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Grand Excelsior Hotel Bur Dubai

Traveler (335)
360
Panoramas (24)
Pool & Beach (34)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Classic
Mid-range
HOTEL CLASS
Location
Full view
Contact
Bur Dubai Al Kuwait St 25, Dubai United Arab Emirates
Getting there
Dubai Airport5 mi
Sharjah Airport9 mi
Al Fahidi13 min
BurJuman16 min
See all nearby hotels
Reviews & more
1,015Reviews
659Photos
32Q+A
100Room tips
Traveler rating
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  • 59
  • 58
Time of year
Traveler type
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Popular mentions
We had an amazing stay here. We stayed in 733. Such great comfort and relaxing stay. Awesome services by Mr. Mofizur with warm and kind gestures. We are group of 30 members.. had an Fantastic time..! Thank you so much for your kind and happy services!
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Response from SSarisen, General Manager at Grand Excelsior Hotel Bur Dubai
Responded 3 days ago
Dear our valuable guest, It was indeed a pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for taking time to share your kind words on TripAdvisor. We are delighted to know that you had a wonderful stay and loved everything about our hotel. It is truly gratifying to read the appreciation for Mofizur who are always doing a splendid job. I have shared your comment with everyone and they're all enthralled about it. Hence, we are looking forward to welcome you back in a not too distant future, and once again, thank you for choosing Grand Excelsior Bur Dubai. All the best, Senol Sarisen General Manager
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We arrived one night ahead of our reservation due to unforeseen circumstances; having booked through Hotels.com normally hotels cannot adjust the booking but Larysa and Hanip (who were working reception that night) made a plan for us to check in early and were even kind enough
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Response from SSarisen, General Manager at Grand Excelsior Hotel Bur Dubai
Responded 3 days ago
Dear our valuable guest, It was indeed a pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for taking time to share your kind words on TripAdvisor. We are delighted to know that you had a wonderful stay and loved everything about our hotel. It is truly gratifying to read the appreciation for Hanif and Larisa who are always doing a splendid job. I have shared your comment with everyone and they're all enthralled about it. Hence, we are looking forward to welcome you back in a not too distant future, and once again, thank you for choosing Grand Excelsior Bur Dubai.
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Thank you so much ms Hanna for your service keep it up the room was so clean and organized my family and I we feel comfortable to be in this hotel..House keeping Mr waseem manager thank for you good job and all staff hope to come back again and I will inform my friends to come
Read more
Response from SSarisen, General Manager at Grand Excelsior Hotel Bur Dubai
Responded 3 days ago
Dear our valuable guest, It was indeed a pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for taking time to share your kind words on TripAdvisor. We are delighted to know that you had a wonderful stay and loved everything about our hotel. It is truly gratifying to read the appreciation for Hanna and Mr Wasim who are always doing a splendid job. I have shared your comment with everyone and they're all enthralled about it. Hence, we are looking forward to welcome you back in a not too distant future, and once again, thank you for choosing Grand Excelsior Bur Dubai. All the best, Senol Sarisen General Manager
Read more
Fabulous hotel with excellent staff including the reception desk. Not plenty but sufficient menu for indian cusines. Housekeeping needs a bit of improvement . Rest all gr8 very close to main markets and eating outlet. The best is hotel kamat just a few steps away
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Response from SSarisen, General Manager at Grand Excelsior Hotel Bur Dubai
Responded 1 week ago
Dear our valuable guest, It was indeed a pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for taking time to share your kind words on TripAdvisor. We are delighted to know that you had a wonderful stay and loved everything about our hotel. It is truly gratifying to read the appreciation for reception desk who are always doing a splendid job. I have shared your comment with everyone and they're all enthralled about it. Hence, we are looking forward to welcome you back in a not too distant future, and once again, thank you for choosing Grand Excelsior Bur Dubai. All the best, Senol Sarisen General Manager
Read more
Well! Its a memorable visit to Dubai during the peak session of the year (new year). The hotel is good overall. However, for those who are planning a family tour with a concern about their pockets must consider my review here carefully. When I arrived at Dubai airport, I
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Response from SSarisen, General Manager at Grand Excelsior Hotel Bur Dubai
Responded 1 week ago
Dear HanmugamThiru, Thank you for taking time to share the details of your recent experience with us. First off, we sincerely apologize for such inconvenience you have had and we know the frustration you felt during your stay. I have discussed your issue with my co-department and we'd like to inform you, that our hotel property has zero tolerance policy and we are continually searching for ways to enhance the great experience. In spite of it, we are still looking forward to welcome you back in a not too distant future, so we can make it up to you. All the best, Senol Sarisen General Manager
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGrand Excelsior Hotel Bur Dubai
The Deluxe Room King Bed (alternative) at the Grand Excelsior Hotel Bur Dubai
Professional photo exclusively commissioned by TripAdvisorGrand Excelsior Hotel Bur Dubai
The Viceroy Suite at the Grand Excelsior Hotel Bur Dubai
Professional photo exclusively commissioned by TripAdvisorGrand Excelsior Hotel Bur Dubai
The Premium Room at the Grand Excelsior Hotel Bur Dubai
Professional photo exclusively commissioned by TripAdvisorGrand Excelsior Hotel Bur Dubai
The Commodore Suite at the Grand Excelsior Hotel Bur Dubai
Photo provided by managementGrand Excelsior Hotel Bur Dubai
Deluxe Room
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12345660
Is sauna and spa facilities is free for in-house guest??
Yes it is absolutely free for the guest
0 votes
Show all answers
I only know we had a double--with twin beds; plus there is a double with a king size bed.
0 votes
Are there 2 swimming pools?
Greeting from Grand Excelsior bur Dubai, we have only one swimming pool in the HC floor and it is opening from 08:00 am to 06:00 pm daily. best regards, Senol Sarisen General manager
0 votes
What is the timetable for using the swimming pool?
Greeting from Grand Excelsior bur Dubai, we have only one swimming pool in the HC floor and it is opening from 08:00 am to 06:00 pm daily. best regards, Senol Sarisen General manager
0 votes
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1234567
"Rooms on the north side (with a large open area) are reasonably quiet."
"The morning breakfast was really good."
"We were on the 7th floor and it was blissful."
"Nice view of the city on higher floors."
"Never stay on the 4th floor. Bar on the 5th floor plays music from 8pm to 3am every night."
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PRICE RANGE
$55 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel dhow palacedhow palace hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur DubaiFocus AreaAl Mankhool
NUMBER OF ROOMS
282
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