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Orchid Hotel

88 reviews
#485 of 561 Hotels in Dubai
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Traveler (22)
Room & Suite (83)
Dining (7)
Overview
  • Excellent5%
  • Very good21%
  • Average26%
  • Poor15%
  • Terrible33%
3 weeks ago
“bad services”
Sep 26, 2017
“TERRIBLE FOOD AT HOTEL COFFEE SHOP”
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (88)Write a Review
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1 - 5 of 71 reviews
Reviewed 3 weeks ago

just location was good, the hotel hasnt any especial things,the food and breakfast werent good,and the the services was bad,the staffs could be better in their behaviour.and the one thing i have to say the wifi wasnt free and we had to pay for that...More

Thank Elham R
Response from Vikram T, Manager at Orchid HotelResponded 3 weeks ago

Dear Ms.Elham, Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We deeply regret to know that you have had a less than satisfactory stay here with us and, you did not experience exemplary hospitality at Orchid Hotel, Dubai. At Orchid Hotel-Dubai,...More

Reviewed September 26, 2017 via mobile

Did not stay at hotel but patronise their coffee shop since they have an international menu and serve wine. Ordered a simple sirloin steak and was totally tasteless and real hard ( overcooked due to hot plate ). Ordered a small bottle of whiskey and...More

Thank Ianfung
Response from Vikram T, Manager at Orchid HotelResponded September 30, 2017

Dear Trip Advisor Member, Greetings! I sincerely apologize & regret that our services at the hotel did not meet up to your expectations. Rest assured the gaps that your valuable feedback has highlighted have been addressed with the concerned team and adequate training in these...More

Reviewed May 2, 2017

I have visited this hotel recently 24-27 April with my colleague, to Attend a Travel Show in Dubai, Rooms were really very Bad, we have to change rooms, services very poor, no tea coffee makers, we got a tea on order after 3/4 reminders, waiter...More

Thank 288sunils
Response from Vikram T, Manager at Orchid HotelResponded May 4, 2017

Dear Mr.Sharma, Kindly accept our apology for the dissatisfaction and inconvenience caused to you. We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers...More

Reviewed March 23, 2017

It was a nice hassle-free stay. We stayed for 6 nights in march 2017 first week (2 couples, 2 rooms on the 5th floor. Nice housekeeping, diligent staff, decent buffet breakfast spread. Thanks to restaurant staff for providing complimentary Masala omlettes everyday on order, on...More

Thank Dipanshu R
Response from Vikram T, Manager at Orchid HotelResponded April 24, 2017

Dear Mr.Dipanshu, Greetings!! Thank you for taking the time for reviewing us on TripAdvisor and for your positive comments about our accommodation, services and food. We are pleased to know that you had a pleasant and a comfortable stay. We constantly strive to provide our...More

Reviewed December 29, 2016

i spend 5 nights in this hotel with my friend it has good foods . room was poor. the lobby was very dark it has 2 poor discos the location was suitable for us it was near to two average shopping mall .More

Thank arash a
Response from Vikram T, Manager at Orchid HotelResponded April 24, 2017

Dear Mr.Arash, Greetings!! Thank you for taking the time for reviewing us on Tripadvisor. Please accept my sincere apologies for the inconvenience experienced. As we aim to provide a comfortable and relaxing stay to our every guest, I regret to note that the room interiors...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Multilingual Staff
Room Service
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
$58 - $169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$58 - $169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (22)
Room & Suite (83)
Dining (7)
Pool & Beach (7)
Hotel & Grounds (32)
Bathroom (4)
Questions & Answers
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Elahe A
March 8, 2017|
Answer
Response from simply87 | Reviewed this property |
No you can have Metro from Al Riga Metro Station. it's cheaper and comfortable mode of travel in Dubai.
0
Votes
Room Tips
"Always opt for higher floors (5th or 6th). 7th has a spa so there may be non-lodging people's footfalls..."
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"never choose this hotel !"
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"although its a good clean hotel iv seen many others that are better."
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"The top floor is best, seventh i think it is"
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