good hotel, friendly staff, too bad for the view there is no nice view, a few restaurants around the hotel, because inside the hotel everything is extremely expensive, about 8 km from the beach, the rooftop pools are good
It is one of the best hotels in Dubai. It’s value for your money and more. Rooms are spacious and very clean. Services and staff are amazing. Location is also very good. Close to MOE and so many restaurants around. Good is also good. Now I every time we come to Dubai, this is the place we choose 🙏
Very good hotel and very very good service. SO to Liza from Ukraine working at Pacifico Terrace at the top of the hotel!!! Great service and very friendly!!! Food is also good with a nice view. I really enjoyed it!
My family felt completely at home in this beautiful spacious and friendly place and actually extended their stay The family rooms are spacious with big bathrooms and lovely swimming area. Lot of cleanliness and sanitation rules are observed too.
First time visitors to Dubai, hotel was recommended to us & glad it was. Reception staff checked us in with speed & ease, mind you it was the back of one in the morning... (We did have a wee issue with our booking, but NOT the hotels fault, but our booking agents). Very comfortable bed was a welcoming sight in room 118. Room was a good size, full size TV (didn't have it on tho) desk, should you have business, rather than holiday on your mind. Free to use safe inside a good size wardrobe. Also plenty drawer storage. There is a mini bar (fridge) should you want the goods taken away & have it left empty, for you to fill to your own requirements, just e mail before you go, or ask at reception. It will not be a problem for them. Bathroom had a bathtub/shower combo. After doing plenty walking all day, a soak in the bath was on the cards, but no... Bath tub plug would not hold, was not looking for any hassle getting it looked at, so stuck with showers. Towels changed whenever required. (Washing line extends over bath, in case you don't notice it, no balcony to dry off pool clothing, so you will need it) The young man who looked after our room was Afandi, who is in our photo, was an utter gent. Greeted us with the biggest smile every time he saw us, asking if everything was okay. Did we need anything... Room & bathroom was spotless day in & day out. We were at the back of the hotel, first floor. If I am honest, this was not the greatest room to have, we were pretty close to the main highway & traffic noise was a constant. zero view either. Didn't waste our stay, but a little annoying. Ask for front of hotel. Restaurant was very nice, we only used the breakfast service, which was very nice. Fresh omelettes made to your order. Waffles or fried eggs again made fresh. There was also buffett service on hot, or cold food. Tea & coffee served as required, with fresh juice on ice for you to help yourself. Pool area on the roof was a bit small, but this is not a huge hotel, you may find yourself stuck for a bed, if you are unlucky. It is also under supervision, so nice & safe. Sunbeds are far superior to the standard ones I have had in Spain. Reception area has plenty seating, should you require it, with newspapers on hand for all guests to use. Small gift shop as well. The hotel has security on the door 24 hours a day, no issues getting through there!! Not that I could imagine anything arising, Dubai seemed to be one of the safest & cleanest places I have ever been! The reception staff are all very good, each night when we came back, they had an ice bucket on the way to our room, only had to request it on night one. Very good english spoken throughout the hotel. Very close to the metro, ask at reception for advice on how best to get there, but basically, go out the hotel, turn right, go to end of the block & right again. This will take you to a crossing for the metro. Or if you want a wee walk, 20 mins, up to the mall of the emirates, this will also do, but, a wee short cut is turning left from hotel & cutting thru a lane at the barber shop is better. Reception will give you a small card/map to help. Would I visit again?? 100% yes, front of hotel mind you... Noise & lack of any view were only low points for us, but, we were not there to sit on a balcony!!! Great hotel, great staff. Thanks fora smashing week.…
Hotel is very good and clean. People in the front front very helpful. Lobby is not much big but its was clean. Room was clean and tidy thank to housekeeping (afandi) for the quickly responds. In the roof is very nice fiew and amaizing pool. Keep going and thank you
I’ve visited many hotels in Dubai but in Cosmopolitan I’ve found very available people. Mr Sherif at the reception is always available and help me a lot. Five starts service Great location, just few minutes walking from Sharaf DG metro station. Grazie
Amazing stay at cosmopolitan. Very nice hotel and good location Staf is very friendly and helpful Room was perfect thank to mr. afandi espicialy your are make a very nice swans I recommend this this 4 staf hotel with very nice service
Very Good hotel Staf friendly, Gold location, easy top Go go Thanks To afandi for your Great Service member always I recommend Who wanna traveling ir Business you should try Tank you a lot i will Comet Back next day
This was my 3rd stay at the Cosmopolitan Hotel Dubai. The hospitality off the staff is unbelievable. You have a wish they make it happen. The rooms are spacious and very clean. Special thanks to Afandi from Housekeeping who went up and beyond to always keep the rooms immaculate. The reception staff is always helpful in whatever way you need help or have questions. The restaurant offers a wide variety of different food from snacks and international dishes. The breakfast is intercontinental with an extra omelette an waffle station. Ask the restaurant staff they will go the extra mile if you have special wishes or allergies. You wanna pamper yourself ? Try the spa at the hotel , Ash and her magic hands will give one of the best balinese massages or try the pool, gym or sauna. Last but not least I would like to thank Nathalie and Lina for giving me a preview of the new Grand Cosmopolitan Hotel. You guys rock. Keep up the good work 👍🏻…