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Crowne Plaza Dubai Festival City

1,648 reviews
#42 of 561 Hotels in Dubai
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Traveler (1157)
Room & Suite (465)
Dining (130)
Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“belgium beer”(54 reviews)
“belgian cafe”(47 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Crowne Plaza Dubai Festival City
Special Offer: B&B and Bonus Points
Hotel deals
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Reviews (1,648)Write a Review
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Show reviews that mention
All reviewsbelgium beerbelgian cafezaytoun restaurantshopping mallclose to the airportgreat hotelpool areacreek view roomcreek sideminutes from the airportburj khalifaa short taxi ridenon smokingsister hotelpool stafftaxis are cheapcity view
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1 - 5 of 1,388 reviews
Reviewed 2 days ago via mobile

The place has a very nice terrace with the view of the creek and downtown. The staff are super friendly and the service is superb. As a regular customer that has been visiting this place since the first week it was opened. I would. Like...More

Thank Khalid A
Hotel's Favorite
Reviewed November 7, 2017

What a beautiful hotel with wonderful staff! I stayed here for 5 day’s while my husband was on a three week trip. The room overlooked the Creek and was clean and well appointed, the standard of housekeeping everyday was excellent. Breakfast was a buffet with...More

1  Thank Wendy_P_12220
Response from IHGDFCExecOffice, Manager at Crowne Plaza Dubai Festival CityResponded November 11, 2017

Dear Wendy_P_12220, Thank you for staying with us and thank you for sharing the great experience you had with us her in TripAdvisor. At Crowne Plaza Dubai Festival City we aim to delight every guest staying with us and I'm pleased to see that our...More

Reviewed 2 weeks ago via mobile

The front office and concierge staff is very friendly and helpfull... they give detail attention to our needs... The hotel's location is next to dubai festival city, so it's very convenient for staying here... lots of food and there's Carrefour hypermart in the mall, all...More

Thank Laurentia W
Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival CityResponded 1 week ago

Dear Laurentia W Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We pride ourselves with great service and with a product that is understated...More

Reviewed 3 weeks ago via mobile

I'm used to staying mostly in hotels located at Sh.Zayed road, however after staying in festival city I think this might just be my new location and preferred hotel particularly for a family. The hotel itself is Huge, rooms are big, beds are clean, bathrooms...More

Thank Sarah J
Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival CityResponded 3 weeks ago

Dear Sarah J Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently...More

Reviewed 3 weeks ago

This was my second stay at the hotel however i stayed only for one night with family. Same great experience as usual. Got free upgrade to Deluxe Room with Dubai Skyline view. Hotel staff are friendly and helpful. Next to one of my favourite shopping...More

Thank Mohi_Khater
Response from IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival CityResponded 3 weeks ago

Dear Mohi_Khater Thank you for your feedback and I am happy that you enjoyed your stay with us as well as the facilities of the hotel. We pride ourselves with an engaged team who really ensure that each and every guest that we have feels...More

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About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$140 - $416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#26 Family Hotel in Dubai
#32 Spa Hotel in Dubai
#38 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$140 - $416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#26 Family Hotel in Dubai
#32 Spa Hotel in Dubai
#38 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1157)
Room & Suite (465)
Dining (130)
Pool & Beach (118)
Hotel & Grounds (592)
Bathroom (79)
Business Center & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
indiegordon
December 11, 2017|
AnswerShow all 5 answers
Response from Geordie_Sapper | Reviewed this property |
Sorry for the delay but I have only just seen this. The room I had did have a safe. I am sure they can store luggage.
0
Votes
FussyMonkey
November 6, 2017|
AnswerShow all 4 answers
Response from Paulbearuk | Reviewed this property |
No, not in the crowne plaza but if you walk though to the intercontinental (part of same building) the coffee shop and bar have great views. You can charge back to your room from there
1
Vote
Laura C
September 13, 2017|
Answer
Response from Solarsid | Reviewed this property |
I did not see a DVD player in my room, I was on 15th floor superior room.
1
Vote
Room Tips
"Book Skyline View Rooms"
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"Ask for the room facing the creek. Try the breakfast buffet as it has the beautiful views."
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"try always to get a room with creek view - separate rooms not the connected one ..."
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"Take a room with Creek view"
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