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Kempinski Hotel Mall of the Emirates

#45 of 536 Hotels in Dubai
Certificate of Excellence
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Sheikh Zayed Road, Al Barsha | Attached to Mall of the Emirates, Dubai, United Arab Emirates
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25% off room rate
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1,158 Reviews from our TripAdvisor Community

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Showing 937: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent hotel and high end services. Very clean, good room size, and great hospitality by the staff. Location is perfect as it connects to the mall. Wonderful furniture color matching in the guest room. 24/7 quick response to any requests.

Helpful?
1 Thank Saad A
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great stay. Very comfortable room with the best staff ever, starting from the very welcoming and helpful duty manager Sai Rasam who was very efficient and understanding to all my demands; to the very friendly room service staff. Although there weren't a lot of varieties when it comes to resturents who needs it when the hotel is directly connected to... More 

Helpful?
Thank Omar B
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

On our arrival, we was welcomed by friendly and awesome staff at the check in desk. Dana, was so helpful and saw that we was unsure of the room type we booked so she took us on a show room tour and helped us make an awesome decision on our room choice. The Aspen suites are really amazing and outstanding.... More 

Helpful?
Thank Ivan P
Sydney, Australia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When visiting Dubai each year I usually stay in the Al Barsha District to be close to my main customer's office there. It's also where the amazing Mall of the Emirates is located with it's indoor ski slope and other attractions - mainly top name retailers and restaurants. I usually book flights about 6 months in advance and I asked... More 

Helpful?
Thank JayDeePee
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very convenient Hotel! Next to Mall of Emirates. Love this hotel. Room is big! Facilities are good! Think the food is abit too expensive in the hotel, but you may get all kinds of food from the mall. we are Business traveler.

Helpful?
Thank Fish H
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Checked in early at around 8 in the morning. Room was not available I was promptly offered complimentary breakfast until the room gets ready but when Mr. Saeed or Sahi saw that I was with family he immediately upgraded my room. This means a lot to someone who has taken a 7 hours flight with 2 kids... it was a... More 

Helpful?
Thank Sultan W
1 review
5 of 5 stars Reviewed 1 week ago via mobile

You have plenty of choices of luxury hotels in Dubai, but the staff makes all the difference, the staff in this hotel were warm welcoming very helpful from the moment we checked in until check out. Saeed in the reception was very helpful, We had a slight issue in the room(which might happen in any hotel) after informing the reception,... More 

Helpful?
Thank hamada386
KEMPINSKIDXB, Hotel Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear hamada386, Thank you for recently taking the time in posting a review in TripAdvisor following your stay at the Kempinski Hotel Mall of the Emirates. It will be my pleasure to share your comments with my colleagues, particularly with Saeed and Fatma, as they will no doubt be delighted to know that their efforts are so well appreciated. I... More 

Malaga, Spain
1 review
5 of 5 stars Reviewed 1 week ago

Very professional staff, clean and modern rooms, quiet airconditiong (which is important at night!), good taxi service, convenient having high quality and complete mall next door so in one word: excellent

Helpful?
Thank marccox1
KEMPINSKIDXB, Hotel Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear marccox1, Thank you for taking the time to share your feedback on TripAdvisor following your recent trip to Dubai and your recent stay at the Kempinski Hotel Mall of the Emirates. Your complimentary remarks regarding your stay, our services and specifically your comments about your overall stay was indeed great to read. My colleagues take great pride in providing... More 

Tehran, Iran
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This luxurious hotel is right next to the Mall of the emirates in the posh area of Dubai. The followings are my reasons to come back again to this charming hotel as my vacation spot and recommend it to my friends: - The check-in and check-out process was performed very smoothly and actually in two shakes of the lamb’s tail.... More 

Helpful?
Thank H-Malek
KEMPINSKIDXB, Hotel Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear H-Malek, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay at the Kempinski Hotel Mall of the Emirates. We are delighted to read your great review post your stay at the Kempinski Hotel Mall of the Emirates. It gives us great pleasure to know that you thoroughly enjoyed your stay with us.... More 

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Actually , we enjoyed our stay here for the second time. Hotel staff at reception were helpful and friendly specially ''Mr.Said'' he is kind.. Rooms are spacious and maintained well ; and the hotel provide Internet with good speed .. Also,the food options are great and delicious. Overall the hotel is highly recommended.

Helpful?
Thank Meeetha
KEMPINSKIDXB, Hotel Manager at Kempinski Hotel Mall of the Emirates, responded to this review

Dear Meeetha , Thank you for recently taking the time in posting a review in TripAdvisor following your stay at the Kempinski Hotel Mall of the Emirates. It will be my pleasure to share your comments with my colleagues, particularly Said, as he will no doubt be delighted to know that his efforts are so well appreciated. I am very... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
With its ideal location next to Mall of the Emirates, this hotel offers convenience to both business and leisure guests with world-class shopping, dining and entertainment a stone throw away. The mall itself includes more than 520 stores of prestigious international labels, a 14-screen multiplex VOX cinema and numerous food and beverage outlets - and not to forget the world's first indoor Ski dome. During more serene hours, guests can rejuvenate at our renowned Softouch Spa or simply sit back and relax by the outdoor infinity edge pool. In short, limitless possibilities are offered here and there is something for everyone to enjoy. ... more   less 

Additional Information about Kempinski Hotel Mall of the Emirates

Address: Sheikh Zayed Road, Al Barsha | Attached to Mall of the Emirates, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $205 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Mall of the Emirates 5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Booking.com, TripOnline SA, Cheap Tickets, Priceline, Travelocity, Agoda, Expedia and Odigeo so you can book your Kempinski Hotel Mall of the Emirates reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Emirates Mall Hotel
Kempinski Hotel Dubai
Kempinski Dubai
Hotel Style:
#34 Spa Hotel in Dubai
#39 Romantic Hotel in Dubai
#45 Luxury Hotel in Dubai
#46 Business Hotel in Dubai
#59 Family Hotel in Dubai
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