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J5 Hotels - Port Saeed

Orbitz.com$46*
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#141 of 542 Hotels in Dubai
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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J5 Hotels - Port Saeed
J5 Hotels - Port Saeed
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437 Reviews from our TripAdvisor Community

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There are newer reviews for J5 Hotels - Port Saeed
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Showing 373: English reviews
Reviewed 1 week ago

the customer service was very bad. The night i checked in at past 2 am the room was not clean and the pillows smelled. I complained and was given another room the next day. There was a water sound from the toilet at night with made it very difficult to sleep. It took several days to convince them of the...

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Helpful?
Thank rh20172017
adminps, Hotel Manager at J5 Hotels - Port Saeed, responded to this review

Dear Valued guest, Please accept our sincere apologies for your experience which is definitely not a reflection of the standards we look to maintain on a daily basis. Post your review, we have taken the necessary steps to ensure that this is not repeated again for any of our guests. While I respect and understand your decision to refrain from...

Dubai, United Arab Emirates
Reviewed 1 week ago

My husband and I booked a king deluxe room for one night (just to get a break from the kids and stress from work). For some reason, my dearest husband decided to book the room for one person alright. So we got there at 2pm, after checking in, I got into the room while he went to get some snacks....

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Helpful?
Thank Hazar11
adminps, Hotel Manager at J5 Hotels - Port Saeed, responded to this review

Dear Valued guest, First and foremost please accept my deepest apologies for the experience you had with us. I understand on arrival your husband confirmed that the room would be occupied by one person only, which is why my colleague made the call to him to reconfirm if this was the same post your arrival. As per local regulations we...

Blida, Algeria
Reviewed 3 weeks ago

Everything was really nice: the rooms are beautiful, well equipped, clean, and comfortable. The staff were super friendly and welcoming. And the Hotel is well located (close to Dubai International Airport). Highly recommended.

Review collected in partnership with this hotel
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Helpful?
Thank abdenourc268
adminps, General Manager at J5 Hotels - Port Saeed, responded to this review

Dear Valued Guest, Thank you for your heart-warming words. We are delighted to know that you found our room well equipped, clean and comfortable, and our team were able to leave an impression on you. We highly appreciate your feedback and recommendation. We look forward to welcome you back as well. Warm regards, Neil Fernandes Hotel Manager

Houston, Texas
Reviewed 3 weeks ago

This hotel was very nice, but they had just changed the name. There are 2 J5 hotels in Dubai and twice our cab driver took us to the wrong one. This cost us and for this reason, I probably would not stay here again in the near future. The room was fine, the staff were all friendly and helpful.

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Helpful?
Thank jld4243
adminps, General Manager at J5 Hotels - Port Saeed, responded to this review

Dear Valued guest, We appreciate you taking the time to share your concerns. We are glad to know that you liked the hotel and the service of our team. Please accept our sincere apology for your experience with the cab drivers. Unfortunately, since we have recently taken over the management of this hotel on March 1st, the taxi drivers are...

Gothenburg, Sweden
Reviewed 4 weeks ago

If the hotel is excellent in everything, so the front desk team are marvellous. They are very friendly, helpful and never hesitate to give direct help or suitable hints. I'm very thankful to them. They make me always feel that I'm home.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank aliali_5057
adminps, General Manager at J5 Hotels - Port Saeed, responded to this review

Dear Mr. Aliali, Your appreciation and recognition to our team is truly humbling and heartwarming. It is our commitment to provide only the best quality of service and products to our valued guests. We are all glad that we made you feel at home, which is exactly what the team aims at achieving We look forward to welcoming you back...

Reviewed 4 weeks ago

Walking distance to Deidra City center and therefor to metro and hop on-hop of bussen. Hotel is recentst renamed and nog all taxi drivers could bring us to The hotel yet. Mentioning The olld name helpen in all cases.

Review collected in partnership with this hotel
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Helpful?
Thank petruso2017
adminps, General Manager at J5 Hotels - Port Saeed, responded to this review

Dear Valued guest, Thank your taking time out of your day to post your review online. I am happy that you found value for your stay. J5 hotels has taken over the management of this hotels from March 1st 2017, from the Rotana group (previously Rihab Rotana) and that is probably the reason why not too many taxi drivers are...

Reviewed 4 weeks ago

Great experience full of excellent hospitality , the team is very professional and I can say it's the best 5stars services in Beirut , location is amazing and handy to both business and shopping areas, great management and great team.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank aboud_barakat
adminps, General Manager at J5 Hotels - Port Saeed, responded to this review

Dear Mr. Barakat, We appreciate that you took the time to share your experience with us, it warms our hearts to know that we have made your stay excellent. Our location continues to be appreciated by many of our guests be it for short corporate stays or for a longer holiday due to its convenience which I am happy was...

Dubai, United Arab Emirates
Reviewed 4 weeks ago

Very nice hotel, with great friendly staff. If you are not travelingwith small children I would definitely recommend it! BUT not for families traveling with small children, because the windows was so easy to open. Even on the 10th floor the windows was at our 1.5 year old son hight, and didn't lock so he could easily just open the...

Review collected in partnership with this hotel
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Helpful?
Thank 627carinan
adminps, General Manager at J5 Hotels - Port Saeed, responded to this review

Dear Valued guest, Thank you for taking the time to leave your comments on your stay with us at the J5 Hotels – Port Saeed. We are glad to know that you had a great stay. Your feedback is important with us and will be brought up in the upcoming management meeting to consider all options to provide a safe...

Reno, Nevada
Reviewed 4 weeks ago

Very convenient location, the excellent service! I highly recommend this hotel to any who are in a budget and wanting to be treated well. They have everything you need all you need to do is asked! Thank you!

Review collected in partnership with this hotel
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Helpful?
Thank meldar2017
adminps, General Manager at J5 Hotels - Port Saeed, responded to this review

Dear Mr. Meldar, Thank you for your heart-warming words. It was a delight having you as our guest. We are glad that you found your visit worthwhile, describing our services and location as a great value for your money. We highly appreciate you for recommending our Hotel. We look forward to welcoming you back soon! Warm regards, Neil Fernandes Hotel...

Navi Mumbai
Reviewed 4 weeks ago

The first impression you get when you enter the hotel is not too great. However, once you enter the room, you get an amazing feeling. The rooms are good, well appointed and filled with all necessary amenities. The interesting part is they have microwave, heating plate, utensils and even washing machine in the room. So, someone planning to stay for...

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Helpful?
Thank madmax1976
adminps, General Manager at J5 Hotels - Port Saeed, responded to this review

Dear Valued Guest, Thank you for taking the time to leave your comments on your stay with us at the J5 Hotels – Port Saeed. We are delighted to know that you enjoyed our facilities including our food and beverage options. I will share your positive comments with the team which I’m sure it will motivate them to continue their...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The landmark of Deira district, J5 Hotels Port Saeed with its location situated in the heart of Deira District “Al Garhoud Road”, within 5 minutes’ drive from Dubai International Airport and only 5 minutes’ walk from the famous City Centre shopping mall, makes it the right choice for your next visit to Dubai. Each room is designed to make all our guests feel relaxed and at home be it for a short or long stay. Short stay guests will enjoy the all-day dining restaurant with free high speed WIFI throughout the hotel while long staying guests will appreciate the fully equipped kitchenettes, dining space and washing machines that make the stay more comfortable and relaxing. ... more   less 

Additional Information about J5 Hotels - Port Saeed

Address: Al Garhoud Road, Dubai 33871, United Arab Emirates (Formerly Rihab Rotana - Dubai)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $69 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — J5 Hotels - Port Saeed 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Rihab Rotana - Dubai Hotel Dubai
Rihab Rotana Hotel Dubai
Hotel Style:
#12 Best Value Hotel in Dubai
#53 Business Hotel in Dubai
#120 Romantic Hotel in Dubai
#123 Family Hotel in Dubai
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Questions & Answers

Here's what travelers have asked, with answers from J5 Hotels - Port Saeed staff and other travelers.
17 questions
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Questions? Get answers from J5 Hotels - Port Saeed staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just be sure that cab drivers know the EXACT address.”
jld4243, 3 weeks ago | Read review
“Choose a inside rooms so that windows are not opened to the highway”
madmax1976, 4 weeks ago | Read review
“you may ask Hasan”
laurap634, Apr 10, 2017 | Read review
“Rooms are spacious. Breakfast is very good variety.”
rafeekg, Apr 3, 2017 | Read review
“For any help talk to Hasam at the front desk......”
Italianofly, Apr 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$46* /night
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Prices are for 1 room, 2 adults
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