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JW Marriott Marquis Hotel Dubai

Sheikh Zayed Road Business Bay, Dubai 121000 United Arab Emirates
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Traveler (10554)
Room & Suite (1829)
Dining (814)
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About

#41 of 964 hotels in Dubai
Location
4.5
Cleanliness
4.8
Service
4.7
Value
4.5
2023 Travelers' Choice Best of the Best
Dubai is a city of awe-inspiring ambition and unsurpassed luxury, home to the world's tallest building, the largest shopping mall, the iconic Palm, and JW Marriott Marquis Hotel Dubai - the worlds tallest hotel. It is a place where dreams come true, as is our hotel in Dubai. JW Marriott Marquis Hotel Dubai offers a spectrum of business facilities for the most discerning travelers. We are a hotel in Dubai, United Arab Emirates synonymous with intuitive service and refined taste, and our luxury hotel's title is given only to the finest properties in the Marriott portfolio. Elevated above Dubai's business district, on Sheikh Zayed Road, JW Marriott Marquis Hotel Dubai resides in the Business Bay area and is a top choice for 5-star hotels in Dubai. Spread across 2 iconic towers, our hotel features exceptional event and business facilities, an enticing array of bars and restaurants, and the sublime Saray Spa and Health Club.
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Property amenities
Free parking
Wifi
Pool with view
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Valet parking
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Additional bathroom
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
On-demand movies
Soundproof rooms
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Russian, Arabic and 5 more
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay

Location

97Great for walkers
Grade: 97 out of 100
76Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
See what other travelers are saying
  • markaroundtheworld81
    28 contributions
    Wonderful stay
    I needed nothing more than a few weeks working remotely in the sun before Christmas. JW had outstanding rates so stayed there while working before moving to a beach location. A titanium I was upgraded to a corner suite that was very large and excellent for working purposes and a particularly oversized and well equipped washroom. I loved the huge screen TVs in living room and bedroom that streamed content from personal devices. Executive lounge was great and best efforts made with distancing and mask policy (there will always be rogues). Check in was with the manager at the Elite desk and she was fantastic, I have no idea how she remembers guest names in a hotel of that size. Other staff among many others who were wonderful to deal with include Christian in the lounge, Frank and Val at the bell desk, and a last word for the outstanding Chong in the spa with whom I enjoyed two long outstanding massages at excellent special rates booked through front office.
    Dear markaroundtheworld81, I am delighted to hear that you found the hotel comfortable and the service excellent. We at JW Marriott Marquis Hotel Dubai strive to provide all our guests with the highest standards of service at all times and I am proud to hear that the team ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience on TripAdvisor and we look forward to welcoming you back. Kind regards, Brian Hashkowitz Hotel Manager
    Written December 27, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: December 2020
    Traveled solo
    Written December 25, 2020
  • KatShanghai
    Shanghai, China1 contribution
    Excellent stay
    The first night experience was not that great. I booked a king size bed room but when checked in, they gave me a twin bed room, the bed is too small and I saw one hair on a bed which makes me very uncomfortable. The great experience started when I changed to a king size bed room. Special thanks to Youssef who has helped me move my stuff the the new room. When I don’t like the smell of the room, he helped me talk to the reception to change to another one. He is such a nice person with good communication. I really appreciate his excellent services. He is from Egypt.
    Dear KatShanghai, Thank you for sharing your review on TripAdvisor. It is really nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have you as our guest. Please be assured that your constructive comments have been taken on board positively and we sincerely do apologize for any disappointment caused. Thank you once again for taking the time to provide us with feedback of your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guest. Kind regards, Brian Hashkowitz Hotel Manager
    Written February 11, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: February 2020
    Written February 10, 2020
  • LuxuriousTravelOnly
    26 contributions
    Treated like an Emirati Sheikh
    This is one of the best hotels in Dubai. Marquee twin towers with a spectacular view all around, the JW Marriott brand and service, and excellent location... close to Jumeirah, Dubai Marina, Business Bay, and Citywalk restaurants. The rooms are modern and luxurious, the views are breathtaking, and the 11 restaurants will serve every type of cuisine that your palette may desire! We were very fortunate to have Edward Kachasu, Front Desk Manager take care of our stay. His hospitality is epic, and he made sure that every moment of our stay was taken care of perfectly. After doing a night shift and going home, he still kept checking with us via WhatsApp if everything was to our satisfaction and if the hotel could go above and beyond on any front... incredible dedication and it's the reason why JW Marriott hospitality is just a class apart. So diligent and so caring. The executive lounge on the 37th floor serves up the best cocktails and hors d'oeuvres. We had some of the most wickedly delicious cocktails at the 72nd floor bar lounge - The Vault. Talented mixologists and a cigar humidor with a wide collection of Cubans and Dominican cigars. We had dinner at Tong Thai, and the most gentle and hospitable Thai lady "Manee" catered to the unique vegetarian needs of my wife and served up the most incredible meal with white glove service. Housekeeping staff is very dedicated to safety and comfort and went out of their way to make sure everything was sanitized and cleaned at regular intervals. The only negative experience we had was with a waitress named "Jira?" at Tong Thai who was just plain rude and bored to hell with her job but she was soon replaced by Manee who was plain awesome and so polite. Also a chap called Suman at Concierge was obviously out of place at the Marriott... the most confused and argumentative concierge boy I have ever seen in my 30 years of travel. Edward Kachasu and the rest of his staff needs to be complimented in making this a DREAM STAY!!
    Dear LuxuriousTravelOnly, I am delighted to hear that you found the hotel comfortable and the service excellent. We at JW Marriott Marquis Hotel Dubai strive to provide all our guests with the highest standards of service at all times and I am proud to hear that the team ensured a pleasant stay for you. Once again thank you very much for taking the time to share your experience on TripAdvisor and we look forward to welcoming you back. Kind regards, Brian Hashkowitz Hotel Manager
    Written December 29, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: December 2020
    Written December 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
14817Reviews394Q+A100Room tips
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Most Recent
1959robin820 wrote a review Yesterday
Eastbourne, United Kingdom255 contributions189 helpful votes
Can this hotel get any better Outstanding service seems to have gone up a notch. Staff are brilliant in customer inter action. Business lounge just brilliant, Tong Thai so good. Westlodge nice food but a bit souless. But this has to be one of the best hotels in Dubai bar none
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rayan s wrote a review Yesterday
1 contribution
Yousef the bellman is so good and funny, also lovebreet who gave us coffee , thankyou all so much for the comforting service . It all was so fascinating, the food the people there and organizing room service it was a geat vacation i can go back home full of energy and pleasure 🤍🤍
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Lovely vacation here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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bining r wrote a review Yesterday
Jeddah, Saudi Arabia1 contribution
The room was clean! but the tv wasn’t working very well.. but it’s fine. The staffs are so polite and nice! It was the best staff that i had seen for since i was born 14 years ago, the food was amazing! The hotel design is also amazing! My first experience here in dubai never failed to amaze me, especially this hotel!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jyothish P wrote a review Sep 21
1 contribution
Last time our team is here for conference and meeting was very smooth and excellent service at hotel. All the staff especially from lobby team are friendly reminderble people prashanth and venkat , basheer, choi
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai
Responded 2 days ago
Dear jyothishp2023, Thank you for your review. I am very happy to know that once you had a pleasant experience, while the team extended their genuine hospitality and made your stay comfortable. Please know that I have also shared your positive feedback with the associates you highlighted, to ensure proper recognition goes around. We look forward to your soonest return to the JW Marriott Marquis Hotel Dubai. Kind regards, Nick Patmore Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dhaval S wrote a review Sep 21
1 contribution
It was very superb experience superb service Engeenrig department was very cooperative & sensable persons exceptional service that is always provided one of the best hotels out there the staff are super attentive to your needs Rahul from Engineering department we will definitely come back this hotel Thank you
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai
Responded 2 days ago
Dear 936dhavals, Thank you for your review. I am delighted to read that you had a great experience, while the team ensured to look well after you. I appreciate you highlighting Rahul for his professionalism and genuine care - I have already shared your positive feedback with him and recognized him for a job very well done. We look forward to welcoming you back again soon. Kind regards, Nick Patmore Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Playb wrote a review Sep 21
Manama, United Arab Emirates1 contribution
Mohamed Monier has an exceptional Management and service skill he welcomed in a very king and professional I recommend the mng to promote Mohd and his next level if position I recommend the hotel for future guests and seminars
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai
Responded yesterday
Dear Playb, Thank you for your review. It is a pleasure to read your positive feedback and to know that you had an enjoyable experience, while the team looked well after you and made you feel at home. Providing excellent service is something we strive for, and I will make sure to pass on your kind words to Mounir. Recognizing employees who go above and beyond is important, and your encouraging comments will undoubtedly motivate him to continue delivering outstanding service to our valued guests. We look forward to your soonest return to the JW Marriott Marquis Hotel Dubai. Kind regards, Nick Patmore Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ammer wrote a review Sep 20
Dubai, United Arab Emirates3 contributions
What a wonderful experience helpful staff specially mr Muhammad Muneer so polite and helpful. The way he treat us make us feel royal. Kitchen 6 food is amazing staff as well very helpful definitely i will recommend this hotel for everyone. Thank you for jw marriot for amazing service and experience.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai
Responded yesterday
Dear ammer9, Thank you for sharing your review. I am delighted to know that you had a great experience and enjoyed dining at Kitchen 6, while the team ensured to accommodate all your requests and extended genuine hospitality. Thank you for highlighting Mounir, I will share your positive feedback with him to ensure he is recognized for his efforts in making your visit a pleasant one. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Kind regards, Nick Patmore Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yems wrote a review Sep 20
London, United Kingdom8 contributions18 helpful votes
From before I flew to Dubai I was in contact with the hotel to arrange something small for my friends belated birthday celebration. The Guest experience team were amazing and the communication was very good. On the day of arrival at the hotel we were welcomed by Dexter who was so friendly and attentive and informative and willing to help make our stay comfortable. A big thank you to Sangeeta at the check-in who was very kind. Also to the team who did turn down in our room, especially Alberta I think his name was. A massive thank you to Sathish and Sohail who came to do the birthday surprise for my friend in the room. You both did an amazing job, very polite and friendly. Any issues I did have I was able to speak with the staff and it was dealt with which is always reassuring. Breakfast is amazing lots of options and variety! Great customer service from the beginning to the end of our stay. Once again another shout out for our Bellman Dexter who was the best! Until next time JW….
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Date of stay: August 2023Trip type: Traveled with friends
Room Tip: Close to the Burj, not too far from the airport when there is no traffic about 20mins. Close to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai
Responded yesterday
Dear yemz85, Thank you for your review. I am glad to know that you had a pleasant experience during the stay and the team could impress you by delivering exceptional service. Please know that I have shared your positive feedback with our associates that you have highlighted and with Dexter in particular, to ensure proper recognition goes around. We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Kind regards, Nick Patmore Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brandon G wrote a review Sep 20
1 contribution1 helpful vote
The JW Marriott Marquis truly does offer 5 star hotel service. This was arguably one of the best hotel stays I’ve had. Every staff member I encountered went above and beyond to make sure I had an excellent experience. The extra touch of restaurant and bar staff remembering and calling you by name is incredible given the number of guests and rooms in the hotel.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai
Responded yesterday
Dear I538WMbrandong, Thank you for sharing your review on TripAdvisor. I am delighted to know that your recent stay at our hotel was enjoyable, and you truly appreciated genuine hospitality extended by the team. Our associates are passionate about creating personalized experiences for our guests and it is encouraging to read that we could impress you. We look forward to welcoming you back in not-too-distant future. Kind regards, Nick Patmore Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Evadne L wrote a review Sep 20
21 contributions1 helpful vote
My stay here was topnotch. People like Yourself bellman and Rima in Kitchen were delightful. I would definitely be visiting this hotel again. Frank was also very helpful. Everyone greeted you with such a pleasant smile. Breakfast was outstanding with plenty to eat. I ❤️ it all. DUBAI
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Just ask at the Coooncierge desk; Luis was the best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai
Responded yesterday
Dear evadnel, Thank you for taking the time to share your review. It was a pleasure to have you as our guest at the JW Marriott Marquis Hotel Dubai and I am happy to read from your comments that you very much enjoyed your stay. Thank you for recognizing Yousef and Rima for delivering exceptional service – they were truly delighted when I shared your positive feedback. We look forward to welcoming you back again soon. Kind regards, Nick Patmore Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$197 - $306 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBusiness Bay
NUMBER OF ROOMS
1608
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JW MARRIOTT MARQUIS HOTEL DUBAI $159 ($̶3̶4̶5̶) - Updated 2023 Prices & Reviews - United Arab Emirates

Frequently Asked Questions about JW Marriott Marquis Hotel Dubai
Which popular attractions are close to JW Marriott Marquis Hotel Dubai?
Nearby attractions include Nargui Five Dubai (0.2 miles), BLU Dubai (0.2 miles), and 1 OAK (0.1 miles).
What are some of the property amenities at JW Marriott Marquis Hotel Dubai?
Some of the more popular amenities offered include a rooftop bar, a lounge, and a fitness center.
Which room amenities are available at JW Marriott Marquis Hotel Dubai?
Top room amenities include a flat screen TV, an additional bathroom, and blackout curtains.
What food & drink options are available at JW Marriott Marquis Hotel Dubai?
Guests can enjoy a rooftop bar, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Marquis Hotel Dubai?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to JW Marriott Marquis Hotel Dubai?
Conveniently located restaurants include BLU Skylounge Dubai, Rang Mahal, and Summer Place Dubai.
Are there opportunities to exercise at JW Marriott Marquis Hotel Dubai?
Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay.
Does JW Marriott Marquis Hotel Dubai have airport transportation?
Yes, JW Marriott Marquis Hotel Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Marquis Hotel Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Marquis Hotel Dubai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Marquis Hotel Dubai?
The staff speaks multiple languages, including English, French, German, Russian, Chinese, Hindi, and Arabic.