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Kempinski Hotel Mall of the Emirates

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#40 of 545 Hotels in Dubai
Certificate of Excellence
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Kempinski Hotel Mall of the Emirates
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1,383 Reviews from our TripAdvisor Community

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Showing 1,131: English reviews
Oslo, Norway
Reviewed yesterday NEW

The personal service at this hotel was outstanding with for example setting up an extra fitness class at a very early hour to accomodate the guests. Very clean rooms, stunning food and a ski slope around the corner!

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Helpful?
Thank egilhogna
Reviewed yesterday NEWvia mobile

Hotel location is good.. Staff are super friendly and well trained.. Food is good and i loved the in room dining menu.. Rooms sizes are ok and modern.. Enjoyed the stay and will stay here again in my next visit

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Thank ZEUS A
Dubai
Reviewed 2 days ago NEWvia mobile

I stayed for 1 night on a business trip. The warm welcome with arabic coffee at the reception makes you feel at home. The room was spotless, spacious and have everything you might need. The view is amazing and being attached to the mall and the metro station is more than convenient. I asked for a late check out due...

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Thank Traveler040809
Canton of Geneva, Switzerland
Reviewed 2 days ago NEW

I stayed in Christmas vacation 2016 in this hotel(Kimpinski Hotel Mall of the Emirates).Very nice accomodation,I give the highest satisfaction ratings and highly recomended this place to anyone visiting Dubai.Staff were pleasant and very helpful at all times.We stayed for three weeks and never had any issues,our every need was taken care promptly and courteously.The rooms and location are exellent,close...

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Thank elsieburce_72
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear elsieburce_72, Thank you for your valuable feedback posted on TripAdvisor following your recent stay at Kempinski Hotel Mall of the Emirates. Our guests' comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service. I am very pleased that you enjoyed your overall stay at...

Reviewed 3 days ago NEWvia mobile

Very nice hotel i spend two nights , the moust advantages was the location it's attached to Mall of Emirates and that's a very useful benefit. The bad was the food i ordered in room dining and it was below average . And one last tip dont book a room in 4th floor you will not going to sleep because...

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Thank Jaser81
Melbourne
Reviewed 4 days ago NEW

This hotel is definitely glamorous and has beautiful rooms. It is adjourned to the Emirates mall, and you can catch a train from their straight to Dubai Mall/Downtown. The beds are very comfortable and service was fantastic. A huge downside was the shower, the water took ages to warm up and the water pressure was almost non-existent. They have gone...

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Helpful?
Thank lil_ruski
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear lil_ruski, Thank you so much for your recent feedback posted on TripAdvisor regarding your stay at Kempinski Hotel Mall of the Emirates. We are grateful for all forms of feedback and comments from our guests, as it ultimately assists us to improve guest experiences' and continue to provide exceptional customer service. It gives us great pleasure to know that...

Mumbai (Bombay), India
Reviewed 4 days ago NEWvia mobile

Hotel is located at the Mall of Emirates . This beautiful hotel has beautifully done Chalets at pool area it's beautifully done . Rooms are also very nice Staffs are friendly and give proper respond and service . One can enjoy variety of Resturant in hotel plus restaurants of Mall of Emirates also .

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Helpful?
Thank JoySurana
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear JoySurana, Thank you for taking the time to share your feedback on TripAdvisor following your stay at the Kempinski Hotel Mall of the Emirates. We are delighted to read your review regarding your stay at the Kempinski Hotel Mall of the Emirates. It gives us great pleasure to know that you enjoyed your overall stay with us. Your comments...

Reviewed 1 week ago via mobile

Lovely place to stay with a direct entry to the mall of the emirates. Very friendly staff and excellent coffe at the coffeebar. Don't forget to get Some afternoon tea with A lot of Delicious food from a box!

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Thank Patrick C
KempinskiDubai, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Mr. Patrick C, Thank you for your review on TripAdvisor following your recent stay with us, here at the Kempinski Hotel Mall of the Emirates. I am very much delighted to read that we have lived up to your expectations. Thank you for highlighting so many positive elements of your stay and for your great recommendation of the Afternoon...

Tel Aviv, Israel
Reviewed 1 week ago via mobile

Exklusive and very nice hotel. The staff is friendly and helpful, the breakfest ist amazing and the Rooms are luxurious. Terrace and Pool are fine for relaxing and the bar is great for some Drinks. Direct connection to the mall of Emirates. But it is pricy

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Thank PhisW
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear PhisW, Thank you very much for choosing to stay with us and for taking the time to share your feedback via TripAdvisor. Our guest comments and suggestions are always given the utmost regard and consideration as they contribute largely in our relentless ascent towards the highest standards of service and I am very pleased that you enjoyed your overall...

Nairobi, Kenya
Reviewed 1 week ago

We always stay at the Kempinski Mall of the emirates when we go to Dubai. This is a wonderful Hotel with very personable staff members and you can see that they care about their guests . They have remodeled and the new dining room is very nice and they have an amazing spread for their breakfast program. The rooms are...

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Thank nazirkhamisa
KempinskiDubai, Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear nazirkhamisa, Thank you for your review on TripAdvisor following your recent stay with us, here at the Kempinski Hotel Mall of the Emirates. I am very delighted to read that we have lived up to your expectations. Thank you for highlighting so many positive elements of your stay. It will be my pleasure to share your comments with my...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more   less 

Additional Information about Kempinski Hotel Mall of the Emirates

Address: Sheikh Zayed Road, Al Barsha | Attached to Mall of the Emirates, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $253 - $673 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
Reservation Options:
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Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Hotel Style:
#30 Spa Hotel in Dubai
#39 Luxury Hotel in Dubai
#39 Romantic Hotel in Dubai
#46 Business Hotel in Dubai
#59 Family Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Hotel Mall of the Emirates staff and other travelers.
10 questions
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Tehran
3 months ago
3 months ago
Tehran
Summerville, South Carolina
over a year ago

See all questions (10)

Questions? Get answers from Kempinski Hotel Mall of the Emirates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I always prefer top floors”
 of 5 bubbles 779nasserm, 1 week ago | Read review
“Suites are very spacious and luxurious”
 of 5 bubbles 866SarahH, 1 week ago | Read review
“make sure that room is in upper floors and near to lifts.”
 of 5 bubbles drhamidinia, 3 weeks ago | Read review
“The rooms facing the pool are the best you can ever get in the middle east”
 of 5 bubbles NajdB, 3 weeks ago | Read review
“A room at the front has a view of Dubai seafront which is better than a rear room that has a view of the ski slope roof”
 of 5 bubbles yorkshireman abroad, 4 weeks ago | Read review
5 of 5
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