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The Carlton Tower Hotel

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The Carlton Tower Hotel
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193 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An iconic Building at the Creek. One of the earliest developed Hotel at the hub of old Fishing Port. Taking a boat ferry connects the Tourists to the Bur Dubai Market called Souk in Arabic. Hotel has fine Marble floor in Lobby, Has Bar, a coffee shop, Restaurant, Roof top swimming pool with F & B service, Room Service, Night... More 

Helpful?
1 Thank Azell-JSB
Adelaide
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for a short stopover in Dubai and the location was perfect to be near the airport and to walk to the river just across the street. We went to a river side café with shisha and good food. The reception staff were very welcoming and friendly. They wanted to upgrade us to a suite for free, but... More 

Helpful?
Thank daniele456
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our staff . the Carlton Tower Hotel team take their role in our industry very seriously and do their best every day to provide the quality guest service. Thank you again, and... More 

Male
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 22, 2016

This is a good hotel overlooking Deira Creek. The staffs are friendly and service is good. There are number of restaurants around this area. Its nice to walk around creek side and would be nice to take a cruise

Helpful?
Thank Ibrahim M
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Ibrahim , Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at The Carlton Tower Hotel Dubai. We are happy to know that our level of service was up to your expectations and hope to see you once again in the near future. Kind Regards, Olfa... More 

Nampula Province, Mozambique
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 5, 2016 via mobile

I stayed at carlton Tower hotel for 10 days On The room 1112 The condintions are not good No hot Water on The room(how can We take a bath?) bathroom smells to much. The room cleaning was below The avarage,one day there was no pillow cover ON the room and not to count that 10th floor to 11th floor There... More 

Helpful?
Thank MomadR
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear valued Guest , I would like to take the opportunity to thank you for your time and sharing your feedback, following your recent stay here at the Carlton Tower Hotel Dubai. I regret to hear that you had reasons to complain. We appreciate your comments and please rest assured that I already spoke with the respective head of department... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed May 27, 2016

I recently stayed at the Carlton Tower Hotel for 6 nights and I loved it! The staff and service was great! My stay included high speed internet as well as breakfast with a great variety! My room was very spacious with a nice view of the Dubai creek. I loved the fact that the hotel was located near the union... More 

Review collected in partnership with StudentUniverse

Helpful?
Thank Hdez_27
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear valued Guest , Thank you very much for taking the time to review your recent stay with us at the Carlton Tower Hotel , Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. On behalf of my team I look forward to welcoming you... More 

Dubai, United Arab Emirates
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 29, 2016

I had one night in an economy room. The room , although small, is perfectly adequate for a single traveler, or for a couple. Although the hotel is on a busy road, the hotel was quiet. The hotel itself is very clean throughout, with polite, helpful staff. Check in was very quick and easy. Breakfast is excellent, with a wide... More 

Helpful?
1 Thank MoiraSpeed
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 7, 2016

I have booked 2 rooms and this is the biggest mistake in my life i booked in this hotel room are dirty , the towels maybe since 2 years not change look dirty and full of stains , staff they dont know anything about the hospitality and you have to wait for them sometimes you have to give the service... More 

Helpful?
1 Thank FerasAhmad
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for not meeting your expectations. We highly value your feedback as it is important for us, however, we have learn to appreciate more from the suggestions made by our guests which help us to know... More 

Manchester, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 29, 2016

My grandaughter(aged 13) and I stayed at this hotel for a week. On arrival, reception was fast and staff very pleasant. Our room was on the 10th floor overlooking the creek - what a fabulous view!. The rooms was very clean - and kept very clean each day - the bathroom, whilst clean was slightly "tired" looking, but certainly adequate.... More 

Helpful?
Thank annmarie185
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear ANN , Many thanks for your review. My team and I are very happy that you have enjoyed your recent stay with us here at the Carlton Tower Hotel Dubai. We are happy to know that our level of service was up to your expectations and hope to see you once again in the near future. Kind Regards, Olfa... More 

Alton
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 19, 2016 via mobile

Overall this hotel is a very nice place to staff; spotlessly clean with friendly, attentive staff. The restaurants serve good, reasonably priced food throughout the day. The location is excellent, being right on the beautiful Dubai Creek. You are 5 minutes walk from the Abra station, and 2 minutes walk from Baniyas Square metro station. Dubai Mall is about 30... More 

Helpful?
Thank SlinkyWizard
olfa G, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear guest , Thank you for taking the time to write your review on your recent stay with us. I am happy that you appreciated our hotel staff ,location and gave a high rating on your experience.I am very sorry to hear that you experienced these disturbances . We look forward to having the chance to welcome you back. Best... More 

Murwillumbah, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 29, 2016

I concur with fellow traveller of previous post Dylanmarias - bar the smoking room all the same impressions including the bizarre passport retention - I actually panicked when I discovered I did not have it Pool was sparkling clean Support staff try hard and friendly especially cleaners and front door men Room itself fittings " tired" and electric plug outlets... More 

Helpful?
Thank Ilze J
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Staying at the 4-star Carlton Tower Hotel Dubai in the heart of Deira offers hotel guests unrivaled views of the Dubai Creek. In addition to deluxe rooms and suites designed for both the business traveller and the leisure guest we are proud to be one of Dubai's most established hotels. Located on Baniyas Street, close to Naser Square and conveniently located within a 1-minute walk to Baniyas Metro Station offering unrivaled access to Dubai's Metro and transport network. ... more   less 

Additional Information about The Carlton Tower Hotel

Address: Baniyas Road, 19 | Deira Dubai Creek, Dubai 1955, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $52 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carlton Tower Hotel 4*
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, TripOnline SA, Hotwire, Odigeo, Agoda, Travelocity, Expedia and Asiatravel.com Holdings so you can book your The Carlton Tower Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Carlton Hotel
Carlton Tower Hotel Dubai
Hotel Style:
#126 Spa Hotel in Dubai
#229 Luxury Hotel in Dubai
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