongo drums... This was the only day the pool was lively, otherwise it was very quiet... But this was the perfect place for this trip as it starts to get close to unbearably hot in June and you probably wouldn’t spend a lot of time laying out in the heat...
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Asaas1111 wrote a review Dec 9
1 contribution
Excellent , I would like to thanks Mr Binson for his welcoming and hospitality, the facility is amazing and the food for the room service is great , I recommend everyone to visit and have the experience in Versace hotel , am looking to visit again the hotel
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cestlavie-mum wrote a review Feb 2023
United Kingdom18 contributions
Hotel's Favorite
From the onset we were taken aback with the grandeur of the hotel. But I would have not expected any less from the brand. Aya checked us in at reception. She has been very nice to us and gave us an upgrade. This was very much appreciated. All the housekeeping team on the 7th floor were amazing. I’m sorry I don’t remember their names. But everything we requested they honoured and the turn down service in the evening with the chocolates was a nice touch. Breakfast was amazing. So much variety on offer. Many thanks to Akshay and Samnath for looking after us. You were very busy with a wedding taking place at the hotel but your service was very prompt. Had a facial for 4 people at the spa. The treatment for all of us was amazing. Thank you to Wafae and the whole team. There was a bit of confusion with executive lounge service that came with the room. It was very quickly resolved. Francis and Osman were incredible with their hospitality in the lounge. And the food quality and quantity was very good. If you do get to experience this then please do. Last but not least thank you to Alyna (assistant guest sales manager) for taking care of the whole stay for us from before we arrived to us departing. We cannot thank you enough for everything you did for us. We would definitely come back here and recommend this hotel to anyone. We have stayed in quite a few hotels in Dubai as we are frequent travellers here. But this is now the place where we will look forward to coming again and again. Thank you for looking after me and my family. See you soon.
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Date of stay: February 2023Trip type: Traveled with family
Room Tip: If you can afford it then book a suite. They are out of this world.
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Response from Mansour Memarian, General Manager at Palazzo Versace Dubai
Responded Feb 21, 2023
Dear cestlavie-mum, Thank you for choosing Palazzo Versace Dubai and for taking the time to review your recent stay with us. It was a pleasure to read your review and to know how much you enjoyed your experience in our hotel. I was particularly happy to know that you were impressed with the genuine and friendly service you received from the team, and thank you for mentioning the key team members who looked after you well. We always strive to exceed our guests’ expectations and it’s pleasing to know that we succeeded on this occasion. The team and I hope to have the pleasure of welcoming you and your family back in the near future. Kind regards, Mansour Memarian Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kais A wrote a review Dec 7
1 contribution
The stay was very nice and elegant, everything was super service, restaurants swimming pools. The receptionist Ahmed and Asad duty manager were very helpful and cooperative. Only the breakfast buffet was a bit strange that is closed and u have to ask struts to give what do I want and long que is there.
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Date of stay: December 2023Trip type: Traveled as a couple
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John G wrote a review Dec 7
Doncaster, United Kingdom37 contributions
Nice trendy hotel Very smart inside and out Convenient location Some staff excellent & others not quite 5* Pleased to have stayed there but better 5* options locally Booked a club room to be told on arrival that club facilities no longer provided, says it all really! Although room itself was very nice indeed. Most pools in shade (in December) but kids pool on the left was sunny and our pool of choice.
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Date of stay: December 2023
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Trip type: Traveled as a couple
Room Tip: Adult pool very noisy & full of trendy instagram types Central pool shaded all day
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Sai wrote a review Dec 7
Amsterdam, The Netherlands18 contributions
Palazzo Versace Dubai is ne of the best hotels I have stayed in and I am a girl who loves to travel. Everything the moment you pull up outside to being shown to your room is the best experience. Every member of staff is always so polite, so helpful and always smiling. This time some remembered me from my last trip in June which was so nice of them. Madhu was an exceptional staff member, made sure I always had everything for me room and always checked in with me. He was so professional and if I needed anything he was always available to help and perfect in managing everything that needed to be done. Kartik, Akram and Sandeep, very helpful and when my room was being cleaned, Sandeep was available by the pool area for to have my tea whilst I waited for my room to be read. Kartik, always happy and always smiling and every time he saw me, always asked and checked if everything was ok and if I needed anything. Breakfast was my favourite because I was met with the very friendly and beautiful Andriya, she knew exactly where I wanted to be seated and always made sure this table was free and remembered my drinks order every time. Zainabu, this lady was just the best, so happy and always made me feel so special and when I saw her I felt a family member was coming over t me to make sure I had everything I needed. Avery and Kadry, were amazing hosts at breakfast and at dinner time when I stayed at the hotel to have dinner. I cannot say enough about the staff and the happiness this hotel shows and has become regular for me and for every time I am in Dubai. I would visit this hotel, even just to visit the staff as they have become friends to me and they deserve the attention and respect that they also give to their guests. Thank you, a massive thank you to this hotel and please continue to doing what you do because it is exceptional.
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Date of stay: November 2023
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Trip type: Traveled solo
Room Tip: Creek side view is the best as you have views of the Burj Kalifa which is not visible from the...
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Anna A wrote a review Dec 6
3 contributions
Amazing service n atmosphere, contingent and food. Thanks for beautiful day at Versace palazzo. Kindly advice don’t miss a chance to visiting this place what loved by most famous people. Like Michael Morrone n ect.
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Date of stay: December 2023Trip type: Traveled with friends
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RoXana H wrote a review Dec 6
19 contributions
If you looking for best luxury service , you can come to palazzo Versace to lobby area ) good choice order afternoon tea ) you will have enough for 2 Pearson set menu with different kind of food style and unlimited drinks like tea and coffee ☕️ i really recommend this place ) you will love it ) as well you can seat after in the terrace or walk outside on throughout the hotel )
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Date of stay: December 2023
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Trip type: Traveled with friends
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Viktoria L wrote a review Dec 4
15 contributions
Amazing atmosphere. It’s a chilled area for going with friends and just relax. The food and the drinks are perfect. We will come more often here. You have a huge pool with cabanas and other stuffs around. They also have a pink flamingo here. That’s cool
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Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mansour Memarian, General Manager at Palazzo Versace Dubai
Responded 5 days ago
Dear Victoria L, Thank you for visiting Palazzo Versace Dubai. We appreciate your comments and look forward to welcoming you again soon. Kind regards, Mansour Memarian Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hannah V wrote a review Dec 3
24 contributions
Came for a pool day with my friend, The beds are so comfy and had the best time with my friend also the best sangria I’ve had in Dubai so far! Food was also very tasty and not too busy. Definitely be returning again!
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Date of stay: December 2023
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Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mansour Memarian, General Manager at Palazzo Versace Dubai
Responded 5 days ago
Dear 118annahv, Thank you for visiting Palazzo Versace Dubai. We appreciate your comments and look forward to welcoming you again soon. Kind regards, Mansour Memarian Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ROHIT C wrote a review Dec 3
1 contribution
Madhan from house keeping very punctual with work and does excellent job at house keeping. Also avinash gm is very cooperative. Hotel very clean and staff very helpful and cooperative madhu supervisor
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mansour Memarian, General Manager at Palazzo Versace Dubai
Responded 6 days ago
Dear 562rohitc, Thank you for taking the time to write a review about your recent stay at Palazzo Versace Dubai. We appreciate your comments and glad that you enjoyed your experience. Your kind words about the team will be shared with them personally. We look forward to welcoming you again soon. Kind regards, Mansour Memarian Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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123456
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
$364 - $552 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Al Jaddaf
NUMBER OF ROOMS
215
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PALAZZO VERSACE DUBAI - Updated 2023 Prices & Hotel Reviews (United Arab Emirates)

Frequently Asked Questions about Palazzo Versace Dubai
Which popular attractions are close to Palazzo Versace Dubai?
Nearby attractions include Jameel Arts Centre (0.2 miles).
What are some of the property amenities at Palazzo Versace Dubai?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Palazzo Versace Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palazzo Versace Dubai?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Palazzo Versace Dubai?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Palazzo Versace Dubai?
Conveniently located restaurants include Enigma, Giardino, and Vanitas.
Are there opportunities to exercise at Palazzo Versace Dubai?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Palazzo Versace Dubai have an airport shuttle?
Yes, Palazzo Versace Dubai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Palazzo Versace Dubai have airport transportation?
Yes, Palazzo Versace Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palazzo Versace Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Palazzo Versace Dubai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.