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Donatello Hotel

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Sheikh Zayed Rd Al Barsha 1, Dubai 24948 United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (230)
360
Panoramas (40)
Room & Suite (292)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Donatello Hotel
Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#339 of 759 hotels in Dubai
Location
Cleanliness
Service
Value
An oasis in the heart of the vibrant city of Dubai, this 4-star city-hotel aims to provide the most pleasant experience in every visit. The hotel is a mix of modern design and classic refinement blended with kind and personal service, traits that will make every guest feel right at home. Ideally located on Sheikh Zayed Road, mid-way between Downtown Dubai and Dubai Marina, the hotel offers convenient access to the city’s business hubs, popular malls, and tourist destinations making it a preferred place to stay for holiday tourists as well as business travelers.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Center with Internet Access
Valet parking
Paid public parking nearby
Wifi
Rooftop pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Currency exchange
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
78Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
Sheikh Zayed Rd Al Barsha 1, Dubai 24948 United Arab Emirates
Name/address in local language
Getting there
Dubai Airport14 miSee all flights
Dubai World Central - Al Maktoum International Airport14 miSee all flights
Sharaf DGDubai Metro4 min
Mall of the EmiratesDubai Metro10 min
See all nearby hotels
358Reviews18Q+A40Room tips
Traveler rating
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Popular mentions
Lollita wrote a review Feb 24
United Arab Emirates68 contributions40 helpful votes
I booked this hotel mainly because it had the best rate at the time and only stayed for 1 night. It looks quite shabby from the outside as does the area around it. It looks old and shabby on the inside too with a loud restaurant/bar practically in the lobby. The room itself was huge, one of the biggest that I've stayed in however the decor is lacking and old fashioned. The bathroom was cold and sterile, comes with a shower and bathtub. The room came with a balcony which is always a bonus for me however you're looking onto 2 noisy construction sites so it defeated the purpose. Reception staff were nice enough especially the Kenyan lady who was friendly with personality. I doubt that I would stay here again and would recommend opting for a different hotel in Al Barsha.
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Date of stay: December 2020
Value
Cleanliness
Service
Room Tip: Request a corner room with a balcony (not facing the construction side)
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yamid miami wrote a review Feb 21
7 contributions1 helpful vote
Two day stay, couples. Room is huge. Staff are friendly. Although the pool and gym is closed. Mall is near by. Security at entrance at all times. Bathroom is a decent size. Balcony with the weather now is good to seat for a bit and have some drinks. Early check in, late check out. Thank you Yamid
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Date of stay: February 2021Trip type: Traveled as a couple
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Horst wrote a review Feb 18
1 contribution1 helpful vote
Originally we wanted to spend a week in this hotel. We had to cancel our stay after only one night because they wanted to recalculate our room booked with Expedia with horrific fees. Then we agreed with the hotel manager that they would transfer the 6 nights that had already been paid for and still outstanding to our credit card - we even received a written confirmation. No money has been received to date! The hotel does not respond to our messages. I highly recommend to every traveler - stay away from this hotel! Save yourself this horror and book a different hotel in any case. We did this on the second day. In any case, the Donatello Hotel ruined our vacation.
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Date of stay: December 2020
Location
Service
Sleep Quality
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Mohammed-Elsayed wrote a review Feb 16
Sharjah, United Arab Emirates2 contributions3 helpful votes
It was such an unpleasant stay, I requested for high floor room with background view so I won't be disturbed by the cars sound, I was given a room facing front side on first floor, and promised there will be no noise however cars and trucks noise all day and night very loud and irritating we barely had a chance to rest in addition to the loud voices and noise caused by their bar as if we were staying in the street and even when I tried yo look out of my balcony the doors are locked and sealed and there was not even one chair in the balcony even though when I went out to buy water on my way back I was in shock to see that only my room wasn't accessable and had nothing in its balcony and all other rooms their balcony are accessable and had chairs and tables. Also on my checkout day I politely requested late checkout until 2pm not 4 or 5 just 2pm the staff was so rude telling me no no no we can't we need room by 12 I had to speak to two agents and front office manager to let me stay until 2 pm. It was a big disappointment and a waste of my money and time which I had no rest. I really dont recommend this hotel for anyone.
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Date of stay: February 2021Trip type: Traveled with family
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Parth S wrote a review Feb 14
Ludhiana, India1 contribution1 helpful vote
This is with respect to our stay at this so called (four star hotel) Donatello. First of all its not a 4-star nor a 3-star hotel. It's an average 2 star hotel with very basic services, old rooms, dirty towels and bed sheet. Location of the hotel:- 1. Very Bad, it's located at a very shady place of the city. Surrounding with shady pubs and bars. If you're traveling to Dubai, I suggest you to not come to this place. There are so many better location. 2. Very far from the main cities. Its just in between Marina and Downtown. Deira is much better than this area. They say its near Mall of Emirates. But its actually very far. Service:- 1. On a scale of 1-10, I would rate this hotel 3. Although management is mostly responsible for this rating, since they dont know how to greet their guests. They will ask you your Id's, passports, emirates id. Very poor service and management. One of the worst hotel management I have seen here in Dubai. 2. Room Service doesn't exist here. So don't expect regular room cleaning at all. We called 50 times for clean towels, but we never got! Rooms were smelling so bad, with disgusting smell. My personal horrible experience (WORST IN DUBAI) :- 1. THE HOTEL AUTHORITY REGISTERED A CASE AGAINST US! THEY CALLED POLICE BECAUSE WE WERE TRYING TO SEEK ENQUIRY WHY HOTEL MANAGEMENT IS SO POOR. 2. I INVITED TWO OF MY GUESTS TO VISIT ME AT THE HOTEL. (THIS HOTEL DOESN'T EVEN ALLOW VISITOR'S) - SHOCKED!!!! FOR THAT REASON THEY CALLED POLICE AND THEN POLICE REGISTERED A CASE ON US. 3. THEY HARASSED ME ENTIRE NIGHT, DIDN'T LET ME GO SLEEP. ASKED ME TO PAY THEM MORE MONEY AND TAKE ANOTHER ROOM OR ELSE THEY WILL REGISTER A CASE FOR CALLING MY FRIENDS AT THE HOTEL. 4. Manager and security kept abusing us. They discriminated because I belong from India. Even when police came, they asked my nationality first. After that management gathered around 30-40 people at 4am at night and I was really scared. They filed a charge against my friend and took his undertaking (who was residing in emirates) and then let us leave after collecting all the signatures. I just want to share my trip experience with those who have no idea about how things work in such shady hotels. This was by far the most scariest incident of my life. I prefer everyone to opt for good brand hotels instead of such shady places.
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Date of stay: February 2021Trip type: Traveled with friends
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PRICE RANGE
$51 - $649 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
132
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Frequently Asked Questions about Donatello Hotel
Which popular attractions are close to Donatello Hotel?
Nearby attractions include Noir (0.3 miles), Kids Jungle (0.2 miles), and Sparkys (0.2 miles).
What are some of the property amenities at Donatello Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Donatello Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Donatello Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Donatello Hotel?
Yes, free parking, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Donatello Hotel?
Conveniently located restaurants include Olea, Gharana, and Apres.
Are there opportunities to exercise at Donatello Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Donatello Hotel have an airport shuttle?
Yes, Donatello Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Donatello Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Donatello Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Donatello Hotel?
Many travelers enjoy visiting Jumeirah Archaeological Site (3.8 miles).