The location was amazing the view from our room in the 44 floor was stunng viewing Burj khalifa and the streets Breakfast is unlitimited and really good!...

...Location is inconvenient with all the traffic but the view from the hotel room makes up to it...

My family and I previously stayed at this location and loved it so much that we recently went back for a second stay...

...The location was excellent, next to the Dubai canal where you can safely walk around at night, near a metro station from where you can cheaply travel from one end of Dubai to the other, and central to most of the best places to see in Dubai...

Jw Marriott hotel has very good view and best location and kitchen 6 breakfast was wonderful it was very delicious too many varieties...

We stayed at Marriott in center Dubai city the location was wonderful with view of large buildings and burj Khalifa...

...It’s location is also quite convenient with regards to going to the main tourist places...

...I was here for business this week and was pleased in general about the hotel and facilities though clearly based in a location some distance away from the happening areas of Dubai...

...I love the location, it is perfect for a business traveller like me, the cleanliness as well as the rest of the staff is highly appreciated...

...The hotel's location was so close to the Mall that it was easy to walk to the Burj fireworks during the New Year's celebration... We can't wait to come back, and I can't say enough good things about this hotel because of its location and overall level of care...

...Hotel location in Business Bay is very central, beside the Canal, near Shk Zayed Rd, Metro and the Mall...

...The location of the hotel, between the Dubai Mall and the Mall of the Emirates, near the Business Bay metro station, is perfect for tourist as well as businesstravelers, and it is located on a spectacular site right next to the new extension of the Dubai Creek... All in all, if you are looking for a hotel that combines great amenities, amazing service, and superior location, this is a perfect choice while visiting Dubai...

...We will always come back and will enjoy our special events in this location and will make it memorable...

...I have been a Member with Marriott for the last 15 years, JW Marriott is the best so far, Customer service, property, location, gym, pool, food, rooms, Spa, restaurants......, A special shout-out to Mr Karan Thapar always makes our stay fabulous...

One of best experience in hotel aside from food,view and service is meeting with the Front drive supervisor.One of most purely courteous service I have seen.One of the best location in dubai having easy access to dubai mall with their shuttle service and nearby beach also...

...The location is good, walking distance to the metro(I would suggest an umbrella for walking in the sun) The hotel has a nice vibe to it always busy...

...The location is great everything is a short hop away the staff deserve bonuses all of them from the meet and greet guy at the front door to the senior management team ...

...She runs a tight ship and truly takes wonderful care of guests making sure noone and nothing is forgotten;) from breakfast with limitless options to great gym and pool to fantastic massage services and of course location, location location....suffice it is to say I want to come back soonest!...

...My family always enjoy our stay here due to location, we really like the restaurants, lots of food selection...

...An Excellent Place to Stay For my first trip ever to the united Arab emirates, I chose JW Marriott Marquis, party, because I am an Ambassador Elite member of Marriott loyalty program, but also because of the convenience of the location of this hotel...

The moment you entered the hotel were felt warm welcomed from the lobby by Rodel & Rizaldo...

...The ambiance was beautiful and the service was top notch...

...People who are woking in the hospitality industry should be like Mr. Rodel, he makes the ambiance feel more welcoming...

The hotel ambiance was elegant and classy with warm lighting and decor...

...Place is very comfortable and seating arrangement were so cozy...

The first time I came to Marriot Marquis Dubai to meet my friends and we had a good time in the lobby lounge the experience was so amazing, I loved the ambiance of the lounge, the comfy couches, and the staff were very welcoming, friendly, and had genuine smiles...

...The property has a great atmosphere everyone is welcoming here felt like home... The room was lovely and had a great furniture and the view from the room was amazing...

...Amazing executive lounge that really set tone for whole trip...

...And the crowning glory is its executive lounge... Absolutely love the lounge and the staff...

One of the best hotels I have ever been to, everything was so clean and hygienic, it had a nice atmosphere... Don’t stay at floor 67 since there’s a place above which plays loud musics/songs, even though they offered another room to stay at, we just didn’t want to pack everything again and go to another room...

One of the best hotel I've ever stayed.great room food is amazing the ambiance of the hotel .the welcoming staff was all 10/10 .I really loved staying with jw Marriott the staff named monier was very joly and always smiling every time he will see me...

...It's a joy coming to this hotel and they will do anything to make sure everything is perfect...

...The rooms are spacious with a modern touch... On numerous occasions I observed them going out of their way to "personalize" the guest experience and making it a "home away from home" feel...

This my first time to visit this hotel I was in A 4308 I visited my good friend.the hotel is fabulous and beautiful especially their Christmas tree was beautiful I was amazed of the decorations for most of the belldesk I would like to thank agathon for guiding me to the floor and Mr.Gayal in the concierge for given a good advise for location...

...The ambiance of the place was great, the food was delicious, the staff were professional especially Mr. Choi who assisted us all the way through...

...In general it is very good atmosphere next to the pool...

booked room for a dj and upon arrival, we met kuya rozaldo who assisted/entertained us from the entrance till checked in...

...The staff is very cordial, the ambiance is amazing and also I met Yousef who was very welcoming and gave us tips about navigating Dubai and also called me a brother - truly blessed for my husband and I to have met him...

...They made special arrangements for my daughters birthday,decorated our room and pictures of me my wife and our kid...

...The rooms are beautiful and spacious, very comfortable and elegant, and furnished in a classic-contemporary style, the bathrooms are equally spacious and beautiful, and the views through the panoramic widows are spectacular... the lobby bar is a lovely focal point and most of all, the entire staff is incredibly efficient and friendly...

...The technology in the room is so poorly designed that the entire lighting system is built around a “touch” pad, which, if it’s broken, means you can’t turn off the lights...

Despite my room had several issues which were fixed from the engineering department, the engineer Rahl delivered the best service ever experienced in 24 years of travelling around the world...

...The room is quite big, feels rather new/fresh, the amenities could do with an update , like a Nespresso maybe, instead of just a water boiler , and with nicer bathroom products... The beds could use a mattress cover and the pillows could use a refresh and the shower however had very little pressure, not so great... We had a short stay and overall it was okay, but there is room for improvement...

...The rooms, lounges, and other facilities on the property are all well appointed and their attention to detail and style is meticulous...

...Rozaldo and Norman were very accommodating, even suggested and informed us about all the amenities that the hotel caters...

...This Hotel was extremely nice and it had a lot of floors. The room was really nice and comfortable/clean... We did have to change rooms because of flooding in the bathroom, but the reception staff was very accommodating...

...Accompanied by my wife and my grown up son, we booked a room for three adults via travel agency (ASmallWorld) since, much to my surprise, the rates quoted from there (including breakfast) had been much better than the "conference rate" offered through the conference organizers. The hotel is modern and deserves best ratings for everything we used there: room, breakfast, pool, inhouse restaurant facilities for lunch or dinner, staff friendlyness...

Lalu Mikail was very helpful refreshing my room and ensuring I had everything I needed to be comfortable for my stay in dubai. My room was refreshed twice a day and any additional needs I requested were handled promptly and with care...

...This was very upsetting and wasnt their fault, however whilst we got to the bottom of the error, the staff were extremely kind and helpful and helped to book us into a room... Some of them are more expensive than others but if you go onto the hotel website or scan the QR code the hotel provide, you can get an idea of pricing before booking in... Our room was beautiful up on the 61st floor and the novelty going up in the elevator wasnt lost...

...When we arrived (at 2.45am) we were taken to our twin room to be met by 2 single beds, not small doubles - 3ft wide singles (with a fixed table in between) we spoke to reception and explained there are 4 of us so they sent us 1 more single ….I explained this wouldn’t work there was no room to move now!... The room was massive but said if I had another single I’d block the fire escape - unless they thought I would jump from the 65th floor no fire escapes were ever going to be blocked...

...Excellent service at the check-in where they also upgraded our room. The room was beautiful with an outstanding view over the sea, a great vanity and sewing kit was included which was needed...

...We were able to upgrade our room which was the best decision we ever made, the kids enjoyed the extra space... He made sure we had everything we needed in our room and told us we could contact him whenever we needed anything... Thank you to David & Dwi also for making sure we got cake & balloons to our room from my son’s 4th birthday...

Probably one of the best places to stay during your stay in Dubai... Room and laundry service is available around the clock, with fast response times and a dedicated staff... The rooms are bigger than average and despite the bombastic nature of the city, the Marriott manages to avoid coming across as tacky or hedonistic... Instead a sort of quiet grandeur with high quality of service will convince you of what you can expect... The Marriott is suitable for business stays, lone travellers and couples...

For all those looking to select this hotel to stay in, please do not, unless you want to be mistreated, lied to, talked down to, dismissed with invalid excuses, end up in a rancid odour room, which is not prepared at all... Also, they did not provide fruit basket for me as a platinum member and the room was smelly...

...All members of staff out the front at the entrance are extremely friendly and welcoming, and super helpful—helping us with our bags and suitcases upon arrival and delivering another bed to our room to make us more comfortable (room of 3 people). Abhijeet cleaned and refreshed our room and did an exceptional job, they was very thorough with cleaning our room and making our beds as well as making sure our room was well stocked with toiletries and water everyday... He was very quick in coming up to our room and solving the problem quickly, as well as taking our faulty iron away and arranging for a new one to be delivered to our room... They were always extremely helpful whenever we needed their help such as delivering us more water to our room when we requested it and arranging the extra bed / new iron to be delivered to our room... Beds are very comfy and the rooms are very clean...

The room was clean and the food was good... Our room was located 40 floors up and we had a great view of the city, especially at night...

...The room was always super clean. We always had room service and turn down service... The first night we were there, we fell asleep from 2PM till 1 AM so we ended up ordering room service which turned out to be quite delicious!...

...It's an excellent luxurious property with wonderful and excellent service. Stayed with 10 family members and booked 4 rooms and everyone loved it... We had 4 different views and view from top floors are really cool and very very spacious rooms... I didn't find the room bed very comfortable... Room service takes bit of time to deliver food specially during busy hours they can take upto 30 to 45 mins so order well in advance... Rooms were nicely cleaned and organized very well trained staff...

...Everything was really clean and they fixed up our room everyday !... Only thing I didn’t love was that the room key got locked twice but they always had a good attitude to fix it immediately!...

...The rooms are beautiful and spacious, very comfortable and elegant, and furnished in a classic-contemporary style, the bathrooms are equally spacious and beautiful, and the views through the panoramic widows are spectacular...

...I do use the massage facility however the cost is far too high for the quality of massage...

...(Rooms are set on 72 degrees - no real adjustments) The only offering provided was a “free ride” to the mall which is only $10... Prime 68 was good, but no real special accommodations for our anniversary...

...With the beverages and alcohol they served, it is easily a $80 dinner, a very good deal!...

...Bonvoy members stay away we booked this hotel on points for my parents i called bonvoy help desk added his name and called the hotel to confirm this was not an issue i was told and received and email from marriott with my parents name on the reservation. when my parents arrived didn’t honor the reservation due to saying i need to be there even though the reservation showed there name on it and it was confirmed they made them wait 2 hours and pay for 1 night... When I spoke to Marriott they said it shows there name and the hotel didn’t follow protocol and gave me points for the inconvenience but the hotel was so bad my parents checked out and went to another marrriot hotel so many better options in the area dont waste your time with this hotel...

By a mile the best value for money of any hotel in Dubai... Compared to any of the others in Dubai they have every detail ironed out and it’s not crazy expensive on top!...

Jw Marriott hotel has very good view and best location and kitchen 6 breakfast was wonderful it was very delicious too many varieties...

...Some of them are more expensive than others but if you go onto the hotel website or scan the QR code the hotel provide, you can get an idea of pricing before booking in...

...I tried cancelling the hotel from day 1 calling long distance multiple times and being charged long distance fees... Therefore, we were never reimbursed $1400 each...

...The food offering we had included in the holiday price with Emirates was superb, and of course you could visit any other of the countless bars and restaurants and pay separately... My advice is just don't book a hotel in the downtown area if this is going to cause you problems...

...At 3.30am after them watching my kids cry as they were exhausted we got a “large” double. Ok so it was a super king (6ft) but 3 of us had to sleep in it and they brought a spare single... Also stayed over new year, ate at Kitchen 6 as kids very fussy eaters so Gala dinner was too costly for bread and chips, food was terrific best soup we’ve ever ever had but absolutely no atmosphere at all, for £350 is was disappointing!... Definitely would go back to Dubai but not here!...

...Thanks to Monier as well, he started my every day in pleasant way with smile and good mood, and helped me on the first day when random driver wanted to take me on a trip, he advised me to take local taxi and guided me on how to do it every day...

...Yousef, from the time I arrived until I checked out Yousef was there for me... Yousef made me feel like a value customer during my stay.... if your ever at the JW Marriott in Dubai ask for Yousef!!...

...JWMD still has all the makings of a great hotel, but I believe management has gotten too complacent and has squandered a lot of their brand value... Loyalty status is trivialized and gets you next to nothing... Food served at the lounge appears to have more in common with compost than something you would crave... Perhaps you would enjoy one of our premium restaurants, I was told by the front desk... Prime68 steakhouse is outlandishly overpriced for what it offers... There is a difference between pricey, but worth it, and stupid expensive... I firmly believe there’s no reason to pay $100 for a smallish beef medallion sans any sides (no, we’re not talking wagyu) at a hotel restaurant, but even if I were so inclined I wouldn’t spend that money at this venue... Dubai has many 5* hotel choices and JW is off my list...

...The prices are reflective of the service provided, but well within reason compared internationally...

...Price is very reasonable using the entertainer app...

...We bought the VIP package which took us to Abu Dhabi, sand dunes ride (a must for those who dare being tossed around in a luxury 4x4 SUV), dinner in the desert, and dinner cruise...

...I must say that this particular team is the gold standard and the training program is top class...

Best Hotel ever , No words can explain the beauty and View of this property ... The staff was soo good as we got our room within 2-3 minutes so cooperative staff so understanding...

...The staff are very accommodating, hard working and it was excellent value for money... Kitchen 6 was well worth the half board but you do get access to some of the restaurants in the hotel too...

...Amazing value and has so many amenities that most hotels around the world only dream of having... Overall this JW does not disappoint and is another crown jewel amidst all the amazing hotels in Dubai...

...The housekeeping and concierge are amazing at their jobs... Special shout out to Mazhar & Sayooj who were especially conscientious in their service...

...Among all the team housekeeping has grabbed my attention and i want to appricate professional room attendant Mr Golam for his politeness and exceptional room cleaning which was spotless ...

...The rooms were clean and beautiful with a great view. The housekeeping staff Sharaddha, Vinay and Anant made us feel homely...

The housekeeping was phenomenal, each day I returned to my room I was treated with not only a spotless room, but a towel animal, and a handwritten uplifting message such as "Have a lovely day "... I greatly appreciated that the manager of housekeeping Kristi, personally visited me to ask how the service was and wanted my feedback she made me feel welcome and at ease...

...Our suitcases were taken from the car to our room, the desk staff who were there helped us neatly and quickly... Hotel rooms were cleaned up every day...

I was an amazing 1 month staying in the hotel, everything was perfect... I spent big part of my day in outside for work, and it was so delightful to come back to the hotel and having my room clean every night and some chocolate over my bed... From the housekeeping team I would like to send my special thanks to Sulnaiman that everytime that cleaned my room, left some chocolate and made a perfect cleaning... The Pool facility was very nice, always clean, with a bar available...

We stayed 2 days at this hotel and there is only good things to say: the room it’s clean and spacious... I loved it Arafat is simple the best and very well organised in Jw marriot lounge , Thanks Arfat 👏👏👏...

Our first time in Dubai and Jw Marriott was just outstanding. Usually picture of the advertised hotel looks better than reality, but JW Marriott looks in person even better than the pictures due to its high ceiling and cleanness...

...The experience was amazing from the moment you entered the hotel you had the feeling that everything was taken care of and the people there were the nicest. And the room was of a high standard, and there was a very nice guy named Chinthaka who took care of us for the perfect vacation and every day we had the most worthwhile attractions, he checked and called all the places so that we would be satisfied and thanks to him we had a fun and worthwhile trip...

...Special shoutout to Basher for always maling sure everything was good and helped us...

...we were on the 9th floor and must appreciate wonderful housekeeping. the check in and check out were very smooth irrespective of being such a busy hotel...

...The hotel was absolutely spotless and every single member of staff we interacted with ( and there were lots) was so incredibly friendly and helpful and all a real credit to Marriotts...

...This is one of the best hotel I’ve ever stayed... There is a bath tub in every room and the hotel offers mineral salt which is so caring...

...One of the best hotels I have ever been to, everything was so clean and hygienic, it had a nice atmosphere. The gym was 10/10, and their housekeeping staff were really respectful and helpful... Check in and check out was really smooth and we didn’t leave the hotel disappointed or anything...

...My family and I stay at the JW Marriott Marquis for a few days over the December period and were impressed with this hotel Check in – we arrived from another hotel to this one during lunch time... The room was spacious very clean with all the relevant amenities... The roll away bed for my son was clean and very comfortable... The house keeping staff did an amazing job in keeping the room clean and tidy... Staff - The entire staff from housekeeping, chefs and management were very welcoming, had good attention to detail and maintained a high level of customer satisfaction...

...Everything was just in order and the staffs are well mannered and accommodating from the moment we step in the hotel and step out of it...

...However we would have like the toilet to have a bidet which will be very helpful in cleanliness and our mini fridge wasn’t working and there was a cockcroach inside our room...

...Abhijeet cleaned and refreshed our room and did an exceptional job, they was very thorough with cleaning our room and making our beds as well as making sure our room was well stocked with toiletries and water everyday... Beds are very comfy and the rooms are very clean... Highly recommend this hotel and would definitely stay here again!...

...Everything was really clean and they fixed up our room everyday !... Meals on the buffet were good (8/10) and had vegan options, always with someone cleaning and keeping the space in order...

...I feel so bad that I can not remember the name of the person who cleaned and turned our beds every day... Please make sure the individual knows that my fiancé and I were extremely happy with the cleanliness of our room...

This is one of the best JW Marriott we have stayed so far. It is a beautiful hotel very modern and luxurious interior, and fabulous customer service... Our guest experience person Dyan Librel truly set an example of great customer service in hospitality industry... She is very responsive and patient to our questions with great communication... She is very considerate and attentive, when there is a schedule change for road closure in Dubai, she even made sure to called us so we can make it back to hotel on time... All the hotel stuffs are very attentive and friendly, and the hotel just provides so much personal touch such as treats, fruits, and cute animal towels to we felt very welcomed and celebrated during our stay...

...Most recently I stayed at the JW Marriott Marquis, Dubai and found the property to be exquisite with the entire staff epitomizing customer service. You can feel the sense of pride that everyone takes in rendering and exceptional experience... The executive lounge experience is one of the best in the world... Special shout out to - Daniel O'Connor, Sayooj, Ruby, Samir, Gracy, Rutger, and Shamim for going out of the way to take care of the hotel guests... On numerous occasions I observed them going out of their way to "personalize" the guest experience and making it a "home away from home" feel...

I had a wonderful time at the JW Marriott Marquis during my stay in Dubai. From check in to check out, the service was excellent... Every staff member that we had encountered throughout our stay including front desk, waitstaff, custodial staff were very courteous and professional... Prashant and Anup provided us excellent service on the day of our check out, coordinating luggage pick up and arranging for our transportation back to the airport... I would highly recommend staying at the JW Marriott Marquis if you are visiting Dubai!... I personally would choose to stay here again next time I visit Dubai...

...Staff still makes all the right customer service gestures, but totally fails to follow through, which makes all these overtures insincere... Club lounge sends confusing messages about being open for food and cocktails till midnight, but cuts off both at 8:30 PM... Hotel breakfast is mediocre with zero variability from day to day so much so that on Day 4 we had to run away from that tedium and get our fix elsewhere... There is a difference between pricey, but worth it, and stupid expensive... I asked if the head sommelier and person responsible for breakfast fare could give me a call to walk me through their respective choices, but no one did...

...Every member of staff has excellent customer service, extremely polite and helpful and will go above and beyond to ensure you have the best stay here at JW Marriott Marquis Hotel. Rozaldo who works out the front of the hotel is brilliant... He always went the extra mile to ensure our Uber knew where to pick us up from and was super helpful in ensuring we got into our taxis safely and efficiently... He was very kind opening and holding car doors open for us, and making us feel so valued as guests at the hotel... All members of staff out the front at the entrance are extremely friendly and welcoming, and super helpful—helping us with our bags and suitcases upon arrival and delivering another bed to our room to make us more comfortable (room of 3 people)... Abhijeet cleaned and refreshed our room and did an exceptional job, they was very thorough with cleaning our room and making our beds as well as making sure our room was well stocked with toiletries and water everyday... Really appreciate this, thank you so much!... Jay the engineer was extremely helpful in solving our problem when our electricity tripped due to a faulty iron... He was very quick in coming up to our room and solving the problem quickly, as well as taking our faulty iron away and arranging for a new one to be delivered to our room... The front desk staff was brilliant at checking us in quickly after our long flight... They were always extremely helpful whenever we needed their help such as delivering us more water to our room when we requested it and arranging the extra bed / new iron to be delivered to our room... The restaurants are excellent in the hotel, we tried Izakaya and La Farine—both very lovely food and great customer service... Incredibly high level of customer service, they were very happy with their nails and the service they received... Beds are very comfy and the rooms are very clean... Overall an exceptionally amazing hotel, all staff are brilliant and go above and beyond to give you the best experience and really do go the extra mile to make you feel special staying here... Highly recommend this hotel and would definitely stay here again!...

...Welcome was nice, the reception desk helped up ersly checkin . Bell Boy Gaurav was helpful in taking up to our room .and gave full knowledge about the room and facilities available ... The breakfast was delicious with all the required items a visitor can expect during his stay ...

Had a great stay in Dubai and the staff at the hotel were very friendly. I’ll be especially back to the Spa as Levi’s massage was incredible... He went out of his way to give me a longer therapy as I my back was in a lot of pain from the long flight... Having selfless staff members like this that truly care about the wellbeing of their guests is the key to any great hotel stay... The executive lounge breakfast is just the right amount of food and the views are great... Breakfast on the 1st floor gets super busy so get there early... The gym amenities are well maintained as well...

Once again had a great experience at the JW Marriott Marquis in Dubai. Before we arrived we reached out to Jan in the Executive Lounge and she made reservations and was very attentive to our needs... We also learned you can now get mimosa’s at breakfast in the Executive lounge which is a big plus... In the Executive lounge Mark delivered excellent service every morning!... We remembered him from our last trip and his customer service is always top notch... We also had the pleasure of having Mazhar in the evening who always ensured we were enjoying ourselves... In the lobby lounge we had the pleasure to meet Dia and Darma who also provided great, friendly service!... We ate at Tong Thai, Tan Cha and Rang Mahal and the service there was also exquisite and the food was delicious...

...The staff are very helpful but unfortunately when it’s busy, it can be hard to get their attention in a timely manner... The breakfast area, Kitchen 6, is great but when the hotel is fully booked you may struggle to get a table for one even... Karan, Tanveer, Jahangir, Mohammedajmair and Senali at the front desk are amazing and they will certainly do a great job of accommodating your needs if you find yourself struggling during your stay...

...A beautiful tall hotel which is located in downtown, just 5 minutes to burj khalifa by car There was no line to check-in and we checked out just by dropping the key in the check out box... Our transportations were through taxi and careem but i believed the taxi was cheaper.if the JBR is your main destination that would be far from the hotel...

This is my go to hotel in Dubai and from the first visit 7 years ago until today, the service and experience remains top quality!... It is however the staff in the Executive Lounge who really make the experience special... They are attentive, friendly & quite honestly simply fabulous... Everyone was helpful from the front desk staff to the great chefs who cook a wicked omelette for breakfast... Must however mention a few names including Ajim, Michael, Sue, Nahid & Tanya all who took great care of us and are managed by the effervescent ball of energy that is Jan!...

...For such a large hotel, the team members make guests feel acknowledged, important, and appreciated every step of the way. Pasindu at the front desk was welcoming, accommodating, responsive, and professional... He was an absolute pleasure to work with, and went above and beyond for a smooth, expedited check in... The Executive Lounge team members were attentive and kind... Efforts were consistently made to honor requests... Kitchen 6 had diverse offerings of the highest quality... She was engaging, professional and extremely responsive... She is studying hospitality, and demonstrates how advanced she is with her work ethic... Regardless of the volume of patrons, virtually all of the team members helped one another, focused on guest satisfaction... Out of all team member interactions, she is the sole employee who I felt did not at all maintain Marriott customer service standards... However, given the amazing service and the pristine property, we did not let it adversely impact our stay...

I was visting JW Marquis for Gitex and I had a lovely staff. Front office managers, Karan and Achraf, were more than helpful and supportive in Huawei arrangements for our VIP customer... Also, Mohamed F&B manager at Business Bay is very attentive to customer requests and needs...

...It's an excellent luxurious property with wonderful and excellent service. Stayed with 10 family members and booked 4 rooms and everyone loved it... Service on the spot with very very polite staff... Breakfast is very very busy and you may have to wait in queue from 8am to 10am... Room service takes bit of time to deliver food specially during busy hours they can take upto 30 to 45 mins so order well in advance... Free bus available to Dubai mall and it's very frequent just ask front staff... Anything you need just rung them and you have it in 5 to 10 mins max... Rooms were nicely cleaned and organized very well trained staff...

Excellent stay here again at the Marriott Marquis... The valet parking guys in particular Rodel & Emmanuel were very accommodating, every day greeting us with a warm welcome...

...from the day we arrived every single entity of our trip, the staff at the Kitchen 6 have been exceptional amazing and just downright excellent. I want to give a special shout out to Jacob and a few other of the staff members that see to our every need, every detail they greeted us every day with a warm smile willing to help & go above and beyond and they exemplify 5 star service... if you stay at this Marriott marquee, you will experience the 5 star hospitality that they give and they put in all of their employees from maintenance to housekeeping even to the bellman, front desk, lobby assistants and every where we went, they were there to assist and please...

...Rozaldo & Lester, assisting us from the drive way he is so helpful and Kitchen 6 foods is amazing it is international buffet and I highly recommend to friends and Families...

I went on this trip with Great Expectations and Great wasn't Good Enough to express the Phenomenal Service that is displayed at this Property... The presence of assistance was continual and service in the restaurants were Exemplary... Suranga, Abid, Niro, Akemi and Karan were just a few that I remembered gave there Best to accommodate me and the group I was with... I have worked in Hospitality for 23 years and I have never seen Customer Service on this level... Thank you so much for your Kindness and Hospitality I would Highly recommend this hotel to anyone visiting Dubai...

The service in this hotel is second to none. Santosh was astounding, amazing, very warm and very welcoming... He went out of his way to ensure he had answers to all the questions we asked; nothing was too much for him to help with... Also Ravi was super friendly and helpful...

Not only did we receive phenomenal service from Shahbaz, Abby and but the conversation and genuine human connection that we experienced was above and beyond what we expected. From the woman that checked us in, to the valet who made a point of saying hello no matter how busy, we felt welcome...

This is one of the best JW Marriott we have stayed so far. It is a beautiful hotel very modern and luxurious interior, and fabulous customer service... She is very responsive and patient to our questions with great communication... All the hotel stuffs are very attentive and friendly, and the hotel just provides so much personal touch such as treats, fruits, and cute animal towels to we felt very welcomed and celebrated during our stay...

On arrival at the JW Marriott Marquis at 9am , my wife and I were given a fantastic room facing the sea, on the 66th floor. The professionalism of the whole team was impressive, from the moment our bags were picked up out of the car until we were ushered into our room and given the tour!... Four days were then spent in absolute luxury, the food at 'The Lounge" was exquisite, with a wide range of sumptuous food that would suit all diets ... Every staff member we came across was friendly and helpful... Special thanks to Mohita at check in and William at the front door... So, after four days of absolute luxury we had to leave... The room, the staff, the amenities , especially the pool and it's bar are set in perfect location, the fitness centre with sauna and steam room... Pros Great rooms ,the deluge shower!... central location, don't need to leave the hotel as everything you need is there... Very attentive, polite service from everyone we met... Cons (very minor ) The hand shower handset support needed attention (also noticed same problem in fitness centre men's shower) Overall a 5 Star stay with 6 star staff...

...You can feel the sense of pride that everyone takes in rendering and exceptional experience. The property is beautiful, very centrally located with great restaurants and amenities for both the business and leisure traveler... Plenty of restaurants on property and within a 5 min walk... The rooms are spacious with a modern touch... The hotel is also very family friendly... The executive lounge experience is one of the best in the world... Special shout out to - Daniel O'Connor, Sayooj, Ruby, Samir, Gracy, Rutger, and Shamim for going out of the way to take care of the hotel guests... On numerous occasions I observed them going out of their way to "personalize" the guest experience and making it a "home away from home" feel... Highly recommend this property to any considering Dubai for business or leisure/family travel...

...Club lounge sends confusing messages about being open for food and cocktails till midnight, but cuts off both at 8:30 PM... Hotel breakfast is mediocre with zero variability from day to day so much so that on Day 4 we had to run away from that tedium and get our fix elsewhere... There is a difference between pricey, but worth it, and stupid expensive... I asked if the head sommelier and person responsible for breakfast fare could give me a call to walk me through their respective choices, but no one did...

Wonderful stay & experience here with my husband & two young boys. Upon arrival Jahangir assisted us, he was warm & welcoming and checked us in by 1pm... We were able to upgrade our room which was the best decision we ever made, the kids enjoyed the extra space... We enjoy breakfast daily & my children enjoyed the pool... The shuttle to Dubai Mall was very convenient... Our bellman, Yousef was the absolute best!... He made sure we had everything we needed in our room and told us we could contact him whenever we needed anything... He made our stay very special, also bringing us treats for the kids... Thank you to David & Dwi also for making sure we got cake & balloons to our room from my son’s 4th birthday...

...5 Star service from the moment you step out into the curb. Beautiful views of the cityscape both day and night... The room was very spacious with modern amenities... A delicious breakfast buffet and the restaurants within this hotel had a variety of meals to choose from... I had one of the most relaxing massage experience... Poolside service was also nice...

...He always went the extra mile to ensure our Uber knew where to pick us up from and was super helpful in ensuring we got into our taxis safely and efficiently. He was very kind opening and holding car doors open for us, and making us feel so valued as guests at the hotel... All members of staff out the front at the entrance are extremely friendly and welcoming, and super helpful—helping us with our bags and suitcases upon arrival and delivering another bed to our room to make us more comfortable (room of 3 people)... Abhijeet cleaned and refreshed our room and did an exceptional job, they was very thorough with cleaning our room and making our beds as well as making sure our room was well stocked with toiletries and water everyday... He was very quick in coming up to our room and solving the problem quickly, as well as taking our faulty iron away and arranging for a new one to be delivered to our room... The front desk staff was brilliant at checking us in quickly after our long flight... They were always extremely helpful whenever we needed their help such as delivering us more water to our room when we requested it and arranging the extra bed / new iron to be delivered to our room... Beds are very comfy and the rooms are very clean... Overall an exceptionally amazing hotel, all staff are brilliant and go above and beyond to give you the best experience and really do go the extra mile to make you feel special staying here... The location is great, it’s nice and central... Highly recommend this hotel and would definitely stay here again!...

...Welcome was nice, the reception desk helped up ersly checkin . Bell Boy Gaurav was helpful in taking up to our room .and gave full knowledge about the room and facilities available ... The breakfast was delicious with all the required items a visitor can expect during his stay ...

...Before we arrived we reached out to Jan in the Executive Lounge and she made reservations and was very attentive to our needs... We also learned you can now get mimosa’s at breakfast in the Executive lounge which is a big plus... In the Executive lounge Mark delivered excellent service every morning!... In the lobby lounge we had the pleasure to meet Dia and Darma who also provided great, friendly service!... We ate at Tong Thai, Tan Cha and Rang Mahal and the service there was also exquisite and the food was delicious... Definitely recommend staying at one of the worlds tallest hotels!...

What a great property with loads of facilities and super comfy rooms... The breakfast area, Kitchen 6, is great but when the hotel is fully booked you may struggle to get a table for one even... I recommend you go early to breakfast to avoid the crowds...

...A beautiful tall hotel which is located in downtown, just 5 minutes to burj khalifa by car There was no line to check-in and we checked out just by dropping the key in the check out box... The breakfast buffet was good and had many options...

This is my go to hotel in Dubai and from the first visit 7 years ago until today, the service and experience remains top quality! The view from the pool for a few hours relaxing is great too... They are attentive, friendly & quite honestly simply fabulous... Everyone was helpful from the front desk staff to the great chefs who cook a wicked omelette for breakfast...

The room was clean and the food was good... Our room was located 40 floors up and we had a great view of the city, especially at night...

...This stay we had a birthday celebration and JW Marriott Marquis did a fabulous job. Special thanks to the staff Ms Vidhi who was very prompt in helping us celebrate the day better... Vidhi is very hospitable and also very responsive to our requirements even on a short notice...

...We met him in the elevator and inquired about luggage pick up for later he got our room number and asked what time were we checking out. He was there exactly on the dot to pick up our luggage, He was very friendly and personable it was like I was conversing with an old friend...

...It's an excellent luxurious property with wonderful and excellent service. Stayed with 10 family members and booked 4 rooms and everyone loved it... We had 4 different views and view from top floors are really cool and very very spacious rooms... Service on the spot with very very polite staff... Their swimming pool and it's area is really small for amount of guests they can have... Room service takes bit of time to deliver food specially during busy hours they can take upto 30 to 45 mins so order well in advance... Free bus available to Dubai mall and it's very frequent just ask front staff... Anything you need just rung them and you have it in 5 to 10 mins max... Rooms were nicely cleaned and organized very well trained staff... Plenty of food outlets but bar at lobby you will feel like an office space...

Excellent stay here again at the Marriott Marquis... The valet parking guys in particular Rodel & Emmanuel were very accommodating, every day greeting us with a warm welcome... Room cleanliness was spotless with a fantastic view... Plenty of options to eat within the hotel, fantastic choice of options in the breakfast buffet...

...Rozaldo & Lester, assisting us from the drive way he is so helpful and Kitchen 6 foods is amazing it is international buffet and I highly recommend to friends and Families. Thank you for offering promotions, it so worth it...

Lovely, very attentive personnel, amazing views and variety of amenities (gym, hair salon, spa, pool, 3 functioning elevators). Everything was really clean and they fixed up our room everyday !... Meals on the buffet were good (8/10) and had vegan options, always with someone cleaning and keeping the space in order...

...The staff were all so helpful, from the time we got off our transfer bus till we reached our rooms... At poolside we experienced the great hospitality of D Costa and Vischal who made sure our drinks were always full and our orders brought to us as soon as they became ready... Please make sure the individual knows that my fiancé and I were extremely happy with the cleanliness of our room... She was very helpful with information about places to go, things to see, foods to try while we were there...