Good hotel to stay. excellent service very supportive staff specially Mr. Zubaid Shaikh timely housekeeping and attend customer needs. supportive. management is also best for business customer. highly recommended..
Spacious, Clean rooms with very patient & polite staff... Naveed before booking & Dhaval on Ground to attend... tireless working from all the staff members... Awesome Location We were 12 pax & it was a 2 nights stay - 28th Feb to 2nd March... We're visiting again... For sure... well done guys...
Once again they proved their worthiness by demonstrating their highest standards of customer service and hospitality when myself and my colleague Stalin Sam checked-in to Xclusive Maples Hotel & Apartments, Mankhool Road, Bur Dubai, in the early morning of Friday 25 February 2022. Prashobh & Mohammed who were at the Front Desk received us with a broad smile and done our check-in at record time and we retired to our designated rooms in no time for relaxation after a hectic transit journey! The rooms were so clean with cozy furniture, King size bed and mattress, 2 bathrooms, TV, Fridge, Cooking range, Microwave Oven, Cutleries and what not! The amenities of Xclusive Maples are in par with any five star property. Better to term it, luxury at an affordable cost!! Service with a smile and efficiency is the slogan of their Front Office staff comprising of Supervisor Dhawal Panse, Prashobh Shankar Mohammed Saud, Lydia Fo & May Ann. No doubt, their positive approach and hospitality will let any guest to think twice before looking for any other property in Dubai for their repeated stay, whether short or long. Worth mentioning is 5th Floor Housekeeper Sukesh who did a wonderful job by keeping the room and surroundings neat and tidy, all through our stay over there. Rajendra Babu Mob : +965 99531789 Award Winner of CEO Insights India Magazine as One Of The Best Ten Indian Business Leaders In 2021…
I recently stayed with my family (checked out on 26th Feb22). We booked one bhk with queen bed and additional sofa bed. 1st of all they provided twin bed instead of queen bed. Also sofa bed was not proper and it was usable. I told several times to Mr. Dhawal about this. But they had one or the other reasons for not getting it done. Very very bad experience. They were not transperant with reasons and everytime new reasons. Also they didn't changed room. Also they need to provide utensils which are mentioned. Utensils provided in kitchen are much lesser than they mention. Also house keeping is not upto mark. Sometimes they use to make bed, sometimes not. Also toiletries were not refilled once over. Other things like room size is OK and location is far from metro stations. Not recommended unless there are NO OTHER OPTIONS left. …
Good place to stay. Though the place is a bit old style , and needs upgrading, what kept me extending the stay was the attitude and behavior of the staff especially my cleaning boy Zubaid shaikh who is a very hardworking and pleasant person attends my room sincerely.
Xclusive maple hotel apartment in this hotel apartment stay was blessed and housekeeping guy Zubaid shaikh is good housekeeping person he give good service for me my stay was great full All housekeeping services he's provide image tile
The stay was pleasant at the hotel and the service received was also great, one of the house keeping staff Zubaid Shaikh is very helpful and polite. He looks into all the necessary things and make it available on a time......Manager is also very supportive.
It was a pleasant stay in xclusive maples , I stayed here in fully furnished studio , and the best thing was quick service provided here , specially by zubaid sheikh, who was there for room service , he is dedicated towards his work and a very hardworking guy. Looking forward to stay there again.👍
On a hunt for a fully furnished Hotel Apartment??? Well, we came across yet another find @Xclusive Maples Hotel Apartments in Bur Dubai, UAE. Pretty Decent, Family Friendly and with all apartment amenities provided this was a Great find to spend time as a family. We opted for rates with Breakfast and it was a good deal to go with. ( Breakfast options are not extremely lavish but covers basic breakfast items that will help you 'Break the Fast' ) and room service is always available in case you are too lazy to come down to their restaurant in the lobby. - Their staff are very polite and helpful. - Underground parking. - Access to the Gym and Pool. - Room Service available through out the day. - Complimentary water bottle available only on 1 first day of check-in. - Huge Rooms, Safety locker and Ironing board available in the cupboard. 1 and a half washroom. - A Perfect location with lots of supermarkets, easy access to public transport facilities, pharmacies, restaurants and more! Overall, we enjoyed our stay and we will surely be back here again. Special thanks to Bhurgesh, Juycil and Sumit for their wonderful service and the reception and their homely welcome to the hotel. …
there was a cleaning issue from housekeeping but after addressing to Bhrugesh personally he looked after and make sure cleaning get on alternate day as promised , and it was perfectly done as according to schedule, we were on a long stay ☺️☺️☺️☺️
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