A very nice hotel with easy access to taxi and metro station nearby. Loved the size of the rooms and were very comfortable also. Room service and Breakfast was very nice. Nidhi, the girl on the front deskof Ryana Tour inside the hotel helped me a lot with booking for rides and city tours, including Dubai City Tour, Trip to Abu Dhabi, and Desert Safari Our tour guide from Rayna Tours were awesome. On the first day, tour guide was Imran Sherazi (From IND), he the next day Tour to Abu Dhabi, guide was Adnan (from PAK), they were so helpful and so nice. They were well aware of the places and know things about places which we suppose to visit.
It was am amazing experience here. Nidhi, the girl at travel desk of rayna company helped us alot. Though we didn’t bought anything from there but she guided us so well , which was quite helpful also she made us so comfortable there! I’ll surely recommend your service 👍🏻Thank you :)
My family and I stayed in this hotel for 7 nights for our dream holidays in Dubai. But this hotel spoilt our stay. This is a 4* star rated hotel offering 2 * service. First of all housekeeping always forgets to give clean towels. When you get back at 10 pm at the hotel, you need to go down to the reception and request for one. Be prepared to hear the same excuse everyday- laundry service delivery was late that's why they did not provide the towels in the bathroom. When you request for the towel at 3 pm they tell you that they will be provided at 8 pm. This means that you cannot have a shower until the staff decides that it's time to give you a towel. Breakfast very poor. Don't expect continental breakfast and good quality fruits. Staff is rude - in particular one lady at the reception who should recognise herself- informed us that we might get our room at 2 pm or later depending on the decision of the previous guests to vacate the room at 2 pm or later. Since you have already paid for the hotel, you have no option than to wait for the previous guest to check out. There is no polite good morning, good evening , how are you today etc sort of phrase when you pass by the reception. Overall not a good choice and will certainly not go there again.…
At the time I checked in I was with an elder person, 73 yrs old to be exact and a minor. We were allocated to a room that is shaking with bass from the club or bar. I mean, if you see a family checking in, I think you wouldn’t put them so close to the bar. The solution being given to us, is to transfer to another room. The people truly inconvenienced are yet again being inconvenienced to transfer at wee hour in the morning. My brother who is a member of the hotel has booked this room for us. I have a medical condition and the loud bass and noise from the bar is making me palpitate.
A very nice hotel with easy access to taxi. Loved the size of the rooms and were very comfortable also. The front office was always willing to help which is always such a good thing. An ideal place for a short vacay and recommended for family as well.