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Baniyas Rd Near to Deira Twin Towers, Dubai United Arab Emirates
Lowest prices for your stay
Expedia.com
Only 3 left at
$79
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$66
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$58
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Travelocity$79
Official Hotel$106
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Traveler (242)
360
Panoramas (24)
Room & Suite (197)

About

#424 of 923 hotels in Dubai
Location
4.3
Cleanliness
3.7
Service
3.8
Value
3.7
Staying at the 4-star Carlton Tower Hotel Dubai in the heart of Deira offers hotel guests unrivaled views of the Dubai Creek. In addition to deluxe rooms and suites designed for both the business traveller and the leisure guest we are proud to be one of Dubai's most established hotels. Located on Baniyas Street, close to Naser Square and conveniently located within a 1-minute walk to Baniyas Metro Station offering unrivaled access to Dubai's Metro and transport network.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Evening entertainment
Airport transportation
Wifi
Hot tub
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Sun deck
Sun loungers / beach chairs
Sun terrace
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Arabic, Hindi

Location

100Great for walkers
Grade: 100 out of 100
154Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
428Reviews24Q+A100Room tips
Traveler rating
  • 130
  • 137
  • 85
  • 40
  • 36
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
keana wrote a review Jan 2023
Amsterdam, The Netherlands1 contribution
Excellent! I really enjoyed my stay,only the hotel was bit old, and some delayed for my request but its okay! The view of the creek was really amazing! And lastly what makes my stay memorable was the STAFF they are all polite, very helpful and accommodating, from my check in until I check out , lorie and May was excellent they assist me for my every single request! Recommended hotel, definitely will come back
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thomas wrote a review Jan 2023
Kazakhstan2 contributions
However the staff , especially a female, short hair staff was really impolite and even didnt smile when we ask some question. Since I had some delivery when I tried to ask the lady staff, she just showed me an unhelpful face, like showing " Dont bother me" on her face.
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 1 week ago
Dear Guest, Thank you for staying with us and for taking time to share your honest feedback. We are sorry to hear that your stay at Carlton tower did not meet expectations and that you have experienced issues with our team. Please be assured that we take all the guest comments seriously to improve our service and we will certainly investigate into this and improve. We really hope to have another chance to welcome you back at Carlton for a better experience. Assuring you of our best Kind regards, Vidya Adams, Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janet J wrote a review Jan 2023
Sharjah, United Arab Emirates2 contributions3 helpful votes
Poor services. Front reception were not pleasing. Customer service were very slow. You'll wait for almost an hour when you request something you need for the room. Hallway smells cigarette smoke. The place is nice and the pool. need to improve room service
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Date of stay: January 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded 3 weeks ago
Dear Janet , We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to perform the level of service you unquestionably deserve to receive. We view your feedback as a crucial opportunity to improve our services at all levels. In this light, we would like to thank you very much for your review and taking the time to share your experience with us on this platform. We are hoping to have more opportunities in future to welcome you back. Best Regards, Vidya Adams, Cluster Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Special G wrote a review Nov 2022
Very good hotel . Good service clean room nice view. Great service from front office staff Mohmed .Hafez Thank you Carlton Tower. I will visit again … From Hasan Abdulla Ali , Kingdom of Bahrain. Hasan
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Date of stay: November 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded Nov 28, 2022
Dear Guest, Thank you very much for rating your stay in The Carlton Tower Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are happy to know that you enjoyed the service, room and view. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. With Kind Regards, Vidya Adams, Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janki F wrote a review Nov 2022
Dubai, United Arab Emirates
Hotel is very good and service very good neat and clean area proved by all staff Ms. Laila very cooperative with the all customer. Overall service very good they give us site Sea site room. Very good.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled solo
Room Tip: Try to give more discounts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded Nov 4, 2022
Dear Guest, Thank you very much for choosing The Carlton Tower Hotel for your accommodation. We are very glad to receive your compliments about our hotel and our service. Once again, thank you for your excellent review and we look forward to welcoming you again soon at The Carlton Tower Hotel. With Kind Regards, Dear ….., Thank you for sharing your feedback, we are glad to hear that you had an excellent your stay with us. Your kind comments are highly appreciated, and we look forward to welcoming you back at The Carlton Tower very soon! Kind Regards, Vidya Adams, Cluster Director of Operations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashok wrote a review Oct 2022
1 contribution
behavior of hotel staff and front office manager is terrible and the room service is so poor and the location is better but the staff is not helpful specially in the morning plz improve ur manager before staff require for some training of it..i dont prefer to anyone to visit this hotel...
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded Oct 19, 2022
Dear Ashok, Thank you very much for choosing to stay at The Carlton Tower Hotel, and it is very concerning to note that you were not satisfied with your experience. We would like to immediately take corrective steps; hence could i request you kindly give me some more details, you could email me at vidya@carltontower.net. The rating you have posted is taken into serious consideration and we certainly Hope that you could give us another opportunity to welcome you back and prove that we can serve you better. Kind regards, Vidya Adams, Cluster Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fayez ahmed wrote a review Sep 2022
2 contributions
The accomadation was great but the service is pathetic..nobody picks up the phone for hours..the lady at the resturant is so rude she cut the phone on my face even without leting me complete..they keep on transfering the calls from room service to laundry to resturant..if u have to wait like for an hour or 2 for ur request..which was very small.. I would never stay here again..even though the rooms are good.. i just want to finish my stay by thursday and get out as i already paid online.. Please improve your service and change your staff..
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded Sep 21, 2022
Dear Mr. Fayez, We would like to thank you for taking the time to offer us your honest feedback. It's great to hear that you were happy with your room. On the other hand, we are concerned to note that you weren't fully satisfied with our service. It would be a pleasure to meet with you and understand the service issue in detail if you could spare some time . Pls rest assured that all your remarks are taken into consideration to improve our hotel. Kind Regards , Vidya Adams , Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ahmad S wrote a review Sep 2022
1 contribution
Carlton Tower Hotel is beautiful place to stay , the stuff are so kind and interested with my needs . especially Mrs Laila at reception,she doing best to help others with lovely dealing. also Mr husain in room service i would thank him for his working and kindness
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded Sep 21, 2022
Dear Ahmad, Thank you for sharing your comments regarding your stay at our hotel. As The Carlton Tower Hotel family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Kind Regards , Vidya Adams , Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ali A wrote a review Sep 2022
Dubai, United Arab Emirates5 contributions
Perfect place to stay! Everything about this hotel was great beautiful room, tasty breakfast, friendly staff Mr.Feras got a cheerful personality with a great attitude to work and customers and a perfect location Comfy and close to everything Can be easily reached and most of the shopping centers and sights are nearby
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded Sep 8, 2022
Dear Guest, Greetings from The Carlton Tower Hotel. Thank you for your 5-star review of our hotel. We are proud to know that you enjoyed our convenient location, friendly staff and comfortable room. We would love to have the chance to welcome you back in Dubai for another stay. Kind Regards, Vidya Adams, Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine wrote a review Aug 2022
2 contributions
We had party at there ballroom and it was smooth service all of us is really happy as well as with there room , there room is cleaned and service is perfect . Special thanks to raquel she always making sure that we are comfortable and happy .
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vidya adams, Other at Carlton Tower Hotel Dubai
Responded Aug 24, 2022
Dear Christine, We are very happy you chose The Carlton Tower Hotel for your stay in Dubai. We are proud to know that you enjoyed our service and comfortable room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at The Carlton Tower Hotel. Kind Regards, Vidya Adams , Cluster Director Of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$59 - $112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the carlton hotel, carlton tower hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Rigga / Deira
NUMBER OF ROOMS
158
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CARLTON TOWER HOTEL DUBAI $59 ($̶1̶0̶6̶) - Updated 2023 Prices & Reviews - United Arab Emirates

Frequently Asked Questions about Carlton Tower Hotel Dubai
Which popular attractions are close to Carlton Tower Hotel Dubai?
Nearby attractions include Museum of Illusions (0.3 miles), Choc & Nuts (0.2 miles), and Abraj Shopping Centre (0.1 miles).
What are some of the property amenities at Carlton Tower Hotel Dubai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Carlton Tower Hotel Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton Tower Hotel Dubai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Carlton Tower Hotel Dubai?
Yes, parking is available to guests.
What are some restaurants close to Carlton Tower Hotel Dubai?
Conveniently located restaurants include Yum!, Sumibiya, and Fish Market.
Are there opportunities to exercise at Carlton Tower Hotel Dubai?
Yes, guests have access to a pool and a fitness center during their stay.
Does Carlton Tower Hotel Dubai have airport transportation?
Yes, Carlton Tower Hotel Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Carlton Tower Hotel Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton Tower Hotel Dubai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Carlton Tower Hotel Dubai?
The staff speaks multiple languages, including English, Hindi, and Arabic.