DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
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Room & Suite (282)
Dining (88)
About
#389 of 947 hotels in Dubai
Location
4.3
Cleanliness
4.4
Service
4.4
Value
4.2
Set in the vibrant Al Barsha area - Dubai’s world-class shopping, entertainment and dining hub, the contemporary DoubleTree by Hilton Hotel & Residences Dubai – Al Barsha is located just behind the Mall of The Emirates and is only 30 minutes from Dubai Airport (DXB) and 15 minutes from numerous major business areas. Golf lovers will appreciate the hotel's close proximity to two world-renowned Dubai golf courses. A complimentary shuttle service runs from the hotel to Jumeirah Beach and the Mall of The Emirates. Enjoy spacious accommodations, modern facilities and a warm welcome when you stay at our stylish, full-service Dubai hotel. You will even be greeted with a signature DoubleTree chocolate chip cookie when you check-in.All of the stylish, air-conditioned guest rooms at this Dubai hotel offer a variety of amenities, including an elegant bathroom, a mini-bar, a 42-inch TV, WiFi and an MP3 alarm clock. Upgrade to a suite or a one or two-bedroom apartment for additional space and features. Work out in the complimentary 24-hour fitness center overlooking the sparkling outdoor pool. Enjoy breakfast in the All-Day Dining Restaurant, serving international cuisine with both buffet and a la carte options. Savor Indian specialties prepared in an exciting show kitchen in our Indian Restaurant and unwind in our relaxed Lobby Lounge. With three flexible meeting rooms, a 24-hour business center and a dedicated events team, our Dubai hotel is perfect for a successful conference.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Parking
Wifi
Paid internet
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Room service
Safe
Kitchenette
Flatscreen TV
Room types
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Arabic, Filipino, Hindi
Location
97Great for walkers
Grade: 97 out of 100
185Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
Contact
Al Barsha Road, Dubai United Arab Emirates
Name/address in local language
Getting there
Mall of the EmiratesDubai Metro9 min
Sharaf DGDubai Metro13 min
Rental CarsSee rental cars from $21/day
2023Reviews144Q+A100Room tips
Reviews
Traveler rating
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- 88
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Most Recent
We stayed at this lovely hotel with my friends and We really loved this a lot of facilities such as swimming pool, sauna speacelly the location is very amazing near to every good place metro only 5 minutes And Also Thank you for giving information and great servise from Fatma receptionist,Gazaliy and Binay We will come back soon again to see
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded 4 days ago
Dear Valued Guest, Thank you so much for your very kind words and we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. Best Regards Ashley Fernandes Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
When we arrived, what we noticed was that the hotel had a classic look. We were checked-in by Chia Jung, although she's a trainee, she sure know what she's doing. Checkin was fast and efficient. We requested some amenities from Pauline at the front desk and they were immediately granted. We were met by the Manager - Ashley and informed us to call him should we need anything. Chris at starbuck's was also very friendly. Later that night, we went down and had our money changed to small bills. We were assisted by Inee without hesitations. Also, Ivan at Concierge personally directed us to the nearest convenience store. Bibek at the Bistro was very accommodating. He toured us around the food selections and ensured that we know where to go. Chef Charita and Jitandar prepared our requested omelet and delivered them straight to our table. Surprised that Chia also served at the buffet area, she confidently answered all out inquiries. Even though the property is a bit old, nothing beats great service. Kuddos to everyone for taking good care of us! Will definitely come back.…
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded Dec 5, 2021
Dear Valued Guest, Thank you so much for your great review. Here, at DoubleTree By Hilton Dubai - Al Barsha, we are working hard to offer the best service and to make our guest’s stay a memorable one, as we believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud and motivates us at the same time and so we are happy to hear that reflected on your last visit. We will make sure the concern team members will get their recognition they deserve and they were very excited to read your kind compliments in their address. We are expecting to welcome you back to our hotel next time you will travel to our area. Best Regards Ashley Fernandes Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has very old TVs, the facility is old but clean. Customer service was good and staffs friendly except from office manager who told me I should have look at amenities if I wanted smart TV. He is correct though.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded 2 days ago
Dear Johnny Emman, Thank you very much for your visit to DoubleTree by Hilton Hotels & Residences Dubai Al - Barsha and for taking the time to share your review with us. Your feedback are well noted and will be taken on board for future improvement. All comments from our valued guests are received with much appreciation, as this feedback enables us to be attentive and sensitive to all the needs of our guests and to continuously enhance our legendary standards of service. We are looking forward to welcome you back soon in the near future! Best Regards, Charity Napoto Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So I have to start off by saying I'm extremely bias when it comes to helping property . I try to stay at them whenever I try one or nationally. This is one of the best hotels I've seen at THE long time. The staff was amazing a special shot out to Jennifer. The front desk was simply the best. The hotel is extremely clean the staff is extremely helpful. The rooms are spacious. The hotel essentially located next to some of the best shops shopping in the dubai fall of the Emirates. Close to a metro station receive neighborhood lots of cool restaurants close.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded 1 week ago
Dear Valued Guest, Thank you so much for your very kind words and we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. Best Regards Ashley Fernandes Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was an amazing stay and I enjoyed every bit of my sta. Thanks to the receptionist they were so fast. Will definitely come back. I will recommend this hotel to my friends and families. Thank you Double Tree see you soon.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded 1 week ago
Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are expecting to welcome you back to our hotel next time you will travel to our area. Best Regards Ashley Fernandes Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Old poorly managed hotel .. the first day the hot water was only coming no cold mixer working.. then in this heat they give one bottle of 500ml per person per day.. when you ask for your due quote they take 45 min to bring it to your room..its housekeeping has been so nonchalant about not cleaning rooms till 4/5 pm.. Absolutely not recommend staying here.. Only good thing is the breakfast and location..
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded 1 week ago
Dear Manisha, Thank you for the feedback about your recent stay. Let me thank you again for sharing your comments which were of concern to us and as mentioned were immediately discussed internally, to ensure corrective actions are being taken. Please accept my sincere apologies for the inconvenience caused you and I understand you raised with regards to the cleaning for which the Housekeeping in-charge met you while you shared your concerned to him and immediately the team assist you. At same time, I was delighted to learn you have appreciated the hospitality shown by our team at the breakfast Having said all, your feedback is very much important as its only through you we are able to serve our guest better. Please reach out to me directly at ashley.fernandes@hilton.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel! Best Regards Ashley Fernandes Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I am truly dissapointed. This is my third time at this hotel and this is by far the worst stay. We stayed in a 1 bedroom suite and the furnitures are all not updated. One of the remote were faulty and said to replace but no one came until now when we are about to check out. When we arrive, no concierge to help us until we asked for assistance. No valet parking. Rooms are old. The towels were old and dingy. Not enough hangers. Bottled water given was only 2 when we are family of 4 and they knew when they checked us in. 2 days in a row, breakfast service was terrible. First day, With a toddler, we we given a table by the window with the sun brightly lit although there are other availble ones. She did not even close the blinds for us. Second day, same thing she gave us a row table. Again, when there were available tables. I asked a guy if the table for 4 was available and he said as of now it is. I asked if I could sit as I was given the longer table. However, he just nagged instead. Truly subpar standard for a hotel holding Hilton name. If given an chance, I would not come back here at all. Proximity near Malls of Emirates, but I am sure there are much better hotels nearby as well.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded 1 week ago
Dear Valued Guest, Thank you for taking the time to share your recent experience at our hotel and being our valued guest. I sincerely appreciate your feedback and we are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest and I am sorry to hear we were unable to make your stay a memorable one as its only through we are able to serve our guest better. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations. At the same time, I truly understand your concern as to the breakfast and the team is trying their best to accommodate all guest to enjoy their breakfast however your feedback has been shared with the concerned departmental head to avoid recurring in the future. Please reach out to me directly at ashley.fernandes@hilton.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel. Best Regards Ashley Fernandes Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked for 2 days and i had to book another hotel just because of unclean rooms and old furniture, definitely not recommended for business purpose and business meetings. Should not be under Hilton umbrella or prices should be way lower. Perfect fit for a place to few hrs sleep only if you don’t find any other place with same price.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded 2 weeks ago
Dear Omar, Thank you for taking the time to share your experience with us. We take guest feedback very seriously, and it is disconcerting to hear that you did not enjoy your stay with us. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations. On this particular occasion, your experience was well below the standards of quality and service we strive to maintain. I have discussed the matters you so kindly brought to my attention with the department heads concerned in an effort to prevent such shortfalls from recurring in the future. Your comments will help us as we continually work to improve our guest experience. Having said all, I certainly look forward in welcoming you soon. Best Regards Ashley Fernandes Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a pretty sizable group to visit Dubia from the States. We reserved a 2 bedroom Apartment with two baths. This was an excellent choice from our group. The apartment had enough space in which we didn't have to share a bathroom or the room. But the property should be maintained the cleannesses. Really appreciate One of the housekeeping associate “Mr Dinesh” he is very helpful to assist our stay comfortably.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded 2 weeks ago
Dear Valued Guest, We are pleased to hear that you found our overall service and facilities to your satisfaction, as this is what we always strive to achieve at all times, We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest. What you described certainly does not meet the standard we set forth, and I am truly sorry that we did not meet your expectations. Your comments will help us as we continually work to improve our guest experience. We hope to be able to welcome you back very soon Best Regards Ashley Fernandes Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a fabulous hotel to stay during your trip to Dubia. We had a pretty sizable group to visit Dubia from the States. We reserved a 2 bedroom Apartment with two baths. This was an excellent choice from our group. The apartment had enough space in which we didn't have to share a bathroom or the room. The price was reasonable. Additionally, the room had a kitchen and washer and dryer. The only thing is --outlets for your plugs are very limited. Only one open outlet for the entire apartment. So, if coming from the States--bring a converter with multiple plugs and plug ins for your phone. I brought a small utility strip to plug into my converter. Also, bring small face towel...the rooms do not have them. I brought mine from home.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from DT Al Barsha, Guest Services / Front Office at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Responded 4 weeks ago
Dear Sharon, Thank you so much for your very kind words and we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. Best Regards Ashley Fernandes Asst. Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$52 - $122 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
359
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Claim Your ListingDOUBLETREE BY HILTON HOTEL AND RESIDENCES DUBAI AL BARSHA $37 ($̶7̶5̶) - Updated 2023 Prices & Reviews - United Arab Emirates
Frequently Asked Questions about DoubleTree by Hilton Hotel and Residences Dubai Al Barsha
Which popular attractions are close to DoubleTree by Hilton Hotel and Residences Dubai Al Barsha?
Nearby attractions include Dreamscape (0.3 miles), Mall of the Emirates (0.3 miles), and Ski Dubai (0.2 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel and Residences Dubai Al Barsha?
Conveniently located restaurants include The Noodle House - Nakheel Mall, Nando's Mall of the Emirates, and Tribes.
Are there opportunities to exercise at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does DoubleTree by Hilton Hotel and Residences Dubai Al Barsha have an airport shuttle?
Yes, DoubleTree by Hilton Hotel and Residences Dubai Al Barsha offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Hotel and Residences Dubai Al Barsha have airport transportation?
Yes, DoubleTree by Hilton Hotel and Residences Dubai Al Barsha offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel and Residences Dubai Al Barsha offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel and Residences Dubai Al Barsha?
The staff speaks multiple languages, including English, Hindi, Arabic, and Filipino.