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Grand Excelsior Hotel Bur Dubai

620 reviews
#220 of 563 Hotels in Dubai
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Traveler (195)
Room & Suite (286)
Pool & Beach (34)
Overview
  • Excellent30%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible7%
Travelers talk about
“bur dubai”(33 reviews)
“meena bazaar”(9 reviews)
“indian food”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (620)Write a Review
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All reviewsbur dubaimeena bazaarindian foodroof top poolfront officemetro stationbusiness triphouse keepingspecial thanksbuffet breakfastragabreceptionmstaxiskaramaoperativeconference
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1 - 5 of 533 reviews
Reviewed 3 days ago

Hotel Staff very courteous. Jasper one of the house keeping staff was very polite and helpful in all his daily chores. I would recommend a stay at this hotel. Breakfast was also sumptious and tasty. Location also excellent and easy access from different areas.More

1  Thank Rohinton Minoch... M
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded 3 days ago

To Our Regular Guest, It was our pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you for sharing the details of your recent experience with us. We are delighted you had a great stay and it is gratifying to read the appreciation for...More

Reviewed 5 days ago

We have many staff members to thank for making our visit incredible. From the moment we arrived the Concierge, the Door men, the Desk staff were all considerate and very helpful. We wanted to start touring immediately. The check in process was accelerated and we...More

Thank pslewit
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded 3 days ago

To Mr. & Mrs. Lewit, It was our pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for sharing the details of your recent experience with us. We are truly delighted you had a great stay. It is gratifying to read...More

Reviewed 1 week ago

This is my third time using this hotel for business and must say that they are improving step by step, rooms are very nice (I took the suit). Very big. They have very good customer service. We used the conference room as well and can...More

Thank Ashraf A
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded 1 week ago

To Our Regular Guest, It was indeed our pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for sharing the details of your recent experience with us. We are glad you liked the room we have given you and hoping you...More

Reviewed 1 week ago

When we arrived at our hotel in Dubai, Grand Excelsior Hotel Bur Dubai admitted that they had overbooked and did not have a room for us. We could have be angry but, since we were half asleep from the long flight anyway, we accepted their...More

Thank Kathy K
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded 1 week ago

To Our Lovely Guest, It was our pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for sharing the details of your recent stay. Once again, we sincerely apologize for the inconvenience you have had experienced. We would like to inform...More

Reviewed 1 week ago via mobile

Excellent service by housekeeping lahiru and imtiaz. Restaurant service improved and food quality was tasty.everything was super. Guest relation Lauren was very helpful and Wasim housekeeping manager he solved our issues within 5 minutes. Which is we really like it. We will recommend this hotel...More

Thank Ali A
Response from Senol S, General Manager at Grand Excelsior Hotel Bur DubaiResponded 1 week ago

To Our Valued Guest, It was indeed a pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for sharing the details of your recent experience with us. We are delighted you had a great stay and it is gratifying to read...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$67 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#188 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$67 - $222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#188 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (195)
Room & Suite (286)
Pool & Beach (34)
Dining (19)
Amenities (16)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Parth1010
February 7, 2018|
Answer
Response from Senol S | Property representative |
Hi There, Greetings from Grand Excelsior Bur Dubai. Thanks for writing. Visitors are only allowed at the hotel lobby not in the hotel rooms. Should you have additional question, please let me know.
0
Votes
February 7, 2018|
AnswerShow all 3 answers
Response from Senol S | Property representative |
Hi There, Greetings from Grand Excelsior Bur Dubai. Thanks for writing. With regards to your inquiry, you could book directly with us or through online like Trip Advisor. For direct booking, do not hesitate to call our... More
0
Votes
Ankur B
December 12, 2017|
AnswerShow all 5 answers
Response from Senol S | Property representative |
Hi There, Greetings from Grand Excelsior Bur Dubai. As part of the old Dubai, our hotel is quite close to everywhere from Indian restaurant to any other international restaurant. Since our hotel accommodates guests from... More
1
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123456
Room Tips
"Value for money"
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"Good for business because of the location"
Read review
"Good location, friendly staff, very happy with our stay"
Read review
"Hotel is fine overall, but if you plan to take the Metro, it’s about 0.5 miles (1 km) walk (safe)."
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