I needed nothing more than a few weeks working remotely in the sun before Christmas. JW had outstanding rates so stayed there while working before moving to a beach location. A titanium I was upgraded to a corner suite that was very large and excellent for working purposes and a particularly oversized and well equipped washroom. I loved the huge screen TVs in living room and bedroom that streamed content from personal devices. Executive lounge was great and best efforts made with distancing and mask policy (there will always be rogues). Check in was with the manager at the Elite desk and she was fantastic, I have no idea how she remembers guest names in a hotel of that size. Other staff among many others who were wonderful to deal with include Christian in the lounge, Frank and Val at the bell desk, and a last word for the outstanding Chong in the spa with whom I enjoyed two long outstanding massages at excellent special rates booked through front office.

The first night experience was not that great. I booked a king size bed room but when checked in, they gave me a twin bed room, the bed is too small and I saw one hair on a bed which makes me very uncomfortable. The great experience started when I changed to a king size bed room. Special thanks to Youssef who has helped me move my stuff the the new room. When I don’t like the smell of the room, he helped me talk to the reception to change to another one. He is such a nice person with good communication. I really appreciate his excellent services. He is from Egypt.

This is one of the best hotels in Dubai. Marquee twin towers with a spectacular view all around, the JW Marriott brand and service, and excellent location... close to Jumeirah, Dubai Marina, Business Bay, and Citywalk restaurants. The rooms are modern and luxurious, the views are breathtaking, and the 11 restaurants will serve every type of cuisine that your palette may desire! We were very fortunate to have Edward Kachasu, Front Desk Manager take care of our stay. His hospitality is epic, and he made sure that every moment of our stay was taken care of perfectly. After doing a night shift and going home, he still kept checking with us via WhatsApp if everything was to our satisfaction and if the hotel could go above and beyond on any front... incredible dedication and it's the reason why JW Marriott hospitality is just a class apart. So diligent and so caring. The executive lounge on the 37th floor serves up the best cocktails and hors d'oeuvres. We had some of the most wickedly delicious cocktails at the 72nd floor bar lounge - The Vault. Talented mixologists and a cigar humidor with a wide collection of Cubans and Dominican cigars. We had dinner at Tong Thai, and the most gentle and hospitable Thai lady "Manee" catered to the unique vegetarian needs of my wife and served up the most incredible meal with white glove service. Housekeeping staff is very dedicated to safety and comfort and went out of their way to make sure everything was sanitized and cleaned at regular intervals. The only negative experience we had was with a waitress named "Jira?" at Tong Thai who was just plain rude and bored to hell with her job but she was soon replaced by Manee who was plain awesome and so polite. Also a chap called Suman at Concierge was obviously out of place at the Marriott... the most confused and argumentative concierge boy I have ever seen in my 30 years of travel. Edward Kachasu and the rest of his staff needs to be complimented in making this a DREAM STAY!!