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Hyatt Regency Dubai Creek Heights

20th Street, Dubai Healthcare City, Bur Dubai, Dubai, United Arab Emirates, Dubai 5668 United Arab Emirates
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Hotel direct offer!Free breakfast and 10% off room rate
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#275 of 810 hotels in Dubai
Location
4.3
Cleanliness
4.6
Service
4.5
Value
4.4
Travelers' Choice
Hyatt Regency Dubai Creek Heights is situated in Dubai Healthcare City at the crossroads of the bustling downtown and the ancient charm of the old city. Dubai International Airport (10 minutes), Dubai International Financial Centre (DIFC- 7 minutes), Wafi Mall (5 minutes), Dubai Mall (15 minutes) and the cultural heritage districts (20 minutes) are within easy access via all means of transportation. Dubai Healthcare City metro station is located at a short walk from the hotel. Hyatt Regency Dubai Creek Heights anchors the historic Dubai Creek and vibrant cityscape. All 463 guestrooms and 405 apartments, including 95 suites offer panoramic views of the Dubai Creek and city skyline. The restaurants within the hotel provide options such as Sufra, a destination restaurant or market24 gourmet grab-and-go café. La Tablita is a vibrant and authentic award-winning Mexican restaurant with an exciting, family-friendly atmosphere. Guests can also enjoy Eve Penthouse & Lounge - a unique rooftop bar that offers a diverse blend of fancy cocktails and cosmopolitan bites. This contemporary bar boasts of an extensive drink selection along with Shisha. Eve offers indoor & outdoor seating spaces along with cocoon seating at Eve’s terrace - the perfect place to enjoy a secluded conversation. Hyatt Regency Dubai Creek Heights offers 3,200 square meters of meeting facilities dedicated to providing the most versatile and flexible options to suit every event organizer’s personalized needs. Two spectacular and pillarless ballrooms, 9 flexible meeting suites and a multi-event enclave are complemented with unique touches for a personalized experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Kids stay free
Electric vehicle charging station
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Walking tours
Nightclub / DJ
Babysitting
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Soundproof rooms
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Modern
Languages Spoken
English, French, Russian, Spanish and 22 more
Hotel links
Special Price:Free breakfast and 10% off room rate

Location

20th Street, Dubai Healthcare City, Bur Dubai, Dubai, United Arab Emirates, Dubai 5668 United Arab Emirates
Name/address in local language
Hyatt Regency Dubai Creek Heights
9,011Reviews151Q+A100Room tips
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Pioneer264692 wrote a review Yesterday
1 contribution
The room was excellent! food was great. Good location. The staff was extremely good. I was impressed as this was my first time staying at Hyatt Regency.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Elainewong6 wrote a review Jan 2024
Seattle, Washington12 contributions4 helpful votes
Hotel's Favorite
This is a mostly business/conference hotel, look and feel very new. Everywhere from lobby to stepping up floor sitting lounge are glamorous and super comfortable. Dining lounges on the same floor are well laid out and functional. Service at Breakfast and evening happy hour are very good, food are fresh and tasty, servers are very courteous, always ask you if you need anything, and they seems always seeking for improvements. The morale of employees are great. The Spa facilities in this hotel is definitely a high light. With wall to floor white marbles in a long corridor, it instantly gives me a serene feeling, very calming. Everywhere is meticulously clean. After using sauna and steam room, there are lounge chairs for you to lay down to relax, and they are very comfortable. I am amazed that every time after I use the toilet either in the pool changing room or in the spa changing room, no matter how short time I return, the toilet papers are perfectly folded in triangle on the tip again. It’s like in those nice restaurants the waiter/waitress who do not stare at the customers, they seem to disappeared when they are not in need, but as soon as your need arise, they are right there for you. 32rd floor Regency Club lounge is very nice and quiet, it serves beverage, fruits, and sweets from noon to late night. The attendant always greeted us quickly and warmly. However the fruits were not good, it seems they had been in the jar for a very long time. On the first two days I saw and showed two rotten oranges to the lounge attendant and she said, that’s because some customers squeezed the fruits, therefor the orange became rotten. Hmmm…… if it were true, then how can people make the oranges so dry inside🤔?And how come the apples are so soft & mushy inside🤔? However by the fourth day, the fruits became very fresh and good tasting with varieties. I am glad there were improvements made. Our suite on the Regency floor is well layout, has city views in bedroom, living room, even in the bathroom. The lighting is the best I experienced in a hotel room, the positions of the lights in the different parts of the rooms, and its soft yet brightness, especially the light switches are modern yet very easy to use, unlike many hotels you really need to spending time figuring out which one goes to where. The high quality fresh flowers lasted for the whole week we stayed. The bed and bedding are super comfortable. A special comment about their bed: It is super comfortable at the perfect normal height instead of those nonsensical super high bed that you have to climbing on to it. The only constructive suggestion I can give about the suite is the clear glass coffee table in the living room, it can be a tripping-over hazard due to its clear surface at its location. We just put an oversized tower over it, so it is easier to see to avoid hitting it with my legs. Everyone we encountered are very courteous, with smiles and greetings and offer help through our stay. We would like to send our special thanks to below people: 1) Impressed that chef Negi would come out at Happy Hour and greeting guests and said if anything he can do to make us happier!! The whole team in the breakfast/evening lounge not only very courteous, they have amazing attitude constantly looking for improvement. 2)House keeping team, Aijun and others who cleans our room do a fantastic work!! The housekeeping manager Arun was very responsible, he greeted us at our arrival and inquired about our stay at our departure. 3)Umesha, a very young woman with such a sweet and innocent smile in the spa, is always eager to help, with the attitude she has, and her natural personality, and her sharp memory (she remembers my room number better than myself!!) I hope she is on her way to a great success in the hotel. Our last joyful surprise came on the day we were leaving, at breakfast, Satish, Joy & Zaharia came to our table holding a “Thank you for staying with us” cake! What a heart warming farewell gesture! Looking at these young, energetic and dedicated hotel employees, it made us want to come back soon!! Many thanks guys!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded Jan 28, 2024
Dear Valued Customer, Thank you for sharing such a detailed and glowing review of your experience at Hyatt Regency Dubai Creek Heights. We are truly delighted to learn that your stay exceeded expectations, and we appreciate the time you took to provide such thoughtful feedback. It's wonderful to hear that the hotel's ambiance, from the lobby to the lounges, left a positive impression. We are thrilled that you enjoyed the dining lounges, and we're especially grateful for your kind words regarding the service during breakfast and the evening happy hour. Your feedback about the Spa facilities is heartening, and we're glad that you found the serene atmosphere and meticulous cleanliness to be highlights of your stay. Your observations about the Regency Club lounge, while mostly positive, have been noted. We appreciate your feedback about the fruits and are pleased to hear that improvements were made during your stay. Your detailed comments about the suite, lighting, and the attentive staff members are greatly appreciated. We will certainly address the suggestion about the clear glass coffee table for consideration. Your special thanks to Chef Negi, the housekeeping team led by Aijun, the housekeeping manager Arun, Umesha from the spa, and the breakfast team members Satish, Joy, and Zaharia have been shared with them. They are thrilled to have made a positive impact on your stay, and your recognition is a source of motivation for our team. We are grateful for your kind words and look forward to welcoming you back for another memorable stay. If there's anything specific you'd like for your next visit or if there are any preferences you have, please feel free to let us know. Safe travels until we have the pleasure of hosting you again! Best regards, Hyatt Regency Dubai Creek Heights
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vigen V wrote a review Apr 8
1 contribution
The hote is very nice. Our room is view side. The house keeping staff excelent. The Abu,dharam did an excrptinal job. Our room was spotless, the house keeping superviour kavitha. We had a great stay in tnis hotel. Our all our stay is good. Thank u everyone
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Very nice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 1 week ago
Dear valued customer, We're delighted to hear that you had a very good stay at Hyatt Regency Dubai Creek Heights! Thank you for sharing your positive feedback with us. It's wonderful to hear that you found our hotel to be very nice and that you appreciated the view from your room. We take great pride in our housekeeping team, and we're thrilled that Abu, Dharam, and Kavitha provided exceptional service during your stay. We're grateful for your kind words and hope to have the pleasure of hosting you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beverley S wrote a review Apr 1
Bourne, United Kingdom6 contributions1 helpful vote
We made a late booking with Secret Escapes to the Hyatt Regency and we were very happy with our choice. All of the staff were helpful, attentive and nothing was too much trouble. The hotel was immaculately clean and the food was exceptional. We have no hesitation in recommending this hotel and would definitely return. It was easy to get taxis to the Malls and We used tour guides to see the sights. We felt totally safe, comfortable and enjoyed our holiday totally. Dubai and the Hyatt Regency is a perfect example of how an hotel and country should be run. Highly recommended.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 2 weeks ago
Dear Beverley, Thank you for your outstanding review! We're thrilled to hear that you had such a wonderful experience during your stay at Hyatt Regency Dubai Creek Heights. It's fantastic that you found our staff to be helpful, attentive, and accommodating, and we're delighted to know that you enjoyed our immaculately clean facilities and exceptional food. Your recommendation means a lot to us, and we're glad to hear that you felt safe, comfortable, and enjoyed your holiday to the fullest. Dubai and Hyatt Regency Creek Heights strive to provide exemplary service, and we're honored to have met your expectations. We look forward to welcoming you back again for another fantastic stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mundheer A wrote a review Apr 1
Muscat, Oman20 contributions37 helpful votes
,The hotel is good, nice location, it has nice and friendly staff.. Nice breakfast.. The hotel is clean comfortable, value of money is good, the hotel has nice spa..i really recommend everyone to stay here.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nefertiti Arsaqe, Marketing at Hyatt Regency Dubai Creek Heights
Responded 2 weeks ago
Dear Mundheera, Thank you for sharing your kind words and for highlighting colleagues' services and facilities. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Grand Hyatt Dubai Creek Heights Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kunal Mehra wrote a review Mar 2024
New Delhi, India8 contributions12 helpful votes
Best Hotel for Dubai as Location and very good services both in Room & Dinning .... Landers at the Coffee Shop & Dheraj at the coffee shop made sure that the table is set for our arrival and they know what kind of coffee we take and its ready what guest wants .. MR Abu & Mr Dharam best Housekeepers will treat you room and make it clean as you are back in you house ....
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 3 weeks ago
Thank you for your wonderful review of Hyatt Regency Dubai Creek Heights! We're thrilled to hear that you found our hotel to be neat, clean, and centrally located. It's fantastic to know that you appreciated our excellent services both in the rooms and dining areas. We're especially grateful for your recognition of Landers and Dheraj at the coffee shop for their personalized service and attention to detail, ensuring your preferences were met. We'll be sure to pass along your kind words to them. Additionally, we're delighted that Abu and Dharam, our housekeeping team, provided you with top-notch service, making your room feel like home. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laetitia D wrote a review Mar 2024
Dubai, United Arab Emirates10 contributions
I went to Eve Dubai, I had drinks and sushis with my friend ! Food was amazing, and most importantly the music was very nice, not so loud so it was perfect for a good chat. Staff was incredibly nice and careful, especially the hostess who welcomed us.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 3 weeks ago
Thank you for sharing your experience at Eve Penthouse & Lounge! We're delighted to hear that you had a wonderful time enjoying drinks and sushi with your friend. It's fantastic that you found the food amazing and enjoyed the pleasant music, creating a perfect ambiance for a good chat. We're glad our staff, especially the hostess, made your visit memorable with their attentive service. Your recommendation means a lot to us, and we look forward to welcoming you back for more enjoyable moments at Eve Dubai, in Hyatt Regency Dubai Creek Heights.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sumit04 wrote a review Mar 2024
New Delhi, India4 contributions4 helpful votes
Stayed at Hyatt Regency for 5 nights and seriously I love the hotel as never felt away from Home. Staff is very proactive and supportive. Ambience of the hotel was amazing and location was superb. Rooms was very clean and Hygiene
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 3 weeks ago
Thank you for your glowing review! We're thrilled to hear that you had a wonderful 5-night stay at Hyatt Regency Dubai Creek Heights. Creating a home-like atmosphere for our guests is what we aim for, and we're delighted that you felt comfortable during your stay. It's fantastic to hear that our staff was proactive and supportive, and that you found our hotel's ambiance and location superb. Maintaining cleanliness and hygiene in our rooms is our priority, and we're glad that we could meet your expectations in this regard. Thank you for choosing us, and we look forward to welcoming you back for another amazing stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pawan wrote a review Mar 2024
6 contributions1 helpful vote
Best part is the staff. Very simple but able to understand customer’s need. This is very important to make feel good. We stayed at Atlantis the palm but experience is bad as the staff is very unwelcoming and adamant. Thank you Hyatt Creek Heights team for making our stay comfortable
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 3 weeks ago
Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that our staff made your stay comfortable. Understanding our guests' needs and ensuring they feel welcomed is a top priority for us. We're sorry to hear about your negative experience at Atlantis the Palm, but we're glad that we could provide you with a better experience here at Hyatt Regency Dubai Creek Heights. Your satisfaction means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danielle C wrote a review Mar 2024
Boreham, United Kingdom3 contributions2 helpful votes
Excellent hotel. Visited with my husband and daughter. Staff are very diligent and excellent with children. My daughter got a cuddle toy camel on arrival which was a very sweet gesture. Room cleaning was also excellent. Distance is good too, not in central downtown but close enough and near the airport. Some things which could be improved include the childrens club - it’s only for children over 5 which excludes toddlers (arguably the age group which is the hardest work). Also would be useful to have washing up liquid provided in the residency suites - we ended up buying our own but didn’t enquire if the hotel had some to hand.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hyatt Regency Dubai Creek Heights, Owner at Hyatt Regency Dubai Creek Heights
Responded 3 weeks ago
Dear Valued Customer, Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback with us. We're delighted to hear that you had an excellent experience with us and that our staff provided diligent service, especially with your daughter. It's heartwarming to know that the cuddle toy camel was a sweet gesture that added to your daughter's enjoyment. We're also pleased to hear that you found our room cleaning service to be excellent. We appreciate your suggestions for improvement regarding the children's club and the provision of washing up liquid in the residency suites. Your feedback helps us to identify areas where we can enhance our guest experience, and we will certainly take your comments into consideration for future improvements. We hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future. Warm regards, Hyatt Regency Dubai Creek Heights
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$105 - $198 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Umm Hurair / Umm Hurair 2
NUMBER OF ROOMS
463
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HYATT REGENCY DUBAI CREEK HEIGHTS $82 ($̶8̶7̶) - Updated 2024 Prices & Hotel Reviews - United Arab Emirates

Frequently Asked Questions about Hyatt Regency Dubai Creek Heights
Which popular attractions are close to Hyatt Regency Dubai Creek Heights?
Nearby attractions include Dubai Dolphinarium (0.2 miles), Children's City (0.2 miles), and WAFI (0.4 miles).
What are some of the property amenities at Hyatt Regency Dubai Creek Heights?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Regency Dubai Creek Heights?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Dubai Creek Heights?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hyatt Regency Dubai Creek Heights?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Hyatt Regency Dubai Creek Heights?
Conveniently located restaurants include Awtar, Society Room, and Eve Penthouse & Lounge.
Are there opportunities to exercise at Hyatt Regency Dubai Creek Heights?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hyatt Regency Dubai Creek Heights have airport transportation?
Yes, Hyatt Regency Dubai Creek Heights offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Dubai Creek Heights?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Dubai Creek Heights offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Dubai Creek Heights?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Portuguese.