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Sheikh Rashid Road Wafi Mall, Dubai United Arab Emirates
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$292
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/04/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/04/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 901 hotels in Dubai
Location
4.4
Cleanliness
4.9
Service
4.9
Value
4.6
2022 Travelers' Choice Best of the Best
A stunning landmark hotel in a distinctive pyramid shape merges Asian style with an Egyptian aesthetic. Ideally located in the city center with a shopping adventure lies around the corner as Raffles Dubai adjoins Wafi mall, one of Dubai's most exclusive shopping and leisure destinations, home to hundreds of boutiques offering an extensive selection of international haute couture, jewelries and gifts in addition to nearby authentic souks, including the impressive Khan Murjan, offering traditional crafts by artisans from the region. Featuring 252 luxurious rooms and suites, this award-winning Dubai hotel offers some of the most spacious rooms in the city, each with generously-sized private balconies. Brilliant contemporary interiors, faultless service and 7 superb restaurants and bars offering an extensive array of dining, entertainment and clubbing options, while Raffles Spa beckons with a pampering menu to emerge transformed, like a lotus that journey from bud to the radiance of full bloom.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Archery offsite
Bowling offsite
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Squash offsite
Tennis court offsite
Water park offsite
Nightclub / DJ
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English, French, Russian, Arabic and 9 more

Location

Full view
93Great for walkers
Grade: 93 out of 100
40Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
6031Reviews168Q+A100Room tips
Traveler rating
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  • 420
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Most Recent
SandJ wrote a review Yesterday
Manchester, United Kingdom777 contributions449 helpful votes
+1
Stayed here last week for 10 nights, quite simply superb, one of the best hotels we've ever stayed in and fully justifies it's high status in the rankings. Got a deal on a Signature Club Room on Travel Republic, £127 a night, definitely the way to go - almost like 'all inclusive'. Remon gave great service on reception, checked us in early after an all night flight from the UK, much appreciated. We were offered an upgrade to a Diplomatic suite at a reasonable rate which we will most likely take next time we visit due to the open balconies with those rooms. Went up to our room on the 9th floor where Victor, the landing butler, greeted us and looked after us all week, thank you. The Signature rooms are superb, fully fitted out - the only concern we had was the air con was reluctant to go below 20 degrees and it wasn't really enough. Small fridge with just enough room for a coupla bottles of wine, should you happen to pick some up from the 'Duty Free' on your way out of the airport. The breakfast in the Azur restaurant was superb, great selection, special orders and service by everyone was fantastic,Tayo and Hannibal were exemplary and the manager, Sid, deserves a special mention - this man is a credit to the hotel and a great asset to the company. The executive lounge was also a great place to visit, quiet and relaxing with none of the usual beer monsters and laydees with screaming baybees like we have encountered in so many other so-called executive lounges (Westin, Le Meridien etc.) Betty (Lady GaGa!) and her colleagues running the lounge were absolutely on top of their game, great fun and providing top service, really made a visit here worthwhile. The guys by the pool also deserve a mention. Quiet at this time of year due to the fierce heat, with lots of loungers, we were well looked after by the pool guys with towels, loungers and regular top ups of complimentary ice buckets of bottled water. Just as well - a can of Pepsi from the pool bar was around £7. The Solo italian restaurant is worth a visit for the Pizza and Pasta feast 6-8pm, around £20 a head all you can eat, excluding drinks, well served by Sia. A must visit is the Japanese restaurant on the 17th floor, Tomo, if only for cocktails - the service by Siddique is fantastic and the view across town amazing. Japanese Asahi and Kirin beer is around £11 a pint but the view soon soothes the pain. The hotel is attatched to the Wafi mall, with a selection of high end shops, a souk, a food court, a Carrefour supermarket, Matalan store and a number of restaurants. Only 20 minutes from the airport, the hotel represents excellent value for money and the customer service from the staff is top notch, a real credit to the management. Thanks for a great time, we'll be returning soon.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: Signature Club room, high floor
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Nikki50 wrote a review Jun 2021
Liverpool England39 contributions20 helpful votes
+1
Hotel's Favorite
Had a fabulous stay at this hotel back in January. We’ve been coming to Dubai for the past 8 years and stayed in many of the top hotels, however Raffles is something else – what an experience! Me and my husband were staying in another hotel on Jumeirah beach and decided to take a trip to visit the Raffles Saloon bar. We got chatting to a member of staff called Woulstain who recommended we try Raffles hotel next time we visit and book a Skyline room for the views of the city. The hotel looked so amazing, and as it was our anniversary a few days later – we decided we couldn’t wait until our next visit, so we booked a club room and checked out of our beach hotel, and boy am I glad we did! From the minute we arrived at the hotel we were in awe of the outstanding service and treated like royalty. How a hotel of this size can give you the level of attention and service, to make you feel like you are the only guest they have is truly amazing. Check in, departure, and everything else in between was just perfect. As for the room, well there is only one word to describe it…WOW. It was on one of the higher floors of the hotel, the room was huge and incredibly beautiful. Everything was spotless and sanitised and it felt very Covid safe, plus the balcony was also very big – perfect for those views! To make the stay even better, the hotel surprised us with a special cake for our anniversary which was a lovey gesture. I’d like to say a hug thank you to Mila at check in, Syed our wonderful butler, Summer and her amazing hospitality team, Mars at Azur and of course not forgetting Woulstain for his recommendation of the hotel. I can safely say we will be back as soon as we can travel again!
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Date of stay: January 2021
Rooms
Location
Service
5 Helpful votes
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Response from Afif Salibi, General Manager at Raffles Dubai
Responded Jun 26, 2021
Dear Nikki50, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am thrilled to hear you describe your stay with us as perfection from start to finish! It is wonderful to know that you were comfortable in your spacious room facing the stunning Dubai skyline view, and received outstanding service from our colleagues. Rest assured that Woulstain, Mila, Syed, Summer and Mars will be praised for their jobs well done. I also trust that you had a memorable anniversary celebration during your stay. We look forward to welcome you again soon. Regards, Afif Salibi General Manager
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Mette L wrote a review Jun 28
1 contribution
Thank you, once again, for a perfect stay And special thanks to Anam at the club lounge All of us ( family of five) had a wonderful time - the breakfast was outstanding , the pool perfect and the benefits of the club lounge made the stay beyond and above
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Date of stay: June 2022Trip type: Traveled with family
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Response from Afif Salibi, General Manager at Raffles Dubai
Responded yesterday
Dear 833mettel, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am delighted that you had a perfect stay with us. It is incredible to hear that you were impressed with the delicious breakfast buffet, relaxing pool area and amazing Raffles Club Lounge. Rest assured that Anam will be praised for the job well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager
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Thenayan Almawad wrote a review Jun 27
5 contributions3 helpful votes
I visit the hotel occassionally through out the last 10-12 years. I must admit that Raffles Dubai is one of the hotels that maintain high standard, well maintained and professionalism consistently. I would recommend this hotel for those who like to have bigger rooms, very capable team in delivering all your needs.
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Date of stay: June 2022
Rooms
Location
Service
Trip type: Traveled on business
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Response from Afif Salibi, General Manager at Raffles Dubai
Responded yesterday
Dear Talmuawad, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We truly appreciate your loyalty to our hotel. I am glad that you enjoyed your recent stay with us. It is wonderful to hear that you were impressed with our high standards of service and spacious rooms. We look forward to welcome you again soon. Regards, Afif Salibi General Manager
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Sherryl_Repunte wrote a review Jun 25
Dubai, United Arab Emirates51 contributions13 helpful votes
+1
Checked-in at the Raffles Dubai Hotel to celebrate my birthday and me and my husband's 20th wedding anniversary with our daughter... and to experience what the reviews have been buzzing about regarding the highest standard of service they offer... and they did not only met our expectations but exceeded it. From the moment we stepped out of our car... we could feel the welcoming staff at the lobby ready to assist us. From checking-in smoothly (although I requested for a room with a Dubai Skyline View and access to a lounge on the 10th floor). Miss Louisza, the assigned Butler for us, made sure we were informed with every details we have to know and arranged a surprise cake and balloons at the Lounge during the Afternoon Tea. Thank You So Much to the wonderful Lounge Team.. namely Velia, Victor and Annam who worked really hard catering to our every needs with smiles on their faces at all times. The staff at Azur Restaurant were all very attentive to all our requests and they made sure our table was kept clear and clean. The staff at the pool area provided us with iced cold waters to keep us well hydrated and clean towels. Ronald handled all our luggages very well when we arrived and left. And Hazel checked us out effortlessly. Your staff are your greatest assets for sure as we have not received the same treatment elsewhere. Keep up the best work as you have earned another loyal guests from us cause we are definitely coming back to celebrate another special occasions in the future. 👍🏼🙏🏼❤️
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Date of stay: June 2022Trip type: Traveled with family
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Response from Afif Salibi, General Manager at Raffles Dubai
Responded yesterday
Dear Sherryl_Repunte, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. Happy belated birthday and congratulations on your recent 20th anniversary! I trust that your family had a memorable stay with us. It is incredible to hear that you received outstanding service from our colleagues throughout the hotel. Rest assured that all colleagues mentioned in your review will be praised for their jobs well done. Furthermore, I am glad that you enjoyed Azur Restaurant and the pool area. We look forward to welcome you again soon. Regards, Afif Salibi General Manager
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Kweku wrote a review Jun 24
1 contribution
First time at Raffles Dubai and my experience couldn't have been any better. Louiza was very professional and assisted with the planning of my darling wife's birthday experiences and surprise. The entire experience has been great and thanks to the Raffles team
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Date of stay: June 2022Trip type: Traveled as a couple
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Response from Afif Salibi, General Manager at Raffles Dubai
Responded yesterday
Dear Swift_AKS, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. Happy belated birthday to your wife! I trust that both of you had a memorable celebration during your stay. It is incredible to hear that you received amazing service from our colleagues. Rest assured that Louiza will be praised for the job well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager
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Tes HG wrote a review Jun 23
London, United Kingdom11 contributions1 helpful vote
+1
This is our third time at Raffles Dubai and as always it was a lovely experience! We always choose to come here for lovely spacious comfortable rooms, excellent pool facilities, delicious food (dinner at Solo is amazing!) as well as excellent location to airport, Glow Garden and malls. We were welcomed by Ismail at the door who remembered us from our trip at the beginning of the year. Always so friendly and welcoming he is an asset to the team. He ushered us indoors out of the heat and looked after our luggage as we went to check in, again with another familiar face who remembered us from previous visit. Anna gave us such a lovely experience checking in, there is nothing that is too much for her. She answered all our questions with a smile on her face and my daughter was so pleased to see her again. Anna is one of the nicest staff we have ever encountered at a hotel, she is friendly, helpful and goes above and beyond to ensure guests are happy. My daughter even got a little surprise in the room with balloons, nut free snacks and her little bed already made in case she needed a nap after travelling. Amazing attention to detail and super attentive. Thank you Anna!! We were also lucky enough to bump into Isa and Wolfstain on our last few days, who we met on previous visits. They were also so pleased to see us and treat us so warmly like family. Also a mention to the pool & leisure reception team, they are always so smiley and happy, as well as to Jeffery the lifeguard who always made sure everyone is safe and comfortable around the pool well looked after with drinking water and shade. The only slight negative thing that we experienced was when my husband enquired about our package on our first evening and what was included (as I had made the booking but already gone to the room with my daughter) the gentleman on reception bluntly replied that as we booked through a third party there were no extra benefits only breakfast. Actually I had booked on a b&b basis this time but previously have also booked Club room through third parties, another time I had received complimentary upgrade. I believe that this could have been handled better by simply letting my husband know about breakfast and the facilities we were able to use. Asides from this very small thing, I highly recommend and look forward to returning again soon. There are many lovely hotels in Dubai but truthfully we always return here for the amazing service and the excellent staff. Thank you to the raffles team for a lovely experience again!
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Breakfast is amazing! Try the fresh French toast and waffles! Close proximity to airport, doorman...
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Response from Afif Salibi, General Manager at Raffles Dubai
Responded yesterday
Dear tesihg, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We apologize for the inconvenience your husband faced at reception regarding benefits of the recent stay. Rest assured that your comments are important to us and we will work on improving. That being said, we do truly appreciate your loyalty to our hotel. It is incredible to hear that overall your family had a lovely stay with us. I am glad that you were impressed with our comfortable rooms, relaxing pool area, delicious food and high standards of service. Rest assured that Ismail, Anna, Issa, Woulstain and Jeffrey will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager
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Maher Al Adham wrote a review Jun 21
1 contribution
I really enjoyed my stay at Raffles. The room is the biggest among all hotels in Dubai. The staff are very helpful , friendly and professional. The hotel is close to Dubai Mall, just 10 min by taxi. The breakfast buffet is rich in varieties . The whole experience was amazing . I will definetly come again and again. One of the best hotels in Dubai
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Date of stay: June 2022Trip type: Traveled on business
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Response from Afif Salibi, General Manager at Raffles Dubai
Responded 1 week ago
Dear Maher_AlAdham, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am delighted that you enjoyed your stay with us. It is incredible to hear that you were impressed with our spacious rooms, delicious buffet breakfast, helpful service and accessible location. We look forward to welcome you again soon. Regards, Afif Salibi General Manager
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shivb34 wrote a review Jun 21
Durban, South Africa4 contributions3 helpful votes
This is without a doubt the best luxury hotel I have stayed at to date. The best service where staff are warm and friendly, remember you by name, always willing to help when needed and they go out of their way to cater to your every need. They even arranged a take away breakfast, due to an early departure, without me even requesting it. Service in the breakfast and club lounge is super quick and you never have to wait before being served. Betty and Velina in the Club Lounge deserve special mention for their warmth and their willingness to go over and beyond what was expected. The Spa also offers the best facial and massage and I have never experienced such a deep level of relaxation before. Arin and Dian at the spa deserve special mention and I would highly recommend asking for them. Will definitely be returning to Raffles again!
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Club rooms are a great deal as it includes afternoon tea, evening canapes and drinks daily!
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Response from Afif Salibi, General Manager at Raffles Dubai
Responded 1 week ago
Dear shivb34, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. I am delighted that you had an outstanding stay with us. It is incredible to hear that you were impressed with our high standards of service, delicious breakfast, excellent Club Lounge and relaxing spa area. Rest assured that Betty, Velia, Arin and Dian will be praised for their jobs well done. We look forward to welcome you again soon. Regards, Afif Salibi General Manager
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DubaiMama wrote a review Jun 21
Dubai, United Arab Emirates2 contributions
This was our third time staying at Raffles and as always it was perfect in every way. We booked a Dubai Skyline Club room which was so beautiful, spacious and comfortable. The club lounge is excellent, and we were so happy to see there was playroom for the children. Afternoon tea was great, evening canapés and cocktails also fantastic. But all is made so much better by the fantastic service by every member of staff at this hotel. From remembering our names, paying extra attention to our daughter, bringing her special food and treats, nothing was too much trouble. The pool area is beautiful. The breakfast absolutely delightful! Honestly there is nothing negative about this hotel at all. The service is by far the best of any hotel in the world!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Club lounge access is worth it.
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Response from Afif Salibi, General Manager at Raffles Dubai
Responded 1 week ago
Dear DubaiMama123, Thank you for choosing Raffles Dubai and for sharing your feedback on Trip Advisor. We truly appreciate your loyalty to our hotel. I am delighted that you had an amazing stay with us. It is wonderful to hear that you were impressed with the comfortable Raffles Club Dubai Skyline room, excellent Club Lounge, relaxing pool area and delicious buffet breakfast. We look forward to welcome you again soon. Regards, Afif Salibi General Manager
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PRICE RANGE
$174 - $344 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raffles dubai hotel dubai, raffles hotel dubai, dubai raffles hotel
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Umm Hurair / Umm Hurair 2
NUMBER OF ROOMS
252
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Frequently Asked Questions about Raffles Dubai
Which popular attractions are close to Raffles Dubai?
Nearby attractions include WAFI (0.1 miles), Zygo Art Uae (0.1 miles), and Masterpiece Art (0.1 miles).
What are some of the property amenities at Raffles Dubai?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Raffles Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Raffles Dubai?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Raffles Dubai?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Raffles Dubai?
Conveniently located restaurants include Asha's, Solo Dubai, and Tomo.
Are there opportunities to exercise at Raffles Dubai?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Raffles Dubai have airport transportation?
Yes, Raffles Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Raffles Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Raffles Dubai?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Raffles Dubai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.