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The Palace At One&Only Royal Mirage Dubai

Traveler (1962)
360
Panoramas (13)
Pool & Beach (276)

About

#2 of 631 hotels in Dubai
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free parking
Free Internet
Bar/Lounge
Spa
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Sauna
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Hotel links
Visit hotel website
Special Offer:Special Eid Offer

Location

Full view
Contact
Al Sufouh Road Jumeirah Beach, Dubai 37252 United Arab Emirates
E-mail hotel
Getting there
Dubai World Central - Al Maktoum International Airport12 mi
Dubai Airport17 mi
NakheelDubai Metro14 min
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2,558Reviews
88Q+A
100Room tips
Traveler rating
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Popular mentions
I’ve stayed at The Palace on several occasions previously with my husband, but this time it was a holiday with a girlfriend. We both had a fabulous time. The food, service, room etc were perfect and the huge pool with individual seating areas is my favourite pool anywhere. The only negative is the view out to sea which has been marred over the years by The Palm and now the addition of the new harbour/marina which unfortunately makes the hotel feel landlocked and makes the sea more like a lake. If your happy to ignore that though, you cannot fault a single thing at The Palace. We paid extra for the Gold Club, which I think is worth the while.
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We visited recently to celebrate my 50th birthday. This was our 6th time staying at this wonderful hotel and from the moment we arrived staff and management did everything possible to make this a memorable stay. This included an upgrade to a superior executive suite with ocean view and the bed decorated in rose petals plus chocolates and a birthday card from O&O. Great presentation and thoughtful. Of course the service and facilities are always of the highest standard. We enjoyed a celebration meal in Celebrities and Genna and the team did a fantastic job looking after us. Since we last visited, Olives has been refurbished and still continues to be a great place to enjoy a fine selection of cold and warm dishes in a relaxed environment with Kirsten and her team adding a really professional and friendly feel to the restaurant. Around the hotel, the level of service and attention provided to guests is always first class, wether like us it was spending time on the beach with Thilanga providing the towels and chilled drinks box or Kennedy on the hotel’s front entrance being full of enthusiasm and sharing useful local information of things to do or places to visit. Overall, our stay was short but given the special experience we had it will remain with us for along time - already planning our next trip!!!
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Response from OORoyalMirage, Manager at The Palace At One&Only Royal Mirage Dubai
Responded today
Dear Guest, It was a great pleasure welcoming you back at One&Only Royal Mirage for the special celebration of your 50th birthday and we thank you for your continuous patronage. Thank you so much for sharing your recent experience at The Palace, we are indeed delighted to read that you enjoyed the facilities of the resort and your room upgrade, upon availability. We are truly grateful to read such positive observations with regards to our grounds. Indeed with our 65 acres of lush landscaped gardens, spacious award winning grand pool and a kilometre of private beach coastline with ample amount of sunbeds, the resort is definitely a unique Dubai setting for guests to enjoy and relax. Moreover, it is gratifying to read that you appreciated our culinary offerings and the genuine hospitality of our staff, including Genna, Kirsten, Kennedy, Thilanga, the Celebrities and Olives team members. Indeed, every member of our team is equipped with professionalism, sincerity and passion to deliver impeccable customer service satisfaction. Once again, thank you for your feedback and we sincerely look forward to welcoming you back in a not too distant future. Best regards, Management Team One&Only Royal Mirage, Dubai
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We went as a group of friends and were given interconnected rooms which made are holiday more enjoyable The breakfast here is outstanding- greats options and a very calm and enjoyable experience The Hamman was very good and the therapists very attentive Our favourite restaurant was the Eauzone Lovely setting and excellent food/ the prawns were yum ! Nina was good and the Tagine was average The service could be improved and I did speak to the front office manager about this He did communicate this to the resident manager Rahul Sharma, who made the gesture to come and meet us to apologise Would We return ? Yes
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We have stayed at the One and Only Royal Mirage Dubai on many occasions. I would highly recommend for a luxury stay, everything about the resort is very opulent and gives you a feeling of traditional Arabic surroundings. As with all hotels. the staff really do make your holiday and this has some of the best. The management want to know your thoughts and suggestions on the resort and to help achieve this, they hold management cocktail nights to get to know the guests and gain feedback on their stay. We always welcome the chance to give feedback on all the staff, usually by email to the resort, there are so many great staff at this hotel, it is difficult to mention them all by name on this review, but special thanks, to Platini, Vinod, Minish, Sudath, Chef Opul, Ankur, Capel, Lalinda, Tushara, Povi, Eranga. We would highly recommend this hotel
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Response from OORoyalMirage, Manager at The Palace At One&Only Royal Mirage Dubai
Responded yesterday
Dear Liz, It was a great pleasure welcoming you back at One&Only Royal Mirage and we thank you for your continuous patronage. Thank you so much for sharing your recent experience at The Palace, we are indeed delighted to read that you enjoyed the facilities of the resort and our management cocktail gatherings every Monday evening. We concur with you that we like to host them in order to be in direct contact and appreciative of constructive feedback of all our esteemed guests to further enhance our standards. We are grateful to read that you appreciated the amenities of our resort, such as our spacious rooms styled with Arabian architecture, impressive pools and a kilometer of private beach with lush landscaped gardens, depicting the grandeur and mystique of Old Arabia in mesmerizing splendor. Furthermore, your appreciation towards the genuine hospitality of our staff is indeed valued, especially of Platini, Vinod, Manish, Sudath, Chef Upul, Ankur, Kapil, Lalinda, Tashiana, Praveen and Eranga. Truly, each member of our team will be overwhelmed to know that their sincere efforts were recognized by you. Once again, thank you for your feedback and we sincerely look forward to welcoming you back in a not too distant future. Best regards, Management Team One&Only Royal Mirage, Dubai
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+1
We booked this holiday through Emirates holidays, when my husband spoke to Emirates they asked if there were any special occasions being celebrated , my Husband told him that I had been having chemo and that this was our recuperation holiday, we had booked a gold club room at the hotel which includes the half board, when we arrived at the hotel we were greeted by a lovely lady who looked after the club rooms and she told us there was a little surprise for us ! Once we had checked in we were then shown to a beautiful suite that we had been upgraded to, wow!!! So comfortable, stylish and big!! This was the start of an excellent holiday, nothing has been too much trouble. We’re not demanding people but the care and attention we’ve received has made us feel like lottery winners, especially from Ranjeth who looked after us , helped us book excursions and sorted transport as well as keeping my Husband completely up to day with the cricket scores! The club lounge serves afternoon tea and has ‘happy hour’ with drink included from 6-8pm and we never had an empty glass thanks to the excellent staff. We have stayed at other hotels in Dubai but this one feels smaller, more personal, elegant and almost colonial . The restaurants are fabulous , we visited Tagine serving Moroccan food, The Beach Bar and Grill on the beach which serves fabulous steaks and seafood, Celebrities which serves gourmet Mediterranean food and we took the boat (approx. a 5-10 minute ride) to The One and Only The Palm and visited 101 and Zest restaurants both of which were excellent and we were able to use our half board allowance at these restaurants too. The hotel is spotlessly clean, well run, comfortable and friendly, we can’t recommend it enough. It was just what the Dr ordered👍🏻
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Response from OORoyalMirage, Manager at The Palace At One&Only Royal Mirage Dubai
Responded 2 days ago
Dear Mr. and Mrs. Bannister, It was a great pleasure welcoming you at One&Only Royal Mirage and we thank you for your trust that we are the ideal place to recover and relax. Best of health is what we wish you both once again, following our online correspondence. Thank you so much for sharing your recent experience at The Palace, we are indeed delighted to read that you enjoyed the facilities of the resort and your complimentary room upgrade, upon availability. Furthermore, we are also delighted that you personally enjoyed your journey of culinary discovery within our wide selection of dining venues such as Tagine, The Beach Bar & Grill, Celebrities and 101 Lounge plus Zest at our sister property One&Only The Palm. We also concur with you that the Gold Club is truly a great value for our discerning guests seeking for an exclusive environment. It is an interesting venue, offering complimentary afternoon teas, canapés and pre-dinner drinks. Moreover, it is gratifying to read that you appreciated the genuine hospitality of our staff, including Ranjan and our Gold Club team members. Indeed, every member of our team is equipped with professionalism, sincerity and passion to deliver impeccable customer service satisfaction. Once again, thank you for your feedback and we sincerely look forward to welcoming you back in a not too distant future. Best regards, Management Team One&Only Royal Mirage, Dubai
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PRICE RANGE
$262 - $952 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palace at one&only royal mirage dubai hotel dubai, the palace at one and only royal mirage dubai, royal mirage dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiThe Marina / Al Sufouh / Al Sufouh 2
NUMBER OF ROOMS
231
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