We have just returned from a 5 night stay at the GH and have to say our stay was superb. This was our tenth stay at the GH Dubai and we wouldn't consider staying anywhere else. We booked a premier room and a second room for our son who also thought the Hotel was fantastic. We have stayed in some of the top hotels in Dubai, however, the Grosvenor House just has that little something extra. We think that little something extra is the staff. From checking in to checking out the level of service can only be described as superb. Chandra always makes us feel welcome an nothing is too much trouble. The staff in level 5 are the most friendly and professional lounge staff I have experienced and we would like to thank all in level 5 for their attentive and friendly service. We split our time between the GH and the LRM which has refurbished the beach bars and grounds since our last stay in March. We dined at Sloanes, Brasserie 2, Maya and all was great. All the restaurants and bars in the GH are first class and well worth a visit. Looking forward to our next stay at the Grosvenor House Dubai .…
Just like to thank all of the staff at Grosvenor House for a wonderful 7 night stay in your fabulous hotel. My husband and i have been coming to Dubai for many years and used quite a of different hotels. We came to this hotel on our second ever visit and fell in love with it. The staff are friendly and considerate, the restaurants attached are of a very high standard and the bars are for all differing ages and taste.it continues to be our favourite hotel in Dubai. Unbeknown to me my husband had written to the hotel telling them it was my 65th birthday and i love a balcony to have a quiet glass of wine on an evening. He asked if That could be arranged, which the hotel did. I was happy. On the day of my birthday however i got a lovely surprise in my room, it was a lovely cake with a bottle of wine and birthday card. Made me feel special. I have never had any hesitation recommending this hotel to others and will continue doing so. Thank you Grosvenor House. We will definitely be back again soon.…
Stayed 4 nights here on a birthday trip. Really wish it was longer. Probably one of the best run hotels anywhere in the world. Can’t describe how good the staff are. Nothing is too much trouble. It runs like clockwork. Things just get done without any effort. Bars are great especially Buddha. The food in there is a must. The big screen for sports in the lower bar was outstanding. The suite we stayed in was fabulous and the champagne, cake, fruit and roses when we arrived for my birthday was a great surprise. Expo next year is going to be epic!
The Grosvenor House was everything we hope for from the point of entry, restaurants, pools, etc. The best thing that I loved about my stay was how peaceful it was. from the moment of checkin it was great
My husband and I returned to the Grosvenor hotel to celebrate our 35th wedding anniversary. We were met by the hotel from the airport and shown to our amazing suite which was newly decorated and in keeping with this true 5star property. We are in most of the hotels 10 restaurants including Rhodes actually on the night he died. Everyone from the door man to the chefs and front of house are professional to a T they know your name the truly look interested and excited by their jobs ! You never heard one moan or no we can’t do that if anything the complete opposite they bend over backwards to ensure your stay is perfect! Elvis front of house manager is amazing thank you for our amazing room! Sheldon the food and beverages manager wow you need to come to England and teach our hotel staff how to treat guests! The club lounge manager was attentive warm and his team certainly keep you topped up all the time ! Superb real class real grown up real sophistication. …
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