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InterContinental Dubai Festival City

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#24 of 538 Hotels in Dubai
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1,514 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
Washington, DC
Level Contributor
106 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When I'm traveling for business and transit through Dubai, I usually stay at the InterCon and one other hotel. This time, I stayed at the InterCon and enjoyed my visit. The location suits me and the service is consistently good. From complimentary pick up at the airport (club room) with Kafta to the staff in the club lounge, I had... More 

Helpful?
Thank globetrottingdiva
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear globetrottingdiva, What a wonderful review. Thank you very much! I totally agree with you. It's the people that make a difference and I assure you that we do our best to keep them in our team. With my best regards James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Dubai, United Arab Emirates
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night in April. Used points and was upgraded to a corner suite + room. ( we booked 2 rooms ). Staff is very friendly, hotel is clean. The rooms are really nice, even just a standard room. Only complaint is the room service was too slow when ordering ice and some silverware. We had a view... More 

Helpful?
Thank LocaLocaTraveler
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear LocaLocaTraveler, Thank you very much for your review. I am glad to hear that you enjoyed your stay and the spacious rooms in particular. With my best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Bengaluru (Bangalore), India
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Emirates put us up here for a night following our connecting flight being cancelled. The hotel is wonderful and relaxing. Not having any clothes (carry on luggage only) the hotel is a short walk from a mall with all the shops you need to buy your basics. Bathers were essential so we could go swimming. The staff were exceptional. Modifying... More 

Helpful?
Thank Yellowdots
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Yellowdots, I am glad to hear that you had a relaxing stay in our hotel and almost forgot about your cancelled flight. With our best regards and thank you for your nice feedback here on Tripadvisor. James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay in this hotel regularly. It is a nice hotel but the controls for the lights in the rooms are too confusing for words. Even the man who delivered my luggage to the room, who offer to explain everything to me, could not get the bedside lights to work.

Helpful?
Thank steevan1
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear steevan1, I am glad to hear that you are a regular guest at InterContinental Dubai Festival City. Please excuse that my team member could not explain the lighting system in the room correctly. Please reach out to us again next time and we will explain it to you. With our best regards, James Koratzopoulos Regional General Manager Dubai Area... More 

Doha, Qatar
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Beautiful hotel and perfect place to stay for family..service and facilities are great.. dinning options are nice and the best thing for shopping you have the festival city centre right next to hotel.. enjoyed my stay..thanks to all team of intercontinental..

Helpful?
Thank SM R
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear SM R, Thank you for your review. It is a pleasure for me to hear that you had a perfect stay and enjoyed the Festival City Mall next door. With our best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Dubai, United Arab Emirates
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

One of the better places to have family brunch on weekends.Anrise restaurant is quite spacious for large family buffet, hotel staff is quite welcoming, trained and courteous. Perfect place for a family get together and relaxed weekend lunch. Wish they had more variety in Indian Veg Food!.

Helpful?
Thank BhargavaVishal
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear BhargavaVishal, Thank you very much for your nice feedback. I am glad to hear that you had a lovely time with your family at Anise Brunch. We are looking forward to your next stay. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Level Contributor
27 reviews
12 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Everything about the hotel is consistently high quality, the recent renovation of the Festival City Mall makes the stay even more rewarding. Rooms are spacious while the gym and spa are very big and good. IHG is one of the few loyalty programs that reward frequent visitors of the diverse chain of hotels which is an added benefit.

Helpful?
Thank Said A
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Said A, Thank you so much for being a loyal guest of IHG and sharing your positive experience on Tripadvisor. I am glad to hear, that you enjoyed your stay and I agree, that the renovation and extension of the Dubai Festival City Mall makes our guests' stay even more rewarding. We are looking forward seeing you again soon.... More 

Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had the best time ever! Tho it was short but u can feel the hospitality and the genuine of this team from the door. Smile, can do attitude,....all is there and nothing is difficult! From the valet, to FO, F&B...what a great team. Breakfast is a highlight! Trust me, and this is coming from a hotelier 😉 Thank you... More 

Helpful?
1 Thank dankattar
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear dankattar, Thank you so much for your kind words and for sharing them on Tripadvisor. They are most appreciated, especially as they come from a hotelier who is familiar with our business. We are looking forward welcoming you again soon. With my best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Muscat, Oman
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all there was no one to greet or welcome the guest. Staffs are not so friendly. There is communication gap between the staffs and guest. Rooms are neat and clean. The apartment is spacious and good parking space.

Helpful?
Thank Kadhim009
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Kadhim009, I would like to apologize for the negative experience you have made during your stay with us. I appreciate if you share more details with me directly, so we can avoid them in future. James.Koratzopoulos@ihg.com But I am glad, that you have been satisfied with the cleanliness in our rooms and the spacious rooms and car park. I... More 

london
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a short stopover and we loved it!!! We were checked in by the sweet and friendly Amina. Our room was spacious and bathroom was amazing, you have to see it to believe it. Food was even better than the other hotels I've stayed in the past, compliments to the brilliant chefs. As a vegetarian I thought... More 

Helpful?
Thank heena.gohil
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear heena.gohil, Thank you so much for your kind review. Your compliments have already been shared with Amina and our chef's. We are looking forward welcoming you again soon. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $204 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#19 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#24 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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