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Kempinski Hotel Mall of the Emirates

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#38 of 544 Hotels in Dubai
Certificate of Excellence
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Kempinski Hotel Mall of the Emirates
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1,475 Reviews from our TripAdvisor Community

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Showing 1,210: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

Wow , this is a great hotel with amazing service and wow factor . So close to everything and so conveniently located . It's a part of Mall of Emirates which has the best brands in the world and ski . I went for ski and since it was a very stressful and hectic month did indulged in retail therapy...

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Helpful?
Thank mike259
Reviewed yesterday NEWvia mobile

From the moment you enter in the hotel you feel the energy and positivity of the team.The rooms are spacious and just renovated which made my stay a very nice and good experience.The breakfast itself is an experience.The location is perfect if you want to shop or if you want to discover the city.Dinner in Salero is strongly recommended.

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Thank Ralwk
Cairo, Egypt
Reviewed 2 days ago NEW

Superb hotel, Excellent location, Amazing staff. Excellent Choice for both Business & Leisure. In addition to the stay we had a full day meeting and the preparations were superb with Exceptional arrangements & follow up from the Groups & Events. I will definitely stay only in this hotel every time I visit Dubai.

Review collected in partnership with this hotel
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Thank samar_elabhar
Majorca, Spain
Reviewed 4 days ago NEW

1st Class customer service, we were treated as if we were the only guests in the hotel. Arrived at the hotel at 8am after a overnight flight from Frankfurt. The front desk person upgraded our room and checked us in without hesitation. The room was grandiose with a living room, bedroom with a king size bed (super comfortable), and large...

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Thank Lars M
Johannesburg, Gauteng, South Africa
Reviewed 4 days ago NEW

Still a beautiful hotel in a wounderfull location. We loved the fact that it's attracted to the Mall with its great resturant and shopping. Got upgraded to the suits with its own sittingroom & dining area. Staff could not have been kinder or more helpful. Over all a great place to stay.

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Thank RowanSA
Doha
Reviewed 4 days ago NEW

Short but wonderful stay, from the check-in all the way to the check-out. Luxurious rooms, amazing F&B outlets, convenient location and most importantly 5 star employees. Will definitely choose this as a prefered hotel.

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Thank chin189
Sydney, Australia
Reviewed 4 days ago NEW

We stayed at Kempinski Mall of the Emirates recently for one night over the weekend. We drove from Muscat and so had limited time to spend in Dubai and wanted somewhere near a mall so we could do some shopping without cabs and metro. I personally prefer Mall of Emirates to Dubai Mall so this was ideal. You literally walk...

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Thank brides13
KempinskiDubai, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear valued guest, Thank you for taking the time to share your comments. We are delighted to know that you enjoyed your stay and all the facilities our hotel has to offer We certainly look forward to having you stay with us again, during your next visit to Dubai. Kind regards, Slim Zaiane General Manager

london, england
Reviewed 5 days ago NEW

We arrived from Sydney at 0630 and were soon in our room which was large with a very comfortable bed, an excellent bathroom and lots of space. We found the staff extremely helpful and always with a smile. The Breakfast buffet was enormous with many, many choices and as usual helpful staff. The Concierge desk was very helpful organising places...

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Thank kohsamui2002
KempinskiDubai, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear valued guest, Thank you for taking the time to share your comments with us. We are happy to know you enjoyed your stay and all the facilities our hotel has to offer. Thank you very much for complementing our staff, especially our concierge team. We look forward to welcome you back to the Kempinski Hotel Mall of the Emirates...

Manama, Bahrain
Reviewed 5 days ago NEWvia mobile

After trying several hotels in Dubai, the Kempinski Mall of the Emirates has become a firm favorite. From friendly, personable service, to modern clean rooms, to exceptional breakfast selection, and efficient concierge, the list of positives could go on and on. And this is all without the added bonus of being connected to my favorite mall in Dubai, Mall of...

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Thank tammy3236
KempinskiDubai, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear valued guest, Thank you for taking the time to share your comments. We are delighted to know that the Kempinski Hotel Mall of the Emirates is your favourite hotel in Dubai. We thank you for your patronage. We appreciate your kind comments in regards to our staff, and facilities. We certainly look forward to welcome you back to the...

Reviewed 6 days ago NEWvia mobile

Amazing hotel, hospitality of staff is great. I always choose Kempinski when I am in Dubai 😊 Everything is great. Food is delicious, atmosphere is wonderful and it's location is great for those who want to be close to the mall. Keep it up!!

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Thank Hanin A
KempinskiDubai, General Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Hanin, Thank you for taking the time to share your comments. We are delighted to know that the Kempinski Hotel Mall of the Emirates is your choice of Hotel in Dubai. We thank you for your kind compliments to our staff. We certainly look forward to having you stay with us again, during your next visit to Dubai. Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more   less 

Additional Information about Kempinski Hotel Mall of the Emirates

Address: Al Barsha Sheikh Zayed Rd | Attached to Mall of the Emirates, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $232 - $670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
Reservation Options:
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Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Hotel Style:
#29 Spa Hotel in Dubai
#36 Luxury Hotel in Dubai
#39 Romantic Hotel in Dubai
#46 Business Hotel in Dubai
#59 Family Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Kempinski Hotel Mall of the Emirates staff and other travelers.
12 questions
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Tehran
5 months ago
5 months ago
Tehran
Summerville, South Carolina
over a year ago

See all questions (12)

Questions? Get answers from Kempinski Hotel Mall of the Emirates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Recommend one call hotel directly for reservations, their reservation desk was willing to match any room rate offered by on-line web sites.”
 of 5 bubbles larsm492, 4 days ago | Read review
“All rooms seen to be excellent”
 of 5 bubbles kohsamui2002, 5 days ago | Read review
“location is very important about this Hotel accessible to Mall & Metro Station”
 of 5 bubbles rashashawwa, 1 week ago | Read review
“all rooms were amazing I have booked 70 room for my group”
 of 5 bubbles 179kareemz, 1 week ago | Read review
“higher floors / executive rooms”
 of 5 bubbles 460jihanee, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question