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Carlton Palace Hotel

Al Maktoum Rd Deira, Dubai 56262 United Arab Emirates
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Traveler (549)
Room & Suite (517)
Pool & Beach (54)
Certificate of Excellence


#257 of 696 hotels in Dubai
Certificate of Excellence
Luxurious 5-star service at the Carlton Palace Hotel. Welcome to the Carlton Palace Hotel - a grand 5-star hotel in the heart of Deira within easy reach of Dubai Creek, Dubai Airport, metro stations and the World Trade Centre. Carlton Palace Hotel is a luxurious hotel for both leisure and business travellers with an unparalleled combination of exemplary service, beautifully renovated rooms, stunning decor, international dining, central location and value for money. Reminiscent of an elegant era, the magnificent Baroque lobby with an imposing double staircase leads to the 212 spacious and newly refurbished rooms and suites. The rooms range from 32-250 m² and are centred around an imposing balustrade-lined Atrium with greenery encircling a fountain. The hotel features all the facilities of a 5-star hotel including rooftop swimming pool, spacious fitness centre with views of the city, business centre, a variety of restaurants and bars, 24-hour room service, conference and ballroom facilities as well as three floors dedicated to executive rooms and suites overlooking a classic Executive Lounge. Our welcoming staff will attend to your every need at check-in and beyond. That's a promise.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Center with Internet Access
Rooftop pool
Outdoor pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Languages Spoken
Filipino, Hindi


Full view
91Great for walkers
Grade: 91 out of 100
123Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
1,311Reviews39Q+A100Room tips
Traveler rating
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Popular mentions
Trip522018 wrote a review Jul 7
7 contributions
I came back to visit the resto first week of march and I remember the lady in a red dress named Melanie shes really a very professional staff very very good receptionist, I twiced came to dine in and she is always smiling, a very pleasant greating and she escorted me well, and I feel like home, I tried to wrote this time a review as I was not busy at this time and just because of Covid I couldnt even go out to visit that place to drink a coffee and or had some snacks there. staff are friendly but Melanie was very stunning and the best best among the others. She knows the way of service in terms of standard. She was so nice. She manage checkin me back, I am always looking for her everytime goin there because she knows the proper way of taking care of a guest like me. Hope this Covid will end up soon and wish to visit again the Alshindagah Restaurant and Gourmet coffee shop. Highly recommended to those who wants to dine in a quiet place without any disturbances of loud voices and or any other noise. Very good ambiance as u will feel a vintage style like u were in a Greek country. I wish to know when they'll be open and so i could visit the restaurant soon. !
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Date of stay: March 2020Trip type: Traveled solo
Mrmagic137 wrote a review Mar 2020
Birmingham, United Kingdom1 contribution
Nice clean pleasant charactered spacious hotel near all amenities the rooftop pool gym and the massage room was cool roof top caffe bar was outstanding the restaurant was very clean the food was fresh and tasty
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Traveled on business
jshehu2007 wrote a review Mar 2020
1 contribution
I admit the decor when you first enter the hotel is wonderful and we were amazed by the mini bar however the bother my family had was when we checked out and were forced to pay for all the refreshments (we did not have to do this in previous hotels) we found it was more expensive then paying for the actual room itself. For example, a mini KitKat bar was £2.10 shocking as you would usually buy 10 bars for that price. I feel as if the hotel uses the fact that customers know nothing about the minibar to make more money out of it.
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Review collected in partnership with this hotel
Date of stay: February 2020
eagleboy1234 wrote a review Mar 2020
Stevenage, United Kingdom38 contributions39 helpful votes
The Carlton Palace exceeded our expectations. The manager couldn't do enough for us and all staff were both couteous and attentive; nothing was too much for them. The room was both spacious and well maintained. The restaurant for both breakfast and dinner was superb, with a variety of meals to suit all tastes. We particularly liked the marble staircase and glass lifts were stunning. The hotel is well situated for the Metro. We enjoyed our stay and look forward to returning in the future.
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Date of stay: March 2020
Room Tip: Any room would not disappoint.
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ninaimbert wrote a review Mar 2020
Saint-Raphael, France1 contribution
missed the room shoes. Otherwise everything was just fine. It is also well situated in Dubai, only 15minutes from airport, and 15minutes from city center. wonderful pool at the 11th floor, with restaurant. We have obtained excellent good prices by making hotel reservation through AGODA. We also took a day sightseeng tour from the hotel, as they have a tour operator in the lobby. So we warmely suggest to spend uour stay at CARLTON PALACE HOTEL.
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Review collected in partnership with this hotel
Date of stay: March 2020
$42 - $169 (Based on Average Rates for a Standard Room)
hotel metropolitan palace, metropolitan palace dubai
United Arab EmiratesEmirate of DubaiDubaiAl Rigga / Deira
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Frequently Asked Questions about Carlton Palace Hotel
Which popular attractions are close to Carlton Palace Hotel?
Nearby attractions include Doha Centre (0.2 miles), Al Dana Centre (0.02 miles), and Rampant Lion Night Club, Open Disco (0.01 miles).
What are some of the property amenities at Carlton Palace Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Carlton Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton Palace Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Carlton Palace Hotel?
Yes, parking is available to guests.
What are some restaurants close to Carlton Palace Hotel?
Conveniently located restaurants include Table 9, Gusto Italian Restaurant, and Morgan's Gastropub.
Are there opportunities to exercise at Carlton Palace Hotel?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Carlton Palace Hotel have an airport shuttle?
Yes, Carlton Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Carlton Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Carlton Palace Hotel?
The staff speaks multiple languages, including Hindi and Filipino.