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Auris Plaza Hotel

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#90 of 534 Hotels in Dubai
Certificate of Excellence
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Auris Plaza Hotel
Auris Plaza Hotel
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761 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Norwich, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We arrived on the night flight from UK and were given our room on arrival. This is quite rare in Dubai but was a great start to our business holiday. We knew we would have quite a lot of business in Mall of the Emirates and the hotel is just around the corner. We had a couple of issues to... More 

Helpful?
Thank Bob O
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Bob, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. It was indeed a pleasure to have you as our guests at the Auris Plaza Hotel and we look forward to... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

It doesn't look like much and coordination between the bell desk, valet, and those that open the main door could be a bit better, but beyond that, the rooms are well-proportioned, the hygiene is decent, the in-room decor is pretty impressive, there is also a spa, a pool, a gym. Ok the surrounding area isn't the best, but location-wise, its... More 

Helpful?
Thank Ali H
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mr Ali, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. We are delighted to know that you liked your stay in our hotel as well as the service provided by... More 

Mumbai
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were allocated this hotel by Emirates because of the massive confusion following the plane crash. We were picked up by a van which was filthy , the curtains were hanging loose and the chauffeur was abusing other drivers with the choicest of swear words. I had absolutely no expectations of the hotel till we reached it. To my surprise,... More 

Helpful?
Thank Anand H
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear M. Anand, Thank you for posting your review on TripAdvisor following your recent visit to Auris Plaza Hotel. We are sorry to hear that you were not completely satisfied with your stay with us particularly with the transportation service and we would like to apologize if we came short of meeting your expectations on this occasion. We do appreciate... More 

Jersey, United Kingdom
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel looks out onto the Mall of The Emirates, you can see the Dubai Ski slope from the room windows and on a clear day The Palm, with Aquaventure water park in the distance. The good Breakfast, one of the best I have encountered for years! The gym was better than most with free weights, machines, ac and cardio... More 

Helpful?
Thank Jeremy1302
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Jeremy1302, Thank you for taking the time to write your review on TripAdvisor following your visit to Auris Plaza Hotel and it was a pleasure to have as our guests in our Property. We do appreciate your kind words with regards to the service provided by our associates as well as your breakfast experience in our restaurant and in... More 

Luton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Across from the Mall of the Emirates and very close to the Metro station. The hotel staff ware nice and very polite. We arrived with a very early flight and despite their 2pm check-in policy, they made available the room at around 10:00am!! The breakfast selection was very good with plenty of variety. The room was clean and spacious, with... More 

Helpful?
Thank Farooq S
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Farrooq, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. I was delighted to know that overall you had a very nice and a lovely stay with us! I would like to thank you for your positive comment. I do... More 

Tehran
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in 5 minute walking distance to Mall of Emirates; There is a 24H supermarket next to the hotel; Auris Plaza provides free shuttles to MOE, Dubai Mall, Outlet mall and beach; Breakfast here was not of great variety but it was of good quality; The roof top pool was not that big but very clean, open... More 

Helpful?
Thank Mahsaaee
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear M. Mahsaaee, Thank you for posting your review on TripAdvisor following your recent visit to Auris Plaza Hotel. It was a pleasure to have you as our guests and we do appreciate that you were pleased with your overall experience as well as the facilities of the Hotel and the quality of room and location. We have noted your... More 

Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 or 3 days months ago. My fiance and I loved this hotel of yours. I dont know if our room was a superior or deluxe but it was really huge for we paid just for the standard room. Comfy bed, Minibar, toiletries etc. That bathroom has plenty of space and I was happy that it... More 

Helpful?
1 Thank cahrule11
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear M. Cahrule11, Thank you for posting your review on TripAdvisor following your recent visit to Auris Plaza Hotel. We do appreciate your kind words with regards to the room standards, the service provided by our associates at the pool as well as your breakfast experience in our restaurant will be shared with the concerned department as guest feedback is... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

If you didn't know what we want you do call concierge Asela. He has good idea for trip. If you know something, call him. We were at the Safari,Water park, beach and shopping. Everything is good because, he has good information what is good or bad on the trips. Best wishes and very grateful for him.

Helpful?
Thank A TripAdvisor Member
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear M. Kamila, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. We value your positive feedback, your comments will definitely go a long way in motivating our Junior Concierge Mr Asela... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed July 11, 2016

this is a lovely hotel, the buffet food is absolutely the best i have had in a hotel, every day it's different and beautifully presented but what really stands this hotel apart has to be the wonderful staff that work here. From the cleaners to the restaurant all are so friendly and attentive and every task carried out is done... More 

Helpful?
Thank peewee5000
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Peewee5000, Thank you for taking the time to write your review on TripAdvisor. We are glad that you chose to stay at Auris Plaza Hotel during your visit to Dubai and it is a pleasure to hear that you enjoyed your overall holiday with us. Your kind words with regards to the hotel facilities as well as your experience... More 

Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

One of the best 5 stars hotels I've tried, everything is great, very friendly staff, free parking. Also it's very clean & the most important thing is the AC it's very very quiet. It's highly recommended for all visitors (vacation, business, etc)

Helpful?
Thank Mahmoud H
Shady-Hachem, Director Of Rooms at Auris Plaza Hotel, responded to this review

Dear M. Mahmoud, Thank you for taking the time to write your review on TripAdvisor. We are glad that you chose to stay at Auris Plaza Hotel during your visit to Dubai and it is a pleasure to hear that you enjoyed your overall holiday with us. Your kind words with regards to the hotel facilities as well as your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas. The spacious, air-conditioned rooms and suites at the Auris Plaza Hotel each have a sitting area with a flat-screen TV. They include deluxe linens and pillows, and the bathrooms have bathrobe and a hairdryer. Didon Restaurant serves a range of international and Arabic dishes with both options from the menu and buffet options. A 24-hour room service is also available. Hookah Lounge has a variety of Shisha flavors. Tour information is available from the 24-hour front desk, which also provides luggage storage. Free valet parking is available on site. The Auris Plaza Hotel is 5 miles from the Palm Islands and 9 miles from the famous Dubai Mall. ... more   less 

Additional Information about Auris Plaza Hotel

Address: Al Barsha Al Sarayat St, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $89 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auris Plaza Hotel 5*
Number of rooms: 337
Reservation Options:
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Hotel Style:
#41 Family Hotel in Dubai
#60 Spa Hotel in Dubai
#66 Business Hotel in Dubai
#84 Romantic Hotel in Dubai
#88 Luxury Hotel in Dubai
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