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Hotel Sofitel Dubai Downtown

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Sheikh Zayed Rd, Dubai United Arab Emirates
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3907)
Room & Suite (533)
Pool & Beach (364)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Sofitel Dubai Downtown
Updated 10/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#62 of 856 hotels in Dubai
Location
Cleanliness
Service
Value
The only International 5-star hotel linked to The Dubai Mall through an air-conditioned skywalk. Apart from the immediate proximity to The Dubai Mall and Burj Khalifa, the hotel is a few minutes away from Coca-Cola Arena, Dubai Opera, City Walk and also offers shuttle bus service to Kite Beach, La Mer Beach, The Mall of the Emirates and other destinations. Sofitel Dubai Downtown guests can avail of special offers at some of Dubai’s most famous attractions that include KidZAnia Dubai, Dubai Aquarium, Reel Cinemas, and Virtual Reality Park. The hotel offers an exceptional setting for business, leisure and exploration within the New and Old Dubai. Welcome to the finer side of sophistication where you can step into a world of refined European heritage linked to a local culture, elegance and seamless luxury.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Books, DVDs, music for children
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Electric kettle
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
82Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
5933Reviews147Q+A100Room tips
Traveler rating
  • 4,862
  • 753
  • 172
  • 82
  • 64
Time of year
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Popular mentions
Trishla wrote a review Oct 14
Dubai, United Arab Emirates1 contribution1 helpful vote
Although there were a few complaints with the room set up but the housekeeping staff SHEKHARA kept no stone unturned to give us the best service. One day we returned to the room to see a sweet gesture from his side Which made us smile. Awesome service.
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Date of stay: October 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Sofitel Dubai Downtown, General Manager at Hotel Sofitel Dubai Downtown
Responded yesterday
Dear Trishla1512, Thank you very much for sharing your experience on Tripadvisor with regards to your recent visit with us at Sofitel Dubai Downtown. I am so glad to that you appreciated the excellent service provided to you by Shekhara in Housekeeping. Rest assured that your kind comments will be shared to the rest of the team. Thank you for your wonderful remarks and we are happy to look after you, we all look forward to having you back again soon. Sincerely yours, Caroline Trichet General Manager
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715ronnieh wrote a review Oct 12
San Diego, California19 contributions10 helpful votes
This is my 2nd stay at this hotel and I am always impressed. As with most things, changes occur and in this case, it was the various restaurants, but the meals were exquisite. Also, the old Sports bar has been redesigned and is now the Tipsy Lion. Unfortunately, this appears to be a leased facility and is not associated with the hotel, so I couldn't charge anything to my room. The breakfast buffet is still on point but the lunch and dinner service is ala carte. As always, the hotel staff was amenable and readily responded to any requests. Two examples, We had an early wake up for a sunrise hot air balloon ride after a late night. Upon returning to the hotel I asked if housekeeping could clean my room while I was at breakfast so I could get some sleep uninterrupted. When I returned to my room, it had been taken care of. The 2nd example, one of the guests in our group wanted an ink pen as a souvenir. When one wasn't immediately available, they sent a worker to retrieve one from the offsite business office.
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Date of stay: October 2021
Value
Location
Service
Room Tip: Higher floors have better views. Choices are downtown view (Burj Khalifa) or ocean view.
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Response from Sofitel Dubai Downtown, General Manager at Hotel Sofitel Dubai Downtown
Responded 5 days ago
Dear 715ronnieh, Thank you for taking the time to share a complimenting review of your stay on Trip Advisor. It was with great pleasure to know how largely you enjoyed the experience with us at Sofitel Dubai Downtown and particularly impressed with our facility and services. We look forward on your next visit to Sofitel Dubai Downtown and be at your service once again. Sincerely yours, Caroline Trichet General Manager
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Driss M wrote a review Oct 10
1 contribution
I like everything on this hotel,location service & personal especially Amine in reception & the house keeping SEkhaa.I stayed 10 days and will comeback for sure for a long staying.i recommend highly this wonderful hotel 👍
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Date of stay: October 2021Trip type: Traveled with family
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Response from Sofitel Dubai Downtown, General Manager at Hotel Sofitel Dubai Downtown
Responded 1 week ago
Dear 571drissm, Thank you very much for sharing your recent experience and indeed delighted to know that you enjoyed our excellent facilities and the services provided by our team. We are glad that we were able to provide you with an exceptional experience at all times. Thank you for highly recommending us and we look forward to welcoming you back in the near future. Sincerely yours, Caroline Trichet General Manager
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Mahmoud Maraqa wrote a review Oct 9
1 contribution
Wonderful cleaning service! By far the best cleaning guy to come and clean the room. Very nice, quick and efficient. After staying over a month at the hotel I can assure that Sekhara was the best person to clean my room. He’s quick and efficient. 10/10 would highly recommend him.
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Date of stay: October 2021Trip type: Traveled on business
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Response from Sofitel Dubai Downtown, General Manager at Hotel Sofitel Dubai Downtown
Responded 1 week ago
Dear Mahmoud_Maraqa12, Thank you for sharing your feedback on TripAdvisor of your recent stay at Sofitel Dubai Downtown. We are glad that our excellent facilities and exceptional services produced a positive impression during your stay. Thank you for highly recommending our hotel and we look forward to welcoming you back in the near future. Sincerely yours, Caroline Trichet General Manager
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Caroline H wrote a review Oct 8
Los Angeles, California16 contributions3 helpful votes
The location is great. The service outstanding. My first visit to Dubai. I am so happy I stayed here. The staff are so amazing. The ladies at the front desk, Lamiaa and Zhor are the best. The rooms are very spacious and comfortable. Decor is beautiful
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Date of stay: October 2021Trip type: Traveled with friends
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Response from Sofitel Dubai Downtown, General Manager at Hotel Sofitel Dubai Downtown
Responded 1 week ago
Dear choward958, Thank you very much for choosing to stay with us at Sofitel Dubai Downtown. I am pleased to read you had a wonderful experience and that you were happy with the hotel services. It is truly delightful to know that our team looked after you well and we are grateful for your kind compliments. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Sincerely yours, Caroline Trichet General Manager
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PRICE RANGE
$112 - $277 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDowntown Dubai
NUMBER OF ROOMS
350
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Frequently Asked Questions about Hotel Sofitel Dubai Downtown
Which popular attractions are close to Hotel Sofitel Dubai Downtown?
Nearby attractions include Mafia Club (0.04 miles), Mazaya Shopping Centre (0.2 miles), and The Six (0.2 miles).
What are some of the property amenities at Hotel Sofitel Dubai Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hotel Sofitel Dubai Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Sofitel Dubai Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Sofitel Dubai Downtown?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Hotel Sofitel Dubai Downtown?
Conveniently located restaurants include Tipsy Lion, Bab Al Mansour, and Wakame.
Are there opportunities to exercise at Hotel Sofitel Dubai Downtown?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Sofitel Dubai Downtown have an airport shuttle?
Yes, Hotel Sofitel Dubai Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Sofitel Dubai Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Sofitel Dubai Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Sofitel Dubai Downtown?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Hindi, and Arabic.