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Sofitel Dubai Downtown

#45 of 527 Hotels in Dubai
Certificate of Excellence
Hotel website
Sheikh Zayed Road, Dubai, United Arab Emirates
Special Offer
Magnifique Breakfast
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1 room 1 adult
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Sofitel Dubai Downtown
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1,056 Reviews from our TripAdvisor Community

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Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stay at Sofitel where I can, and they all differ in someway, this one is the best yet! Got upgraded to a junior suite, views of Bhurj Khalifa magnificent! A really lovely girl in check in who made the check in process very easy. The suite was fabulous! Lovely little touches such as fruit bowl and macaron! Heaps of... More 

Helpful?
Thank Nkthomason
Shiraz, Iran
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great staff great location great room great food. We will definitely go back. Everyone was smiling at entrance and made us feel welcomed. The hotel is in one minute walk from dubai mall metro station. We had an eight minute walk in an air conditioned tunnel to dubai mall we were ok with it. Our room was really very clean... More 

Helpful?
Thank Shiva B
Salalah, Oman
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel it's my 2nd time in 1 year and both the time it has been very very wonderful and pleasant experience.Its real value for money and with proximity to Dubai mall and metro station makes it very convinient for business and pleasure travelers .

Helpful?
Thank S Anil K
Europe
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed 4 nights in February in the corner room with view of the Burj Khalifa and some construction. Check-in was nice and efficient, room is spatious, nice, clean and nicely appointed - what one expects from a 5* property. WiFi worked great all over the hotel. There was an abundant selection of various foods at breakfast and the servers were... More 

Helpful?
Thank TamiTravel
Bournemouth, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my third time of staying at the hotel, the staff and the service they provide is excellent. From the moment you arrive they make you feel welcome, smiling and helpful. The whole place has a friendly relaxed yet efficient atmosphere and the décor is beautiful in the lobby. The rooms are spacious, light and the furniture has a... More 

Helpful?
Thank tonebed
Johannesburg, South Africa
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The Sofitel Downtown Dubai is walking distance from all the attractions in downtown Dubai which makes it really attractive for a short stay. Check-in was good and despite the hotel being full they managed to assist me with facilities to freshen up after my early morning flight arrival. The room I stayed in looked out towards the Burj Khalifa but... More 

Helpful?
Thank FreqL
Zug, Zug, Switzerland
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is in Downtown Dubai right on Shejk Zayed Road, walking distance from the Burj Khalifa Metro Station and 15 Minutes walk to the Dubai Mall (air-conditioned walkway). It is rather new and the rooms have modern furniture and big windows and a stunning view over dubai. Nice selection of Restaurants, but surely there are better places to dine... More 

Helpful?
Thank AntonioPotenza
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here for 3 nights to attend a business conference. The hotel is absolutely amazing with lovely decor, spacious room and a VERY comfy bed. The most courteous, attentive and responsive staff ever! I was very impressed by the way they approach me and anything I have requested has been promptly and satisfactorily attended to. The location is fantastic,... More 

Helpful?
Thank Uyxel
North Wales
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

With a loyalty card you get room upgrades in this brand of hotel quite often. With the upgrade I got free breakfast, snacks at afternoon tea time and canapes and drinks from 6-8pm. Good staff, good service and a VERY comfortable bed. Great view of Burj Khalifa only spoilt by all the other buildings going up between the hotel and... More 

Helpful?
Thank NorthWalesDave
Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear NorthWalesDave, I appreciate your loyalty to Sofitel and AccorHotels and I would like to thank you for sharing your review of Sofitel Dubai Downtown following your stay with us. I am delighted to know that you had a magnifique experience during your stay. Thank you for highlighting the exceptional service you have received from our ambassadors and the amazing... More 

Amman, Jordan
1 review
5 of 5 stars Reviewed 1 week ago NEW

The most helpful staff, great service all round. from reception to concierge and all waiters and doormen everyone was very helpful smiling and offering assistance. The kids club was very good, breakfast was complete. Location is the best in town.

Helpful?
Thank tarawnehb
Ammar H, General Manager at Sofitel Dubai Downtown, responded to this review

Dear tarawnehb, Thank you for the comments and review of your experience at Sofitel Dubai Downtown. I wish to express my gratitude for your wonderful comments pertaining to your stay. We always do our best to provide the high level of service according to our guest expectations and needs. It is such a pleasure to know that we have contributed... More 

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