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Palace Downtown

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Traveler (2529)
Room & Suite (616)
Pool & Beach (197)
Overview
Hotel website
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Mohammed Bin Rashid Boulevard, 29 Downtown Dubai, Dubai 9770 United Arab Emirates See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Hotel website
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Rooms
Nov 4Nov 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,331)
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2,462 results
Traveler rating
1,939
319
98
62
44
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LanguageEnglish
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1,939
319
98
62
44
Show reviews that mention
All reviews fountain view burj khalifa asado souk al bahar ewaan restaurant fountain show dubai fountain diplomatic suite thai restaurant tallest building in the world rose petals the location is perfect breakfast buffet our honeymoon upgraded to a suite wonderful hotel afternoon tea
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1 - 5 of 2,462 reviews
Reviewed yesterday

Very beautiful hotel with perfect location to enjoy Burj Khalifa and the fountains. Just on the lake, the view is gorgeous. Hotel is the right size, not too big as often in Dubai. Architecture is very nice. The staff is very professional, service is very...More

Thank Marc V
Reviewed 2 days ago

Best of the best in Dubai! From the fabulous room view of both the fountain and the Burj Khalifa, to the breakfast buffet, to the poolside tents with delicious food and special shishas, this is the most relaxing vacation one would desire.More

Review collected in partnership with this hotel
Thank Mary Q
Response from David S, General Manager at Palace DowntownResponded 2 days ago

Dear Mary, Thank you for such a wonderfully title review, It was our pleasure to have you as our guest and I am glad you felt like a Queen while on stay with us :) This I must say is our only aim to make...More

Reviewed 3 days ago

Great views - Staff were unprofessional (with the exception of the "few not the many". Some were on the verge of "rude". Even when "arrangements", are confirmed, do not expect them to happen. In room tea and coffee in very short supply - 2 T-Bags...More

Review collected in partnership with this hotel
Thank scorba863266
Response from David S, General Manager at Palace DowntownResponded 2 days ago

Dear Guest, Thank you for sharing your valuable feedback with us, it is with great distress and disappointment that I read your feedback that we failed to deliver your expectations, please accept my most sincere apologies for the disappointment you had to endure while on...More

Reviewed 4 days ago

Excellent location in the heart of downtown. Although price may seem not cheap, hotel offers very good value for money. Very helpful and efficient employees.Fast check in, knowledgeable concierges, professional spa staff.Great location and very good food and service at the Thai restaurant.More

Review collected in partnership with this hotel
Thank Luis B
Response from David S, General Manager at Palace DowntownResponded 3 days ago

Dear Luis, Thank you for sharing your review with us and travelers around the world, it was a pleasure to have you as our guest and I am glad you had a wonderful stay here with us. Please be assured that your review has been...More

Reviewed 4 days ago via mobile

Excellent hotel. I really enjoyed my stay. The room was very comfortable and neat. I had a fountain view room which I highly recommend it. Staff were very kind. The location is in the heart of Dubai downtown.More

Thank Noni_6540
Response from David S, General Manager at Palace DowntownResponded 4 days ago

Dear Guest, Thank you for sharing your review with us, it was a pleasure to have you as our guest and I am glad you had an amazing stay here at the Palace. Please be assured that you review has been duly shared with the...More

View more reviews
About
Description
Classical themes and Arabian tradition are combined to create the Palace Downtown. Palace Downtown is a resort within the city; it has a confident style all of its own, a unique blend of past and present of More Middle-Eastern heritage and elegant Dubai modernity, of harmony and energy. Set in the heart of Downtown Dubai, one of the region’s most progressive districts, the resort is mere footsteps away from iconic attractions such as Burj Khalifa, The Dubai Mall, Dubai Opera and Souk Al Bahar. From an abundance of options for dining, shopping and entertainment to being in close proximity to commercial hubs such as Dubai International Financial Centre, Dubai World Trade Centre and Business Bay, its prime location ensures that any excursion or business engagement away from the hotel is easily accessible. We welcome you to our luxurious Arabic splendour, set amidst the world’s most spectacular destination. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Center with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
242
Price range
$373 - $849 (Based on Average Rates for a Standard Room)
Also Known As
The Palace The Old Town Hotel Dubai
,
The Palace Old Town
,
Palace The Old Town Dubai
,
Sofitel Dubai
Location
United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
242
Price range
$373 - $849 (Based on Average Rates for a Standard Room)
Also Known As
The Palace The Old Town Hotel Dubai
,
The Palace Old Town
,
Palace The Old Town Dubai
,
Sofitel Dubai
Location
United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Photos
Traveler (2,529)
Room & Suite (616)
Pool & Beach (197)
Dining (180)
Family and Play Areas (10)
Business Center & Event Rooms (2)
Nearby
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa,
the world’s tallest building. It towers over the city
and resides in the prestigious Downtown development.
Once an old army base, Downtown is now the jewel in
Dubai’s crown, a beautiful residential and leisure
area housing not only the world’s tallest building,
but the world’s largest fountains and mall. Wide
marble sidewalks are perfect for strolling, with
...More
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Nearby AttractionsSee all 1,638 nearby attractions
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63,114 reviews
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Questions & Answers
Ask a question
chumley54
August 26, 2018|
AnswerShow all 4 answers
Response from mohammedk524 | Reviewed this property |
breakfast at the palace is great and i would recommend trying breakfast at least for one day. however, there are other places near by (walking distance) that are really worth the try. breakfast in nearby restaurants are... More
1
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Google Translation
Room Tips
"Ask for rooms facing the fountains!!!!"
FerZabal
2 weeks ago
Read review
"great choice after a 14.5 hour flight any of the rooms are terrific"
882gailt
2 weeks ago
Read review
"ground floor had great access to fountains!"
carolk528
3 weeks ago
Read review
"ask for a fountain view room"
petercU9966TW
4 weeks ago
Read review
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