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Cheaper
Average
Higher
About
4.5
#233 of 838 hotels in Dubai
Location
4.5
Rooms
4.6
Value
4.6
Cleanliness
4.7
Service
4.7
Sleep Quality
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Arabian Park Dubai is an Edge by Rotana managed property, conveniently located in the vibrant Al Jaddaf district, a fast-growing premier business and lifestyle community just 10 minutes from Dubai International Airport and key commercial hubs including Dubai International Financial Centre and Dubai World Trade Centre. Ideal for business or leisure guests, the modern, three-star hotel is adjacent to the five-star Al Jaddaf Rotana Dubai and close to the upscale Culture Village, as well as major malls and attractions including Dubai Festival City, Dubai Frame and Dubai Mall. Benefitting from a recent refurbishment, the 328 guestrooms are modern, bright and offer space to work or rest in comfort, with large windows maximising natural daylight and pool or city views providing a stunning outlook on dynamic Dubai. Stylishly designed with contemporary furnishings and featuring the latest in-room technology, rooms meet the needs of today’s on-the-go traveller. Guest dining needs are covered around the clock with four diverse venues including a 24-hour lobby lounge café, APD Deli, with a takeaway service available. Enjoy international flavours for breakfast, lunch and dinner at all-day dining restaurant, Gardenia, tasty bar bites, mocktails and cocktails at Cheers Pub, or sip a drink in the sun, or shade, at The Blue Lounge Bar. For small group gatherings and business engagements the hotel’s two meeting rooms offer flexible set-ups and the latest audio-visual technology. When it’s time to switch off, a fully equipped gym with cardio and resistance-training equipment, and an outdoor temperature-controlled swimming pool are available.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Languages Spoken
English, French, Russian, Arabic and 3 more
Location
Al Jaddaf Street, Dubai United Arab Emirates
Name/address in local language
Arabian Park Dubai, An Edge by Rotana Hotel
516 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Arabian Park Dubai, An Edge by Rotana Hotel, garners high praise for its meticulous cleanliness and the warm, professional service that guests experience throughout their stay. The rooms, celebrated for their neatness and inviting design, provide a cozy retreat, although a few guests have noted they can be on the smaller side and occasionally affected by noise or smoke.
The hotel's strategic location is a hit for its tranquility and ease of access to local attractions. While the breakfast and amenities receive commendations, opinions are mixed regarding value due to some unexpected extra charges.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory
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A smart, newly refurbished hotel - not the height of luxury but great value and service. Rooms are a little small but are mostly functional (except for flooding the bathroom floor every shower). Not too many touches - limited shower gel, shampoo etc. Breakfast somewhat limited in choices and space - a cafeteria feel with lots of young people staying who are getting tennis coaching nearby.
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Review collected in partnership with Rotana Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haytham Omar, General Manager at Arabian Park Dubai, An Edge by Rotana Hotel
Responded Nov 18, 2022
Dear David R, Thank you very much for your review on TripAdvisor.com I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcoming you back at Arabian Park Dubai. Best regards, Haytham Omar Complex General Manager
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We travelled from Uk and stayed here for a week. Excellent team, very friendly and welcoming. They go above and beyond to make your stay comfortable. From reception to cleaning team everyone is great. On the last day of our stay my wife became unwell and she was taken to the hospital leading to a delay in our travel plans. The team was so supportive I did not worry about my accommodation and concentrated on her recovery at hospital. Reyad and Omer immediately helped to extend the room with the best possible low rates even without me asking for discount. The team in the bar was so helpful in requesting the kitchen to prepare some food which was not on the menu to meet the need of my recovering wife.Special thanks to Carl who came to the room on behalf of the team with a tray of fruits to wish my wife a speed recovery when she returned from hospital. Everyday the cleaning team did an amazing job of making the room look clean and fresh when we go out and come back. The staff in the counter to book attractions were very helpful. Overall we couldn’t have asked for anything more. Thank you all and I highly recommend this place to everyone. May God bless you all for the work you do to your customers.
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Review collected in partnership with Rotana Hotels
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haytham Omar, General Manager at Arabian Park Dubai, An Edge by Rotana Hotel
Responded Sep 3, 2023
Dear A_M_R135UK, Thank you for sharing your feedback on TripAdvisor.com I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Haytham Omar Complex General Manager
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I would recommend this hotel to everyone . The location was ideal and we used taxis which was not very expensive to go to the tourist spots. They have excellent service because when we faced some minor issues it was resolved right away. The buffet breakfast was good, but would have preferred alternative milk options . All the staff were brilliant and friendly, I want to give a shout-out to Chandra Bahadur , who cleaned our rooms he was very friendly, helpful and our rooms were spotless .
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haytham Omar, General Manager at Arabian Park Dubai, An Edge by Rotana Hotel
Responded Dec 12, 2023
Dear Excursion32004230245, Thank you for sharing your feedback on TripAdvisor.com It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Haytham Omar Complex General Manager
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This hotel is correctly advertised as 3 star. Although I would say “high end” 3 star , with excellent staff and the quality of the rooms is well above typical 3 star.
What let’s it down is it’s surrounding and reservations Team. Sadly my experience with the reservation team (Asim, in my case) was to be ignored the instant I had an issue.
I spoke with reservations specifically for a long stay as I was to be working / studying and required a quiet room with a good balcony for study.
As mentioned before, the room was 4 start standard, however upon spending a few minutes in the room it becomes apparent that there is a very loud directly outside the room, in my case) and a graveyard directly below the balcony. The balcony itself (although advertised comfortable furniture) did not have anything on it. Instead it was just dirty and far from the pictures I was sent.
In short, there is no way anyone would use this balcony for much at all.
I soon realised that the sliding windows to the room are cheap in construction and not at all soundproof to the outside noise.
I complained and found the staff to be helpful and understanding. However, their only solution was to move me to what I considered a lesser room, and I was informed the hotel does not have furniture for the balconies.
In the end I agreed to stay one night and leave for another hotel the next day.
This caused addition frustration as I was told I could not be refunded for 14days! (3600Dhs) , even though I had only been charged an hour prior. This is a nasty trick and should be illegal.
Reservations team, have ignored my emails since.
I will be watching carefully for my refund.
To summarise, this hotel is a good option, if you are looking for a nice room and plan to spend your days outside the hotel.
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Date of stay: November 2022Trip type: Traveled on business
Room Tip:Don’t plan on using the balcony for much.
Room itself is high standard
Hotel staff are...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Team, Owner at Arabian Park Dubai, An Edge by Rotana Hotel
Responded Nov 13, 2022
Dear Jonathan L, Thank you for sharing your feedback on TripAdvisor.com We sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Arabian Park Hotel does not reflect the service that we usually provide. Please note that the refund will be processed as per the bank rules and regulations in UAE and as advised by our team members. Best regards, Guest Services Team Arabian Park Dubai
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I've had a great time at this hotel. Very comfortable, staff is friendly and helpful. Mi Mi in particular has helped greatly whenever I asked for additional requests that aren't a part of the standard services and they made sure everything I needed for the room was there.
Ismail also gets a shout-out because I passively highlighted a nut allergy when just asking about a few foods and snacks. Even though I wanted to brush over it (as I'm used to it) he really made sure to check the ingredients thoroughly and wouldn't let me buy without properly consulting. It should how much he cares for the guests that stay here
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haytham Omar, General Manager at Arabian Park Dubai, An Edge by Rotana Hotel
Responded Mar 21, 2023
Dear IcedPeachTea, Thank you very much for your review on TripAdvisor.com I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Haytham Omar Complex General Manager
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Before I book this room because of my high expectations they have a good review rate in agoda at 8 out of 10 and off-course because of the company name and reputation which from Rotana. I have high hopes that me and my friends will enjoy our bonding for this Holiday. We booked 2 rooms and prior to arrival I send email and ask for special request to allocate our room to high floors with good views and ask with bath tub as what showing in advertisement as agoda vip, I am able to get a good deals and promotions. Meanwhile upon arrival, we speak to Ms. Abda, we also remind her of our special request only to find out that she allocate our room in the 1st Level facing the Cemetery thats the 1st thing happen to us. Then I call back and request to change our room and speak to Ahmed, according to him there is no availability at that moment and he can’t do anything, I ask told him that it looks like this hotel has 300 to 400 rooms how come there is no available? I insisted if I could have a chance to speak with the duty manager and explain that we are not comfortable in our room who wants to stay in hotel facing a cemetery on the same ground floor. The next day, another incident happen we book the room with breakfast inclusion for 4 pax and we are 5. I first went to the lady at the restaurant and ask how much is the breakfast and she told us it’s 65 aed. Then I ask if we can avail for discount the lady instructed us before we eat to visit the reception. Which we did, we went to the reception and ask if how much is the breakfast and if they can provide any discount for Rotana Member Ms. Abda, told us that they do not provide any discount we told her that we are 5 and we only book 4. She told us that no discount, just pay directly at the restaurant or it will billed in our room charges upon check out. Then, we go straight to the restaurant and get some food to eat, while we are just about seat the guy approach us name Zaki in an appropriate manner interrogating us “he told us that you are 5 and paid only 4” one of our friends told him that we are aware of it. He told us that no one inform him, then my friend told him that we already speak with the reception, while we are explaining he is rude asking us if we are already finish talking? Without even listening, first he put us on shame and that is unacceptable! We feel disrespected and discriminated on how he dealt with us. Instead, of apologizing in right manner he is making us feel that we are running out of bill.
We lose, our appetite and expectations suddenly we can no longer chew our food out anger. I apologize to my friend, calm them and just try to change the mood at that moment.
For first time, this is the horrible experience we encountered and I blame myself for what happen. By the way the breakfast has poor selection this pictures shows us of what is in out plate for the price of 65aed. They only have beef sausage and i am allergic to beef so, i have no choice they only sever mostly eggs thats it, selection the bread like croissant is only plain no other flavor the coffee is not even a vending machine no options just a regular coffee unlike other hotels like Hiltons with the same rate.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Check the location don’t just believe on the rating and reviews
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haytham Omar, General Manager at Arabian Park Dubai, An Edge by Rotana Hotel
Responded Jul 24, 2023
Dear Myra A, Thank you for taking the time to share with us your feedback on TripAdvisor.com I sincerely regret to learn that we missed the mark in meeting your expectations. We have brought this incident to the immediate attention of the respective department head for improvement. In addition, we will continue with training and developing our associates to ensure that they are always able to deliver to the satisfaction of our guests. We appreciate your invaluable feedback. A great deal of effort is put into establishing effective actions steps for constant improvement. We look forward to the pleasure of welcoming you back to our hotel. Best regards, Haytham Omar Complex General Manager
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It was our first time at this hotel and if I have one word to express my feeling about our week stay, I can't use anything else but - great.
At first glance, the hotel impresses with its constantly maintained perfect cleanliness and perhaps more importantly for the guest's pleasant feeling - the friendly and smiling staff. Everyone we encountered throughout the week gave us a smile, a wish for a good day, and also made it clear that they cared about making us feel comfortable. If I ran a hotel, these are the kind of people I would want on my team.
Every time we came back to the hotel from the city, our room was clean, the coffee or tea set was replenished and we could have an early evening siesta on the balcony...
We had half board, all I can say about the food is that neither at breakfast nor at dinner was there the slightest problem to choose according to taste from the menu, which was sufficiently replenished as long as the dining room was open. Here, too, cleanliness and order were very carefully maintained.
If I were to answer the question of whether I would want to return to this particular hotel, the answer would be unequivocal: Yes, and I can recommend the stay to everyone with a clear conscience. Although the hotel modestly states a three star category, I would definitely add at least one.
After all, there is nothing to do but thank the entire staff for a lovely week in our lives.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Team, Owner at Arabian Park Dubai, An Edge by Rotana Hotel
Responded May 6, 2024
Dear JiriMarek, Thank you for sharing your feedback on TripAdvisor. I am truly pleased to read your positive comment and I wish to assure you that I will not miss thanking all my colleagues who made your visit a memorable one. Thank you once again and we look forward to welcoming you back to Arabian Park Dubai – Edge by Rotana. Best regards, Stefan Schmid Complex General Manager
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Thank you team for the amazing service given to us, always greeting us with a smile and being friendly and the great variety in food. Special thanks to Mr Thapa because he packed us breakfast as our flight was very early in the morning. All the housekeeping staff also stated that if we ever needed anything that we should come to them, which made the hotel experience even more comforting. A great stay for me and my family.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haytham Omar, General Manager at Arabian Park Dubai, An Edge by Rotana Hotel
Responded Jan 11, 2024
Dear Sahabir B, Thank you for sharing your feedback on TripAdvisor.com I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Haytham Omar Complex General Manager
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Here is a review for another hotel with the mentioned details:
We recently stayed at this hotel and had a fantastic experience. The housekeeping service provided by Tabreez was exceptional, ensuring our room was always spotless and comfortable. Every morning, the beautiful lady Shreya kindly brought us ice, adding a personal touch to our stay. The front office team, including Naseer, Elbek, and Jahongiri, was incredibly professional and helpful, making our check-in and check-out process smooth and efficient. We highly recommend this hotel for anyone looking for a comfortable and well-maintained place to stay with outstanding service.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Services Team, Owner at Arabian Park Dubai, An Edge by Rotana Hotel
Responded Jun 2, 2024
Dear Rustamov F, Thank you for sharing your feedback on TripAdvisor. I am truly pleased to read your positive comment and I wish to assure you that I will not miss thanking all my colleagues who made your visit a memorable one. Thank you once again and we look forward to welcoming you back to Arabian Park Dubai – Edge by Rotana. Best regards, Stefan Schmid Complex General Manager
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WORST hotel ever. I agree its cheap but i would pay less than half of this given the amenities. The bathroom is not good at all. The TV is the worst of all. You have to pay extra for even water (exorbidant price) and toothbrush and the cups to drink are made of paper ...they dont even have glass.this is by bar the worst experience ive ever had.
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Review collected in partnership with Rotana Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Haytham Omar, General Manager at Arabian Park Dubai, An Edge by Rotana Hotel
Responded Sep 5, 2023
Dear hannah-mendonca06, Thank you for sharing your feedback on TripAdvisor.com I sincerely regret to learn that we missed the mark in meeting your expectations. We have an international TV channels selection to suit all our guests from our the world. Kindly note that as per Rotana brand standard for 3 star hotels, slippers and toothbrush are available at additional charge. In regards to welcome amenities of coffee and tea, we offer them on complimentary basis upon check in, the refill from the guest will be at additional charge. The takeaway cups in the room are made of recyclable paper. Thank you for your understanding and we look forward to welcoming you back. Best regards, Haytham Omar Complex General Manager
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Generally the swimming pool is in the sunshine, but you have to move around a bit to have the sun all the time, and in the late afternoon there is a shadow from the hotel building
There are more places to choose from in the Dubai area.
PRICE RANGE
$81 - $148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arabian park hotel dubai, hotel arabian park
FORMERLY KNOWN AS
Park Hotel
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Al Jaddaf
NUMBER OF ROOMS
328
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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