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The Galleria Residence

Traveler (42)
Room & Suite (25)
Dining (10)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Business Center with Internet Access
Laundry Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Luxury
HOTEL CLASS
69Reviews
64Photos
3Q+A
12Room tips
Traveler rating
  • 13
  • 27
  • 13
  • 6
  • 10
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Popular mentions
-Location is a bit far from the center which you will end up paying extra money on taxis if you want to move around. -The furniture at the the property is disappointing. -Internet is not free. -No amenities inside the apartments -Housekeeping is terrible. -Food is average
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We stayed a year ago and once again booked a 3 bedroom apartment. There is clearly refurbishment going on and our apartment was looking tired. Free access to the roof terrace has also been blocked. Some staff are very good but others are disinterested. Facilities are okay
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We stayed at the Galleria for 3 nighs and unfortunately we were disappointed with the serivice. we have to ask for the basics like sleepers and hair drier which were not provided once we got to the rflat, our luggage tranferd to our room almost 2 hour after we arrived and i had
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The first thing that you realize is that the staff here is waiting at the drop of a hat to make you feel rag tag. I booked through an online portal. The hotel at the last moment added items that doubled the cost. The reception staff is worst and not even worth talking to. They
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Response from StephaneB2120, General Manager at The Galleria Residence
Responded 4 weeks ago
Dear VivekKumarD3, Thank you for taking the time to share your feedback. Please accept our sincere apologies as we could not live up to your expectations. Rest assured that your comments have been shared with the Department Heads concerned and corrective action has been implemented immediately to further improve our service. I regret that on this occasion we have not been able to exceed your expectations in resolving the problem. We kindly request if it is possible to elaborate more in regards to the overall experience in order for us to better understand and work towards improving this shortfall of service. You can contact me directly on my email address at Siddharth.verma@hyatt.com or you can also call me directly at 009714 209 6845. Sincerely yours, Siddharth Verma Assistant Director of Rooms
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I stayed at Galleria residences recently from 12th Nov to 17th Nov. The amenities and services offered at the property are fabulous. I did utilize many and no doubt the experience was beyond expectation. I also found hotel staff very much courteous and accommodating to many of
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Response from StephaneB2120, General Manager at The Galleria Residence
Responded Nov 19, 2018
Dear Vishal J, Thank you so much for your wonderful review. It is indeed guests such as yourself, who inspire us to extend the legendary warm Arabian hospitality. We look forward to welcome you back soon. Sincerely yours, Stéphane Blanc General Manager
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Album Categories
All photosTravelerRoom & SuiteDining Pool & Beach
Photo provided by managementThe Galleria Residence
Four bedroom apartment at The Galleria Residence.
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Is there any free WiFi
no free WiFi in rooms.only in common areas
1 vote
"All rooms are good."
"sea view higher floor"
"Book with breakfast included."
"Best view, Quite sound proof rooms"
"Go higher the better."
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PRICE RANGE
$111 - $257 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiDeiraDeira Corniche
NUMBER OF ROOMS
370
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