Stayed in this gorgeous property for 10weeks as was traveling to dubai for work... in these horrendous covid times they made the extra effort to keep me n my colleagues safe and made us feel at home totally... amazing rooms and food...must say i have put on a bit 🙈... the service is exceptional and a special thanks to Rohan - front office - Duty manager Vishal - restaurant manager Apurv - front office associate Gopi - the house keeping person They all went out of the way to make our stay more comfortable, relaxing and mainly safe from covid. Definitely when in dubai next will stay at the Oberoi.
I stayed at The Oberoi for close to 8 weeks in a 'bubble' environment for work. This feat at the best of times would be a struggle. Not only was this a great hotel that provided everything you could need through it's well-maintained facilities; its staff provided the best service I have had the pleasure of experiencing over the last 6 years whilst travelling around the world. From housekeeping to in-room dining, the staff at The Oberoi are the true secret to the fantastic experience that can be had whilst staying here. I couldn't recommend it any more!
Most people travel for business for a week or couple of weeks but our visit was long long long as we stayed in the Oberoi for 66 days at a stretch, it indeed was a marathon stay. We had been there for an International Sports event and it was being held in pandemic, no doubt the event was a great success despite the fact that it was held in a bio bubble. Now to begin each of us was to quarantine for first six days in our hotel room and even after that one had to be in a particular bubble for the rest of the days, either we were in our bubble in hotel or at the stadium on game days. Now this was challenging as so.e of us initially called it solitary confinement in a 5 star hotel. But things turned out just fine for us as the rooms provided were huge and most of us had great view from rooms. The visit was made comfortable by the efficient staff of the Oberoi they also had to sacrifice their independence for our sake and were also working in bubbles and staying in the hotel itself cut off from family and friends. Soon enough we had estaiblished a bond with them. The housekeeping staff and the In Dining staff was closely associated with us, hence it was like travelling on the same boat. The whole staff exhibited professionalism and worked diligently. Important point being that they gave personal attention to us and were prompt to help us in any which way. From housekeeping Chandan, Deepak, Prakash and Gladys were very very cooperative and friendly. Gladys was the girl who tirelessly worked on 15 rooms including two suites it was a big responsibility yet she worked with enthusiasm. Her dedication to work was unparalleled. Her supervisor Chandan was also a great help to us. At times another energetic young man Deepak would to come for work and would impress us with his professional conduct. Prakash was perhaps above all of them in hierarchy yet he was very humble and join his junior colleagues to complete the task, this is remarkable. In Dining staff consisting of Mansoor, Anthony, Vishal, Mirah, Muzzammil, Mithushi, Nouzua, Khaula and Su fed us with love and affection they were generous and in no time got to know our taste and would serve us accordingly. All of the a above staff had charm and they always served with smile. Any organization is known by its work ethics, role of senior management is always important but the staff working at the cutting edge is people like Prakash, Chandan, Anthony, Monsour, Gladys, Su, Nonjua and Mitushi, They are the real brand ambassador of the great hotel Chain like The Oberoi. I congratulate The Oberoi for remarkable service provided to us in difficult times. …
Staying in Oberoi hotel has been so wonderful and amazing especially Gladys (house keeping lady) who always makes sure we are comfortable, she’s so hardworking and diligent. My sincere appreciation goes to her and everyother person in Oberoi hotel. Thanks to Prakash and team Oberoi hotel and Thanks Gladys.
It was an amazing outing there out in this tuff situation world wide, Oberoi hotel and their staff made our life so easier in this bubble life. Would like to mention an special thanks to the Gentleman Prakash for his kindness and such a great hospitality, starting from day one he was truely supportive and always there to help you anytime. Such a Gem of the hotel,Thanks you once again Prakash,hope to see you soon with my family.