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Sofitel Dubai Downtown

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Sheikh Zayed Rd, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3683)
Room & Suite (295)
Dining (243)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel Dubai Downtown
Updated 10/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#47 of 776 hotels in Dubai
Location
Cleanliness
Service
Value
The only International 5-star hotel linked to The Dubai Mall through an air-conditioned skywalk. Apart from the immediate proximity to The Dubai Mall and Burj Khalifa, the hotel is a few minutes away from Coca-Cola Arena, Dubai Opera, City Walk and also offers shuttle bus service to Kite Beach, La Mer Beach, The Mall of the Emirates and other destinations. Sofitel Dubai Downtown guests can avail of special offers at some of Dubai’s most famous attractions that include KidZAnia Dubai, Dubai Aquarium, Reel Cinemas, and Virtual Reality Park. The hotel offers an exceptional setting for business, leisure and exploration within the New and Old Dubai. Welcome to the finer side of sophistication where you can step into a world of refined European heritage linked to a local culture, elegance and seamless luxury.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Books, DVDs, music for children
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Electric kettle
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
77Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
5,634Reviews140Q+A100Room tips
Traveler rating
  • 4,600
  • 734
  • 165
  • 77
  • 62
Time of year
Traveler type
Language
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  • English
Popular mentions
Kinga W wrote a review Yesterday
1 contribution
+1
I am so glad and joy to go for Iftar dinner at Sofitel down town Dubai and it was in Le Cusine reasturant. Chef ragu and his team makes our dinner so wow that I would love to come again to enjoy the food again. I would highly recommend to everyone to come and join to do iftar because the buffet and food was immensely delicious with lot variety options. I would thank a lot for good services!
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Date of stay: April 2021Trip type: Traveled with friends
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Response from Sofitel Dubai Downtown, General Manager at Sofitel Dubai Downtown
Responded yesterday
Dear 357kingaw, Thank you for taking the time to share your positive feedback. I am glad to read that you enjoyed your Iftar dining experience at Les Cuisine and thank you for acknowledging our warm hospitality especially Chef Raghu. Thank you once again for posting your review on Tripadvisor and we look forward to the pleasure of welcoming you back soon. Sincerely, Caroline Trichet General Manager
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JM wrote a review Apr 19
Hulhumale1 contribution1 helpful vote
We had a wonderful stay at the Sofitel Downtown! We particularly appreciated the quietness of our room (Burj Khalifa side) in such a bustling city. Ideally located hotel in central downtown, a couple of minutes away from the Metro Station "Burj Khalifa/Dubai Mall" and a short walk to the world-famous "Dubai Mall". We wish to personally thank Mr. Husain Kanchawala from Rayna Tourism travel agency for organizing our various tours and excursions but mostly for his kindness and the time he took to chat with us and share his knowledge of the area. As well, we loved the great breakfast with so much variety. The 31 meters pool is ideal for keen swimmers. The staff at the reception, Bell desk, pool, and room service were very friendly and helpful at all times. We can highly recommend this hotel.
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Date of stay: April 2021
Value
Service
Sleep Quality
Room Tip: Burj Khalifa side is quieter than the Oceanside as sea view has also the highway and metro line...
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1 Helpful vote
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Response from Sofitel Dubai Downtown, General Manager at Sofitel Dubai Downtown
Responded 2 days ago
Dear climbt, The team and I would like to thank you for taking the time to write your positive review and recommending our hotel to fellow travelers. We are delighted to know that you enjoyed your stay and found our facilities, location and services outstanding. We certainly look forward to welcoming you back on your next visit to Dubai. Sincerely yours, Caroline Trichet General Manager
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Yvonn wrote a review Apr 17
1 contribution2 helpful votes
Chef Amr chef palak chef abdullah very very kindly and the food for ifftar was amazing we are in heaven on earth. They were kind with us I really enjoy my iftar night I would love to visit again thank for everything
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Date of stay: April 2021Trip type: Traveled on business
1 Helpful vote
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Response from Sofitel Dubai Downtown, General Manager at Sofitel Dubai Downtown
Responded 4 days ago
Dear L6863SCyvonneh, Thank you for posting such a wonderful review following your visit with us. I am very happy to read your complimenting review and your recognition of our Chef's efforts. It is always wonderful to receive praises from our guests as feedback such as yours keeps us very well-motivated. We cannot wait to welcome you back on your next visit for another great experience. Best regards, Caroline Trichet General Manager
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Treadi wrote a review Apr 17
Dubai, United Arab Emirates10 contributions10 helpful votes
Very disappointing service at the mosaic pool bar today. Only 2 bar staff on. The service buzzers do not work. Currently we’ve been waiting over an hour for lunch to be served, which is 2 salads only. More staff is required to serve guests at this 5 star rated hotel.
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Date of stay: April 2021Trip type: Traveled with friends
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Response from Sofitel Dubai Downtown, General Manager at Sofitel Dubai Downtown
Responded 4 days ago
Dear Treadi, I read your feedback with deep concern and I offer my sincere apologies for the shortfall in service that you have encountered. This certainly does not reflect the standard of service that guests expect when visiting a Sofitel hotel. Please be assured that this has been addressed with the relevant department head for necessary action. I do hope that we will have an opportunity to welcome you back and offer you a better service. Sincerely, Caroline Trichet General Manager
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Mel G wrote a review Apr 16
Paris, France10 contributions6 helpful votes
We came already many times in This hotel and keep booking it because everything is perfect from checkin in to check out Breakfast views pool food clean room and service perfect Special thank you dor Sharjeel an amazing person who makes you feel happy and smile everyday We will come back again and again
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Date of stay: April 2021Trip type: Traveled with family
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Response from Sofitel Dubai Downtown, General Manager at Sofitel Dubai Downtown
Responded 4 days ago
Dear Melguibson, Thank you for taking the time to share your experience on Trip advisor and for choosing to stay at Sofitel Dubai Downtown. We are pleased to read you had a wonderful experience and glad to hear that you were happy with the hotel services especially the great services provided by Sharjeel. We certainly look forward to welcoming you back during your next visit to Dubai. Sincerely yours, Caroline Trichet General Manager
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Previous
PRICE RANGE
$112 - $277 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDowntown Dubai
NUMBER OF ROOMS
350
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Frequently Asked Questions about Sofitel Dubai Downtown
Which popular attractions are close to Sofitel Dubai Downtown?
Nearby attractions include Mazaya Shopping Centre (0.2 miles), The Six (0.2 miles), and Mafia Club (0.04 miles).
What are some of the property amenities at Sofitel Dubai Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sofitel Dubai Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Sofitel Dubai Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sofitel Dubai Downtown?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Sofitel Dubai Downtown?
Conveniently located restaurants include Bab Al Mansour, Wakame, and Tipsy Lion.
Are there opportunities to exercise at Sofitel Dubai Downtown?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sofitel Dubai Downtown have an airport shuttle?
Yes, Sofitel Dubai Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Dubai Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Dubai Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Dubai Downtown?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Hindi, and Arabic.