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Sheikh Mohammed Bin Rashed Boulevard Downtown Dubai, Dubai United Arab Emirates
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3753)
Room & Suite (791)
Dining (328)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#66 of 842 hotels in Dubai
Travelers' Choice
“FREE TICKETS: Dubai Aquarium & Underwater Zoo and VR Park valid from 08th October until 30th September 2021” Classical themes and Arabian tradition are combined to create the Palace Downtown. Palace Downtown is a resort within the city; it has a confident style all of its own, a unique blend of past and present of Middle-Eastern heritage and elegant Dubai modernity, of harmony and energy. Set in the heart of Downtown Dubai, one of the region’s most progressive districts, the resort is mere footsteps away from iconic attractions such as Burj Khalifa, The Dubai Mall, Dubai Opera and Souk Al Bahar. From an abundance of options for dining, shopping and entertainment to being in close proximity to commercial hubs such as Dubai International Financial Centre, Dubai World Trade Centre and Business Bay, its prime location ensures that any excursion or business engagement away from the hotel is easily accessible. We welcome you to our luxurious Arabic splendour, set amidst the world’s most spectacular destination.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
Sheikh Mohammed Bin Rashed Boulevard Downtown Dubai, Dubai United Arab Emirates
Name/address in local language
Getting there
Dubai Airport7 miSee all flights
Sharjah Airport18 miSee all flights
Burj Khalifa/Dubai MallDubai Metro14 min
Business BayDubai Metro20 min
See all nearby hotels
5080Reviews132Q+A100Room tips
Traveler rating
  • 4,113
  • 597
  • 189
  • 100
  • 83
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Popular mentions
Ashish A wrote a review Yesterday
3 contributions2 helpful votes
Excellent service and hospitality from the BUHAYRA LOUNGE @ Palace Downtown , especially from the team @ Mrs…MARK, SANWER, MOHMOUD, BHUPI.. THANK YOU for a unforgettable experience..! God bless you all..!
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Date of stay: September 2021Trip type: Traveled as a couple
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Leah N wrote a review Yesterday
1 contribution
The massage was really good and was very relaxing. The massage therapist wayan did a really good job and the receptionist karrine is very nice and pleasant. Overall this experience was a 5/5 rating. Really enjoyed it
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Date of stay: September 2021Trip type: Traveled solo
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Ghassan wrote a review Sep 18
1 contribution
Nice hotel, very good service, the food is great and the breakfast I would thanks all the stuff Mr.Mohammed from the the front desk reception give us a special unique service. Will think to come back for the same hotel 😊
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Date of stay: September 2021Trip type: Traveled with friends
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Response from Ahmed Elnawawy, General Manager at Palace Downtown
Responded 2 days ago
Dear FrequentFlier735147, Thanks a lot for your feedback. The response from our guests is of extreme importance and value to us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Ahmed El Nawawy General Manager
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Urfi_beingme wrote a review Sep 18
Emirate of Ajman, United Arab Emirates3 contributions
+1
We stayed in the hotel in September with kids. The hotel is very good, the staff is very helpful . The breakfast was splendid . And the view from room great. We had dinner in Asado Restaurant and the food was great there . The location is awesome as it is walking distance to Dubai mall . The hotel provided us complementary passes to VR Park and Dubai aquarium which the kids appreciated a lot. My son requested me to rate it 5 star , which i am happy to do
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Date of stay: September 2021Trip type: Traveled with family
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Response from Ahmed Elnawawy, General Manager at Palace Downtown
Responded 2 days ago
Dear Urfi_beingme, Thanks a lot for your feedback. The response from our guests is of extreme importance and value to us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Ahmed El Nawawy General Manager
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Jose L wrote a review Sep 18
Philadelphia, Pennsylvania3 contributions2 helpful votes
The Palace Downtown is my preferred hotel in Dubai due to its convenient location, amenities, and quality. On this particular trip, my room safe mysteriously stopped working (and it was NOT the battery, the usual problem). Within minutes, Adeel Ahmed and Syed from Housekeeping appeared, confirmed the safe had failed, and replaced it immediately. Thank you, gentlemen, and thank you Palace team for your consistent excellent service!
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Date of stay: September 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Ask for lake view
See more room tips
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Response from Ahmed Elnawawy, General Manager at Palace Downtown
Responded 2 days ago
Dear joselM7449XJ, Thanks a lot for your feedback. The response from our guests is of extreme importance and value to us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Ahmed El Nawawy General Manager
Read more
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LOCATION
United Arab EmiratesEmirate of DubaiDubaiDowntown Dubai
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Frequently Asked Questions about Palace Downtown
Which popular attractions are close to Palace Downtown?
Nearby attractions include The Dubai Fountain (0.1 miles), Burj Khalifa (0.3 miles), and At.Mosphere (0.3 miles).
What are some of the property amenities at Palace Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Palace Downtown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palace Downtown?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Palace Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Palace Downtown?
Conveniently located restaurants include Tribes Carnivore, Texas De Brazil Dubai Mall, and Black Tap Craft Burgers & Shakes Dubai Mall.
Are there opportunities to exercise at Palace Downtown?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Palace Downtown have an airport shuttle?
Yes, Palace Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palace Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Palace Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Palace Downtown?
The staff speaks multiple languages, including English, French, Russian, Chinese, Hindi, Arabic, and Filipino.