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Kempinski Hotel Mall of the Emirates

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#39 of 537 Hotels in Dubai
Certificate of Excellence
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Kempinski Hotel Mall of the Emirates
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1,251 Reviews from our TripAdvisor Community

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Showing 1,015: English reviews
Yazd, Iran
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

it was the first time we stayed at the hotel, it has a very good location,"a door to the mall of the Emirates" very helpful staves, very polite servants, well equipped and modern rooms,helpful staves at the restaurant and...

Helpful?
Thank Iraj S
Doha, Qatar
Level Contributor
46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel location is very convenient being directly attached to Emirates mall with easy access from hotel ground floor with all shopping/resturants/cafee's/movie hall.Reception will sized with helpfull staff and easy check in/out process,Plenty elevators,Rooms/shower and toilet area are v.good in size with good amnities including cofee/tea,iron/table and all are clean.Beds are larg and comfy.Room service v.good, Nice swimming pool and adequate... More 

Helpful?
Thank Ali O
Cairo, Egypt
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel is amazing and having it inside the mall is really very nice experience The staff are so decent and always smiling The breakfast has varieties and a very delicious choices The room has a wonderful design and it's very clean

Review collected in partnership with this hotel

Helpful?
Thank K4882JZahmedm
KEMPINSKIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear K4882JZahmedm, I would like to sincerely thank you for choosing us for your recent stay and also for taking the time to share your experience via Trip Advisor. We are delighted that you enjoyed the facilities and breakfast option at our hotel. Your positive feedback has also been shared with the team as this will motivate them more in... More 

Jeddah, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Superb stay at this hotel ! The specific location of this hotel within the mall is worth mentioning - easy access to ski Dubai, magic planet and the numerous restaurants within the mall which are all so close to the exit of the hotel into the mall. The service at the executive lounge is one of the best I have... More 

Helpful?
Thank ZO949
KEMPINSKIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear ZO949, Thank you for taking the time in posting a review in TripAdvisor following your stay at the Kempinski Hotel Mall of the Emirates. It will be my pleasure to share your comments with my colleagues, in particular to Nathalia and her team, as he will no doubt be delighted to know that their efforts are so well appreciated.... More 

Istanbul, Turkey
1 review
1 of 5 stars Reviewed 1 week ago

I have stayed in the hotel during June-July period so the hotel was nearly empty. I was in Dubai for a business trip with my mother assisting me with my 2 yrs old baby. We arrived there around 11pm in the evening and baby crib was written in the reservation. During check in, I have asked if they could give... More 

Helpful?
Thank esras998
KEMPINSKIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear esras998, Thank you for taking the time to share your feedback on TripAdvisor following your stay at the Kempinski Hotel Mall of the Emirates. Your invaluable feedback is important to ensure that we continually deliver the ultimate experience the Kempinski Hotel Mall of the Emirates is renowned for. I have noted your comments regarding your stay, Please accept our... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed the stay at the hotel. Superb service and good amenities, it was a lot easier to get in and out of the hotel from the reception to the Mall with ease. The Room was cleaned upon request and with specific attention to details, which I did not expect All in all a very good Hotel to stay in... More 

Review collected in partnership with this hotel

Helpful?
Thank Faisal A
KEMPINSKIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Faisal A, Thank you for taking the time to share your feedback on TripAdvisor following your recent trip to Dubai and stay at the Kempinski Hotel Mall of the Emirates. Your complimenting remarks regarding your experience, our services and specifically your comments about your overall stay were indeed great to read. My colleagues take great pride in providing exceptional... More 

Beaune, France
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

How do you write a review to describe an ultimate experience? From the greeting on arrival, to the personal check in experience, the helpful staff, the delightful Executive Lounge experience & the fantastic food & atmosphere at Salerno's- our stay at Kempinski Dubai has set a new standard. The room which has been recently refurb was tastefully decorated (Pool Suite)... More 

Helpful?
Thank BeeBeen2
KEMPINSKIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear BeeBeen2, I would like to sincerely thank you for choosing us for your recent stay and also for taking the time to share your experience and picture via Trip Advisor. We are delighted that you enjoyed the facilities and surroundings at our hotel. Your positive feedback has also been shared with the team as this will motivate them more... More 

Clear Island Waters, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

An outstanding establishment with attentive staff. Upon entry to the elegant foyer you feel very special. The suites are designed with every comfort required for the traveller. Absolutely gorgeous hotel with the best proximity to the Mall of the Emirates.

Helpful?
Thank jenniebartels
KEMPINSKIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear jenniebartels, I would like to sincerely thank you for choosing us for your recent stay and also for taking the time to share your experience via Trip Advisor. We are delighted that you enjoyed the facilities and surroundings at our hotel. Your positive feedback has also been shared with the team as this will motivate them more in providing... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Room was great from design, amenities, comfort and facilities. Attached to the Mall of Emirates is an added plus to the hotel where you can forget about additional transportation when you got everything next to you. Not my first time there and will not be my last. I highly recommend it.

Helpful?
Thank Abdul-Aziz J
KEMPINSKIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Abdul-Aziz J, Thank you for your review on TripAdvisor following your recent stay with us, here at the Kempinski Hotel Mall of the Emirates. I am very pleased to read that you have had a wonderful stay with us. Thank you for highlighting your delight in terms of the facilities, amenities, design and location of the hotel. I am... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel Kempinski Mall of Emirates is a perfect place for stay in luxury ambiente in Dubai. We are very satisfied from everything ther. The rooms are big and comfortable. The staff is very friendly polite and helpful. The breakfast Ist sooo rich.one door and we are in the Mall of Emirates. We will come back because is amaizing.

Helpful?
Thank Karo_linade
KEMPINSKIDXB, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Karo_linade, Thank you for taking the time to share your feedback and pictures on TripAdvisor following your recent trip to Dubai and stay at the Kempinski Hotel Mall of the Emirates. Your complimenting remarks regarding your experience, our services and specifically your comments about your overall stay were indeed great to read. My colleagues take great pride in providing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more   less 

Additional Information about Kempinski Hotel Mall of the Emirates

Address: Al Barsha Sheikh Zayed Rd | Attached to Mall of the Emirates, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $253 - $645 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
Reservation Options:
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Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Hotel Style:
#30 Spa Hotel in Dubai
#39 Luxury Hotel in Dubai
#39 Romantic Hotel in Dubai
#46 Business Hotel in Dubai
#59 Family Hotel in Dubai
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