I recently visit the Fairmont and I can say this is one of the BEST places I’ve been too. The hotel staff are so friendly and attentive and make sure all your needs are met. They went all out with their amazing customer service skills. Three individuals really stuck out for me which was Khalid, John & Roldofo. They sang happy birthday to me as I left the building and made sure that my room had balloons and chocolates and captured the memories for me by photo and video. They really made my stay at the hotel amazing and should get all the praise for this!! Myself and my partner will be returning next year with our children as it is a perfect stay for families and will be coming back especially to meet these people again. The location is brilliant to venture out also. All the hotel staff are very friendly and professional too. Thank you so much for making my birthday so special.…
My husband and I had a wonderfully relaxing weekend getaway at The Fairmont Palm Hotel. We were pleasantly welcomed by Avmia at the reception, who kindly informed us about the hotel and all that there was to offer, also to our surprise he generously upgraded us from an Ocean View Room to an Ocean View Suite, which was truly amazing to say the least. The Suite was quite large with a living and dining area separated from the bedroom and en suite. As for the balcony…. it was by far the largest one in the hotel and perfectly centered to the beach view. The service was impeccable and everyone was so very kind and highly on top of Covid-19 standards. Also the cuisine from the Poolside to the restaurants were just delicious. As someone who is more particular than the average person with food, I must say that it was all excellent! Also the beach and pools were just so amazing and relaxing. Our entire stay was just lovely, even until the very end when we were checking out at the reception by Pravin who jokingly asked us “ why were we leaving?! “ with a pleasant smile. This is a lovely hotel and amazing staff and we look forward to staying here again in the near future! Also for the ladies and gents that appreciate a swimwear and accessory boutique, there is a Sanddollar store located in the hotel, Lower Ground Floor!…
Great hotel and great location. I previously stayed at further in the Palm but I love the location of this as it’s situated at the start of the Palm and a 10min walk to the nearest mall. Staff very friendly and our room cleaners Daud and Shubham were first class. They both did an excellent job and provided anything we needed without a fuss.
Hi I’m just back after a stay in this fabulous hotel , the rooms , food , decor were to the highest standards. The service was impeccable and everyone was so very kind . The assistant manager Anup upgraded us to another room after a problem with the water , the rooms were spotless with fresh towels and water provided every day. I want to say a big thank you to Anup for his kindness and outstanding service and the welcoming environment. Thanks for a great holiday we won’t forget your kindness
I just wanted to say a big thank you again to the team who hosted us at the lounge today Esther, Nicholas and Omali… great service beyond expectations. We had a lovely time and will be back for sure! Keep up the great work!
Stay for 3 nights with family at Fairmont the Palm and the hospitality is amazing starting from the main porch area and we were welcomed by Ms Suity she was welcoming and provided a wonderful service during the stay and explained hotel facilities and helped us durong the stay and the food at Little miss India is amazing and service is great.
I must say this is one of the best property in Dubai ,located in the heart of palm and it's has a beach access and the pool which is just amazing and it was our first say and I must say I had a lovely experience, and Ms Suity was lovely and she assisted us about the hotel facilities and very understanding and caring and would like to thank her and would like to visit soon.
Great Fairmont , and very professional Miss Esther, at the delicacy bar! Fairmont hotel is my favorite in Dubai a nice location with high standing service . The room and wifi was great, The sandwiches and pastries were nice Thank you fairmont i will come back again
My husband, daughter and I stayed at the Fairmont the palm for 10 days. We would like to say a thousand thanks to every single employee who sweetened our vacation every day. From the reception, to the service, to the cooks, to the door opener, to the towel stand. Thanks to everyone for the warmth, gratitude, friendliness, respect and the daily greetings and smiles. We really want to come back and are very very sad to return... Good buy guys youre amazing!
The hotel is lovely and the food is tasty. I booked a non smoking room and clearly someone had smoked in it prior to my stay, the smell never went even after room service looked at it and tried to freshen it up. We had the half board menu and there was a lot of supplements on each of the menus and proportionality there was no logic if you looked at the main menu prices
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