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Kempinski Hotel Mall of the Emirates

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#40 of 545 Hotels in Dubai
Certificate of Excellence
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Kempinski Hotel Mall of the Emirates
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1,391 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
Islamabad, Pakistan
Reviewed yesterday NEW

The service was excellent and the chalet was neat and clean with an amazing view of skiing tract. Location is very convenient as it is inside Mall of Emirates. Amenities provided in the suite were by Hermes. The best part of our stay was the hospitality of the staff especilly Mr.Mohammad Al Dghli head of Butler service and Mr.Johnny at...

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Helpful?
Thank Syed A
Cape Town, Western Cape, South Africa
Reviewed yesterday NEW

If one wants attention to detail, this is the hotel. Upon arrival the reception had answers at times even before I posed the question. Never got the feeling that helpfulness and friendliness was only ' for the tip'. Cannot fault anything during our stay. Cleanliness, helpfulness, friendliness, attention to detail, facilities ( pool, tennis court etc) and added attraction of...

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Helpful?
Thank Marguerite B
London, United Kingdom
Reviewed 2 days ago NEW

I booked 4 nights in this very expensive hotel . The reception isn't as greeting as you would expect in a 5 star . No welcome drink never less I booked a non smoking room and the receptionist asked me again before handing my key if iwould like a non smoking room of course I said yes but what does...

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Thank sweetyyyyyyyyyy
Moscow, Russia
Reviewed 2 days ago NEW

Amazing location near the shopping mall (mall of the emirates). Nice, clean and spacious rooms and amazing breakfast! Very friendly staff at the reception and in all the restaurants. Will definitely come back for my next visit to Dubai!

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Thank alexgioo1974
Reviewed 3 days ago NEW

the hotel location is superb being attached to Emirates mall with easy and direct access tot he mall. i booked for deluxe room but was upgraded to junior suite upon arrival which was fantastic. the suite was perfect decorated. the perfect hotel for everything and for everyone and the breakfast just amazing!!! thank you kempniski hotel!!!!

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Helpful?
Thank Paris C
Dubai, United Arab Emirates
Reviewed 4 days ago NEWvia mobile

Mall of Emirates is one of my fav places in Dubai. This hotel comes right inside the mall next to Ski Dubai. If you are willing to spend some extra bucks you can also get ski dubai view from your hotel room. Hotel entrance from outside and inside the mall is all glitter and gold. It catches your attention and...

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Thank GlobalTraveller78
Nassjo, Sweden
Reviewed 5 days ago NEW

All the fancy boutiqes and downhill-skiing inside. The best way to discover Dubai is by car. Don´t forget a GPS navigator, you can rent or update your own. Take a trip in the desert and to the Palm Island. The traffic is no problem. And of course Burj Khalifa.We was there in december, no queuing, perfect temp - best time...

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Thank rolffransson
Doha, Qatar
Reviewed 6 days ago NEW

always I find this hotel very comfortable , high level of services are offered , wonderful location , I really find what I am looking for in this hotel to make my holiday very comfortable . as traveler I will never think of changing to an other hotel because I always find what I look for in kempeniski hotel

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1Thank ali a
Oslo, Norway
Reviewed 1 week ago

The personal service at this hotel was outstanding with for example setting up an extra fitness class at a very early hour to accomodate the guests. Very clean rooms, stunning food and a ski slope around the corner!

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Thank egilhogna
Reviewed 1 week ago via mobile

Hotel location is good.. Staff are super friendly and well trained.. Food is good and i loved the in room dining menu.. Rooms sizes are ok and modern.. Enjoyed the stay and will stay here again in my next visit

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Helpful?
Thank ZEUS A
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more   less 

Additional Information about Kempinski Hotel Mall of the Emirates

Address: Sheikh Zayed Road, Al Barsha | Attached to Mall of the Emirates, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $247 - $711 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
Reservation Options:
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Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Hotel Style:
#30 Spa Hotel in Dubai
#39 Luxury Hotel in Dubai
#39 Romantic Hotel in Dubai
#46 Business Hotel in Dubai
#59 Family Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Hotel Mall of the Emirates staff and other travelers.
10 questions
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Tehran
3 months ago
3 months ago
Tehran
Summerville, South Carolina
over a year ago

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Questions? Get answers from Kempinski Hotel Mall of the Emirates staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want to have skiing track view from a chalet in the desert then Kempinski mall of Emirates Dubai is the place to be.”
 of 5 bubbles syeda616, yesterday | Read review
“I didn't like this hotel I have stayed in many 5 stars this isn't up to there standard in service”
 of 5 bubbles sweetyyyyyyyyyy, 2 days ago | Read review
“I advise travelers to chose a one bed room suite”
 of 5 bubbles aliaD5046OT, 6 days ago | Read review
“I always prefer top floors”
 of 5 bubbles 779nasserm, 2 weeks ago | Read review
“Suites are very spacious and luxurious”
 of 5 bubbles 866SarahH, 2 weeks ago | Read review
5 of 5
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