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InterContinental Dubai Festival City

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#26 of 534 Hotels in Dubai
Certificate of Excellence
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1,488 Reviews from our TripAdvisor Community

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Showing 1,240: English reviews
Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had stayed at InerContintal so many times but my recent stay it was an optional stay for me. First it’s star with an issue in my reservation in the reception then they give me really good room. I was traveling for more 16 hr and I was extremely exhausted till I meet one of the BEST Staff in the... More 

Helpful?
Thank FlavioMartin2015
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear FlavioMartin2015, I am truly delighted to hear that you had a memorable stay with us. I will definitely pass on your kind words to our colleague Mr. Amr Abdou for his exceptional service. We are looking forward to welcoming you back soon to the InterContinental Dubai Festival City. James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival... More 

Baku, Azerbaijan
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel in general. Service, food, rooms. For those willing to go to Festival city mall, that road was under renovation this time, so we had to go from outside, which was rather hot. Apart from that, all is OK

Helpful?
1 Thank Murad M
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Murad M, Thank you very much for your review of InterContinental Dubai Festival City. I am glad to hear, that you had a good stay. As soon as the renovation of Dubai Festival City Mall is finished, we will reopen our direct access. With my best regards James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City... More 

Italy
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We usually travel to Dubai for 3-4 days, not more. We always choose one of the best hotels to stay in, with good location. Frankly speaking, this is the best hotel we've ever stayed, definitely the most unforgettable stay. Actually, we were very disappointed upon arrival because there were few issues with my reservation and my room. however I've to... More 

Helpful?
Thank DeigoA
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear DeigoA, Thank you so much for your kind words and for sharing them here on Tripadvisor. It was a true pleasure reading through! I am so glad to hear that you had a fantastic stay. Thank you for recommending us. I will certainly share this with Ahmed El Driny as well. We are very much looking forward welcoming you... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

I was in Dubai on a business trip. A wonderful hotel and its a good restaurant. Close to the airport and new markets. Helpful reception staff. You can provide everything easily hope visit there sooooooooooooooon

Helpful?
Thank ياسر خ
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear ياسر خ, Thank you very much for your review. We are looking forward welcoming you again soon. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Pune, India
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located on the bank of Dubai creek which gives an excellent views to the visitors. The views from hotel is fantastic. They offer excellent range of recipes for the breakfast catering the choice meeting different nationalities. The visitor should also explore the range of facilities they offers to the visitors....better to check at the reception in details.

Helpful?
Thank Santosh R
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Santosh R, Thank you very much for your kind review. I am glad to hear that you enjoyed the breakfast in Anise restaurant with our 8 live cooking stations. With best regards James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

Stockholm
Level Contributor
268 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for three days in May 2016. Restaurants are very good. Breakfast has a lot to offer with food from Europe, Asia and Middle East. Lunch and Dinner in any of the restaurants is a pleasure with a variety of different dishes from different kitchens to choose from. Rooms are superb. Sleeping comfort is very good with quiet... More 

Helpful?
Thank Dalaroe
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Dalaroe, Thank you for taking the time to share your experience in our hotel. I am very glad to hear that you had a nice stay. Downtown Dubai is only a 5 minute taxi ride away, the Souks of Dubai 10 minutes. Did you know that there is a newly renovated mall right next door? Its Dubai Festival City... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

From being meet at the airport to my departure the sevice exceed my expectations. Catherine at reception was great and then Beverly in the club area exceed that. My room was great..too big for one person... four rooms. Very nice. Cherri was great and very professional in the very nice Vista bar. Drinks were well priced and the service excellent.... More 

Helpful?
Thank Ted V
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Ted V, It was a real pleasure for me to read through your comment. It's the team members, that make a stay memorable - I am very glad your stay with us was memorable. Trust me, I am very proud of my team and the great service they deliver to our guests. We are very much looking forward to... More 

Doha, Qatar
Level Contributor
76 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location was ideal for us as planned to play golf at the Al-Badia golf club. The hotel provided a shuttle service between the hotel and golf course. Check-in - after working the whole day and flying from Doha the last thing you want to do is wait for fifty (50) minutes to check-in, this is by far the longest I... More 

Helpful?
Thank Changmaisausage
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Changmaisausage, Thank you very much for your feedback on Tripadvisor. Please do accept my sincere apology for the long waiting time upon check in. I totally agree that this was too long and not up to our standards. We have already discussed this inconvenience with our team in order to find the root cause and to ensure that this... More 

Melbourne, Australia
Level Contributor
86 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel when we were bumped off our Emirates flight along with a number of other passengers. It's about 10 minutes from the airport but with none of the noise. Really lovely staff. The room was a good size and had a huge bathroom. Great pool and pool surrounds. Food was ok (special menu for Emirates passengers... More 

Helpful?
Thank Lovetotravel3122
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Lovetotravel3122, It is very annoying when your flight is getting cancelled but I am glad to hear that you still had a good time in our hotel and enjoyed our service while waiting for your next flight. You are very welcome during your next stay in Dubai - hopefully without a delay of your flight. Kindest regards James Koratzopoulos... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The best place for a stop over on the way home. Just relax and enjoy by the pool or even in your suite. A big shopping center even attached to hotel that has all that you need. And the staff are just fantastic, they cant do enough for you. Highly recommend

Helpful?
1 Thank Adele N
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Adele N, I appreciate your wonderful comment. Thank you very much for the kind words. I hope we may welcome you again during the next stop over in Dubai. With best regards and safe travels. James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $167 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#19 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#26 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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