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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#201 of 946 hotels in Dubai
Location
4.4
Cleanliness
4.9
Service
4.9
Value
4.6
Travelers' Choice
At Anantara Downtown Dubai Hotel, the vibrant city lies just beyond the lobby. Choose an elegant sanctuary where iconic views stretch before you and dynamic energy infuses your stay. Browse Dubai Mall, watch the wondrous Dubai Fountain and stand in awe of Burj Khalifa. Complete convenience awaits alongside exquisite gourmet experiences and tranquil moments at the Thai-inspired Anantara Spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Nightclub / DJ
Babysitting
Children's television networks
Electric vehicle charging station
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Highchairs available
Strollers
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Bidet
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, French, Russian, Spanish and 11 more
Location
87Good for walkers
Grade: 87 out of 100
65Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
Business Bay, Dubai 71847 United Arab Emirates
Name/address in local language
Getting there
Business BayDubai Metro9 min
Rental CarsSee rental cars from $21/day
3133Reviews136Q+A100Room tips
Reviews
Traveler rating
- 2,652
- 355
- 78
- 27
- 22
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
The service I got here in Anantara downtown Dubai is excellent. The staff is very good and friendly I would like to suggest this hotel to my friends and family. Specially I like the Prashant from service. He is helpful and caring.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Nice hotel, very clean. Big room with all the comfort, quiet. Extremely nice swimming pool. Excellent breakfast, very nice, helpful and polite stuff. A special thanks to Gulmira. Excellent overall experience.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I would like to thank the whole Anantara staff for their excellent understanding of client needs and fast reaction and especially Mr. Rahul Bajaj from the concierge for his excellent job! Looking forward to see you all soon!
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I called to book a room in this hotel, so I asked the reservations employee to book a room for me while I was speaking. The employee replied in a mean and unsophisticated manner that we do not have rooms, although there are rooms available on their site. His style is not sophisticated at all, and he does not know how to talk to customers.. For information, the employee's name is Apurv, and he works as a reservations employee.
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Date of stay: March 2023Trip type: Traveled on business
Room Tip: Try to recruit more professional staff
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husam Malki, General Manager at Anantara Downtown Dubai
Responded 3 days ago
Dear Ms. Ahameedaa, Thank you so much for taking the time to share your feedback with us following your recent encounter with one of our team members. I regret to hear your comments with regards to Apurv. He is one of our good employee and it is saddened that he was not able to meet your expectaions. Rest assured coaching and counseling will be given to the said staff. I hope we can put this into deviation and give us an opportunity to welcome you to Anantara Downtown Dubai Hotel. Please send us an email to downtown.dubai@anantara.com to share your concern. Looking forward to hearing from you soon. Sincerely, Husam Malki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All the staff members, especially Aman and Anthony, treated us so well that we began to wonder if we were truly deserving of their superior services at the Nine7One restaurant. Their excellent hospitality propelled the hotel experience that has left us with great memories of Dubai and its people. The hotel was spotless and floors sparkled. The crystal clear pool was relaxing, surrounded by gleaming skyscrapers. Bedding was comfortable with perfectly responsive temperature controls. Really, not a bad statement could be made against this property.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husam Malki, General Manager at Anantara Downtown Dubai
Responded 3 days ago
Dear Mr. Spenguin J., Greetings from Anantara Downtown Dubai Hotel! Thank you very much for sharing this great feedback on your recent stay. We are thrilled that you have enjoyed your stay and certainly agree that our team and service play a key role in our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Indeed, the courteousness and friendliness of the team define the luxury of hospitality at Anantara. I must agree, Anthony and Aman are just two among the stars of the team. I am glad with your recognition. We would be delighted to welcome you again in the near future. Yours sincerely, Husam Malki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabulous Hotel, nothing to much trouble, service from check-in . Breakfast service everything catered for. Staff very friendly enjoyed morning chats with Anthony so welcoming.also Abmombek very attentive, & made are stay relaxing enjoyable, great service. Well trained staff throughout the hotel . Would highly reccomend.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husam Malki, General Manager at Anantara Downtown Dubai
Responded 3 days ago
Dear Mr. Gaynord, Many thanks for your wonderful compliments! We're glad you had a relaxing stay and that you enjoyed the service from our group of wonderful professionals. I have shared this review with our team most especially with Anthony and Abrobek. They are equally delighted with your recognition and indeed they are constant in providing high level of guest satisfaction. We are all looking forward to the pleasure of welcoming you again at Anantara Downtown Dubai Hotel in the near future. Thank you and kind regards, Husam Malki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked here deluxe Burj Khalifa view for 4 nights. you can’t take a nap in the afternoon time , the window glasses are not soundproof you will be listening vehicle noises continuously badly. Unexpected in such premium property . Indian breakfast is very poor the food quality is also very poor compare to other 5 star properties in business bay.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husam Malki, General Manager at Anantara Downtown Dubai
Responded 3 days ago
Dear Sir, Thank you for choosing Anatnara Downtown Dubai Hotel. Allow me to express my sincere apologies that your experience was not up to your expectation. At Anantara, we pride ourselves on offering only the best quality and are passionate about creating meaningful memories for our guests. We are concerned to learn about your overall experience during your stay with us and it is with regret to acknowledge your dissatisfaction. I regret to hear that you stay in a room by the road side. Nevertheless, we do have substantial plan for the same that surely eliminate the noise. With regards to the food, please accept our sincerest apologies too if they were not upto your expectations. It is a bit surprising as the executive chef of the property is from your country. But don't worry, rest assured a more enhanced selections will be offered in the future. Once again please accept my sincere apologies for your less positive experience. Sincerely, Husam Malki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WE FELT AT HOME. THE STAFF WAS VERY HELPFUL AND FRIENDLY. THE FOOD, AS USUAL, WAS GOOD AND HEALTHY. WE RELENTED THE BREAKFAST AS ALWAYS. WE LOVED OUR STAY IN THIS HOTEL AND WILL COME AGAIN . THANKS, RANJAN AND LEKHA PODDAR.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husam Malki, General Manager at Anantara Downtown Dubai
Responded 1 week ago
Dear Mr. and Mrs. Poddar, Thank you so much for taking the time to share your feedback with us. We are speechless by the lovely words you have written. I must agree, the team is constantly working hard to go above and beyond guests' expectations. We will be delighted to welcome you again in the near future. Sincerely, Husam Malki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very average hotel for my liking, wasn't very pleased with staff behaviour and attitude at times. Not very welcoming, not very friendly. Bellboys are the only staff who were helpful and provided a service with a smile. Rooms are very noisy, you can hear everything in other rooms and there was a weird smell in the toilet. I was wrongly accused of using the mini bar when I didn't even know where it was. The women at the desk tried charging me for a drink which I never had, I felt her attitude was poor because I felt she didn't believe me. Location is ok for business but rubbish for everything else. Its difficult to exit the building if you fancy going out for a walk, it's like a maze. It was advertised as all popular locations were close by but far from it. I was woken up by 2 cleaners twice in 2 days eventhough i had my 'do not disturb' light on. I struggled communicating in english with the cleaners, i found them rude and disrespectful, constantly knocking on my door wanting to come in aswell as some other random guy with a tick sheet asking questions. All in all a very below average hotel with poor service, will not be staying here again. I visit Dubai atleast 4 times a year, i've never experienced such service in a 5 star hotel in Dubai. …
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Date of stay: March 2023Trip type: Traveled on business
Room Tip: If your planning on staying close to Dubai Mall then avoid this hotel, its not within walking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husam Malki, General Manager at Anantara Downtown Dubai
Responded 1 week ago
Dear Mr. Jamilo, Greetings from Anantara Downtown Dubai Hotel! First of all, please allow me to express my sincere apologies that your experience was not up to your expectation. At Anantara, we pride ourselves on offering only the best quality and are passionate about creating meaningful memories for our guests. We are concerned to learn about your overall experience during your stay with us and it is with regret to acknowledge your dissatisfaction. Kindly be informed that I personally handled your comments with the team for serious corrective action and measures to ensure these issues will not occur again in the future. Kindly be informed that your feedback is greatly appreciated. We welcome the good and even the critical remarks. It is only through your feedback can we work on continuously improving our services and products for better guest satisfaction which is of vital importance to us. Nevertheless, we would hope for another opportunity so that we can prove to you that we have listened to your feedback and made the necessary changes in order to ensure that our service has improved. I do hope that you will be able to put this one-off experience deviation behind you and give us another opportunity to serve you better. Once again please accept my sincere apologies for your less positive experience. Sincerely, Husam Malki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best hotels I’ve been to… everything is excellent, food, staff, rooms, location, and facilities… this is my second visit to the hotel in less than 3 months, and everything was perfect. I couldn’t think of anything bad. I really thank Ms. Jarbees and Mr. Aman in the morning restaurant for their kindness and hospitality and for everything they did to let us enjoy our stay. I visited so many places in different countries but I would say that this hotel is the best.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Husam Malki, General Manager at Anantara Downtown Dubai
Responded 1 week ago
Dear Mr. Getaway, Greetings from Anantara Downtown Dubai Hotel! Thank you very much for sharing this great feedback on your recent stay. We are thrilled that you have enjoyed your stay with us. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Indeed, the courteousness and friendliness of the team define the luxury of hospitality at Anantara. As Anantara, we are committed to providing only heartfelt hospitality to our valued guests like you. We are glad for the lovely words you have written in your survey response. I hope this will be the beginning of your continued patronage of our property. We would be delighted to welcome you again in the near future. Moreover, we are grateful as you have highlighted the names of the staff who made your stay more comfortable. Yours sincerely, Husam Malki General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$129 - $285 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Oberoi Dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBusiness Bay
NUMBER OF ROOMS
252
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Claim Your ListingANANTARA DOWNTOWN DUBAI - Updated 2023 Prices & Hotel Reviews (United Arab Emirates)
Frequently Asked Questions about Anantara Downtown Dubai
Which popular attractions are close to Anantara Downtown Dubai?
Nearby attractions include Bay Avenue (0.3 miles), Al Khan Tours (0.1 miles), and Gotha Club Dubai (0.3 miles).
What are some of the property amenities at Anantara Downtown Dubai?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Anantara Downtown Dubai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Anantara Downtown Dubai?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Anantara Downtown Dubai?
Yes, free parking, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Anantara Downtown Dubai?
Conveniently located restaurants include Tong Thai, Kitchen6, and Weslodge Saloon.
Are there opportunities to exercise at Anantara Downtown Dubai?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Anantara Downtown Dubai have airport transportation?
Yes, Anantara Downtown Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Anantara Downtown Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Anantara Downtown Dubai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Anantara Downtown Dubai?
The staff speaks multiple languages, including English, Spanish, French, Russian, Hindi, Arabic, and Indonesian.