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Marco Polo Hotel

#187 of 536 Hotels in Dubai
Certificate of Excellence
Al Muteena Street, 27 | PO Box 25570, Dubai, United Arab Emirates
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576 Reviews from our TripAdvisor Community

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Showing 480: English reviews
Auckland, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Marco Polo is a well priced option for a stopover in Dubai. The hotel is neat and tidy and the staff helpful. It is in Deira which is a bit of a way from the centre but it's only a short taxi ride. The Bombay Indian restaurant in the hotel is fantastic, well worth a try. The only criticsm I... More 

Helpful?
1 Thank SladeIrving
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear SladeIrving, It was a pleasure welcoming you to Dubai and we are delighted to hear you found Marco Polo a well priced option for your stop over here. We are located in the older district of Dubai and perfect for transient travelers curious to catch a glimpse of Arabian culture en route to other destinations. We are also glad... More 

Levittown, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I would highly recommend this hotel to anyone who wants to experience Dubai and yet not spend a fortune to stay in Dubai. This hotel is in "old Dubai", so you will need to travel to experience the sights and what is considered "downtown Dubai", The staff are friendly and very helpful and kind. I was very pleased with my... More 

Helpful?
2 Thank becairful
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear becairful, Thank you very much for your kind and generous review. Your appreciation of the hotel, the staff has elated not only the management but also all staff who had the privilege of serving you. It is our goal to provide value for money accommodations and services without sacrificing guests’ comfort and we are very glad that you appreciate... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I recommend staying at this hotel because the room is clean and well furnished, the staff is really polite and helpful, they allow guests to visit your room, the food it is good, they provide you with airport transfer service and all of this at a price substantially lower than other hotels, i definitely would want to return here.

Helpful?
2 Thank massimo s
MPHDubai, Group General Manager at Marco Polo Hotel, responded to this review

Dear Massimo, It is indeed such a pleasure to receive your valuable feedback. Value for money accommodations without sacrificing guest comfort is our goal and we are delighted to read we have achieved this in your case. Thank you so much and we look forward to welcoming you back for another amazing stay! Best Regards, Rajesh Madan Group General Manager More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed her for our 5 day trip in Dubai. As we checked in we were greeted with juice since it was breakfast time. We did wait quite some time to get our room but regardless the customer service was outstanding. The security guard was very very helpful to us throughout our trip suggesting of things to do. The hotel... More 

Helpful?
2 Thank Evelyn F
MPHDubai, Manager at Marco Polo Hotel, responded to this review

Dear Evelyn, It was a pleasure welcoming you to Dubai and we are very happy to hear that you enjoyed your stay. Guest comfort being our priority, we do our best always to accommodate and anticipate all guest requests. We very much appreciate your taking the time to write us such a nice review and we hope you visit us... More 

Sydney, Australia
Level Contributor
112 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Yes, the hotel is on the tired side, but it does give you value for money, particularly the service. Remember to ask for non smoking rooms as they have both in the hotel. All the staff were very friendly and were happy to help all the time. We booked a dinner cruise and got the Big Bus tickets from reception... More 

Helpful?
1 Thank ozallens
MPHDubai, Manager at Marco Polo Hotel, responded to this review

Dear Guest, Thank you very much for your kind and quite thorough review. It is our goal to provide value for money accommodations and services without sacrificing guests’ comfort. We are very glad that you appreciate this effort and have inspired us to continue the quest in finding better ways to serve all our guests. Our location of being close... More 

Manila, Philippines
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is in dire need of refurbishment. Location is good as it is close to convenience stores and small shops selling souvenir items at a low cost. Front desk staff and the Manager are all very helpful and accommodating. I will recommend this hotel only if they renovate the rooms and bathrooms.

Helpful?
Thank rja34
MPHDubai, Manager at Marco Polo Hotel, responded to this review

Dear Guest, It was a pleasure welcoming you to Dubai and we are glad to hear of your appreciation of our central location and the helpful and accommodating staff and Manager at Reception. Your feedback will be shared and discussed during our daily operation meeting most especially your comment on the rooms and bathrooms. We offer our sincerest apology that... More 

Bangalore, India
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited Dubai and stayed in Marco Polo on our 4th Wedding Anniversary. Now this was the time for Dubai and Marco Polo well justified our stay and made the holiday a pleasant one. As we travelled during the Month of Ramadan, the city in Morning used to sleep and wake up after the evening Ajaan. It was very difficult... More 

Helpful?
2 Thank VEXPOSIUM
MPHDubai, Manager at Marco Polo Hotel, responded to this review

Dear Maneesh, It is indeed our pleasure to welcome all our guests and to care and pamper them throughout their stay with us. We are very glad you chose Marco Polo Hotel for such a special event, your 4th wedding anniversary no less and even happier that we were able to provide you with the best stay experience you so... More 

Sharjah, United Arab Emirates
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Conveniently located in Diera, Dubai, Marco Polo is an all rounder. The hotel has quite a few restaurants, including a very recommended Chinese restaurant, Bombay & a South Indian restaurant which are popular with the Indian / Asian crowd. The party halls are huge sized to accommodate big groups. Valet parking AED 10 is available. The pool & rooms are... More 

Helpful?
2 Thank sanjeev_das
MPHDubai, Manager at Marco Polo Hotel, responded to this review

Dear Sanjeev, We are absolutely delighted to read how your assessment of our property being an "all rounder" is so spot on with our goals. Our location in Deira ,being near the airport is quite convenient for transient travelers who want to explore a little of Arabic culture and for our Food & Beverage outlets, we have 6 specialty restaurants... More 

San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Excellent and friendly staff. Great selections of food on all restaurants and coffee shop. Location on older section of the city. Overall a great experience to meet and learn about other culture. I would recommend this place anytime..

Helpful?
1 Thank Terri S
MPHDubai, Manager at Marco Polo Hotel, responded to this review

Dear Terri, Thank you for taking the time to write us your valuable feedback. Your appreciation of our food and beverage outlets as well as our excellent and friendly staff means a lot to us and made all our efforts worth it. As for our location, you are right, being in "old Dubai" lets you experience and learn more about... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 3, 2016

This is a good hotel, excellent staff, clean, food choices great particularly breakfast.Near Metro station if you want to try (so much nicer than London Underground) If you go All Inclusive don't expect usual AI, food is mostly done to order, which is better. But nothing available between breakfast and lunch. Near to creek and souks for sight seeing.

Helpful?
1 Thank Bailey149
MPHDubai, Manager at Marco Polo Hotel, responded to this review

Dear Guest, It was a pleasure welcoming you to Dubai and we are very happy to hear that you enjoyed your stay. Guest comfort being our priority, we do our best always to accommodate and anticipate all guest requests. We very much appreciate your taking the time to write us such a nice review and we hope you visit us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the centre of Dubai’s business and leisure district in Deira, the Marco Polo Hotel offers quick and friendly service to business and leisure travellers. A sleek, classy experience of primary hospitality filled with warm ambiance lies within the glass curtain facade. The hotel has a host of premium outlets that takes you on a culinary journey while the recreational facilities and culture of hospitality helps you unwind and enjoy a relaxed holiday. Bon voyage on a silk route to hospitality. ... more   less 

Additional Information about Marco Polo Hotel

Address: Al Muteena Street, 27 | PO Box 25570, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $59 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Hotel 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Marco Polo Hotel Dubai
Marco Polo Dubai
Hotel Marco Polo
Hotel Style:
#118 Family Hotel in Dubai
#162 Business Hotel in Dubai
#169 Luxury Hotel in Dubai
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