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Towers Rotana - Dubai

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#116 of 543 Hotels in Dubai
Certificate of Excellence
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Towers Rotana - Dubai
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1,508 Reviews from our TripAdvisor Community

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Showing 1,161: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 2 days ago NEW

Very disappointed with the booking process and the inability to be able utilize my Rotana loyalty rewards card. The information provided by the check in team at the hotel prior to confirming the booking was incorrect and misleading.

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Helpful?
Thank ronnie_knowles
Nanjing, China
Reviewed 4 days ago NEW

Well, i think this hotel is good. People there are nice. No free wifi in the room^^ which is bad Breakfast amazing louge bar in the 3rs floor also amazing. Rooms are always cleaned at many times in one day.

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Helpful?
Thank ina_jiayan
Muscat, Oman
Reviewed 5 days ago NEW

We stayed at Towers Rotana for three nights at the end of November (after two nights at Beach Rotana in Abu Dhabi). The purpose of our visit was primarily to catch up with friends (we used to live in Dubai) but also do a bit of sightseeing and shopping. Our previous stay was in April this year when, for various...

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Helpful?
Thank hugedxb
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Hugedxb, Thank you for taking the time to tell us about your recent stay. It is always a pleasure to get review, particularly when it is as positive as your experience was. We strive every day to ensure our guests have a wonderful stay and it is extremely encouraging for someone to tell us. We greatly appreciate your kind...

Rumst, Belgium
Reviewed 6 days ago NEW

The hotel is good situated downtown (10 minutes from Burj Kalifa). The rooms and bathroom are very spacious. Very good bed. It has a modern fitness room with an outside view (to the pool) at the 7th floor. The breakfast is excellent and has a very wide variaty of food.

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Helpful?
Thank Bernard0808
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Bernard0808, We are very happy to know that you had a pleasant stay with us. We deeply appreciate your nice comments to Towers Rotana Dubai. Your kind remarks to our facilities will go a long way in motivating our entire team, and it will be always a pleasure to have you as our valued guest at anytime. We look...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago NEW

good: great location, near metro, restaurants and supermarket we liked the breakfast buffet reasonable price Bad; the room want clean on arrival, all dusty and carpet wast vacuumed that my son when he walked on it for minutes his feet went black we paid full amount a week before arrival, we check in at 5 but the room wasn't ready...

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Helpful?
Thank deena_badawi
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Deena_badawi, Allow me first to express our sincere apologies you have gone through this very upsetting experience in delivering our services. Our Front Office Director have been addressed to look on this matter and make sure that room preferences should be consider and given at any cost. As part of our commitment to providing quality customer care, we will...

Pool, United Kingdom
Reviewed 1 week ago NEW

The hotel is a few steps away from the Financial Centre Metro station from where travel north and south is extremely easy. The reception staff were very helpful and friendly, I arrived well before check-in time but they went to a lot of trouble to find me a room. Unfortunately this proved to be a communicating one, which I strongly...

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Helpful?
Thank Elizabeth Q
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Elizabeth Q, Your valuable feedback will make us aware on the actual guests’ experience, which will definitely allow us to improve the quality of our services and ensure total guest satisfaction. Please feel free upon your next stay with us to share comments and enable us take corrective measures promptly, making sure your stay with Towers Rotana becomes an...

Philadelphia, Pennsylvania
Reviewed 1 week ago NEW

I had traveled to Dubai for 9 nights, and this was my 3rd hotel stay in Dubai. I had amazing experiences with my first 2 hotels, but Towers Rotana was a complete disappointment. My stay at Rotana was for 6 nights. Bad: 1) When we checked in, the guy told us that WiFi is not free because we did not...

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Helpful?
Thank x3komali
Reviewed 1 week ago

We stayed here for 4 days as a part of our holiday. The hotel is situated in a very convenient location for exploring the city, close to the metro station and restaurants. Clean and nicely decorated rooms with a great city view (our room was on the 20th floor!). It also has a pool which was located in another part...

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Helpful?
Thank Jarosław M
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Jaroslaw M, We are happy to know that you had a nice stay with us and that the services of our staff met your satisfaction. Thank you for your valuable review and feedback to Towers Rotana Dubai. We have passed on your compliments to the rest of our team, who were very pleased of your gesture. Your kind remarks...

Kuwait City, Kuwait
Reviewed 1 week ago

Great hotel only. Needs a hose to wash in the bathroom and free internet very clean delicious food great location small market down gym bar and salon doesnt need anything lovely one of the best hotels in sheikh zayed road

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Helpful?
Thank Mooni77
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Mooni77, It is always a pleasure for us to get nice comments and we are really happy that you appreciate our services and facilities. Thank you for the kind remarks to our team and for your recommendations to Towers Rotana Dubai. It is a real pleasure to have you as our guest and we thank you for having choosing...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago via mobile

Turned up outside the restaurant with a few other couples and no one was there, we were sent to the wrong restaurant! We made our way to the pool for brunch and chose the alcohol package but there was no list of what was included and the waiter could not remember the drinks which were included. The seating soon became...

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Helpful?
Thank heliotropic1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Heliptropic1, We have noted your comments and we are constantly checking on areas of improvement most especially in Flavours on Two. Your feedback will not only help us upgrade our services but will also make us aware on the actual guests’ experience. Please accept our sincerest apologies for the inconvenience that you had and I would like to assure...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located on Dubai's prominent Sheikh Zayed Road, Towers Rotana boasts some stunning views of the Arabian Sea as well as easy access to all major destinations in the thriving metropolis of Dubai. Towers Rotana is situated adjacent to the Financial Centre Metro Station, a mere 4 kms away from Burj Khalifa (the tallest building in the world), 8 kms from the golden sands of the Jumeirah Beach front and 10 kms from Dubai International Airport. Towers Rotana offers 372 rooms, suites and apartments decorated with comfort and elegance in mind. Towers Rotana is home to the Award-winning fusion fine dining restaurant Teatro, the longest bar in the Middle East Long's Bar, Award-winning all day dining restaurant Flavours on Two and lobby café, Wraps. Contemporary business facilities and 8 meeting rooms offer all the amenities needed to satisfy your requirements. The hotel's recreation facilities includes Bodylines Fitness & Wellness Club, located on the top floor of the annex building, features an outdoor swimming pool with a sun terrace, a Jacuzzi, a fully-equipped fitness centre, steam and sauna rooms, and views of the coastal residential area, Jumeriah. ... more   less 

Additional Information about Towers Rotana - Dubai

Address: Sheikh Zayed Rd | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $107 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Towers Rotana - Dubai 4*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Odigeo, Priceline, Asiatravel.com Holdings and Expedia so you can book your Towers Rotana - Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai
Hotel Style:
#82 Romantic Hotel in Dubai
#91 Family Hotel in Dubai
#102 Business Hotel in Dubai
#110 Luxury Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from Towers Rotana - Dubai staff and other travelers.
31 questions
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Questions? Get answers from Towers Rotana - Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher floor the better.”
 of 5 bubbles elizabethq132, 1 week ago | Read review
“Upgrade if possible to a deluxe room with a window seating overlooking the sea.”
 of 5 bubbles deansarah2015, 2 weeks ago | Read review
“Ask for a room away from the lift.”
 of 5 bubbles 591renuk, 4 weeks ago | Read review
“For smokers ask for a smoking room where you can sit by the window overlooking the road.”
 of 5 bubbles 849akshayc, 4 weeks ago | Read review
“Try for a street facing room”
 of 5 bubbles 620glennm, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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