The service I got here in Anantara downtown Dubai is excellent. The staff is very good and friendly I would like to suggest this hotel to my friends and family. Specially I like the Prashant from service. He is helpful and caring.
Nice hotel, very clean. Big room with all the comfort, quiet. Extremely nice swimming pool. Excellent breakfast, very nice, helpful and polite stuff. A special thanks to Gulmira. Excellent overall experience.
I would like to thank the whole Anantara staff for their excellent understanding of client needs and fast reaction and especially Mr. Rahul Bajaj from the concierge for his excellent job! Looking forward to see you all soon!
I called to book a room in this hotel, so I asked the reservations employee to book a room for me while I was speaking. The employee replied in a mean and unsophisticated manner that we do not have rooms, although there are rooms available on their site. His style is not sophisticated at all, and he does not know how to talk to customers.. For information, the employee's name is Apurv, and he works as a reservations employee.
All the staff members, especially Aman and Anthony, treated us so well that we began to wonder if we were truly deserving of their superior services at the Nine7One restaurant. Their excellent hospitality propelled the hotel experience that has left us with great memories of Dubai and its people. The hotel was spotless and floors sparkled. The crystal clear pool was relaxing, surrounded by gleaming skyscrapers. Bedding was comfortable with perfectly responsive temperature controls. Really, not a bad statement could be made against this property.
Fabulous Hotel, nothing to much trouble, service from check-in . Breakfast service everything catered for. Staff very friendly enjoyed morning chats with Anthony so welcoming.also Abmombek very attentive, & made are stay relaxing enjoyable, great service. Well trained staff throughout the hotel . Would highly reccomend.
Booked here deluxe Burj Khalifa view for 4 nights. you can’t take a nap in the afternoon time , the window glasses are not soundproof you will be listening vehicle noises continuously badly. Unexpected in such premium property . Indian breakfast is very poor the food quality is also very poor compare to other 5 star properties in business bay.
WE FELT AT HOME. THE STAFF WAS VERY HELPFUL AND FRIENDLY. THE FOOD, AS USUAL, WAS GOOD AND HEALTHY. WE RELENTED THE BREAKFAST AS ALWAYS. WE LOVED OUR STAY IN THIS HOTEL AND WILL COME AGAIN . THANKS, RANJAN AND LEKHA PODDAR.
Very average hotel for my liking, wasn't very pleased with staff behaviour and attitude at times. Not very welcoming, not very friendly. Bellboys are the only staff who were helpful and provided a service with a smile. Rooms are very noisy, you can hear everything in other rooms and there was a weird smell in the toilet. I was wrongly accused of using the mini bar when I didn't even know where it was. The women at the desk tried charging me for a drink which I never had, I felt her attitude was poor because I felt she didn't believe me. Location is ok for business but rubbish for everything else. Its difficult to exit the building if you fancy going out for a walk, it's like a maze. It was advertised as all popular locations were close by but far from it. I was woken up by 2 cleaners twice in 2 days eventhough i had my 'do not disturb' light on. I struggled communicating in english with the cleaners, i found them rude and disrespectful, constantly knocking on my door wanting to come in aswell as some other random guy with a tick sheet asking questions. All in all a very below average hotel with poor service, will not be staying here again. I visit Dubai atleast 4 times a year, i've never experienced such service in a 5 star hotel in Dubai. …
One of the best hotels I’ve been to… everything is excellent, food, staff, rooms, location, and facilities… this is my second visit to the hotel in less than 3 months, and everything was perfect. I couldn’t think of anything bad. I really thank Ms. Jarbees and Mr. Aman in the morning restaurant for their kindness and hospitality and for everything they did to let us enjoy our stay. I visited so many places in different countries but I would say that this hotel is the best.
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